fuel MERCEDES-BENZ C-CLASS ESTATE 2014 User Guide

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Hybrid vehicles
General notes
Hybrid technology combines a fuel-efficient
internal combustion engine with a powerful
electric motor. Important safety notes
Danger of electric shock G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. When towing a vehicle after an accident, be
sure to observe the following sections:
R Transporting the vehicle (Y page 427)
R Towing the vehicle with the rear axle raised
(Y page 426)
R Towing the vehicle with both axles on the
ground (Y page 427)
Read the safety instructions on towing and
tow-starting (Y page 424). All components of the hybrid system are
marked with yellow warning stickers that
warn you of the danger of high voltage. The
cables of the vehicle's high-voltage electrical
system are orange in colour.
The ignition must be switched off when car-
rying out general tasks, such as changing
bulbs or checking the coolant level.
Automatic deactivation of the hybrid
system G
DANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. In addition, the vehicle's high-voltage electri-
cal system may not be deactivated as inten-
ded in the event of an accident. Touching
damaged components of the vehicle's high-
voltage electrical system could result in an
electric shock. There is an increased risk of
injury, possibly even fatal. 42
Hybrid vehiclesSafety

Function
PRE-SAFE
®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following meas-
ures depending on the hazardous situation
detected:
R If the radar sensor system detects that a
head-on collision is imminent, the seat
belts are pre-tensioned.
R If the radar sensor system detects that a
rear-end collision is imminent:
- the rear hazard warning lamps are acti-
vated and flash at a higher frequency.
- the brake pressure is increased if the
driver applies the brakes when the vehi-
cle is stationary.
- the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is
cancelled:
R if the accelerator pedal is depressed when
a gear is engaged
R if the risk of a collision passes or is no lon-
ger detected
R if DISTRONIC PLUS indicates an intention
to pull away
If the hazardous situation passes without
resulting in an accident, the original settings
are restored. Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on
the type and severity of the impact:
R the hazard warning lamps are activated
R the emergency lighting is activated
R the vehicle doors are unlocked
R the front side windows are lowered
R vehicles with a memory function: the elec-
trically adjustable steering wheel is raised R
the engine is switched off and the fuel sup-
ply is cut off
R vehicles with the Mercedes-Benz emer-
gency call system: automatic emergency
call
R vehicles with the hybrid drive system: the
hybrid system and the high-voltage electri-
cal system are deactivated Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For
this reason, Mercedes-Benz strongly advises
that you install a child restraint system on a
rear seat. Children are generally better pro-
tected there.
If a child younger than 12 years old and under 1.50 m in height is travelling in the vehicle:
R always secure the child in a child restraint
system suitable for Mercedes-Benz vehi-
cles. The child restraint system must be
appropriate to the age, weight and size of
the child
R be sure to observe the instructions and
safety notes in this section in addition to
the child restraint system manufacturer's
installation instructions
R always pay attention to the instructions
and safety notes on the automatic front-
passenger front airbag deactivation system (Y page 54) G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine Children in the vehicle
63Safety
Z

A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing Key functions
:
& Locks the vehicle
; F Opens/closes the tailgate
= % Unlocks the vehicle
X To unlock centrally: press button=.
If you do not open the vehicle within
approximately 40 second s of unlocking:
R the vehicle is locked again
R protection against theft is reactivated
X To lock centrally: press button:.
The key centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
You can also set an audible signal to confirm that the vehicle has been locked. The audible
signal can be activated and deactivated via
COMAND Online or Audio 20 (see the sepa-
rate operating instructions). When the locator lighting is activated via
COMAND Online or Audio 20, it lights up
when it is dark after the vehicle is unlocked
with the remote control (see the separate
operating instructions).
X To open the tailgate automatically from
outside the vehicle: press button;until
the tailgate opens.
X To open the tailgate automatically from
outside the vehicle: if the key is located in
the immediate vicinity of the vehicle: press the F button on the key.
You can release the button as soon as the
tailgate starts to close. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key
in the vehicle.
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a
conventional key. Unlock the vehicle by using KEYLESS-GO, for instance, and lock it using
the & button on the key.
The driver's door and the door at which the
handle is used, must both be closed. The key
must be outside the vehicle. When locking or unlocking with KEYLESS-GO, the distance
between the key and the corresponding door
handle must not be greater than 1 m.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving Key
91Opening and closing Z

R
when the external door handles are
touched
R during convenience closing X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
For further information on the convenience closing feature (Y page 108).
X To unlock the tailgate: pull the tailgate
handle.
Deactivating If you do not intend to use the vehicle for a
longer period of time, you can deactivate KEY- LESS-GO. The key will then use very little
power, thereby conserving battery power. For
the purposes of activation/deactivation, the
vehicle must not be nearby.
X To deactivate: press the&button on
the key twice in rapid succession.
The battery check lamp of the key lights up
twice briefly and KEYLESS-GO is deactiva-
ted.
X To activate: press any button on the key or
insert the key into the ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again. KEYLESS-GO start function
Bear in mind that the engine can be started by any of the vehicle occupants if there is a key
in the vehicle. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel alone.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for about six seconds until the bat- tery indicator lamp flashes twice
(Y page 94).
If the setting of the locking system is changed
within the signal range of the vehicle, press-
ing the &or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec- 92
KeyOpening and closing

onds until the battery check lamp flashes
twice (Y
page 94). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key or KEYLESS-GO, use
the emergency key element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 87).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and at the same time, remove
emergency key element ;from the key.
Further information about: R unlocking the driver's door (Y page 99)
R unlocking the luggage compartment
(Y page 106)
R locking the vehicle (Y page 100)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and release catch
:is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist workshop. Key
93Opening and closing Z

X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the
vehicle locks.
This does not lock or unlock the fuel filler flap. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYLESS-GO.
For all countries except the United King-
dom:
The doors can be opened from the inside. You can only open the rear doors from inside the
vehicle if they are not secured by the child-
proof locks (Y page 75).
If the vehicle has previously been locked with the key or with KEYLESS-GO, opening a door
from the inside will trigger the anti-theft alarm system. Switch off the alarm (Y page 87).
United Kingdom only: if the vehicle has
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 88). It
is then possible to operate the doors as fol-
lows. The doors can be opened from the
inside. You can only open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks (Y page 75).When a locked door is opened from inside the
vehicle, the previous unlocking process will
be observed if the vehicle has been:
R locked with the locking button for the cen-
tral locking or
R locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. Only the door
which has been opened form the inside is
unlocked if only the driver's door had been
previously unlocked. Automatic locking feature
X
To deactivate: press and hold button :
for approximately five seconds until a tone sounds.
X To activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
Therefore, you could be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamom-
eter.
i You can also activate and deactivate the
automatic locking function via COMAND 98
DoorsOpening and closing

X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 93).
X Make sure that the doors and the tailgate
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
All vehicles:
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions on the tailgate can
be found in the "Vehicle data" section
(Y page 478).
i You can limit the opening angle of the
tailgate (Y page 105).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 370). Tailgate obstruction detection with
reversing function
Vehicles with remote tailgate closing fea-
ture: the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate when automatically opening, this procedure
is stopped. If a solid object blocks or restrictsthe tailgate when automatically closing, the
boot lid automatically opens again slightly.
The automatic obstacle recognition with
reversing function is only an aid. It is not a
substitute for your attentiveness when open-
ing and closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. Luggage compartment
101Opening and closing
Z

Problems with remote activation
Problem
Possible causes/consequences and
M
MSolutions Remote activation can-
not be switched on or
has switched itself off. Remote activation was started more than three times when the
engine was switched off.
X Switch on the engine and let it run for more than ten seconds.
X Try again to switch remote activation on. The starter battery is not sufficiently charged.
X Charge the starter battery.
X Try again to switch remote activation on. Auxiliary heating
Important safety notes G
DANGER
If the exhaust pipe is blocked or sufficient
ventilation is not possible, toxic exhaust
fumes can enter the vehicle, especially car-
bon monoxide. This is the case, e.g. in
enclosed spaces, or if the vehicle is stuck in
snow. There is a risk of fatal injuries.
You should switch off the auxiliary heating in
enclosed spaces which do not have an extrac- tion system, e.g. a garage. If the vehicle is
stuck in snow and you must leave the auxiliary
heating running, keep the exhaust pipe and
the area around the vehicle clear of snow. To guarantee a sufficient supply of fresh air, open
a window on the side of the vehicle away from the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot.
Flammable materials such as leaves, grass or twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire. When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
The auxiliary heating is fitted under the front
wing on the right-hand side of the vehicle. The emissions outlet is found behind the front
wheel on the right hand side of the vehicle.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
Switch the auxiliary heating on regularly once a month for about ten minutes.
The auxiliary heating heats the air in the vehi-
cle interior to the set temperature. This
occurs without using the heat of the running
engine. The auxiliary heating is operated
directly using the vehicle's fuel. For this rea-
son, the tank content must be at least at
reserve fuel level to ensure that the auxiliary
heating functions.
The auxiliary heating/ventilation automati-
cally adjusts to changes in temperature and
weather conditions. For this reason, the aux- 176
Operating the climate control systemClimate control

Problems with the auxiliary heating/ventilation
Display messages
Possible causes/consequences and
M
MSolutions FAIL¨ The signal transmission between the transmitter and the vehicle is
faulty.
X Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating on or off
using the remote control. FAIL The auxiliary heating cannot be switched on or has switched itself
off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating cannot be switched on or has switched itself
off.
The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using
the remote control. FAIL¯ The auxiliary heating cannot be switched on or has switched itself
off.
The auxiliary heating is faulty.
X Have the auxiliary heating checked at a qualified specialist
workshop. Adjusting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen
and the bonnet free of blockages, such as
ice, snow or leaves
R never cover the vents or ventilation grilles
in the vehicle interior Adjusting the air vents
181Climate control Z

Useful information
............................184
Running-in notes ............................... 184
Driving ............................................... 184
Manual transmission ........................194
Automatic transmission ...................197
Refuelling ........................................... 204
Parking ............................................... 211
Driving tips ........................................ 215
Driving systems ................................ 220
Hybrid operation ............................... 272
Towing a trailer ................................. 286 183Driving and parking