tailgate MERCEDES-BENZ C-CLASS ESTATE 2014 Owners Manual

Removing ........................................
.93
Emergency release
Driver's door .................................... 99
Emergency spare wheel
General notes ................................ 463
Important safety notes .................. 463
Inflating the collapsible spare
wheel ............................................ .464
Technical data ............................... 465
Emergency unlocking
Tailgate .......................................... 106
Vehicle ............................................. 99
Energy flow display ........................... 276
Engine
Display message ............................ 335
ECO start/stop function ................ 190
Engine number ............................... 470
Jump-starting ................................. 422
Running irregularl y......................... 193
Starting problems .......................... 193
Starting the engine with the key .... 188
Starting with the Start/Stop but-
ton ................................................. 188
Stopping ........................................ 212
Tow-starting (vehicle) ..................... 428
Warning lamp (engine diagnos-
tics) ............................................... 362
Engine electronics
Notes ............................................. 468
Problem (fault) ............................... 193
Engine oil
Additives ........................................ 476
Checking the oil level ..................... 396
Checking the oil level using the
dipstick .......................................... 396
Display message ............................ 337
Filling capacity ............................... 475
Notes about oil grade s................... 475
Notes on oil level/consumption .... 396
Topping up ..................................... 396
Viscosity ........................................ 476
Environmental protection
Returning an end-of-life vehicle ....... 24
ESP® (Electronic Stability Pro-
gram)
Activating/deactivating ................... 82
Characteristics ................................. 82
Deactivating/activating ................. 309 Display message ............................ 317
ETS/4ETS ........................................ 81
Function/note
s................................ 81
General notes .................................. 81
Important safety guidelines ............. 82
Trailer stabilisation .......................... 83
Warning lamp ................................. 359
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 81
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 406
Exhaustive discharging (high-volt-
age battery) ....................................... 419
Extended overrun mode ................... 283
Exterior lighting
Cleaning ......................................... 404
see Lights
Exterior mirrors
Adjusting ....................................... 128
Anti-dazzle mode (automatic) ........ 129
Folding in/out (automatically )....... 128
Folding in/out (electrically) ........... 128
Out of position (troubleshooting) ... 129
Parking position ............................. 129
Resetting ....................................... 128
Storing settings (memory func-
tion) ............................................... 131 F
Fault message see Display messages
Features ............................................. 381
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 411
First-aid kit ......................................... 410
Fitting a wheel
Fitting a wheel ............................... 446
Lowering the vehicle ...................... 447
Preparing the vehicle ..................... 442
Raising the vehicle ......................... 443
Removing a whee l.......................... 446
Securing the vehicle against roll-
ing away ........................................ 443 Index
11

Setting the airflow ......................... 165
Setting the temperature ................ 163
Rear foglamp
Display message ............................ 333
Switching on/of f........................... 135
Rear lamps
see Lights
Rear window heating
Problem (fault) ............................... 168
Switching on/of f........................... 167
Rear window wiper
Replacing the wiper blad e.............. 149
Switching on/of f........................... 147
Rear-compartment seat belt sta-
tus indicator ........................................ 50
Rear-view mirror
Anti-dazzle mode (automatic) ........ 129
Dipping (manual) ........................... 127
Recuperation display ........................ 300
Refuelling
Fuel gaug e....................................... 34
Important safety notes .................. 204
Refuelling process ......................... 205
see Fuel
Remote control
Auxiliary heating/ventilation .......... 177
Changing the batteries (auxiliary
heating) ......................................... 179
Replacing bulbs
Important safety notes .................. 141
Overview of bulb types .................. 142
Removing/replacing the cover
(front wheel arch) .......................... 143
Replacing the battery (auxiliary
heating remote control) .................... 179
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 337
Warning lamp ................................. 362
Residual heat (climate control) ........ 169
Restraint system
Display message ............................ 327
Introduction ..................................... 44
Warning lamp ................................. 361
Warning lamp (function) ................... 45
Rev counter ........................................ 295 Reverse gear
Engaging (manual transmission) .... 195
Reversing camera
Cleaning instructions ..................... 405
Function/note s............................. 248
Switching on/of f........................... 249
Reversing feature
Panorama sliding sunroo f.............. 111
Roller sunblind s............................. 113
Side windows ................................. 107
Sliding sunroof ............................... 111
Tailgate .......................................... 101
Reversing lamp
Changing bulb s.............................. 144
Reversing lamp (display message) .. 333
Roller sunblind
Panorama sliding sunroo f.............. 113
Roller sunblinds (panorama sliding
sunroof)
Operating ....................................... 114
Roof carrier ........................................ 380
Roof lining and carpets (cleaning
instructions) ...................................... 408
Roof load (maximum) ........................ 478 S
Safety Automatic front-passenger front
airbag deactivation system .............. 54
Child restraint systems .................... 64
Children in the vehicle ..................... 63
see Operating safety
Safety net
Attaching ....................................... 378
Important safety information ......... 378
Safety notes
Hybrid vehicles ................................ 42
Safety system
see Driving safety systems
Seat
Folding the backrest (rear com-
partment) forwards/back .............. 374
Seat belt
Centre rear-compartment sea t........ 49
Correct usage .................................. 48 18
Index

Selecting ........................................ 224
Storing the current speed .............. 224
Variabl e......................................... 223
SRS (Supplemental Restraint Sys-
tem)
Warning lamp ................................. 285
Start/Stop button
Starting the engine ........................ 188
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 187
Stationary vehicle ............................. 281
STEER CONTROL .................................. 86
Steering
Warning lamps ............................... 367
Steering (display message) .............. 351
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 344
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 126
Adjusting (manually) ...................... 125
Button overview ............................... 36
Buttons (on-board computer) ......... 295
Cleaning ......................................... 407
EASY ENTRY/EXIT feature ............. 126
Gearshift paddle s........................... 202
Important safety notes .................. 125
Storing settings (memory func-
tion) ............................................... 131
Steering wheel gearshift paddles .... 202
Stowage areas ................................... 370
Stowage compartment
Map pockets .................................. 372
Stowage compartments
Armrest (under) ............................. 372
Centre console .............................. 371
Cup holde r..................................... 381
Door ............................................... 372
Glove compartment ....................... 371
Important safety information ......... 370
Rear ............................................... 372
Spectacles compartment ............... 371
Stowage net ....................................... 372 Stowage space
Stowage net ................................... 372
Summer tyres
In winter ........................................ 434
Sun blind
Rear side window s......................... 383
Sun visor ............................................ 382
Suspension tuning
AIRMATIC ...................................... 239
Switching the auxiliary heating/
ventilation
On/off ........................................... 177 T
Tail lamps Display message ............................ 332
see Lights
Tailgate
Display message ............................ 349
Emergency unlocking ..................... 106
Important safety notes .................. 101
Limiting the opening angle ............. 105
Obstruction detectio n.................... 101
Opening dimensions ...................... 478
Opening/closing ............................ 101
Opening/closing (automatically
from inside) ................................... 105
Opening/closing (automatically
from outside) ................................. 102
Opening/closing (manually from
outside) ......................................... 102
Technical data
Capacities ...................................... 470
Emergency spare wheel ................. 465
Information .................................... 468
Trailer load s................................... 480
Tyres/wheels ................................. 448
Vehicle data ................................... 478
Telephone
Accepting a call (multifunction
steering wheel) .............................. 307
Display message ............................ 351
Introduction ................................... 306
Menu (on-board computer) ............ 306
Number from the phone book ........ 307
Redialling ....................................... 308
Rejecting/ending a call ................. 307 20
Index

Door control panel
Function Page
:
r
45=
Stores settings for the seat, exterior mirrors and steer-
ing wheel 130
;
Adjusts the seats electri-
cally
121
=
c
Seat heating 123
?
s
Seat ventilation 124
A
Opens the door 97
B
%&Unlocks/locks
the vehicle 97
C
W
Opens/closes the
rear left side window 106
D
W
Opens/closes the left
side window 106 Function Page
E
7Zª\
Adjusts and folds the exte-
rior mirrors in/out electri-
cally
128
F
W
Opens/closes the
right side window 106
G
W
Opens/closes the
rear right side window 106
H
n
Override feature for
the controls in the rear
compartment 75
I
p
Opens/closes the
tailgate 10540
Door control panelAt a glance

X
To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO start-
function or KEYLESS-GO: switch the igni-
tion off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key with you and lock the vehicle. Anyone can
start the engine if a valid key has been left
inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is primed after approximately
15 second s.
X To switch off: unlock the vehicle with the
key or KEYLESS-GO.
or X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open:
R a door
R the vehicle with the emergency key ele-
ment
R the tailgate
R the bonnet X
To turn the alarm off with the key: press
the % or& button on the key.
The alarm is switched off.
or
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 185).
X Insert the key into the ignition lock.
The alarm is switched off.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or X Press the Start/Stop button on the dash-
board. The key must be inside the vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than
30 seconds, the Mercedes‑Benz emer-
gency call system automatically sends a
message to the Customer Assistance
Centre. This is done by means of a text
message or a data connection. The emer-
gency call system sends a message or
establishes a data connection provided
that:
R you have subscribed to the
Mercedes‑Benz emergency call system
R the Mercedes‑ Benz emergency call sys-
tem has been activated properly
R the necessary mobile phone network is
available Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur Protection against theft
87Safety Z

if the vehicle is jacked up on one side, for
example.
Priming X
Make sure that:
R the doors are closed
R the tailgate is closed
Only then is the tow-away protection
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is primed after
approximately 60 seconds.
Switching off X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
Tow-away protection is switched off auto-
matically.
Deactivating You can deactivate the tow-away protection
using COMAND Online or Audio 20. You can
find information about deactivating the tow-
away protection in the separate COMAND
Online or Audio 20 operating instructions. Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This
can occur if someone reaches into the vehicle
interior, for example.
Priming X
Make sure that: R
the side windows are closed
R the sliding sunroof or the panorama slid-
ing sunroof is closed
R there are no objects, e.g. mascots, hang-
ing on the rear-view mirror or on the grab handles on the roof trim
This will prevent false alarms.
X Make sure that:
R the doors are closed
R the sliding sunroof or the panorama slid-
ing sunroof is closed
R the tailgate is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 30 seconds.
Switching off X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
or X Press the Start/Stop button.
The key must be in the vehicle.
The interior motion sensor is automatically
deactivated.
Deactivating You can deactivate the interior motion sensor
using COMAND Online or Audio 20. You can
find information about deactivating the inte-
rior motion sensor in the separate COMAND
Online or Audio 20 operating instructions. 88
Protection against theftSafety

A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing Key functions
:
& Locks the vehicle
; F Opens/closes the tailgate
= % Unlocks the vehicle
X To unlock centrally: press button=.
If you do not open the vehicle within
approximately 40 second s of unlocking:
R the vehicle is locked again
R protection against theft is reactivated
X To lock centrally: press button:.
The key centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
You can also set an audible signal to confirm that the vehicle has been locked. The audible
signal can be activated and deactivated via
COMAND Online or Audio 20 (see the sepa-
rate operating instructions). When the locator lighting is activated via
COMAND Online or Audio 20, it lights up
when it is dark after the vehicle is unlocked
with the remote control (see the separate
operating instructions).
X To open the tailgate automatically from
outside the vehicle: press button;until
the tailgate opens.
X To open the tailgate automatically from
outside the vehicle: if the key is located in
the immediate vicinity of the vehicle: press the F button on the key.
You can release the button as soon as the
tailgate starts to close. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key
in the vehicle.
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a
conventional key. Unlock the vehicle by using KEYLESS-GO, for instance, and lock it using
the & button on the key.
The driver's door and the door at which the
handle is used, must both be closed. The key
must be outside the vehicle. When locking or unlocking with KEYLESS-GO, the distance
between the key and the corresponding door
handle must not be greater than 1 m.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving Key
91Opening and closing Z

R
when the external door handles are
touched
R during convenience closing X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
For further information on the convenience closing feature (Y page 108).
X To unlock the tailgate: pull the tailgate
handle.
Deactivating If you do not intend to use the vehicle for a
longer period of time, you can deactivate KEY- LESS-GO. The key will then use very little
power, thereby conserving battery power. For
the purposes of activation/deactivation, the
vehicle must not be nearby.
X To deactivate: press the&button on
the key twice in rapid succession.
The battery check lamp of the key lights up
twice briefly and KEYLESS-GO is deactiva-
ted.
X To activate: press any button on the key or
insert the key into the ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again. KEYLESS-GO start function
Bear in mind that the engine can be started by any of the vehicle occupants if there is a key
in the vehicle. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel alone.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for about six seconds until the bat- tery indicator lamp flashes twice
(Y page 94).
If the setting of the locking system is changed
within the signal range of the vehicle, press-
ing the &or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec- 92
KeyOpening and closing

All vehicles:
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 87). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the key or KEYLESS-GO, use the emergency key
element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 97).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 93).
Vehicles with KEYLESS-GO:
X Insert the tip of the emergency key element
into the slit on the cover of the driver's door lock and turn it until the cover is released. X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked. On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key.
X Make sure that the doors and the tailgate
are locked.
X Hold the cover over the lock of the driver's
door with the thicker end towards the frontof the vehicle and press to secure. Then
make sure that the slit of the cover is hor-
izontal.
Vehicles without KEYLESS-GO: X
Insert the emergency key element into
opening :in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the emergency
key as straight as possible away from the
vehicle until it releases.
X Release the door handle. 100
DoorsOpening and closing

X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 93).
X Make sure that the doors and the tailgate
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
All vehicles:
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions on the tailgate can
be found in the "Vehicle data" section
(Y page 478).
i You can limit the opening angle of the
tailgate (Y page 105).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 370). Tailgate obstruction detection with
reversing function
Vehicles with remote tailgate closing fea-
ture: the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate when automatically opening, this procedure
is stopped. If a solid object blocks or restrictsthe tailgate when automatically closing, the
boot lid automatically opens again slightly.
The automatic obstacle recognition with
reversing function is only an aid. It is not a
substitute for your attentiveness when open-
ing and closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. Luggage compartment
101Opening and closing
Z