ECO mode MERCEDES-BENZ C-CLASS COUPE 2018 User Guide

Problem
Possible causes/consequences and 0050
0050Solutions 0007
Have the transmission checked at a qualified specialist workshop immediatel y.
The acceleration characteristics are
de teriorating.
The transmission no longer shifts gear. The transmission is in emer
gency operation mode.
It is only possible toshift toone gear and reve rsege ar. 0007
Pull over and stop theve hicle, paying attention toroad and traf fic conditions. 0007
Switch the transmission toposition 005D. 0007
Switch off the engine. 0007
Wait at least ten seconds be fore re starting the engine. 0007
shift the transmission toposition 005Bor005E.
If 005B is selected, the transmission only shifts toone gear; if 005Eis selec ted, the transmission shifts to
re ve rsege ar. 0007
Have the transmission checked at a qualified specialist workshop immediatel y.Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven
when needed. Toget her with ESP ®
and 4ETS,
4MATIC impr ovesth e traction of your vehicle
whene ver a driven wheel spins due toinsuf fi‐
cient traction. If
yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take
account of road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane. 0009
In wint ryroad conditions, the maximum
ef fect of 4MATIC can be achie ved only if you
use winter tyres (M+S tyres), with sn ow
ch ains if necessar y.17 2
Driving and pa rking

ESP
®
ch aracteristics per drive prog ramDrive prog
ram
ESP®
mode Cha
racteristics
A (Comfort)
; (Eco) ESP
®
Comfort These drive prog
rams pr ovide the ideal balance
between traction and stabilit y.
Select drive program ;orA in difficult
ro ad conditions, such as sn owor ice, or when
th ero ad is wet from rain.
C (Sport)
ESP®
Sport This drive program continues
toofferst ability
but with a sporty setup which allo wsthe enthu‐
siastic driver a more active driving style.
Select drive program Cin good road condi‐
tions, forex ample on dry roads and clear
st re tches of road.
B (Sport Plus)
ESP®
Spo rtPlus The
vehicle's own under steering and overste er‐
ing characteristics are accentuated. This allo ws
a more active driving style to be adop ted.
Select drive program Bin good road condi‐
tions, forex ample on dry roads and clear
st re tches of road. 19 2
Driving and pa rking

The
road and traf fic ru les and regulations alw ays
ha ve priority over multimedia sy stem driving
instructions.
The following driving instructions can be used:
R Navigation announcements
R Route guidance displ ays
R Lane recommendations
If yo u do not follow the driving instructions or if
yo u lea vethe calculated route, a new route is
calculated automaticall y.
Driving instructions may di ffer from the actual
ro ad and traf fic conditions if:
R The route is diver ted
R The direction of a one-w aystre et has been
ch anged
Fo rth is reason, you must alw ays obser veroad
and traf fic ru les and regulations during your
journey as well as the pr evailing traf fic condi‐
tions.
The route may dif fer from the ideal route due to
th efo llowing:
R Roadwor ks R
Incomple tedigital map data
Note s on GPS reception
The cor rect function of the navigation sy stem
depends amongst other things on GPS recep‐
tion. In cer tain situations GPS reception can be
impaired, defective or even not possible, e.g. in
tunnels or in multi-s torey car par ks.
Changing direction overview There are
thre e phases when changing direction:
R Preparation phase
Ifth ere is enough time between thech anges
of direction, the multimedia sy stem prepares
yo ufo rth e upcoming change of direction. A
navigation announcement is issued, e.g.
"Prepare toturn right".
The map appears in full-screen mode.
R Announcement phase
The multimedia sy stem announces the
upcoming change of direction, e.g. by
announcing "Turn right in 100 m".
The display is split into two parts. The map is
displa yed on the lef t;on theright, there is a
de tailed image of the junction or a 3D image
of the upcoming change of direction.
R Chan ge-of-direction phase
The multimedia sy stem announces the immi‐
nent change of direction, e.g. byannouncing
"N ow turn right".
The display is split into two parts.
The vehicle has successfully changed direc‐
tion when the light-coloured bar on theright 318
Multimedia sy stem

drops down
to0 m and the cur rent vehicle
position symbol has reached the highlighted
ch ange-of-direction point.
When thech ange of direction is comple te,
th e map appears in full-screen mode.
0009 Changes of direction are also shown in the
Instrument Displa y.
Lane recommendations overview
This display appears for multi-lane roads.
If th e digital map conta insthere leva nt da ta,the
multimedia sy stem can display lane recommen‐
dations forth e next two changes of direction. 1
Recommended lane
2 Possible lane
3 Lanes not recommended
The following lanes are displa yed:
R Recommended lane 1
In this lane, you will be able tocompl ete bo th
th e next change of direction and the one
af te rth at. R
Possible lane 2
In this lane, you will on lybe able tocompl ete
th e next change of direction.
R Lane not recommended 3
In this lane, you will not be able tocompl ete
th e next change of direction without chang‐
ing lane.
During thech ange of direction, new lanes may
be added.
0009 Lane recommendations can also be dis‐
pl ay ed in the Instrument Display and in the
Head-up Displa y.
Overview of destination reached
Once the destination is reached, you will see the
Í chequered flag. Route guidance is finished.
When an intermedia tedestination has been
re ached, you will see the intermediate destina‐
tion flag with the number of your Î inter‐
mediate destination. Af terth is, route guidance is
continued. Multimedia sy
stem 319

0009
Ifyo u sa vethe map data on a data storage
medium with the online map update service,
no entry isrequ ired. The activation code is
st ored on the data storage medium during
th e downloading process.
The online map update service is not availa‐
ble in all countries.
Obse rveth efo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code Displaying
the compass
Multimedia sy stem:
0018 Navigation 0019
À Route and position 0007
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds
R height (rounded)
R number of GPS satellites from which a
signal can be recei ved
Displaying Qibla
Requ irements:
R The Qibla display is available in your count ry.Multimedia sy
stem:
0018 Navigation 0019
À Route and position 0007
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion of pr ayer toMecca in relation tothe cur‐
re nt di rection of tr avel.
The number of satellites recei ved is shown.
Setting the map scale automatically
Multimedia sy stem:
0018 Navigation 0019
Z Options
The map scale is set automatically depending on
yo ur driving speed.
Fo r journe ysin cities with de tailed city models, a
map view from the driver's perspective is used. 0007
Switch Auto zoom on0073 or off 0053.
0009 The automatically selected map scale can be
changed manually for a short time. The set‐
ting is reset automatically af ter a few sec‐
onds. Multimedia sy
stem 331

Symbols
1to4 are not shown until af ter a
mobile phone has been connected tothe multi‐
media sy stem. The symbols depend on your
mobile phone and your mobile phone network
pr ov ider.
Blu etoo th®
pr ofile overview Blue
tooth ®
profile
of the mobile phone Fu
nction
PBAP (Phone Book
Access Profile) Contacts are auto‐
matically displa
yed in
th e multimedia sys‐
tem
MAP (Message
Access Profile) Message functions
can be used Te
lephony operating modes overview
Depending on your equipment, thefo llowing tel‐
ephony operating modes are available:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
(0013 page 335). R
Two mobile phones are connected with the
multimedia sy stem via Blue tooth®
(two
phone mode) (0013 page 336).
Information on telephony
The following situations can lead tothe call
being disconnected while theve hicle is in
motion:
R there is insuf ficient network co verage inthe
area
R you mo vefrom one GSM or UMTS transmit‐
te r/receiver area (cell) into ano ther and no
communication channels are free
R the SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
. Depending on
thequ ality of the connection, the
vo ice quality may fluctuate.
Connecting a mobile phone (Blu etoo th®
te l‐
ephony)
Re quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem (0013 page 294).
Multimedia sy stem:
0018 Telephone 0019
00A5 Devices
Sear ching for a mobile phone 0007
Select Connect new device . 0007
Select Start search on the system .
The available mobile phones are displa yed. If
a new mobile phone is found, it is indicated
by the# symbol. Multimedia sy
stem 335

Connecting a mobile phone (au
thorisation
using Secure Simple Pairing) 0007
Select the mobile phone.
A code is displa yed in the multimedia sy stem
and on the mobile phone. 0007
Ifth e codes match: confirm the code on
th e mobile phone.
Connecting a mobile phone (authorisation by
entering a passk ey)0007
Select the mobile phone. 0007
Choose a one tosixteen-digit number combi‐
nation as a passk ey.0007
On the multimedia sy stem: enter the pass‐
ke y and select 0076. 0007
On the mobile phone: enterthe passk ey
again and con firm.
0009 Upto15 mobile phones can be auth orised
on the multimedia sy stem.
Auth orised mobile phones are reconnected
au tomatical ly. Connecting a second mobile phone (two
phone mode)
Re
quirements:
R Atleast one mobile phone is already connec‐
te dto the multimedia sy stem via Blue tooth ®
.
Multimedia sy stem:
0018 Telephone 0019
00A5 Devices 0007
Select Connect new device. 0007
Select Start search on the system .
The available mobile phones are displa yed. 0007
Select the mobile phone. 0007
Answer theHow would you like to connect
the new device? prompt. 0007
Toreplace the cur rently connected
mobile phone: selectPhone 1.
The cur rently connected mobile phone is
re placed bythe new mobile phone.
or 0007
Toconnect the second mobile phone:
select Phone 2.
The new mobile phone is connec ted as
Phone 2. If two mobile phones ha vealready been connec
ted, the second telephone is
re placed bythe new mobile phone.
or 0007
Touse the mobile phone as an audio
source: selectAudio source
(0013 page375).
0009 A mobile phone can be operated bo thas an
audio source as well as telephone in parallel.
0009 It is possible at any future point tochange
th e type of connection forth e mobile phone
already connected and toset this as Phone
1, Phone 2 orAudio source
(0013 page 337).
Fu nctions of the mobile phone in two phone
mode
Fu nctions overview Mobile phone in
the
fo re gr ound Mobile phone in
the
bac kground
Fu llra nge of func‐
tions Incoming calls336
Multimedia sy stem

Multimedia sy
stem:
0018 Telephone 0019
Z Options
0019 Telephone
This function ensures optimal language qualit y. 0007
Select Reception volume orTransmission
volume. 0007
Set thevo lume.
Fu rther information on there commended recep‐
tion and transmission volume: http://
www.me rcedes-benz.com/connect
Ad justing the call and ringtone volume
Multimedia sy stem:
0018 System 0019
õ Audio 0019
Telephone 0007
Select Speech volume orRingtone volume . 0007
Set thevo lume.
St arting/ stopping mobile phone voice recog‐
nition
Re quirements:
R The mobile phone is connec tedto the multi‐
media sy stem (0013 page 335). St
arting mobile phone voice recognition 0007
Press and hold the00E3 button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition.
St opping mobile phone voice recognition 0007
Press the0063 or0076 button on the multi‐
function steering wheel. Calls
Te
lephone operation
Multimedia sy stem:
0018 Telephone 0019
ª Contacts
Making a call 0007
Select Numerical keypad. 0007
Ente rth e number. 0007
Select 0097.
The call is made.
Ac cepting a call 0007
Select Accept. Re
jecting a call 0007
Select Reject.
Ending a call 0007
Select 005A.
Ac tivating functions during a call 0007
Toshow all functions, navigate down.
The following functions are available during a
call:
R End call
R Make additional call
R Keyboard (showtosend DTMF tones)
R Switch Mute mic on0073 or off 0053.
R Private mode (an activecall in hands-free
mode is transfer redove rto thete lephone)
Conducting calls with se veral participants
Requ irements:
R There is an active call (0013 page 339).
R Another call is being made. Multimedia sy
stem 339

St
arting manually 0007
Select the mobile phone from the device list.
Exiting Android Auto 0007
Press the00E2 button on the multifunction
st eering wheel, forex ample.
0009 If Android Autowa s not displa yed in thefo re‐
ground before disconnecting, the application
st arts in the bac kground when reconnected.
Yo u can call up Android Autointhe main
menu.
Calling up the Android Autosound settings
Multimedia sy stem:
0018 Connect 0019
Android Auto 0019
Sound 0007
Select theto ne menu (0013 page 390).
Ending Android Auto
Multimedia sy stem:
0018 Connect 0019
Android Auto 0007
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity. or 0007
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay™ Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (0013 page 303).
The following driving status data is transmit ted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitted:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection 350
Multimedia sy stem

cessfully. If necessar
y,switch ON the media dis‐
pla y,if it was switched OFF before.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. 0007
Tostart thete st mode: press and hold the
0076 button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. 0007
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Online and Internet functions
Internet connection
Information on connecting
tothe Internet 000A
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. 0007
Only operate this equipment when the
traf fic situation permits. 0007
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. 000A
WARNING Risk of di stra ction from oper‐
ating mobile communication equipment
while theve hicle is in motion
If yo u operate mobile communication equip‐
ment when driving, you will be distracted
from the tra ffic situation. This could also
cause youto lose control of theve hicle. 0007
Only operate this equipment when the
ve hicle is stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle.
Depending on theve hicle's equipment, you can
es tablish an Internet connection in thefo llowing
wa ys:
R Vehicles with a communication module:
Internet use including Mercedes me connect
services and data roaming (0013 page 358).
R Vehicles without a communication mod‐
ule: Multimedia sy
stem 357