reset MERCEDES-BENZ C-CLASS COUPE 2021 User Guide

%
The duration until the colour changes varies
depending on the usage conditions. Mir
rors Operating
the outside mir rors &
WARNING Risk of inju ryifve hicle set‐
tings are adjus ted while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in par‐
ticular in thefo llowing situations:
R Ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion.
R Ifyo ufast enyour seat belt while theve hi‐
cle is in motion. #
Before starting the engine: adjust the
driver's seat, head restra ints, steering
wheel and mir ror in particular and fas‐
te nyo ur seat belt. &
WARNING Risk of accident due tomis‐
judgement of dis tance when using the
outside mir ror
The outside mir rors reflect objects on a
smaller scale. The objects in view are in fact
closer than they appear. #
Therefore, alw ays look over your shoul‐
der in order toensure that you are
aw are of the actual dis tance between
yo u and thero ad users driving behind
yo u. Fo
lding the outside mir rors in/out #
Brief lypress button 1.
Re setting the outside mir rors
% Ifth e battery has been disconnected or com‐
ple tely discharged, the outside mir rors must
be reset. Only then will the automatic mir ror
fo lding function workproperly. #
Brief lypress button 1. 13 2
Light and sight

R
Sensitive: higher system sensitivity. The
driver is warned earlier and the attention
le ve l de tected byATTENTION ASSIST is adap‐
te d according ly.
If dr owsiness or increasing lapses in concentra‐
tion are de tected, theATTENTION ASSIST: Take
a break! warning appears in the Instrument Dis‐
pla y.Yo u can ackn owledge the message and
ta ke a break where necessar y.Ifyo u do not take
a break and ATTENTION ASSIST continues to
de tect increasing lapses in concentration, you
will be warned again af ter a minimum of
15 minutes. Yo
u can ha vethefo llowing status information for
AT TENTION ASSIST displa yed in the assis tance
menu of the on-board computer:
R The length of the journey since the last
break.
R The attention le vel de term ined byATTENTION
ASSIS T.
If AT TENTION ASSIST is unable tocalculate the
attention le vel and cannot issue a warning, the
System suspended messageappears.
If a warning is given in the Instrument Displa y,
th e multimedia sy stem of fers to sear chfor a rest
area. You can select a rest area and start naviga‐
tion tothis rest area. This function can be activa‐
te d and deactivated in the multimedia sy stem.
If AT TENTION ASSIST is deactivated, theÛ
symbol appears in the assis tance graphic in the
Instrument Display when the engine is running.
AT TENTION ASSIST is activated automatically
when the engine is re-sta rted. The last selected
sensitivity le velre mains stored. Sy
stem limits
AT TENTION ASSIST is active in the 60 km/h to
200 km/h speed range.
Pa rticularly in thefo llowing situations, ATTEN‐
TION ASSIST only functions in a restricted man‐
ner and warnings may be dela yed or not occur:
R Ifyo u ha vebeen driving for less than appr ox‐
imately 30 minutes.
R Ifth ero ad condition is poor (une venro ad
sur face or po tholes).
R Ifth ere is a strong side wind.
R Ifyo u adopt a sporty driving style (high cor‐
nering speeds or high rates of acceleration).
R IfAc tive Steering Assist is activated and
active .
R Ifth e time has been set incor rectly.
R Ifyo uch ange lanes and vary your speed fre‐
qu ently In active driving situations.
The ATTENTION ASSIST dr owsiness or alertness
assessment is reset and restar ted when continu‐
ing the journey in thefo llowing situations:
R Ifyo u swit choff the engine. 18 2
Driving and pa rking

-
System settings
R add your ow nfa vo urites (/page 259)
R rename favo urites (/ page 259).
R movefavo urites (/ page 259).
R dele tefavo urites (/ page 259).
R reset all favo urites (/ page 259)
Calling up favo urites #
Press the© button.
The main functions are displa yed. #
Navigate down wards once.
Na vigating means:
R Swiping on theTo uch Control or the
to uchpad
R Sliding the controller
Leaving thefa vo urites menu #
Press the© button.
Ad ding favo urites
Ad ding prede fined favo urites #
Press the© button.
The main functions are displa yed. #
Navigate down wards twice.
The Favourites menu appears. #
Select New favourite.
The categories are displ ayed. #
Select a categor y.
The favo urites are displ ayed. #
Select a favo urite. #
Store thefa vo urite at the desired position.
If a favo urite has already been added at this
position, it will be overwritten.
Example: adding your ow nfa vo urites #
Select Vehicle. #
Select Full screen: Consumption . #
Press and hold the© button until the
fa vo urites are displ ayed. #
Store thefa vo urite at the desired position.
If No function available for saving is shown,the
selected function cannot be added.
Re naming favo urites #
Press the© button.
The main functions are displa yed. #
Navigate down wards once. #
Select a favo urite. #
Navigate down wards once.
The Favourites menu appears. #
Select Rename. #
Enterth ech aracters. #
Toconfirm the entr y:select ¡.
Moving favo urites #
Press the© button.
The main functions are displa yed. #
Navigate down wards once. #
Select a favo urite. #
Navigate down wards once.
The Favourites menu appears. #
Select Move. #
Movethefa vo urite tothe desired position.
If a favo urite has already been added at this
position, it will be overwritten.
Deleting favo urites #
Press the© button.
The main functions are displa yed. Multimedia sy
stem 259

#
Navigate down wards once. #
Select a favo urite. #
Navigate down wards once.
The Favourites menu appears. #
Todel ete: select Delete. #
Select Yes. #
Toresto reall favo urites: selectReset all.
A prom ptappears. #
Select Yes.
The favo urites are reset tothefa ctory set‐
tings. Switching the sound on/o
ff On
the multifunction steering wheel On
the multimedia sy stem #
Tomute: pressvolume control 1.
The 8 symbol appears in thest atus line
of the displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. 260
Multimedia sy stem

Un
blocking the PIN
If th e PIN has been entered incor rectly three
times, the PIN will be bloc ked. You can ha ve a
single-use password sent to you via the
Mercedes me connect online por talto reset the
PIN pr otection. #
Select Unblock PIN. #
Ente rth e single-use password.
PIN pr otection is reset, and you can set a
new PIN.
% The availability of this function is country
dependent and may not be available in your
count ry.
Alternati vely, you can ha vePIN pr otection
re set at a Mercedes-Benz service centre. User profile
Setting a user profile
Multimedia sy
stem:
4 System 5
g Personalisation
Displaying a user profile when starting
If th is function is active, a prom ptappears when
st arting the sy stem asking which user profile to
use. #
Select Display profile list after start . #
Activate Oor deacti vate ª the function.
Selecting a user profile #
Select Guestor individual profile #.
% Some settings from the user profile are only
loaded when theve hicle is stationary or
when the ignition is switched on.
Au tomatic syn chronisation
Each time the ignition is switched off or on, the
individual user profiles are synchronised on the
multimedia sy stem and on the ser ver.This
ensures that the latest user profiles are availa‐
ble. #
Select Automatic synchronisation. #
Activate Oor deacti vate ª the function.
% For more information about importing/
ex porting user profiles (/ page272).
Crea ting a user profile
Multimedia sy stem:
4 System 5
g Personalisation
5 Create profile #
Ente r a name. #
Select a.
The following information is sa ved in the user
profile, forex ample:
R System settings
R Settings in theTV tuner's channel list
R Navigation and traf fic information
The settings di ffer depending on theve hicle
equipment. Multimedia sy
stem 271

Importing/exporting a user profile
Re
quirements:
R There is an Internet connection
(/ page 330).
R A Mercedes me account exists at https://
me.secure.mercedes-benz.com.
R The Personalisation service is active.
R The function is available in your count ry.
Multimedia sy stem:
4 System 5
g Personalisation
5 Manual export/import
Importing a user profile #
Select Import profiles from the server.
The The profile import overwrites the exist-
ing profiles. Do you want to continue? mes‐
sage appears. #
Select Yes.
User profiles are impor ted.
Exporting a user profile #
Select Export profiles to the server.
User profiles are expor ted. %
Only individual profiles can be impor ted or
ex por ted. The individual profiles are alw ays
collectively impor ted or expor ted.
% Certain settings, such as address book
ent ries or pr evious destinations from the
navigation sy stem, are not expor ted.
Setting user profile options
Multimedia sy stem:
4 System 5
g Personalisation #
Highlight a profile. #
Select ¥options.
The following options are available:
R Rename
R Delete
R Reset
% The guest profile cannot be dele ted or
re named. So
ftwa reupdates Information on software updates
The multimedia sy
stem displa ysa cor responding
message when a software update isavailable.
The availability of this function is dependent on
th e count ry.
Depending on the source, you can per form
va rious upda tes: Source of
the
update Up
date type
Up dates via mobile
phone Na
vigation map, sys‐
te m updates, Digital
Owner's Manual
Up dates via an exter‐
nal storage medium,
e.g. a USB flash drive Na
vigation maps %
Software updates via mobile phone requ ire
an active Internet connection forth eve hicle.
This is not available in all countries. For fur‐
th er information on connecting tothe Inter‐
net, see (/ page 329). 272
Multimedia sy stem

The sy
stem update can be downloaded man‐
ually at a later time (/ page273).
Yo u will be informed when the download is com‐
ple teand the sy stem update is ready for ins talla‐
tion.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched on.
R The engine is not running.
R Notes and warnings ha vebeen read and
accep ted.
R The parking brake is applied.
If all requirements are met, the sy stem update is
ins talled. The multimedia sy stem cann otbe
operated during the ins tallation and vehicle func‐
tions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the multimedia sy stem displa y.Con‐ sult a
qualified specialist workshop toresol ve
th e problem. Re
set function &
WARNING Risk of accidents due tofail‐
ure of multimedia display functions
While the multimedia sy stem is being reset,
its functions such as there ve rsing camera
are not available. #
Only re setthe multimedia sy stem when
th eve hicle is stationar y. Multimedia sy
stem:
4 System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones #
Select Yes.
If PIN pr otection is activated, a prom ptappears
asking if you also wish torestore this to thefa c‐
to ry settings during a reset. #
Select Yes. #
Enter the cur rent PIN.
The PIN is reset.
or #
Select No.
The cur rent PIN stay sth e same af terre set‐
ting.
% Ifyo u ha veforg ottenyo ur PIN, a Mercedes-
Benz service centre can deactivate the PIN
pr otection foryo u.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. 274
Multimedia sy stem

Fo
r map data that you ha vepur chased in the
fo rm of a data storage medium, you must en ter
th e accompanying activation code.
% Ifyo u sa vethe map data on a data storage
medium with the online map update service,
no entry isrequ ired. The activation code is
st ored on the data storage medium during
th e downloading process.
The online map update service is not availa‐
ble in all countries.
Obse rveth efo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code Displaying
the compass
Multimedia sy stem:
4 Navigation 5
À Route and position #
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds
R height (rounded)
R number of GPS satellites from which a
signal can be recei ved
Displaying Qibla
Requ irements:
R The Qibla display is available in your count ry.Multimedia sy
stem:
4 Navigation 5
À Route and position #
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion of pr ayer toMecca in relation tothe cur‐
re nt di rection of tr avel.
The number of satellites recei ved is shown.
Setting the map scale automatically
Multimedia sy stem:
4 Navigation 5
Z Options
The map scale is set automatically depending on
yo ur driving speed.
Fo r journe ysin cities with de tailed city models, a
map view from the driver's perspective is used. #
Switch Auto zoom onO or off ª.
% The automatically selected map scale can be
changed manually for a short time. The set‐
ting is reset automatically af ter a few sec‐
onds. Multimedia sy
stem 301

#
Tostart the dictation function: press on
th e cent ral control element.
The app forth e dictation function is loaded.
If th ere was no prior Internet connection, a
connection is now es tablished. #
Say the message.
The dictation ends automatically af teryou
ha ve finished speaking.
Af terth evo ice message has been processed,
it is shown as text. #
Toreplace a message: selectReplace mes-
sage.
The text that has been dictated and shown
on the display is reset and can be dictated
again.
Editing text #
Select thewo rd. #
Tocall up the cor rection menu: press on
th e cent ral control element.
The following options are available:
R adjusting the capitalisation of words (if
suppor tedby thech aracter set) R
expanding thech oice of words
R deleting the selection
R recording a new dictation #
Tolea vethe menu: selectDone.
Sending text messages #
Select Send text message .
Re plying toate xt message
Multimedia sy stem:
4 Telephone 5
i Text message #
Open thete xt messa ge. #
Select p. #
Select Reply.
Calling a text message sender
Multimedia sy stem:
4 Telephone 5
i Text message #
Open thete xt messa ge. #
Select p. #
Select Call sender. Deleting
text messages
Multimedia sy stem:
4 Telephone 5
i Text message #
Select p. #
Todel ete a text message: selectDelete. #
Outbox
or #
Select Drafts. In-Car Of
fice "In Car Of
fice" functions
Using "In Car Of fice", you can connect your
online services with the multimedia sy stem.
The following functions are available:
R Display of upcoming meetings in the calen‐
dar
R Selection of a meeting as a destination in the
navigation
R Display of upcoming telephone con fere nces
R Selection of telephone con fere nces for auto‐
matic dialling 314
Multimedia sy stem

The mobile phone continues
tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay ®Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay ®
, cer‐
ta in vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised) The transfer of
this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page274).
The following driving status data is transmit ted:
R Transmission position engaged
R Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection This da
tais only transfer red while the navigation
sy stem is active in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me calls
Making a call via the
overhead control panel
Requ irements:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region.
R The ignition is switched on so that vehicle
data can be transfer red automaticall y.
% Mercedes me calls are not possible in every
count ry. Find out at a Mercedes-Benz
service centre if these functions are availa‐
ble in your count ry. 320
Multimedia sy stem