warning MERCEDES-BENZ C-CLASS SALOON 2011 Owner's Guide

NECK-PRO head restraints
i
Resetting the NECK-PRO head restraints
requires a lo tofstrength. If you have diffi-
culty resetting the NECK-PRO head
restraints, have this work carried ou tata
qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre. X
Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow :.
X Push the NECK-PRO head restraint cushion
down in the direction of arrow ;as far as
it will go.
X Firmly push the NECK-PRO head restraint
cushion back in the direction of arrow =
until the cushion engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
NECK-PRO luxury head restraints i
If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work
carried out at a qualified specialist work-
shop, e.g. a Mercedes-Benz Service
Centre. X
Remove resetting tool :from the vehicle
documen twallet.
X Slide resetting tool :into guide ;
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
X Push resetting tool :downwards until you
hear the head restraint deploymen tmech-
anism engage.
X Pull out resetting tool :.
X Firmly press the NECK-PRO luxury head
restraint cushion back =until it engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool :back into the vehicle
documen twallet. Seat belts
Important safety notes Seat belts are the most effective means of
restraining the movement of vehicle occu-
pants in the event of an accident. This
reduces the ris
kofvehicle occupants coming
into contact with parts of the vehicle interior. G
WARNING
A seat belt which is not worn correctly, or
which has not been engaged in the seat belt
buckle correctly, cannot perform its intended
protective function. Under certain circum-
stances, this could cause severe or even fatal
injuries in the event of an accident. Occupant safety
53Safety
Z

Make sure that all occupants
–inparticular,
pregnant women – wear their seat belt cor-
rectly at all times.
R The seat belt must fit snugly on your body
and must no tbe twisted. Therefore, avoid
wearing bulky clothing, e.g. a winter coat.
The shoulder belt section must be routed
across the centre of your shoulder – on no
account across your neck or under your
arm –and pulled tight against your upper
body .The lap belt must always pass across
your lap as low down as possible, i.e. over
your hip joints –not across your abdomen.
If necessary, push down the belt strap
slightly and then retighten it in the roll-up
direction.
R Do not route the belt strap across sharp
edges or fragile objects, especially if these
are located on or in your clothing, e.g. spec-
tacles, pens, keys, etc. The seat belt strap
could be damaged and tear in an accident,
and you or other vehicle occupants could
be injured.
R Only one person should use each seat belt
at any one time. Children must never travel
sitting on the lap of other occupants. It
would not be possible to restrain the child
in the event of a sudden change in direc-
tion, braking or an accident .This could
result in severe or even fatal injuries to the
child and other occupants.
R Persons less than 1.50 m tall cannot wear
the seat belts correctly. For this reason,
secure persons less than 1.50 mtall in spe-
cially designed, suitable restraint systems.
R Children less than 1.50 m tall or under 12
years of age canno twear the seat belts
properly. Therefore, they should always be
secured in a suitable child restraint system
on a suitable vehicle seat. You can find
more information under "Children in the
vehicle" in the "Safety" section of the Own-
er's Manual. Follow the manufacturer's installation instructions when fitting a child
restraint system.
R Do not secure any objects with a seat belt
if the seat belt is also being used by one of
the vehicle's occupants. G
WARNING
The seat belt does not offer the intended level
of protection unless the backrest is almost
vertical. Under certain circumstances, this
could cause severe or even fatal injuries in the
event of an accident.
Before starting a journey, make sure that the
seat is properly adjusted and that the back-
rest is almost vertical. G
WARNING
Ad irty or damaged seat belt or a seat belt that
has been subjected to a load in an accident
or which has been modified no longer offers
the intended level of protection. Under certain
circumstances, this could cause severe or
even fatal injuries in the even tofanaccident.
For this reason, check regularly that the seat
belts are not damaged or dirty.
Always have damaged sea tbelts or seat belts
that have been subjected to a load in an acci-
dent replaced at a qualified specialist work-
shop. Consult a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat belts which have
been approved by Mercedes-Benz for your
vehicle. 54
Occupant safetySafety

X
Slide the belt sash guide downwards.
X Release belt sash guide release :and
make sure tha tthe belt sash guide has
engaged.
Releasing seat belts X
Press release button ?(Ypage 55) and
guide belt tongue ;back towards belt
sash guide :.
! Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam-
aged seat belts can no longer fulfil their
protective function and must be replaced.
Consult a Mercedes-Ben zService Centre.
Belt warning for driver and front
passenger The
7 seat belt warning lamp in the instru-
ment cluster is a reminder for all occupants
to fasten their seat belts. It may light up con-
tinuously or flash. In addition, there may be a
warning tone.
The 7 seat belt warning lamp goes out and
the warning tone ceases when the driver and
the fron tpassenger have fastened their seat
belt.
For certain countries only: regardless of
whether the driver or th efront passenger
have fastened their seat belts, the 7seat
beltw arning lamp lights up for six seconds
after the engine is started. It then goes out if
the driver and the fron tpassenger have fas-
tened their seat belts.
i For more information on the 7seat
belt warning lamp, see "Warning and indi-
cator lamps in the instrumen tcluster, seat
belt" (Y page 291). Rear seat belt status indicator The rear-compartmen
tseat belt status indi-
cator tells you if the rear passengers have
their seat belts fastened.
The rear-compartment seat belt status indi-
cator indicates the rear seat on which the belt
is fastened. The üsymbol in the display
indicates a fastened seat belt. If a seat belt is
not fastened or if a seat is not occupied, the
ý symbol is displayed.
The rear-compartment seat belt status indi-
cator appears in the multifunction display for
around 30 seconds if:
R you drive off and reach a speed of approx-
imately 10 km/h.
R the rear passengers fasten or unfasten
their seat belts while the vehicle is in
motion.
R someone gets in or out of the vehicle and
the vehicle drives off again.
You can also cancel the rear seat belt status
indicator immediately (Y page 248).
i The status indicator for the rear-compart-
ment seat belts is only available for certain
countries.
Belt tensioners, belt force limiters The fron
tseat belts and the outer seat belts
in the rear are equipped with belt tensioners.
The belt tensioners tighten the seat belts in
an accident, pulling them close against the
body.
Belt tensioners do not correct incorrect seat
positions or incorrectly fastened seat belts.
Belt tensioners do not pull vehicle occupants
back towards the backrest.
If the seat belt is also fitted with a belt force
limiter and this is triggered, the force exerted
by the seat belt on the vehicle occupan tis
reduced.
The belt force limiters on the front seats are
synchronised with the front airbags. They
take on a part of the deceleration force, 56
Occupant safetySafety

resulting in the force exerted on the occupant
being distributed over a greater area.
The beltt ensioners can only be activated
when:
R the ignition is switched on.
R the restraint systems are operational; see
"SRS warning lamp" (Y page 47).
R the belt tongue is engaged in the buckle on
each of the three-poin tseat belts in the
front.
The belt tensioners on the outside seats in the
rear compartment are triggered independ-
ently of the lock status of the seat belts.
The belt tensioners are triggered depending
on the type and severity of an accident:
R if, in the event of a head-on or rear-end col-
lision, the vehicle decelerates or acceler-
ates rapidly in a longitudinal direction dur-
ing the initial stages of the impact
R if, in the event of a side impact, on the side
opposite the impact the vehicle deceler-
ates or accelerates rapidly in a lateral direc-
tion
If the airbags are deployed, you will hear a
bang, and a small amount of powder may also
be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard. The 6SRS warning lamp
lights up. G
WARNING
If the seat belt tensioners have been trig-
gered, they provide no additional protection
in the event of another accident. Therefore,
have belt tensioners which have been trig-
gered replaced at a qualified specialist work-
shop.
Comply with safety regulations when dispos-
ing of belt tensioners. Any Mercedes-Benz
Service Centre can provide details of these
regulations.
! If the front-passenger seat is not occu-
pied, do not engage the seat belt tongue in
the buckle on the front-passenger seat. Otherwise, the belt tensioner could be trig-
gered in the event of an accident. Children in the vehicle
Child restraint systems
Important safety notes G
WARNING
To reduce the risk of serious or even fatal
injury to the child in the event of a sudden
change in direction, braking or an accident:
R children less than 1.50 m tall and under
twelve years of age must always be secured
in special child restraint systems on a suit-
able vehicle seat. This is necessary
because the seat belts are not designed for
children.
R do not secure children less than 1.5 0mtall
or under twelve years of age on the front-
passenger seat .Exception: the vehicle is
equipped with automatic child sea trecog-
nition on the front-passenger seat and the
child is secured in a child restraint system
with transponders for automatic child seat
recognition.
R if you secure a forward-facing child
restraint system to the front-passenger
seat, you must move the front-passenger
seat as far back as possible.
R children must never travel sitting on the lap
of another occupant. Due to the forces
which occur in the event of a sudden
change of direction, heavy braking or an
accident, it would not be possible to
restrain the child. The child could be thrown
against parts of the vehicle interior and be
seriously or even fatally injured. G
WARNING
The child restraint system cannot perform its
protective function if it is not correctly fitted
to a suitable vehicle seat. The child cannot be
restrained in the event of an accident, heavy
braking or sudden changes of direction. The Children in the vehicle
57Safety
Z

child could be seriously or eve
nfatally injured.
For this reason, when fitting a child restraint
system, observe the manufacturer's installa-
tion instructions and the correct use of the
child restraint system.
Child restraint systems shoul dbe fitted to the
rear seats. Children are generally better pro-
tected there.
The entire base of the child restraint system
must always rest on the seat cushion. There-
fore, never place objects, e.g. a cushion,
under the child restraint system.
Only use child restraint systems with the orig-
inal cover designed for them. Only replace
damaged covers with genuine Mercedes-Benz
covers.
We recommend the use of child restraint sys-
tems which have been approved for
Mercedes-Benz vehicles.
If a child is travelling in your vehicle, secure
the child using a child restraint system which
is appropriate to the size, age and weight of
the child and recommended for Mercedes-
Benz vehicles. You should preferably fit the
restraint system to a suitable rear seat. You
can also secure the child in the integrated
child seat (Y page 63). Make sure that the
child is secured in a child restraint system
throughout the trip.
Mercedes-Benz recommends that you only
use the child restraint systems listed at
(Y page 70).
You can obtain further information about the
correct child restraint system from any
Mercedes-Benz Service Centre.
i It is advisable to use Mercedes-Benz care
products to clean child restraint systems.
You can obtain information about this at
any Mercedes-Benz Service Centre. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. They could injure them-
selves on parts of the vehicle. They could also be seriously or even fatally injured by pro-
longed exposure to extreme heat or cold.
Do not expose the child restraint system to
direct sunlight. Parts of the child restraint sys-
tem could heat up and the child could burn
herself/himself on them.
If a child opens a door, the child or other per-
sons could be injured as a result. They could
get out and injure themselves or be injured by
a passing vehicle. G
WARNING
Unsecured or incorrectly positioned loads
increase the risk of injury for children and all
other occupants in the event of:
R an accident
R a braking manoeuvre
R a sudden change of direction
Do not carry heavy or hard objects in the vehi-
cle interior unless they are secured. You will
find further information under "Loading guide-
lines" in the index.
Child seat on the front-passenger seat Warning notice on the front-passenger sun visor58
Children in the vehicleSafety

Warning symbol for a rearward-facing child
restraint system G
WARNING
If the front-passenger airbag is not disabled:
R a child secured in a child restraint system
on the front-passenger seat could be seri-
ously and even fatally injured by the front-
passenger airbag deploying. This is espe-
cially a risk if the child is in the immediate
vicinity of the front-passenger airbag when
it deploys.
R never secure a child on the front-passenger
seat in a rearward-facing child restraint sys-
tem. Only secure a rearward-facing child
restraint system on a suitable rear seat.
R always move the front-passenger seat to
the rearmost position if you secure a child
in a forward-facing child restraint system
on the front-passenger seat.
The front-passenger airbag is not disabled:
R on vehicles without automatic child seat
recognition on the front-passenger seat
R in vehicles with automatic child seat rec-
ognition in the front-passenger seat, if no
special child restraint system with trans-
ponders for automatic child seat recogni-
tion in the front-passenger seat has been
fitted
R on vehicles with automatic child seat rec-
ognition on the front-passenger seat, if the PASSENGER AIRBAG OFF indicator lamp
4
is not lit.
To make you aware of this danger, a corre-
sponding warning sticker has been affixed on
the dashboard and on both sides of the sun
visor on the front-passenger side.
Information about recommended child
restraint systems is available at any
Mercedes-Benz Service Centre.
Automatic child seat recognition on the
front-passenger seat If your vehicle does not have automatic child
seat recognition
1
on the front-passenger
seat, this is indicated by a special sticker. The
sticker is affixed to the side of the dashboard
on the front-passenger side. The sticker is
visible when you open the front-passenger
door. The front-passenger seat sensor system for
child restraint systems detects whether a
1 Vehicles without automatic child seat recognition on the front-passenger seat: if you turn the key to position
2int he ignition lock, the 4PASSENGER AIRBAG OFF indicator lamp lights up briefly but has no function.
It does not indicate that there is automatic child seat recognition on the front-passenger seat. Children in the vehicle
59Safety Z

special Mercedes-Benz child seat with a
transponder for automatic child seat recog-
nition has been fitted. In this case,
4
PASSENGER AIRBAG OFF indicator lamp :
lights up. The front-passenger front airbag is
disabled. G
WARNING
If the 4 PASSENGER AIRBAG OFF indica-
tor lamp does not light up when the child
restraint system is fitted, the front-passenger
airbag has not been disabled. If the front-
passenger airbag deploys, the child could be
seriously or even fatally injured.
Proceed as follows:
R do not use a rearward-facing child restraint
system on the front-passenger seat.
R fit a rearward-facing child restraint system
on a suitable rear seat.
or
R only use a forward-facing child restraint
system on the front-passenger seat and
move the front-passenger seat to the rear-
most position.
R have the automatic child seat recognition
checked at a qualified specialist workshop.
To ensure that the automatic child seat rec-
ognition on the front-passenger seat func-
tions/communicates correctly, never place
objects, e.g. a cushion, under the child
restraint system. The entire base of the child
restraint system must always rest on the seat
cushion. An incorrectly fitted child restraint
system cannot perform its intended protec-
tive function in the event of an accident, and
could lead to injuries.
i If the front-passenger front airbag is dis-
abled by the automatic child seat recogni-
tion, the following remain enabled on the
front-passenger side:
R the sidebag
R the windowbag
R the belt tensioner G
WARNING
Do not place electronic devices on the front-
passenger seat, e.g.:
R laptops, when switched on
R mobile phones
R cards with transponders, e.g. ski passes or
access cards
Signals from electronic equipment can cause
interference in the automatic child seat rec-
ognition sensor system. This can lead to a
system malfunction. This may cause the
4 PASSENGER AIRBAG OFF indicator
lamp to light up without there being a child
seat with transponders for automatic child
seat recognition fitted. The front-passenger
airbag will not then deploy during an accident.
It is also possible that the 6SRS warning
lamp lights up and/or the 4PASSENGER
AIRBAG OFF indicator lamp does not light up
briefly when you turn the key in the ignition
lock to position 2.
ISOFIX child seat securing system for
the rear seats ISOFIX is a standardised securing system for
specially designed child restraint systems on
the rear seats. Securing rings for two ISOFIX
child restraint systems are fitted on the left
and right of the rear seats. G
WARNING
Ac hild restraint system secured by the ISOFIX
child seat securing system does not provide
sufficient protection for children weighing
more than 22 kg. For this reason, do not
secure children weighing more than 22 kg in
a child restraint system secured by the ISOFIX
child seat securing system. If the child weighs
more than 22 kg, secure the child restraint
system using a three-point seat belt. G
WARNING
The child restraint system cannot perform its
protective function if it is not correctly fitted
to a suitable vehicle seat. The child cannot be 60
Children in the vehicleSafety

restrained in the event of an accident, heavy
braking or sudden changes of direction. The
child could be seriously or even fatally injured.
For this reason, when fitting a child restraint
system, observe the manufacturer's installa-
tion instructions and the correct use of the
child restraint system.
For reasons of safety ,only use child restraint
systems with the ISOFIX child sea tsecuring
system on the rear seats.
We recommend that you use the ISOFIX child
restraint systems that have been recommen-
ded for Mercedes-Benz.
An incorrectly fitted child restraint system
could come loose and seriously or even fatally
injure the child or other vehicle occupants.
When fitting the child restraint system, always
make sure that it is engaged correctly in the
securing rings on both sides. G
WARNING
Please note that if child restraint systems, or
their retaining systems, are damaged or sub-
jected to a load in an accident, they may not
be able to provide their protective function.
This could result in serious or even fatal inju-
ries to the secured child in the event of an
accident, heavy braking or a sudden change
in direction.
For this reason, have child restraint systems
and their anchorages which have been dam-
aged or subjected to a load in an accident
checked immediately at a qualified specialist
workshop.
! When fitting the child restraint system,
make sure that the seat belt for the centre
seat does not get trapped. Otherwise, the
seat belt could be damaged. Illustration showing a vehicle equipped with
through-loading facility in the rear bench seat
X
Vehicles without a through-loading facility
in the rear bench seat (Saloon): pull the
protective caps from securing rings :.
X Install the ISOFIX child restraint system.
Comply with the manufacturer's instruc-
tions when installing the ISOFIX child
restraint system.
Top Tether Top Tether provides an additional connection
between the child restraint system secured
with ISOFIX and the rear seat. It helps reduce
the risk of injury even further.
The Top Tether anchorage points are located
in the rear compartment behind the head
restraints. Saloon Children in the vehicle
61Safety Z

Problems with child seat recognition
Problem Possible causes/consequences and
M Solutions
The
4 PASSENGER
AIRBAG OFF indicator
lamp on the centre con-
sole is lit. As
pecial Mercedes-Benz child seat with a transponder for auto-
matic child seat recognition has been fitted to the front-passenger
seat. The front-passenger airbag has therefore been disabled as
desired. G
Risk of injury
There is no child seat fitted to the front-passenger seat. Automatic
child seat recognition is malfunctioning.
It is also possible that the 6SRS warning lamp lights up and/
or the 4PASSENGER AIRBAG OFF indicator lamp does not light
up briefly when you switch the ignition on.
X Remove electronic equipment from the front-passenger seat,
e.g.
R
laptop
R mobile phone
R cards with transponders, such as ski passes or access cards
If the 4 PASSENGER AIRBAG OFF indicator lamp is still lit:
X Visit a qualified specialist workshop. Integrated child seat
Important safety notes
G
WARNING
To reduce the risk of serious or even fatal
injury to the child in the event of a sudden
change in direction, braking or an accident:
R you must follow the manufacturer's instal-
lation instructions for the child seat when
fitting the integrated child seat (ICS) pad-
ded play table and side head restraint and
when fastening the seat belt.
R do not modify the integrated child seat, the
ICS padded play table or the side head
restraint. Do not use protective covers.
R make sure that the ICS padded play table
and the side head restraints do not become trapped or damaged. This could happen
when you
- close the doors
- adjust the seat
- store the ICS padded play table and the
side head restraints
- transport heavy objects
R replace the integrated child seat, the pad-
ded play table and the side head restraints
if these were damaged or subjected to
heavy loads during an accident.
R note: children who weigh less than
12.5 kg require a different child restraint
system. Information about other child
restraint systems is available from any
Mercedes-Benz Service Centre.
R the vehicle's rear seat backrest must be
locked in position.
The child seats are integrated into the right
and left-hand rear seat cushions. In conjunc- Children in the vehicle
63Safety Z

tio
nw ith the component slisted in the follow-
ing table, they comply with the legal require-
ments of ECE R 44.04. Weight
catego-
ries Integra-
ted
child
seat ICS pad-
ded play
table Side
head
restrain
ts Group I:
12.5 to
18 kg Folded
out Manda-
tory Manda-
tory Group II:
15 to
25 kg Folded
out Not per-
missible Manda-
tory Group III:
22 to
36 kg Folded
out Not per-
missible Manda-
tory Mercedes-Ben
zrecommends using the inte-
grated child seat for children who weigh
between 12.5 and 36 kg.
For children weighing between approximately
12.5 kg and 18 kg: an ICS padded play table
and a side head restraint which have been
specially approved for the integrated child
seat must also be used. Example: Saloon
:
Side head restraints
; Seat belt guide
= Integrated child seat
? Release handle Folding out the child seat
X
Pull release handle ?forwards.
X Lift integrated child seat =and press it
back until it engages.
Fastening achild's seat belt G
WARNING
To reduce the risk of serious or even fatal
injury to the child in the event of a sudden
change in direction, braking or an accident:
R the shoulde rsection of the seat belt must
be routed across the centre of the child's
shoulder –never across the child's neck –
and must fit snugly against the child's
chest .The lap section of the seat belt must
be routed across the child's pelvis –not
across the abdomen –and pulled snug
against the child's body .Retighten the belt
strap if necessary.
R never secure more than one child at a time
in the child restraint system.
R the belt strap must not be trapped or twis-
ted, nor rub against any sharp edges.
R if you have not fitted the side head restraint,
the head restraint must always be adjusted
correctly when driving with a child in the
integrated child seat. If the head restraint
is correctly adjusted, the back of the head
is supported by the centre of the head
restraint at about eye level.
Observe the installation instructions for the
ICS padded play table and the additional
warnings and information about risk of injury.
X Pull the seat belt smoothly from the inertia
reel.
X Engage the seat belt tongue in the belt
buckle.
X If you are using integrated child seat =
without the ICS padded play table, make
sure that the seat belt: 64
Children in the vehicleSafety