service MERCEDES-BENZ C-CLASS SALOON 2012 Manual PDF

Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(/ page 396).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments.
The vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced. R
Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. You could otherwise failto rec‐
ognise dangers.
* NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC R
HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. 402
Breakdown assis tance
Internal use only

#
Insert lid 4into the brac ket at there ar of
th e fuse box. #
Fold down lid 4ofthe fuse box and tighten
scr ews3. #
Fold down co ver1. #
Turn retai ning clip 2on co ver1 aqu arter-
turn clo ckwise. #
Close the bonn et. Opening and closing
the fuse box in the
cockpit Re
quirements:
R Obser vethe no tes on electrical fuses
(/ page 407).
The fuse box is on the driver's side on the side of
th e cockpit under a co ver. #
Con tact a Mercedes-Benz Service Centre for
fur ther information. Opening and closing
the fuse box in the front
passenger foot we ll Obser
vethe no tes on electrical fuses
(/ page 407). #
Open co ver1 inthe direction of the ar row
and remo veit. Opening and closing
the fuse box in the boot Obser
vethe no tes on electrical fuses
(/ page 407). #
Fold co ver1 up in the direction of the
ar row.
The fuse assignment diagram is in a recess on
th e side of the fuse box. Breakdown assis
tance 409
Internal use only

#
Neverfit snow chains on the front
wheels. #
Only fit snow chains on there ar wheels
in pairs. *
NO
TEDama getocomponents of the
ve hicle body or chassis due tofitted
snow chains If
yo ufit snow chains tothe front wheels of
4MATIC vehicles, you may damage co mpo‐
nents of theve hicle body or chassis. #
Onlyfit snow chains tothere ar wheels
of 4MATIC vehicles. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow ch ains are on ly permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Cent re.
R For saf etyre asons, only use snow chainsthat
ha ve been specifically appr ovedfo ryo ur ve
hicle byMercedes-Benz, or snow chains
with the same quality standard.
R If sn ow ch ains are fitted, the maximum per‐
missible speed is 50 km/h.
R Vehicles with Active Park ing Assis t:do
not use Active Parking Assist when snow
ch ains are fitted.
R Vehicles with le vel control: if snowchains
are fitted, only drive at raised vehicle le vel
( / page 219).
% You can permanently limit the maximum
ve hicle speed for driving with winter tyres
(/ page 196).
% You can deactivate ESP ®
to pull away
( / page 190). This all owsth e wheels to
spin, achieving an increased driving forc e. Ty
re pressure Note
s on tyre pressure Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres. R
Cause increased tyre damage.
R Adversely af fect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. &
WARNING Risk of accident due torepea‐
te d pressure drop in the tyres
The wheels, valves or tyres could be dam‐
aged.
To o low a tyre pressure can lead tothe tyres
bur sting. #
Examine the tyres forfo re ign objects. #
Check whe ther the tyre has a puncture
or theva lve has a leak. #
Ifyo u are unable torectify the damage,
conta ct aqualified specialist workshop. Information on
there commended tyre pressure
fo rth eve hicle's factor y-fitted tyres can be found
on the tyre pressure table on the inside of the
fuel filler flap (/ page412).
Use a suita ble pressure gauge tocheck the tyre
pressure. The outer appearance of a tyre does Wheels and tyres
411
Internal use only

pressure
tothere commended cold tyre pressure
suitable forth e operating situation.
In most cases, the tyre pressure monitoring sys‐
te m will auto maticallyupdate the new refere nce
va lues af teryo u ha vechanged the tyre pressure.
Yo u can, ho wever,also update there fere nce val‐
ues byrestarting the tyre pressure monitoring
sy stem manually (/ page413).
Sy stem limits
The sy stem may be impaired or may not function
particular lyin thefo llowing situations:
R the tyre pressure has been set incor rectly
R sudden pressure loss caused byafo re ign
object penetrating the tyre, forex ample
R there is a malfunction caused byano ther
ra dio signal source
Checking the ty repressure with the tyre
pressure moni toring sy stem
Re quirements:
R The ignition is switched on. On-board computer:
4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Cur rent tyre pressure and tyre temp erature
of the individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving
R Tyre pressure monitor active: thete ach-in
process of the sy stem is not yet compl ete.
The tyre pressures are already being moni‐
to re d. #
Compare the tyre pressure with there com‐
mended tyre pressure forth e cur rent operat‐ ing condition (/
page 412). Observ ethe
no tes on tyre temp erature (/ page411).
% The values displa yed in the on-board com‐
puter may deviate from those of the tyre
pressure gauge as they referto sea le vel.At
high ele vations, the tyre pressure values
indicated bya pressure gauge are higher
th an those shown bythe on-board computer.
In this case, do not reduce the tyre pressure.
Re starting the ty repressure moni toring sys‐
tem
Re quirements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating status on all
of the wheels (/ page411).
Re start the tyre pressure monitoring sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. Wheels and tyres
413
Internal use only

On-board computer:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Use current tyre pressures as new refer-
ence values? message is shown in the multi‐
function displa y.#
Torestart, press Touch Control on the left-
hand side of thesteering wheel.
The Tyre press. monitor restarted message is
shown in the multifunction displa y.
Cur rent wa rning messages are dele ted and
th eye llow h warning lamp goes out.
Af teryo u ha vebeen driving for a few
minutes, the sy stem checks whe ther the cur‐
re nt tyre pressures are wi thin the specified
ra nge. The cur rent tyre pressures are then
accep ted as refere nce values and monitored.
Be sure toalso pay attention tothefo llowing
re lated topic:
R Notes on tyre pressure (/ page411) Wheel
change Note
s on selecting, fitting and replacing
tyres *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of accident due toincor‐
re ct dimensions of wheels and tyres
If wheels and tyres of the wrong size are
used, the wheel brakes or wheel suspension
components may become damaged. #
Alw aysre place wheels and tyres with
th ose that fulfil the specifications of the
original part.
When replacing wheels, make sure tofit the
cor rect:
R Designation
R Type When
replacing tyres, make sure tofit the
cor rect:
R Designation
R Manufactu rer
R Type &
WARNING Risk of injury thro ugh exceed‐
ing the specified tyre load-bearing capa‐
city or the permissible speed rating
Exceeding the load-bearing capacity of the
tyres can lead totyre dama geand could
cause the tyres toexplode. #
Therefore, only use tyre types and sizes
appr ovedfo ryo ur vehicle model. #
Obser vethe tyre load-bearing capacity
ra ting and speed rating requ iredfor
yo ur vehicle. 414
Wheels and tyres
Internal use only

Note
s ontech nical data
* NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The
tech nical da tawa s de term ined in accord‐
ance with EU Directives. The data stated only
applies tovehicles with standard equipment. Yo u
can obtain fur ther information from a Mercedes-
Benz Service Centre.
Only for ce rtain countries: you can find vehi‐
cle-specific vehicle data in the COC documents
(CERTIFIC ATE OF CONFORMITY). These pape rs
are included with theve hicle. On-board electronics
Note
s on tampering with the engine elec‐
tronics *
NO
TEPremature wearthro ugh improper
main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in valida‐
te d. #
Alw ays ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios Note
s onfitting two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retrofit‐
te d incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with th
eve hicle electronics and jeopardise the
operating saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u use two- wayra dios in theve hicle
improperly, their electromagnetic radiation
can disrupt theve hicle's electronics. This is
true in thefo llowing situations, in particular:
R The two-w ayradio is not connec tedto an
ex terior aerial.
R The exterior aerial is fitted inco rrectly or
is not a lo w-reflection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior aerial
fi tted at a qualified specialist workshop. 426
Tech nical da ta
Internal use only

The
recommended octane number foryo ur vehi‐
cle can also be found on the information label in
th e fuel filler flap (/ page172).
As a temp orary measure, if there commended
fuel is not available, you may also use regular
unleaded petrol with at leas t:
R C18 0:93 RON
R Allother models: 91RON
This may reduce engine output and increase fuel
consum ption.
Ne verre fuel using petrol with an even lo wer
RO N.
Fu rther information on fuel can be obtained at a
fi lling station or a qualified specialist workshop.
Information on additives in petrol
Obser vethe no tes on operating fluids
(/ page 430).
* NO
TEDama gefrom use of unsuitable
additives Even small amounts of
the wrong additive
may lead tomalfunctions occur ring. #
Only add cleaning additives recommen‐
ded byMercedes-Benz tothe fuel. Mercedes-Benz
recommends that you use
brand-name fuels with additives.
In some count ries, the fuel available may not
ha ve suf ficient additives. Residue could build up
in the fuel injection sy stem as a result. In this
case, in consultation with a Mercedes-Benz
service centre, mix the fuel with the cleaning
additive recommended byMercedes-Benz.
Obser vethe no tes and mixing ratios indica ted
on theta nk.
In fo rm ation on fuel grades forve hicles with
a diesel engine
Gene ral no tes
Obser vethe no tes on operating fluids
(/ page 430). &
WARNING Risk offire from fuel mixture
If yo u mix diesel fuel with petrol, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel. #
Neverre fuel using petrol in diesel
engines. #
Never mix petrol with diesel fuel. *
NO
TEDama gecaused bythe wrong fuel Even small amounts of
the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using sulphur- free diesel
fuel that con form sto European stand‐
ard EN 590, or an equivalent specifica‐
tion.
In countries without sulphur-fre e diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. #
Vehicles without diesel particulate
fi lter: refuel using only diesel fuel with
a sulphur content less than 500 ppm.
Ne verre fuel with one of thefo llowing fuels:
R petrol Te
ch nical da ta433
Internal use only

re
leased. Only fill th eAd Blue ®
tank in well-venti‐
lated areas.
Ad Blue ®
filling capacity and consum ption Model
Total capacity
All models 25 litres Ad
Blue ®
consu mption
The average AdBlue ®
consu mption is between
1% and 5% of fuel consumption. Li kefuel con‐
sum ption, AdBlue ®
consu mption is highly
dependent upon driving style and operating con‐
ditions. Forth is reason, your vehicle's actual
consum ption figures under da y-to -day ope rating
conditions may di ffer from the consum ption fig‐
ures calculated. The frequency at which you will
ha ve to to p up AdBlue ®
will also vary. Ha vethe
Ad Blue ®
supply checked at a qualified specialist
wo rkshop before making journe ysoutside of
Europe. Before a longer stay outside of Europe,
consult a qualified specialist workshop. Ad
Blue ®
ra nge and fill le vel
The AdBlue ®
fill le vel and range can be displ ayed
via the on-board computer. The AdBlue ®
ra nge
shown depends strongly on the driving style and
operating conditions. The actual range can
th erefore deviate from thera nge cur rently dis‐
pl ay ed in the on-board computer. The informa‐
tion supplied in the Owner's Manual rega rding
th ere ser vequantity at thefirs t display warning
and on the minimum top-up quantity when the
fuel tank is em pty is also tobe under stood as
guide values. Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 430). *
NO
TEEngine damage causedbyan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. 436
Tech nical da ta
Internal use only

Display messages
Int
roduction In
fo rm ation about display messages
Displ aymessa ges appear on the multifunction
displa y.
Displ aymessa ges with graphical symbols are
simplified in the Owner's Manual and may dif fer
from the symbols on the multifunction displa y.
The multifunction display sho wshigh-priority dis‐
play messages in red. Cer tain display messages
are accompanied byawa rning tone.
Please act in acco rdance with the display mes‐
sages and follow the additional no tes in the
Owner's Manual.
Fo r some display message s, a symbol will also
be shown:
R Õ Further information
R ¨ Hide display message
Wi th th e left-hand Touch Control, you can select
th ere spective symbol byswiping tothe left or
ri ght. Press theÕ symbol toshow fur ther infor‐ mation on
the media displa y.Press the¨
symbol tohide the display message.
Yo u can hide lo w-priority display messages by
pressing theP back button or the left-hand
To uch Control. The displ aymessa ges will then
be stored in the message memor y.
Re ctify the cause of a display message as
qu ickly as possible.
High-priority display messages cannot be hid‐
den. The multifunction display sho wsthese dis‐
play messages continuously until the cause of
th e display message has been rectified.
Calling up sa ved displ aymessages
On-boa rdcompu ter:
4 Service 5
1 message
If th ere are no display messages, No messages
will appear on the multifunction displa y. #
Scroll thro ugh the display messages byswip‐
ing upwards or down wards on the left-hand
To uch Control. #
Toexitth e message memor y:press the
back button P. Display messages and
warning/indicator lamps 445
Internal use only

Display messages
Possible causes/consequences and M
MSolutions
ÿ Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the engine. &
WARNING Risk of burn s when opening the bonn et
If yo u open the bonn etwhen the engine has overheated or when there is a fire inthe engine compartment, the
fo llowing situations may occur:
R You could come into contact with hot gases.
R You could come into contact with other hot, escaping operating fluids. #
Before opening the bonn et, allow the engine tocool down. #
Intheeve nt of a fire inthe engine compartment, keep the bonn etclosed and call thefire service. #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120°C.
ÿ *T
hefan mo tor is defective. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C. Displ
aymessa ges and warning/indicator lamps 461
Internal use only