MERCEDES-BENZ C-CLASS SALOON 2011 Owners Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: C-CLASS SALOON, Model: MERCEDES-BENZ C-CLASS SALOON 2011Pages: 401, PDF Size: 9.74 MB
Page 281 of 401
Display messages Possible causes/consequences and
M Solutions
DISTRONIC PLUS
currently unavail‐
able See Owner's
Manual DISTRONIC is deactivated and temporarily inoperative. Possible
causes:
R
the DISTRONIC PLUS cover in the radiator grille is dirty.
R function is impaired due to heavy rain or snow.
R the sensors in the bumpers are dirty.
R the rada rsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
Aw arning tone also sounds.
If the display message does no tdisappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Clean the DISTRONIC PLUS cover in the radiator grille
(Y page 330).
X Clean the bumpers (Y page 330).
X Restar tthe engine.
If the system detects that the sensors are fully operational, the
display message disappears.
DISTRONIC is operational again. DISTRONIC PLUS
inoperative DISTRONIC PLUS is faulty. BAS PLUS and PRE-SAFE
®
Brake may
also have failed.
Aw arning tone also sounds.
X Visi taqualified specialist workshop. DISTRONIC PLUS
suspended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Take your foot off the accelerator pedal. DISTRONIC PLUS
--- km/h An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 183). DISTRONIC PLUS and
SPEEDTRONIC
inoperative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X
Visit a qualified specialist workshop. 278
Display messagesOn-board computer and displays
Page 282 of 401
Display messages Possible causes/consequences and
M Solutions
Cruise control and
SPEEDTRONIC
inoperative Cruise control and SPEEDTRONIC are malfunctioning.
Aw
arning tone also sounds.
X Visi taqualified specialist workshop. Limit
--- km/h SPEEDTRONIC cannot be activated while you are pressing the
accelerator pedal beyond the pressure point (kickdown).
Cruise control
--- km/h A condition for activating cruise control has not been met.
You have tried to store
aspeed below 30 km/h, for example.
X If conditions permit, drive faster than 30 km/h and store the
speed.
X Check the activation conditions for cruise control
(Y page 178). 120 km/h
Maximum speed
exceeded Only for certain countries: the maximum speed has been excee-
ded.
In addition, the multifunction display shows
120 km/h .
X Drive slower. Display messages
279On-board computer and displays Z
Page 283 of 401
Tyres (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
Check
tyres G
Ris
kofa ccident
The tyre pressure loss warning system has detected a significant
loss in pressure.
Aw arning tone also sounds.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X Check the tyres and, if necessary, change the wheel
(Y page 365).
X Check the tyre pressures and, if necessary, set to the correct
tyre pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correc t(Ypage 362). Check tyres
Restart system The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X
Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 362).Run Flat Indicator
inoperative The tyre pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. 280
Display messagesOn-board computer and displays
Page 284 of 401
Tyres (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
Tyre pressure
Check tyres G
Ris
kofa ccident
The tyre pressure loss warning system has detected a significant
loss in pressure.
Aw arning tone also sounds.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X Check the tyres and, if necessary, change the wheel
(Y page 365).
X Check the tyre pressures and, if necessary, set to the correct
tyre pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correc t(Ypage 362). Check tyre pres‐
sures
then restart Run
Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X
Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 362).Run Flat Indicator
inoperative The tyre pressure loss warning system is faulty.
X
Visit a qualified specialist workshop. Tyre pressures
will be displayed
after a few
minutes of driving The tyre pressure monitor is measuring the tyre pressure.
X
Drive on.
The tyre pressures appear in the multifunction display after you
have been driving for a few minutes. Tyre press. monitor
inoperative The tyre pressure monitor is faulty.
X
Visit a qualified specialist workshop. Tyre press. monitor
inoperative No
wheel sensors The wheels fitted do not have a suitable tyre pressure sensor. The
tyre pressure monitor is deactivated.
X
Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Display messages
281On-board computer and displays Z
Page 285 of 401
Display messages Possible causes/consequences and
M Solutions
Check
tyre(s) G
Risk of accident
The tyre pressure in one or more tyres has dropped significantly.
The wheel position is displayed in the multifunction display.
Aw arning tone also sounds.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X Correct the tyre pressure (Y page 363).
X If necessary, change a wheel (Y page 365).Caution,
tyre defect G
Risk of accident
The tyre pressure in one or more tyres has dropped suddenly. The
wheel position is displayed in the multifunction display.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 365).Rectify
tyre pressure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X
Check the tyre pressures at the next opportunity. If necessary,
correct the tyre pressure (Y page 363).Wheel sensor(s)
missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the
multifunction display.
X
Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre press. monitor
currently unavail‐
able Due to a source of radio interference, no signals can be received
from the wheel sensors. The tyre pressure monitor is temporarily
malfunctioning.
X
Drive on.
The tyre pressure monitor restarts automatically as soon as the
problem has been solved. 282
Display messagesOn-board computer and displays
Page 286 of 401
Display messages Possible causes/consequences and
M Solutions
h
Tyre
pressure, Cau‐
tion tyre malf. G
Risk of accident
The tyre pressure in one or more tyres has dropped suddenly.
Aw arning tone also sounds.
X Stop the vehicle without making any sudde nsteering or braking
manoeuvres .Pay attentio nto the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 365).h
Tyre pressure
Check tyre(s) G
Risk of accident
The tyre pressure in one or more tyres has dropped significantly.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do
so.
X If necessary, change a wheel (Y page 365).
X Check the tyre pressure. If necessary, correc tthe tyre pressure
(Y page 363). h
Please correct
tyre pressure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X
Check the tyre pressures at the next opportunity. If necessary,
correct the tyre pressure (Y page 363).Vehicle (4-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to P or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw
arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. Display messages
283On-board computer and displays Z
Page 287 of 401
Display messages Possible causes/consequences and
M Solutions
With the Hold function activated, you have either:
R
opened the driver's doo rand released the sea tbelt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. N Saloon: the boot lid is open.
X
Close the boot lid. A Estate: the tailgate is open.
X
Close the tailgate. Mor? G
Risk of accident
Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet. C At least one door is open.
Awarning tone also sounds.
X Close all doors. Rear left seat
backr. not locked
or
Rear right seat backrest not locked G
Risk of injury
Vehicles with the through-loading feature in the rear bench seat:
The backres tinthe rear is not engaged on the left-hand and/or
right-hand side. Awarning tone also sounds.
X Push the backres tback until it engages . 284
Display messagesOn-board computer and displays
Page 288 of 401
Display messages Possible causes/consequences and
M Solutions
Check trailer
hitch lock G
Risk of accident
Vehicles with a retractable trailer coupling:
The trailer tow hitch is no tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 217). Pwr. steering
malfunc. G
Risk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Top up
washer fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X
Top up the washer fluid (Y page 325).Vehicle (12-button multifunction steering wheel)
Display messages Possible causes/consequences and
M Solutions
To start engine,
shift to either P
or N You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. P
Select Park (P) You have switched off the engine with the Start/Stop button and
opened the driver's door.
You wanted to lock the vehicle.
Aw
arning tone also sounds.
or
You have switched off the engine with the Start/Stop butto nand
opened the driver's door with the transmission in position N.
X Shift the transmission to position P. Display messages
285On-board computer and displays Z
Page 289 of 401
Display messages Possible causes/consequences and
M Solutions
While the HOLD function or DISTRONIC PLU
Sis active, you have:
R opened the driver's door and released the seat belt or
R switched off the engine or
R opened the bonnet
At one may also sound at regular intervals. The tone becomes
louder if you attempt to lock the vehicle.
You cannot start the engine.
X Shift the transmission to position P.
You can restart the engine. N Saloon: the boot lid is open.
X
Close the boot lid. A Estate: the tailgate is open.
X
Close the tailgate. Mor? G
Risk of accident
Vehicles with an anti-theft alarm system: the bonnet is open. A
warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Apply the parking brake.
X Close the bonnet. C At least one door is open.
Awarning tone also sounds.
X Close all doors. _
Rear left seat
backrest not locked
or
Rear right seat backrest not locked G
Risk of injury
Saloon with through-loading feature in the rear bench seat:
The backres tinthe rear is not engaged on the left-hand and/or
right-hand side. Awarning tone also sounds.
X Push the backres tback until it engages. 286
Display messagesOn-board computer and displays
Page 290 of 401
Display messages Possible causes/consequences and
M Solutions
j
Check trailer
hitch lock G
Risk of accident
The trailer tow hitch is no tcorrectly engaged.
Aw arning tone also sounds.
X Stop the vehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off the engine.
X Apply the parking brake.
X Allow the trailer tow hitch ball coupling to engage in the end
position (Y page 217). D
Power
steering mal‐
function See Own‐
er's Manual G
Risk of accident
The power steering assistance is faulty.
You will need to use more force to steer.
Aw arning tone also sounds.
X Chec kwhether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. &
inoperative Bat‐
tery low The on-board voltage is too low. The auxiliary heating has switched
itself off or cannot be switched on (Y page 143).
X Drive for a longer distance.
The battery is being charged. The auxiliary heating is operational
again as soon as the on-board electrical system voltage is suf-
ficient. &
inoperative
Refuel
vehicle The fuel level in the fuel tank is too low. The auxiliary heating can-
not be switched on (Y page 143).
X Refuel at the nearest filling station. &
inoperative See
Owner's Manual The auxiliary heating has a temporary malfunction or is faulty.
X
When the vehicle is on alevel surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heat-
ing, waiting several minutes between each attempt
(Y page 143).
X If the auxiliary heating does not switch on, consult a qualified
specialist workshop. Display messages
287On-board computer and displays Z