MERCEDES-BENZ C-CLASS SALOON 2011 Owners Manual

blades. This will preven
tsmears and reduce
wiping noises caused by residue on the wind-
screen.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements for each indi-
vidual country.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicl ewith a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposit scarefully and as
soon as possible.
High-pressure cleaning equipment G
WARNING
Do no tuse high-pressure cleaners with circu-
lar-jet nozzles (dirt grinders) to clean your
vehicle, in particular the tyres. You could oth-
erwise damage the tyres and cause an acci-
dent.
! Always maintain a distance of at least
30 cm between the vehicle and the high-
pressure cleaner nozzle. Information about
the correct distance is available from the
equipment manufacturer.
Move the high-pressure cleaner nozzle
around when cleaning your vehicle. Do not aim directly at any of the following:
R
tyres
R door gaps, roof gaps, joints etc.
R electrical components
R battery
R connectors
R lights
R seals
R trim elements
R ventilation slots
Damaged seals or electrical components
can lead to leaks or failures.
Cleaning the wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
X
Remove impurities immediately,w here
possible, whilst avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards. 328
CareMaintenance and care

X
Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighte rfluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
! Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces. You could otherwise
damage the paintwork.
Care and treatment of matt paintwork If your vehicle has a clear mat
tfinish, observe
the following instructions in order to avoid
damage to the paintwork due to incorrect
care.
These notes also apply to light alloy wheels
with a clear mat tfinish.
! Neve rpolish the vehicle or the light alloy
wheels. Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
! Do not use wash programs with a hot wax
treatment under any circumstances. i
The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away.T his
can lead to corrosion damage and damage
to electronic components.
Cleaning the wiper blades G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning Care
329Maintenance and care
Z

the windscree
northe wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
! Only fold the windscreen wipers away
from the windscreen when vertical. Other-
wise, you will damage the bonnet.
! Do not pull on the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub them too hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the wind-
screen.
X Cleant he wiper blades carefully using a
damp cloth.
X Fold the windscreen wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windscreen could be damaged if
the wiper arm hits against it suddenly.
Cleaning the exterior lighting X
Cleant he plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Ben zcar
shampoo or cleaning cloths.
! Only use cleaning agents or cleaning
cloths that are suitable for plastic lenses.
Unsuitable cleaning agents or cleaning
cloths could scratch or damage the plastic
lenses of the exterior lighting. Cleaning the sensors
X
Clean sensors :of the driving systems
with water, car shampoo and a sof tcloth.
! If you clean the sensors with a high-pres-
sure cleaner, make sure that you keep a
distance of at least 30 cm between the
vehicle and the high-pressure cleaner noz-
zle. Information about the correct distance
is available fro mthe equipment manufac-
turer.
Cleaning the reversing camera Example: Saloon
X
Use clear water and a soft cloth to clean
camera lens :.
! Do not clean the camera lens and the area
around the reversing camera with a high-
pressure cleaner. 330
CareMaintenance and care

Cleaning the exhaust tail pipes
Impurities combined with th
eeffects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
tail pipe by cleaning it regularly, especially in
winter and after washing.
! Do not clea nthe exhaust tail pipes with
alkaline-based cleaning agents, such as
wheel cleaner.
X Cleant he exhaust tail pipes with a chrome
care product tested and approved by
Mercedes-Benz.
Cleaning the trailer tow hitch The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove rust, e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or
a brush.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents. X
After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he display surface using a commer-
cially-available microfibre cloth and TFT/
LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do
not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
Cleaning the plastic trim G
WARNING
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult plastic
parts may break away and be thrown around
the interior when an airbag is deployed, which
may result in severe injuries.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic. Care
331Maintenance and care Z

!
Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning wooden trim and trim ele-
ments X
Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfibre
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
Cleaning the seat covers !
Do not use microfibre cloths to clean gen-
uine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth. Make sure that
the leather does not become soaked. It
may otherwise become rough and
cracked. Only use leather care agents that have been tested and approved by
Mercedes-Benz.Y
ou can obtain these
from a qualified specialist workshop, e.g.
a Mercedes-Benz Service centre.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid). Rub
carefully and always wipe entire seat sec-
tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean Alcantara® covers with a damp
cloth. Make sure you wipe entire seat
sections to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the appearance and comfor tof
the covers is retained ove rtime.
Cleaning the seat belts X
Use clean, lukewarm water and soap solu-
tion.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seatbelts
at temperatures above 80 †orby exposing
them to direc tsunlight.
Cleaning the roo flining and carpets X
Roof lining: use a soft brush or a cleaning
agent recommended and approved by
Mercedes-Ben zto remove heavy soiling.
X Carpets: use the carpet and textile clean-
ing agents recommended and approved by
Mercedes-Benz. 332
CareMaintenance and care

Useful information
............................334
Where will I find...? ...........................334
Flat tyre ............................................. 337
Battery ............................................... 346
Jump-starting .................................... 350
Towing and tow-starting ..................351
Electrical fuses ................................. 354 333Breakdown assistance

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 28).Where will I find...?
Warning triangle
Removing the warning triangle Saloon:
the warning triangle is secured on
the inside of the boo tlid.
X Open the boot lid. X
Press warning triangle holder :up in the
direction of the arrow, open it and remove
the warning triangle.
Estate: the warning triangle is located in the
stowage well under the luggage compartment
floor.
X Open the tailgate.
X Lift the luggage compartmen tfloor up
(Y page 312). X
Remove warning triangle :fromt he stow-
age well.
Setting up the warning triangle X
Fold feet =down and out to the side.
X Pull side reflectors ;upwards to form a
triangle and lock them at the top using
upper press-stud :. First-aid kit
Saloon: depending on the vehicle's equip-
ment, the first-aid kit is located either in an
open stowage space or behind the left-hand
side trim panel.
X Saloon: open the boot lid. 334
Where will I find...?Breakdown assistance

Example: first-aid kit behind the side trim panel
X To open the cover: turn rotary knob:in
the direction of the arrow and fold down
cover ;.
X Remove the first-aid kit. Example: first-aid kit in an open stowage space
X Remove first-aid kit :.
X Estate: open the tailgate. X
Pull handle :.
X Fold down cover ;. X
Remove first-aid kit =.
i Check the expiry date on the first-aid kit
at leas tonce a year .Replace the contents
if necessary, and replace missing contents. Fire extinguisher
The fire extinguisher is located underneath
the front of the driver's seat. X
Pull tab :upwards.
X Remove fire extinguisher ;.
i Have the fire extinguisher refilled after
each use and checked every one or two
years. It may otherwise fail in an emer-
gency.
Observe the legal requirement sinall coun-
tries concerned. Vehicle tool kit
The vehicle tool kit can be found in the stow-
age well under the boot floor/luggage com-
partment floor. Where will I find...?
335Breakdown assistance

i
Vehicles without a spare wheel are not
equipped with the tools needed to change
a wheel when they leave the factory, e.g. a
jack or wheel wrench. Country-specific dif-
ferences are possible. Some tools for
changing a wheel are specific to the vehi-
cle. To obtain tools approved for yourv ehi-
cle, visit a qualified specialist workshop,
e.g. a Mercedes-Benz Service Centre.
X Vehicles with a TIREFIT kit: lift up the
boot floor/luggage compartment floor
(Y page 312) or (Y page 312). :
Tyre sealant filler bottle
; Tyre inflation compressor
= Towing eye
? Folding wheel chock
A Wheel wrench
B Jack
C One pair of gloves (behind jack)
X Vehicles with a spare
wheel/"Minispare" emergency spare
wheel: lift up the boot floor/luggage com-
partment floor (Y page 312) or
(Y page 312). :
Vehicle tool kit tray
; Stowage well
= Spare wheel/"Minispare" emergency
spare wheel
The vehicle tool kit contains:
R Foldable wheel chock
R Fuse allocation chart
R Jack
R One pair of gloves
R Wheel wrench
R Towing eye Spare wheel/"Minispare" emergency
spare wheel
The spare wheel or "Minispare" emergency
spare wheel is located in the stowage well
under the boot/luggage compartment floor.
X Saloon: lift up the floor of the boot
(Y page 312).
X Estate: lift up the floor of the luggage com-
partment (Y page 312).336
Where will I find...?Breakdown assistance

X
Remove stowage well :.X
To remove the spare wheel or
"Minispare "emergency spare wheel:
remove vehicle tool kit tray :.
X Turn stowage well ;anti-clockwise and
remove it.
X Remove the spare wheel or "Minispare"
emergency spare wheel =.
For further information on changing a wheel
and fitting the spare wheel, see
(Y page 341). Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R a TIREFIT kit
R an emergency spare wheel
R a spare wheel
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 345)
i Vehicle preparatio nis not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
properties, e.g. winter tyres. A TIREFIT kit
can be obtained from a Mercedes-Benz
Service Centre. X
Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Bring the front wheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever to P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the key having been
removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 153).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area whilst a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle (Y page 334) a
suitable distance away. Observe legal
requirements. TIREFIT kit
Using the TIREFIT kit You can use the TIREFIT kit to seal small
punctures, particularly those in the tyre tread. Flat tyre
337Breakdown assistance