MERCEDES-BENZ C-CLASS COUPE 2021 Owners Manual

R
Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined.
R Avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Self diagnosis function of
the emer gency call
sy stem
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe dis‐
pla y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of display
is switched OFF, this means the emer gency call
sy stem passed diagnostics successfully.
St arting/ending ERA-GLONASS test mode
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cur rently available in the
fo llowing countries, forex ample:
R Russia R
Belarus
R Kazakh stan
R Armenia
R Kyrgyzs tan #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. 328
Multimedia sy stem

Online and Internet functions
Internet connection
Information on connecting
tothe Internet &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem. &
WARNING Risk of an accident from
ope rating mobile communication equip‐
ment while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle. Depending on
theve hicle's equipment, you can
es tablish an Internet connection in thefo llowing
wa ys:
R Vehicles with a communication module:
Internet use including Mercedes me connect
services and data roaming (/ page 329).
R Vehicles without a communication mod‐
ule:
- viaWi-Fi wi tha data-enabled mobile
phone (/ page 330)
- via Blue tooth®
with a data-enabled
mobile phone (/ page 330)
The In tern et functions can only be used toa limi‐
te d degree whilst driving.
Fu nction of the communication module
On vehicles with a built-in communication mod‐
ule, the Internet connection is es tablished via an
integrated SIM card.
To use In tern et access via the communication
module thefo llowing conditions must be me t:
R The vehicle is equipped with a permanently
ins talled communication module. Multimedia sy
stem 329

R
Mercedes me connect is active and ready for
operation.
R Mercedes me connect is activated for Inter‐
net access.
Fo r most Mercedes me connect services, data
vo lume is available when pur chasing the serv‐
ices.
Ad ditional data volume is requiredtouse some
functions, e.g. In tern et radio or Wi-Fi hotspot.
If th e data volume limit is reached, theav ailabil‐
ity of Mercedes me connect services is limited.
The data volume can be pur chased directly
from a mobile phone network pr ovider viathe
Mercedes me Portal.
% Visit a Mercedes-Benz service centre tofind
out wh ether it is possible topur chase data
vo lume in your count rydirectly from a
mobile phone network pr ovider .
Setting up an Internet connection via Wi-Fi
Re quirements:
R theWi -Fi function is acti vated on the multi‐
media sy stem (/ page 266). R
theWi -Fi function is acti vated on theex tern al
device (see the manufacturer's operating
instructions).
R Internet access via Wi-Fi is acti vated (see the
manufacturer's operating instructions).
The Internet connection via Wi-Fi is restricted or
does not function if:
R the mobile phone is switched off
R mobile data use is deactivated on the mobile
phone
R theWi -Fi function is deacti vated on the multi‐
media sy stem
R theWi -Fi function is deacti vated on theex ter‐
nal device
R Internet access via Wi-Fi is deacti vated on
th eex tern al device
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings
5 Search for Wi-Fi networks #
Select the networ k. #
Log in totheWi -Fi network (/ page 266). Setting up an Internet connection via Blue‐
to oth ®
Re quirements:
R A mobile phone is connec tedto the multime‐
dia sy stem via Blue tooth®
(/ page 305).
To connect via Blu etoo th®
,th e mobile phone
supports one of thefo llowing Blue tooth®
pro‐
fi les:
R DUN (Dial- UpNet working)
R PAN (Personal AreaNet work)
The Internet connection via Blue tooth®
is restric‐
te d or does not function if:
R The mobile phone is switched off
R The mobile phone network co verage is insuf‐
fi cient
R Mobile da tause is deactivated on the mobile
phone
R The Blue tooth®
function on the multimedia
sy stem is switched off and the mobile phone
is to be connec ted via Blue tooth ® 330
Multimedia sy stem

R
The Blue tooth®
function is switched off on
th e mobile phone and the mobile phone is to
be connec ted via Blue tooth®
R Neither the mobile phone network nor the
mobile phone allow simultaneous use of a
te lephone and an Internet connection
R The mobile phone has not been enabled for
Internet access via Blue tooth®
If a mobile phone is connected tothe multimedia
sy stem forth efirs t time via Blu etoo th®
,yo u will
be assis tedth ro ugh the process of setting up an
Internet connection.
The Internet connection can also be confi gured
manually.
Fu rther information can be obtained at https://
www.mercedes-benz-mobile.com/ or at a
Mercedes-Benz service centre. Multimedia sy
stem:
4 System 5
ö Connectivity
5 Internet settings
Blue tooth ®
connection via PAN #
Select the mobile phone.
The Internet connection is es tablished.
Switching the Blu etoo th®
pr ofile
Re quirements:
R The mobile phone supports the DUN and
PA N Blue tooth®
profiles.
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Toswitch from DUN toPAN: select the
mobile phone. #
Select ¥. #
Select Change configuration. #
Activate OAutomatic configuration.
The Internet connection is au tomatical lycon‐
fi gured using thePA N Blue tooth®
profile. #
Toswitch from PANto DUN: select the
mobile phone. #
Select ¥. #
Select Change configuration. #
Deactivate ªAutomatic configuration. #
Select Configure settings using COMAND . #
Configuri ngthe Internet connection using
preset or manual access data (/ page 330).
Editing Internet access data
Re quirements:
R The mobile phone supports the Blue tooth®
DUN profile.
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Highlight the mobile phone. #
Select ¥. #
Select Change configuration . #
For mobile phones with PAN and DUN:
select Configure settings using COMAND. Multimedia sy
stem 331

#
Con figure the Internet connection using pre‐
set or manual access data (/ page 330).
Cancelling Internet access permission for a
mobile phone
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Highlight the mobile phone. #
Select ¥. #
Select Delete configuration. #
Select Yes.
Displaying mobile phone details
Multimedia sy stem:
4 System 5
ö Connectivity
5 Internet settings #
Highlight the mobile phone. #
Select ¥. #
Select Details. Connection
status Connection
status overview 1
Display of there ception field stre ngth of the
connected Blu etoo th®
device or communica‐
tion module
2 Display of existing connection
Displaying the connection status
Multimedia sy stem:
4 System 5
ö Connectivity #
Select Internet status .
% When connected via Wi-Fi or a Blu etoo th®
device, the appr oximate data volume trans‐ mit
ted is displa yed. The exact values can be
re qu ested from your mobile phone network
pr ov ider.
% Inthe case of a connection via the communi‐
cation module thefo llowing status informa‐
tion is shown:
R Type of network
R Status online/of fline Mercedes-Benz Apps
Calling up Mercedes-Benz Apps
Re
quirements:
R The registration forth e use of Mercedes-
Benz Apps has been comple ted.
R The general term s and conditions ha vebeen
con firm ed.
Multimedia sy stem:
4 Connect 5
Ú Mercedes-Benz Apps #
Select an app.
% The available features are countr y-depend‐
ent. 332
Multimedia sy stem

Licence
fees may be applicable.
Using Mercedes-Benz Apps with voice con‐
trol
Re quirements:
R The registration forth e use of Mercedes-
Benz Apps has been comple ted.
R The general term s and conditions ha vebeen
con firm ed.
The o symbol indicates that a Mercedes-
Benz app can be used via voice control. #
Select a Mercedes-Benz app.
The app menu is displa yed. #
Touse voice control: selectoLan-
guage. #
Say thequ estion or command.
% Voice control is not available in all countries
and languages. Tu
neIn Radio Calling up
TuneIn Radio
Re quirements:
R There is an account on https://
www.me rcedes.me.
R The Internet Radio service is activated.
R The data volume is available.
Depending on the count ry, data volume may
need tobe pur chased.
R Afast Internet connection for data transmis‐
sion free of inter fere nce.
The services are countr y-dependent.
Fo r more information, consult a Mercedes-
Benz service centre.
Multimedia sy stem:
4 Radio 5
Þ Radio source #
Select TuneIn Radio.
The TuneIn Radio display appears. The last
st ation set starts playing.
% The connection quality depends on the local
mobile phone reception. Overview of
TuneIn Radio 1
Internet Radio pr ovider
2 Selec ted category
3 Display (if connec tedto private user
account)
4 Data transfer rate
5 Current station is stored as a favo urite
6 Additional information on the cur rent station Multimedia sy
stem 333

Selecting and connecting
TuneIn Radio sta‐
tions
Multimedia sy stem:
4 Radio 5
Þ Radio source
5 TuneIn Radio 5
è Search #
Select a categor y.#
Select a station.
The connection is es tablished automaticall y.
or #
Select Enter address or POI. #
Enter a station name using the entry field.
% Arelatively lar gevolume of data can be
transmitte d when using TuneIn Radio.
Saving/deleting a TuneIn Radio station as a
fa vo urite
Multimedia sy stem:
4 Radio 5
Þ Radio source
5 TuneIn Radio #
Select a station. #
Press and hold the cent ral control element
until an audible signal sounds.
The ß symbol appears bythest ation
name. #
Select ßFavourites .
The list of sa vedfavo urite stations appears.
or #
Create an account forth e online pr ovider
(TuneIn Radio) and then log in on the multi‐
media sy stem.
Yo ur favo urites are impor tedto the multime‐
dia sy stem.
Deleting favo urites #
Select ßFavourites . #
Select a station. #
Press and hold the cent ral control element
until an audible signal sounds.
The ß symbol bythest ation name disap‐
pears. Setting
theTu neIn Radio options
Multimedia sy stem:
4 Radio 5
Þ Radio source
5 TuneIn Radio 5
Z Options
The following options are available:
R Select stream: select thest re am quality
R Login to TuneIn account: log in to your
Tu neIn user account
R Log out of account: log out of your TuneIn
user account #
Select an option. Media
Au
dio mode In
fo rm ation on the audio mode &
WARNING Risk of di stra ction when han‐
dling da tastorage media
If yo u handle a data storage medium while
driving, your attention is diver ted from the 334
Multimedia sy stem

traf
fic conditions. This could also cause you
to lose control of theve hicle. #
Only handle a data storage medium
when theve hicle is stationar y. Pe
rm issible file sy stems:
R FAT32
R exFAT
R NTFS
Pe rm issible data storage medium:
R SD card
R USB storage device
R iPod ®
/iPhone ®
R MTP devices
R Blue tooth ®
audio equipment
% Obse rveth efo llowing no tes:
R The multimedia sy stem supports a total
of up to50,000 files.
R Data storage media up to2 TB are sup‐
por ted (32‑bit address space). Suppor
tedfo rm ats:
R MP3
R WMA
R AAC
R WAV
R FLAC
R ALAC
% Obser vethefo llowing no tes:
R Due tothe lar gevariet y of available
music files rega rding encoders, sampling
ra tes and data rates, playback cannot
alw ays be guaranteed.
R Due tothe wide range of USB devices
av ailable on the mar ket, pl ayback cann ot
be guaranteed for all USB devices.
R Cop y-pr otected music files or DRM
enc rypte dfiles cannot be pla yed bac k.
R MP3 pla yers must support Media Trans‐
fe r Pr otocol (MTP). Manufactu
red under licence from Dolby Labora‐
to ries. Dolb y,Dol byAudio and the double-D sym‐
bol are trademar ksof Dolby Laboratories. Multimedia sy
stem 335

Gracen
ote, the Graceno telogo and logotype,
"P ow ered byGracen ote", MusicID and Pla ylist
Plus are either regis tere d trademar ksor trade‐
mar ksof Graceno te, Inc. in theUn ited States
and/or other countries. "Made
for iPod", and "Made for iPhone," mean
th at an electronic accesso ryhas been designed
to connect specifically toiPod ®
, or iPhone ®
,
re spectivel y,and has been certified bythe de vel‐
oper tomeet Apple per form ance standards.
Apple ®
is not responsible forth e operation of
th is device or its compliance with saf ety and reg‐
ulatory standards. Please no tethat the use of
th is accessory with iPod, or iPhone may af fect
wi reless per form ance.
iPhone ®
, iPod ®
, iPod classic ®
, iPod nano ®
, and
iPod touch ®
are trademar ksof Apple Inc., regis‐
te re d in theU. S. and other countries. Lightning ®
is a trademark of Apple Inc.
Note s on copyright
Au dio files that you create or reproduce yourself
fo r playback aregeneral lysubject tocopyright
pr otection. In many count ries, reproductions,
eve nfo r private use, are not permitted without
th e prior consent of the copyright holder. Make
sure that you kn owabout the applicable copy‐
ri ght regulations and that you co mply withthese. Switching on media mode
Multimedia sy
stem:
4 Media 5
à Media sources #
Select a media source.
Playable music files are pla yed bac k.
Inserting/removing an SD card &
DANG ER Risk of fata l injury from swal‐
lowing SD cards
SD cards are small parts.
They could be swallo wed and lead tochok‐
ing. #
Keep SD cards out of there ach of chil‐
dren. #
Seek medical attention immediately if
an SD card has been swallo wed. *
NO
TEDama gedue tohigh temp eratures High
temp eratures may damage the SD card. #
Remo vethe SD card af ter use and take
it out of theve hicle. 336
Multimedia sy stem

Multimedia sy
stem:
4 Media 5
à Media sources
5 Mem. card
Inserting
The multimedia connection unit is located in the
stow age compartment under the armrest. #
Insert the SD memory card into the SD card
slot until it engages. The side with the con‐
ta cts must face down wards.
Pla yable music files are pla yed bac k.
Re moving #
Press the SD card. #
Remo vethe SD card. Multimedia sy
stem 337