MERCEDES-BENZ C-CLASS ESTATE 2014 Owners Manual

Problems with the rear window heating
Problem
Possible causes/consequences and
M
MSolutions The rear window heat-
ing has switched off
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window heat- ing can be activated again. Activating/deactivating air-recircula-
tion mode
General notes You can also temporarily deactivate the flow
of fresh air manually if unpleasant odours are
entering the vehicle from outside. The air
already inside the vehicle will then be recir-
culated.
If you activate air-recirculation mode, the win-
dows can mist up more quickly, in particular
at low temperatures. Only use air-recircula-
tion mode briefly to prevent the windows
misting up.
Activating/deactivating X
Turn the key to position 2in the ignition
lock (Y page 185).
X To activate: press thegrocker switch
up or down.
The indicator lamp above the grocker
switch lights up.
Air-recirculation mode is activated automati-
cally: R at high outside temperatures
R at high levels of pollution (THERMOTRONIC
automatic climate control only)
R in a tunnel (vehicles with a navigation sys-
tem only)
The indicator lamp above the grocker
switch is not lit when automatic air-recircula- tion mode is activated. Outside air is added
after approximately 30 minutes. X
To deactivate: press thegrocker
switch up or down.
The indicator lamp above the grocker
switch goes out.
Air-recirculation mode is deactivated auto-
matically:
R after approximately five minutes at outside
temperatures below approximately 5 †
R after approximately five minutes if cooling
with air dehumidification is deactivated
R after approximately 30 minutes at outside
temperatures above approximately 5 † if
the cooling with air dehumidification func-
tion is activated Convenience opening/closing using
the air-recirculation button
G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area. G
WARNING
During convenience opening parts of the body could be drawn in or become trapped
between the side window and window frame.
There is a risk of injury. 168
Operating the climate control systemClimate control

When opening, make sure that nobody is
touching the side window. If someone
becomes trapped, press the Wswitch
immediately to open/close the side window
in the door. The side window stops. To con-
tinue closing the side window, pull on the
W switch.
X Convenience closing feature (vehicles
with a sliding sunroof/panorama slid-
ing sunroof): press and hold the g
rocker switch up or down until the side win- dows and the sliding sunroof/panorama
sliding sunroof start to close automatically.The indicator lamp above the grocker
switch lights up. Air-recirculation mode is
activated.
X Convenience closing feature (vehicles
without a sliding sunroof/panorama
sliding sunroof): press and hold the g
rocker switch up or down until the side win- dows start to close automatically.
The indicator lamp above the grocker
switch lights up. Air-recirculation mode is
activated.
If you open the side windows or the sliding sunroof/panorama sliding sunroof man-
ually after closing them with the conveni-
ence closing feature, they will remain in this
position when opened using the conveni-
ence opening feature.
If parts of the body are in the closing area
during convenience closing, proceed as fol-
lows:
X Press the Wbutton for opening/closing
the side windows.
The side windows stop.
X To then open the side window, press the
W button again.
X Only vehicles with sliding sunroof/
panorama sliding sunroof: press the3
switch to open/close the sliding sun-
roof/panorama sliding sunroof.
The sliding sunroof/panorama sliding sun-
roof stops.
X To then open the sliding sunroof/pano-
rama sliding sunroof, pull back on the 3
button.
Notes on the automatic reversing feature for:
R the side windows (Y page 107)
R the sliding sunroof/panorama sliding sun-
roof (Y page 111)
X Convenience opening feature (vehicles
with a sliding sunroof/panorama slid-
ing sunroof): press and hold the g
rocker switch up or down until the side win- dows and the sliding sunroof/panorama
sliding sunroof start to open automatically.
The indicator lamp above the grocker
switch goes out. Air-recirculation mode is
deactivated.
X Convenience opening feature (vehicles
without a sliding sunroof/panorama
sliding sunroof): press and hold the g
rocker switch up or down until the side win- dows start to open automatically.
The indicator lamp above the grocker
switch goes out. Air-recirculation mode is
deactivated. Activating/deactivating the residual
heat function
General notes The residual heat function is only available
with THERMOTRONIC automatic climate con- trol and THERMATIC automatic climate con-
trol with auxiliary heating.
Once the engine is switched off, it is possible
to make use of the residual heat of the engine to continue heating or ventilating the front
compartment of the vehicle for approximately
30 minutes. The heating or ventilation time
depends on the set interior temperature. Operating the climate control system
169Climate control Z

Activating/deactivating
X
Turn the key to position 0in the ignition
lock or remove it (Y page 185).
X To activate: press the!rocker switch
up or down.
The indicator lamp above the !rocker
switch lights up.
The blower will run at a low speed regardless of the airflow setting.
If you activate the residual heat function at
high temperatures, only the ventilation will be
activated. The blower runs at medium speed.
X To deactivate: press the!rocker
switch up or down.
The indicator lamp above the !rocker
switch goes out.
Residual heat is deactivated automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops
R when the auxiliary heating is switched on Perfume atomiser
Operating the perfume atomiser G
WARNING
If children open the perfume vial, they could
drink the perfume or it could come into con-
tact with their eyes. There is a risk of injury. Do not leave children unsupervised in the vehicle.
If the perfume liquid has been drunk, consult
a doctor. If perfume comes into contact with
your eyes or skin, rinse the eyes with clean
water. If you continue to experience difficul-
ties, consult a doctor. H
Environmental note Full perfume vials must not
be disposed of with house-
hold rubbish. They must be
collected separately and dis-
posed of in an environmen- tally responsible recycling
system.
Dispose of full perfume vials
in an environmentally
responsible manner and
take them to a special waste
collection point. :
Perfume lid
; Perfume vial
The perfume atomiser helps to improve driv-
ing comfort.
Using Audio 20/COMAND Online, you can:
R switch the perfume atomiser on/off (see
separate Audio 20/COMAND Online oper-
ating instructions)
R regulate the perfume intensity (see the sep-
arate Audio 20/COMAND Online operating
instructions)
The following conditions can affect your per-
ception of the perfume intensity:
R operating mode of the automatic climate
control
R interior temperature
R time of year/day
R air humidity
R physiological condition of occupants, e.g.
fatigue or hunger
The perfume atomiser can only be operated
when the automatic climate control is
switched on and is only active when the glove compartment is closed.
The perfume atomiser is provided with a pre-
filled perfume vial. You can also choose from 170
Operating the climate control systemClimate cont
rol

a variety of filled perfume vials and an empty
vial which you can fill yourself.
If you refill an empty perfume vial, observe the separate information sheet attached to the
vial.
! If you do not use genuine Mercedes-Benz
interior perfumes, observe the manufactur-
ers' safety notices on the perfume packag- ing.
Do not refill the pre-filled perfume vial when it
is empty. Dispose of the used vial after use.
X To insert the perfume vial: open the glove
compartment (Y page 371).
X Slide the perfume vial into the holder as far
as it will go.
X To remove the perfume vial: pull out the
perfume vial.
X To refill the perfume vial: unscrew the lid
of the empty perfume vial to refill it your-
self.
X Refill the vial with a maximum of 15 ml of
the desired liquid perfume.
X Screw the lid back on to the vial.
! Only refill the vial when you are outside
the vehicle. Otherwise, liquid perfume
could drip into the interior and contaminate it.
Always refill the empty refillable vial with the
same perfume. Otherwise, you might not ach-
ieve optimum results from the perfume atom-
iser. Operating the climate control system
171Climate control Z

Problems with the perfume atomiser
Problem
Possible causes/consequences and
M
MSolutions The vehicle interior is
not perfumed although
the perfume atomiser
has been activated. The perfume vial has not been pushed into the holder as far as it
will go.
X Slide the perfume vial into the holder as far as it will go. The perfume vial is not filled sufficiently.
X Pre-filled vials: dispose of the empty vial.
X Use a new pre-filled vial.
X Refillable vials: refill the vial with a maximum of 15 ml of the
same perfume. The perfume atomiser is faulty.
X Have the perfume atomiser checked at a qualified specialist
workshop. Ionisation
Ionisation is used to purify and freshen the air
in the vehicle interior, which is conducive to a
pleasant climate.
The ionisation of the interior air is odourless
and cannot, directly, be perceived in the vehi- cle interior.
You can switch ionisation on/off using Audio
20/COMAND Online (see the separate oper-
ating instructions).
Ionisation can only be operated when the
automatic climate control is switched on. The side air vent on the driver's side must be
open. Pre-entry climate control using the
key
General notes The "Pre-entry climate control via key" func-
tion is only available for hybrid vehicles.
Before getting in, the driver's seat area can be briefly warmed or ventilated in advance and
the air from the air vents can be pre-cooled. The high-voltage battery must be sufficiently
charged before "Pre-entry climate control via
key" can be activated.
When the vehicle is pre-cooled, the following
functions are activated:
R automatic climate control
R blower
R seat ventilation
If the vehicle is preheated, the seat heating is
activated.
If you have switched on the perfume atomiser or ionisation using Audio 20/COMAND
Online, it will be activated together with the
pre-entry climate control.
Activating the perfume atomiser/ionisation
(see separate Audio 20/COMAND Online
operating instructions).
Activating/deactivating "Pre-entry cli-
mate control via key" Before "Pre-entry climate control via key" can
be activated, you must activate the function
via Audio 20/COMAND Online (see separate operating instructions). 172
Operating the climate control systemClimate control

X
To activate pre-entry climate control
via key: unlock the vehicle with the key or
KEYLESS-GO.
The climate control functions are activated
for up to 2 minutes for pre-heating and pre- cooling.
To deactivate "Pre-entry climate control
via key": "Pre-entry climate control via key"
deactivates automatically when the engine is
started.
The following functions remain active after
the engine is started:
R seat heating (heating)
R seat ventilation (ventilation)
R perfume atomiser
R ionisation Operating the climate control system
173Climate control Z

Problems with "Pre-entry climate control via key"
Problem
Possible causes/consequences and
M
MSolutions "Pre-entry climate con-
trol via key" cannot be
activated or has been
deactivated. The charge status of the high-voltage battery is under the specified
minimum charge status.
X Start the engine when the vehicle is at a standstill.
The internal combustion engine drives the electric motor. The
electric motor is operating as an alternator. The high-voltage
battery is charging.
Further information on charging the high-voltage battery
(Y page 420). The pre-entry climate control was started more than once when
the engine was switched off.
X Switch on the engine and let it run for more than ten seconds.
X Try again to activate "Pre-entry climate control via key". The difference between the interior temperature and the desired
temperature is too small.
X Increase the difference between the interior temperature and
the desired temperature. Remote activation of heating and ven-
tilation system
General notes Remote activation is only available on vehi-
cles with the BlueEFFICIENCY package.
The driver's and front-passenger seat areas
can also be heated or ventilated when the
engine is switched off.
The starter battery must be sufficiently
charged before remote activation can be acti-
vated.
When the vehicle is heated, the following
functions are activated:
R seat heating
R rear window heating
R exterior mirror heating
When the vehicle is ventilated, the following
functions are activated:
R blower
R seat ventilation If you have switched on the perfume atomiser
or ionisation using Audio 20/COMAND
Online, these will be activated together with
remote activation.
Activating the perfume atomiser/ionisation
(see separate COMAND Online operating
instructions).
Activating/deactivating the remote
activation function X
To switch on remote activation: push the
climate control symbol button on the key.
The air-conditioning functions are switched on, for up to 10 minutes for heating and up
to 120 minutes for ventilation.
At outside temperatures below 20 †, the
heating functions are activated.
At outside temperatures above 20 †, the
ventilation functions are activated. 174
Operating the climate control systemClimate control

Remote activation switches off automatically
if:
R the ignition is switched on, or
R the engine is started
Seat heating (heating), seat ventilation (ven-
tilation), perfume atomiser and ionisation
remain switched on after starting the engine. Operating the climate cont
rol system
175Climate cont rol Z

Problems with remote activation
Problem
Possible causes/consequences and
M
MSolutions Remote activation can-
not be switched on or
has switched itself off. Remote activation was started more than three times when the
engine was switched off.
X Switch on the engine and let it run for more than ten seconds.
X Try again to switch remote activation on. The starter battery is not sufficiently charged.
X Charge the starter battery.
X Try again to switch remote activation on. Auxiliary heating
Important safety notes G
DANGER
If the exhaust pipe is blocked or sufficient
ventilation is not possible, toxic exhaust
fumes can enter the vehicle, especially car-
bon monoxide. This is the case, e.g. in
enclosed spaces, or if the vehicle is stuck in
snow. There is a risk of fatal injuries.
You should switch off the auxiliary heating in
enclosed spaces which do not have an extrac- tion system, e.g. a garage. If the vehicle is
stuck in snow and you must leave the auxiliary
heating running, keep the exhaust pipe and
the area around the vehicle clear of snow. To guarantee a sufficient supply of fresh air, open
a window on the side of the vehicle away from the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot.
Flammable materials such as leaves, grass or twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire. When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
The auxiliary heating is fitted under the front
wing on the right-hand side of the vehicle. The emissions outlet is found behind the front
wheel on the right hand side of the vehicle.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
Switch the auxiliary heating on regularly once a month for about ten minutes.
The auxiliary heating heats the air in the vehi-
cle interior to the set temperature. This
occurs without using the heat of the running
engine. The auxiliary heating is operated
directly using the vehicle's fuel. For this rea-
son, the tank content must be at least at
reserve fuel level to ensure that the auxiliary
heating functions.
The auxiliary heating/ventilation automati-
cally adjusts to changes in temperature and
weather conditions. For this reason, the aux- 176
Operating the climate control systemClimate control

iliary heating could switch from ventilation
mode to heating mode or from heating mode to ventilation mode.
The auxiliary heating switches off when the
engine is switched off. The auxiliary ventila-
tion is not active if the engine is running.
The auxiliary heating/ventilation switches off
automatically after 30 minutes. This time limit can be altered. To do this, visit a qualified
specialist workshop.
You cannot use the auxiliary ventilation to
cool the vehicle interior to a temperature
lower than the outside temperature.
Before switching on X
Turn the key to position 2in the ignition
lock (Y page 185).
X Set the desired temperature using the
w rocker switch on the front control
unit.
or X Set the desired temperature using
Audio 20/COMAND Online; see the sepa-
rate operating instructions.
If you do not alter the temperature before
switching on the auxiliary heating, the last
temperature setting will be adopted.
Auxiliary heating or ventilation can also be
switched on if the manually set climate con-
trol is activated. Optimum comfort can be
attained when the system is set to automatic
mode. Set the temperature to 22 †.
You can activate or deactivate the auxiliary
heating/ventilation:
R using the rocker switch on the centre con-
sole (Y page 177)
R using the remote control (Y page 177)
The on-board computer can be used to spec- ify up to three departure times, one of which
may be preselected:
R using the remote control (Y page 177)
R using Audio 20/COMAND Online; see the
separate operating instructions Switching the auxiliary heating/venti-
lation on/off using the centre console
rocker switch The colours of the indicator lamps in the
rocker switch have the following meanings:
Blue Auxiliary ventilation switched on
Red Auxiliary heating switched on
Yellow Departure time preselected X
To switch the auxiliary heating/ventila-
tion on: press rocker switch :up or down.
The red or the blue indicator lamp above
rocker switch :lights up.
X To set the temperature: switch on auxili-
ary heating/ventilation.
Audio 20/COMAND Online is activated for approximately one minute.
X Set the desired temperature using
Audio 20/COMAND Online; see the sepa-
rate operating instructions.
X To switch the auxiliary heating/ventila-
tion off: press rocker switch :up or
down.
The red or the blue indicator lamp above
rocker switch :goes out.
Switching the auxiliary heating/venti-
lation on/off using the remote control General notes
Your vehicle comes with one remote control.
You may use two additional remote controls
for your vehicle. For more information, pleasecontact a qualified specialist workshop. Operating the climate control system
177Climate control Z