steering wheel MERCEDES-BENZ C-CLASS COUPE 2021 Owner's Guide

1
Press therock er switch up: £starts LIN‐
GU ATRO NIC
2 Press the control: 8switches the sound
off or on (ends LINGU ATRO NIC)
Tu rn the control up/down: increases/
decreases thevo lume 3
Press therock er switch up: 6makes/
accepts a call
Press therock er switch down: ~rejects/
ends a call (ends LINGU ATRO NIC) Conducting a dialogue with LINGU
ATRO NIC #
Tostart or continue a dialogue: onthe
multifunction steering wheel, press the£
rock er switch up.
Yo u can say a voice command af ter an
acou stic signal. #
Tocor rect an ent ry:say theCorrection
vo ice command. #
Toselect an entry from the selection lis t:
say the line number or the conte nts. #
Tobrows eth e selection lis t:say theNext
or Back voice command. #
Tointer rupt the dialogue: saythePause
vo ice command. #
Tocancel the dialogue: saytheCancel
vo ice command. Operable functions
Yo
u can use the LINGU ATRO NIC voice control
sy stem tooperate thefo llowing equipment
depending on thefe atures:
R Telephone
R Text messa ges
R Navigation
R Address book
R Radio
R Audio (memory card, Media Inter face, USB
and Blu etoo th®
audio)
R TV
R Vehicle Overview of types of
voice command A distinction is made between
thefo llowing
vo ice commands:
R Global voice commands can be said at any
time and rega rdless of the cur rent applica‐
tion, e.g. thevo ice commands Navigate to,
Call orText message to. 240
LINGU ATRO NIC

#
Navigate down wards once. #
Select a favo urite. #
Navigate down wards once.
The Favourites menu appears. #
Todel ete: select Delete. #
Select Yes. #
Toresto reall favo urites: selectReset all.
A prom ptappears. #
Select Yes.
The favo urites are reset tothefa ctory set‐
tings. Switching the sound on/o
ff On
the multifunction steering wheel On
the multimedia sy stem #
Tomute: pressvolume control 1.
The 8 symbol appears in thest atus line
of the displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. 260
Multimedia sy stem

#
Toswitch on: change the media source or
turn volume control 1. Ad
justing the volume Setting with
thevo lume control On
the multifunction steering wheel On
the multimedia sy stem #
Turn volume control 1.
The volume of the cur rent radio or media
source is set. The volume of other audio
sources can be adjus ted separatel y.
Ad just this in thefo llowing situations:
R During a traf fic announcement
R During a navigation announcement The
volume of the navigation announce‐
ment changes in accordance with thevo l‐
ume of the cur rent media sou rce.
R During a telephone call
R When entering or exiting a parking space
while using Active Parking Assist
Setting in the menu #
Select System inthe multimedia sy stem. #
Select Audio. #
Select a volume setting. #
Set thevo lume. Entering
characters Using
thech aracter input function &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the Multimedia sy
stem 261

Fi
t & Healthy ENE
RGIZING COMFORT Overview of
the ENERGIZING COMFORT pro‐
gr amme
Programme overview
R Refresh: Can make targeted changes tothe
interior climate torefresh vehicle occupants.
Cooling air flow and ionisation purify the air.
The vehicle interior is illuminated with cool
colours and the seat is ventilated.
R Warmth: Can inc rease the comfort le vel of
th eve hicle occupants. The vehicle's panel,
seat and steering wheel heating pr ovide cosy
wa rmth. The air is pu rified using ionisation
and a pleasant fragrance is released. The
ve hicle interior is illuminated with warm light‐
ing.
R Vitality: Can coun tera ct diminishing atten‐
tiveness in mono tonous driving situations.
Fa st-paced music and a vitalising massa ge
pr ov ide invigorating stimulation forth eve hi‐
cle occupants. The air is purified using ioni‐
sation and a pleasant fragrance is released. The
vehicle interior is illuminated with a stim‐
ulating hue and the seat is ventilated.
R Pleasure: Can promo tea positive mood in
th eve hicle occupants as well as men tal and
ph ysical rege neration. Moderately fast music
is pla yed and a massage programme is acti‐
va ted. The air is purified using ionisation and
a pleasant fragrance is released. The vehicle
interior is illuminated with amicable lighting.
R Well being: Can aidthe ph ysical and men tal
re laxation of vehicle occupants. A back mas‐
sage combined with local warmthprov ide
re laxation. The air is purified using ionisation
and a pleasant fragrance is released. The
audio pla yer pla ysselections of calming
music and theve hicle interior is illuminated
with pleasant lighting.
R Training: Can counteract the onset of mus‐
cle tension, limbs falling asleep or stre ss with
ta rgeted relaxation or stimulation exercises.
The exercises are demon stra ted in short vid‐
eos. The air is purified using ionisation and a
pleasant fragrance is released. The vehicle
interior is illuminated with lighting appropri‐
ate totheexe rcise. %
Please no tethat theav ailable prog rammes
and the associated functions depend on your
ve hicle equipment. Depending on your
equipment, fewe r functions may be availa‐
ble.
St arting the ENERGIZING Comfort pro‐
gr amme
Re quirements:
R The ignition is switched on.
% ENE RGIZING Comfort is available appr ox‐
imately five minutes af terst arting the multi‐
media sy stem.
Multimedia sy stem:
4 Vehicle 5
ENERGIZING Comfort
Selecting a seat #
Select Seat selection. #
Select the desired seat or All seatsO.
St arting a prog ramme #
Select Refresh, Warmth,Vitality, JoyorWell-
being . Multimedia sy
stem 275

Switching navigation announcements on/off
Re quirements:
R route guidance is active. #
Toswitch off: pressthevo lume control on
th e multifunction steering wheel during a
navigation announcement (/ page 260).
or #
Press thevo lume control on the cent recon‐
sole du ring a navigation announcement
(/ page 260).
The Spoken driving recommendations have
been deactivated. messageappears.
or #
Show the navigation menu (/ page276). #
Select !Driving recommendation .
The symbol changes to# . #
Toactivate: select#Driving recommen-
dation .
The cur rent navigation announcement is
pl ay ed. %
Inthefo llowing situations, navigation
announcements are switched on automati‐
cally:
R A new route guidance is star ted.
R The route is recalculated.
% You can add and call up this function as a
fa vo urite under Spoken driving recommenda-
tions on/off.
Swit ching navigation announcements on/off
during a phone call #
Select System. #
Select õAudio. #
Select Navigation and traffic announce-
ments. #
Swit chDriving recommendations during
phone call onO or off ª.
Ad justing the volume of navigation
announcements
Re quirements:
R Route guidance is active. #
On the multifunction steering wheel or
on the multimedia sy stem: turn thevo lume
control on the multifunction steering wheel
during a navigation announcement.
or #
Turn thevo lume control on the cent recon‐
sole du ring a navigation announcement
(/ page 261).
% Inthefo llowing situations, thevo lume is
ra ised tothe maximum volume or lo weredto
th e minimum volume:
R A new route guidance is star ted.
R The route is recalculated.
% The minimum volume can be individually set
at a Mercedes-Benz Service Cent re. #
Via sy stem settings: selectSystem. #
Select õAudio. #
Select Navigation and traffic announce-
ments. #
Select Driving recommendation volume. #
Set thevo lume. 290
Multimedia sy stem

Ad
justing the call and ringtone volume
Multimedia sy stem:
4 System 5
õ Audio 5
Telephone #
Select Speech volume orRingtone volume . #
Set thevo lume.
St arting or stopping mobile phone voice rec‐
ognition
Re quirements:
R The mobile phone is connec tedto the multi‐
media sy stem (/ page 305).
St arting mobile phone voice recognition #
Press and hold theó button on the multi‐
function steering wheel for more than one
second.
Yo u can use mobile phone voice recognition.
St opping mobile phone voice recognition #
Press the8 or~ button on the multi‐
function steering wheel. Calls
Te
lephone operation
Multimedia sy stem:
4 Telephone 5
ª Contacts
Making a call #
Select Numerical keypad. #
Ente rth e number. #
Select w.
The call is made.
Ac cepting a call #
Select Accept.
Re jecting a call #
Select Reject.
No ting an incoming call in "In-Car Of fice" #
If "In-Car Of fice" is available: select
Reminder (/page 315).
Ending a call #
Select =. Ac
tivating functions during a call #
Toshow all functions, navigate down.
The following functions are available during a
call:
R End call
R Make additional call
R Keyboard (showtosend DTMF tones)
R Switch Mute mic onO or off ª.
R Private mode (an activecall in hands-free
mode is transfer redove rto thete lephone)
Conducting calls with se veral participants
Requ irements:
R There is an active call (/ page 309).
R Another call is being made.
Switching between calls #
Select call #.
The selected call is active. The other call is
on hold.
Ac tivating or ending a call on hold #
Select Continue call orEnd call. Multimedia sy
stem 309

Apple CarPlay
® Overview of Apple CarPlay
®&
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle
when driving, you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
iPhone ®
functions can be used via the multime‐
dia sy stem using Apple CarPlay ®
. They are oper‐
ated using the cent ral control element or theSiri
®
vo ice control sy stem. You can activate the
vo ice control sy stem bypressing and holding the
ó button on the multifunction steering wheel.
Only one mobile phone at a time can be connec‐
te d via Apple CarPlay ®
to the multimedia sys‐
te m.
The availability of Apple CarPlay ®
may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Apple CarPlay ®
is a regis tere d trademark of
Apple Inc.
Information on Apple CarPlay ®
While using Apple CarPlay ®
va rious functions of
th e multimedia sy stem, e.g. telephony or the
media sources Blue tooth ®
audio and iPod ®
, are
una vailable.
Only one route guidance can be active at a time.
If ro ute guidance is active on the multimedia sys‐
te m, it is closed when route guidance is star ted
on the mobile phone. Connecting an iPhone
®
via Apple CarPlay ®
Re quirements:
R Apple ®
operating sy stem version iOS 8.3 or
abo veis ins talled on the iPhone ®
.
R An Internet connection is requiredforth e full
ra nge of functions for Apple CarPlay ®
.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (/ page 338).
Multimedia sy stem:
4 Connect 5
Apple CarPlay
Setting automatic or manual start
A messa geappears when connec tedfo rth efirst
time. #
Automatic star t:select Automatically.
Start automatically is activatedO.
Apple CarPlay ®
will now start immediately
af te rth e iPhone ®
is connected tothe multi‐
media sy stem using a USB cable. #
Manual star t:select Manually . #
Select the iPhone ®
in the device list. Multimedia sy
stem 317

Ac
cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept & Start .
or #
Select Decline & End.
Exiting Apple CarPlay ®#
Press theò button on the multifunction
st eering wheel, forex ample.
% If Apple CarPlay ®
wa s not displa yed in the
fo re ground be fore disconnecting, the appli‐
cation starts in the bac kground when recon‐
nected. You can call up Apple CarPlay ®
in
th e main menu.
Calling up Apple CarPlay ®
sound settings
Multimedia sy stem:
4 Connect 5
Apple CarPlay 5
Sound #
Select the sound menu (/ page 358). Ending Apple CarPlay
®
Multimedia sy stem:
4 Connect 5
Apple CarPlay #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Android
Auto Android
Autoove rview &
WARNING Risk of di stra ction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when driving,
you will be distracted from the
traf fic situation. This could also cause youto
lose control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating the multimedia sy stem.
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated
using the cent ral control element or voice con‐
trol sy stem. You can activate thevo ice control
sy stem bypressing and holding theó button
on the multifunction steering wheel.
Only one mobile phone at a time can be connec‐
te d via Android Autowith the multimedia sys‐
te m. 318
Multimedia sy stem

ically sent
tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe displa y. #
Dial the emer gency call number 11 2onyour
mobile phone.
If an eme rgency call has been initiated:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately.
Tr iggering a manual emer gency call #
Press and hold the SOS button in theove r‐
head control panel for at least one second. The emer
gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit ted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call cent re
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer‐
ge ncy call centre operator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R In cer tain situations data is also transmitted
in thevo ice channel tothe Mercedes-Benz
emer gency call centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz Service Cent reto
be initiated quickl y. If
th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ically sent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a cor responding message
appears inthe media displa y. #
Dial the emer gency call number 11 2onyour
mobile phone.
Ending an unin tentional emer gency call #
Select ~onthe multifunction steering
wheel.
Data transfer of the Mercedes-Benz emer‐
ge ncy call sy stem
In theeve nt of an au tomatic or manual emer‐
ge ncy call thefo llowing data is transmitte d,for
ex ample:
R Vehicle's GPS position data
R GPS position data on thero ute (a few hun‐
dred metres before the incident)
R Direction of tra vel Multimedia sy
stem 327

R
Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined.
R Avo ice connection totheve hicle occupants
can be es tablished
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be used for up to
two hou rsafte r sending an emergency call. Self diagnosis function of
the emer gency call
sy stem
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe dis‐
pla y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of display
is switched OFF, this means the emer gency call
sy stem passed diagnostics successfully.
St arting/ending ERA-GLONASS test mode
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cur rently available in the
fo llowing countries, forex ample:
R Russia R
Belarus
R Kazakh stan
R Armenia
R Kyrgyzs tan #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. 328
Multimedia sy stem