stop start MERCEDES-BENZ C-CLASS SALOON 2014 User Guide

Centre console, lower section
i
Vehicles with DIRECT SELECT lever Function Page
:
Stowage compartment 368
Ashtray 379
Cigarette lighter 380
Power socket 381
Cup holders 376
;
Adjusts/mutes the volume
(see the separate operating
instructions) =
Switches audio/COMAND
Online on/off (see the sep-
arate operating instruc-
tions)
?
è
ECO start/stop func-
tion 186
A
Touchpad (see the separate
operating instructions) Function Page
B
Stowage compartment 368
C
u
Rear window roller
sunblind 379
D
É
Sets the vehicle level 234
E
AGILITY SELECT switch 197
F
Back button (see the sepa-
rate operating instructions)
G
Audio 20/COMAND con-
troller (see the separate
operating instructions)
H
g
Switches to the
favourites button (see the
separate operating instruc-
tions) 38
Centre consoleAt a glance

Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. After an accident, immediately
switch the ignition off and remove the key
from the ignition lock.
If components of the restraint system are
activated during an accident, the hybrid sys-
tem is automatically deactivated.
The hybrid system is not activated when the
vehicle is started if:
R a short circuit is detected in the hybrid sys-
tem.
R a hybrid system electrical connection is
disconnected.
This ensures that you do not come into con-
tact with high voltage.
Manual deactivation of the hybrid sys-
tem The hybrid system can be deactivated man-
ually using the high voltage switch-off device.
! To prevent damage to the hybrid system
please observe the following instructions:
R only deactivate the hybrid system man-
ually in the following situations.
R work on the hybrid system may only be
carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
R if the 6 restraint system warning lamp
in the instrument cluster lights up after an
accident.
R if the vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated.
R if the vehicle is badly damaged and has to
be towed or transported.
X If possible, move the vehicle out of the
danger zone: shift the automatic transmis-
sion into position N.
X Release the electric parking brake.
X Roll the vehicle to a safe place and park it
safely. Get assistance from others if necessary.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. There is therefore a risk of being
locked out if the vehicle is being pushed or
tested on a dynamometer.
X Switch the ignition off.
X Shift the automatic transmission to park
position P.
Apply the electric parking brake
(Y page 209).
Secure the vehicle to prevent it from rolling
away (Y page 439).
X To use the high-voltage switch-off
device: open the bonnet. X
Press release clip :in the direction of the
arrow and pull it out.
X Pull high voltage switch-off device ;apart
until it engages in the stop position.
High-voltage battery G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceeda critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. Hybrid vehicles
43Safety Z

G
WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
! Exhaustive discharge caused by the vehi-
cle standing idle for lengthy periods can
damage the high-voltage battery.
If the vehicle is idle for lengthy periods, run
it for a few minutes once every six weeks to
charge up the high-voltage battery.
During the charging process, switch off all
electrical consumers, e.g. the automatic
climate control or the seat heating.
Information on charging the high-voltage bat-
tery (Y page 416).
Engine compartment Before opening the bonnet:
X Apply the electric parking brake.
X Shift the automatic transmission to park
position P.
X Switch the ignition off.
X Remove the key from the ignition lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
X Remove the Start/Stop button from the
ignition lock.
X Observe the warning notes on the risk of
electric shock (Y page 42).
X Observe the warning notes about the bon-
net (Y page 391). RBS driving safety system (Recupera-
tive Brake System)
RBS supports you when braking with an elec-
tronically-controlled brake boost mode and enables the recovery of kinetic energy (recu-
peration).
For further information on the RBS system
(Y page 269). Panic alarm
X
To activate: press!button :for
approximately one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press!button :
again.
or
X Insert the key into the ignition lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
X Press the Start/Stop button.
The key must be in the vehicle.
The panic alarm function is only available in
certain countries. Occupant safety
Introduction to the restraint system
The restraint system reduces the risk of vehi- cle occupants coming into contact with parts
of the vehicle's interior in the event of an
accident. The restraint system can also
reduce the forces to which vehicle occupants
are subjected during an accident. 44
Occupant safetySafety

In the event of a side impact, the windowbag
is deployed on the side on which the impact
occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a windowbag may be deployed in
other accident situations (Y page 60).Automatic front-passenger front air-
bag deactivation
Introduction In order to recognise a child restraint system
on the front-passenger seat, the automatic
front-passenger front airbag deactivation sys- tem categorises the person in the front-
passenger seat. Depending on that result, the
front-passenger front airbag is either enabled or disabled. If a rearward-facing child
restraint system is fitted to the front-
passenger seat, the PASSENGER AIR BAG
OFF indicator lamp must light up after the
system self-test and remain lit. The front-
passenger front airbag is disabled.
The system does not disable:
R the sidebag
R the windowbag
R the seat belt tensioner
Make sure that your vehicle is equipped with
the automatic front-passenger front airbag
deactivation system (Y page 66). If this is
not the case, always fit the child restraint sys- tem on a suitable rear seat (Y page 68).
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
be sure to observe the correct positioning of
the child restraint system. Never place
objects under or behind the child restraint
system, e.g. cushions. Fully retract the seat
cushion length. The entire base of the child
restraint system must always rest on the seat cushion of the front-passenger seat. The
backrest of the forwards-facing child restraint
system must, as far as possible, be resting on the backrest of the front-passenger seat. The child restraint system must not touch the roof
or be put under strain by the head restraint.
Adjust the angle of the seat backrest and the
head restraint position accordingly. Only then is the correct function of the automatic front- passenger front airbag deactivation system
guaranteed. Always observe the information
on suitable positioning of the child restraint
system (Y page 68) in addition to the child
restraint system manufacturer's installation
instructions.
Operation of automatic front-passenger front airbag deactivation :
PASSENGER AIR BAG ON indicator lamp
; PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front airbag is disabled or
enabled.
X Press the Start/Stop button once or twice,
or turn the key to position 1or 2in the
ignition lock.
The system carries out a self-diagnosis.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
must light up simultaneously for approx-
imately six seconds.
The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON :lights up: the
front-passenger front airbag is enabled. If,
in the case of an accident, all deployment 54
Occupant safetySafety

Adaptive brake lamps
The adaptive brake lights warn following traf- fic in an emergency braking situation:
R by flashing brake lamps
R by activating the hazard warning lamps
If you brake sharply from a speed of more
than 50 km/h or if braking is assisted by BAS
or BAS PLUS, the brake lamps flash rapidly. In this way, traffic travelling behind you is
warned in an even more noticeable manner.
If you brake sharply from a speed of more
than 70 km/h to a standstill, the hazard warn-
ing lamps are activated automatically. If the
brakes are applied again, the brake lamps
light up continuously. The hazard warning
lamps switch off automatically if you travel
faster than 10 km/h. You can also switch off the hazard warning lamps using the hazard
warning button (Y page 137).ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes" sec-
tion (Y page 74).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tyres
and the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilise the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilise the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 74).
ETS traction control is part of ESP ®
. On vehi-
cles with 4MATIC, 4ETS is a component of
ESP ®
. Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active if you deacti-
vate ESP ®
.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 74). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving
safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! If you test the parking brake using a brake
dynamometer, switch the ignition off.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
When towing your vehicle with the rear axle
raised, observe the notes on ESP ®
(Y page 422).
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up and:
R the vehicle is moving
R the ECO start/stop function is activated
If the ÷ warning lamp lights up continu-
ously, ESP ®
is not available due to a malfunc-
tion.
Observe the information on warning lamps
(Y page 357) and display messages which
may be shown in the instrument cluster
(Y page 315).
Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly. 80
Driving safety systemsSafety

Characteristics of ESP
®General notes
If the
÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the accel-
erator pedal as far as is necessary.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving. When pulling away again, the engine
starts automatically. ESP ®
remains in its pre-
viously selected status. Example:if ESP®
was deactivated before the engine was
switched off, ESP ®
remains deactivated when
the engine is switched on again.
Deactivating/activating ESP ®Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 74).
You can select between the following states
of ESP ®
:
R ESP ®
is activated
R ESP ®
is deactivated G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following. It may be best to deactivate ESP
®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehicle if the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP ®
You can deactivate or activate ESP ®
via the
on-board computer.
X To deactivate: (Ypage 307).
The å ESP®
OFF warning lamp in the
instrument cluster lights up.
X To activate: (Ypage 307).
The å ESP®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilise the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability
R the driven wheels can spin
The spinning of the wheels results in a cut-
ting action for better traction on loose sur-faces.
R traction control is still activated
R PRE-SAFE ®
is no longer available; nor is it
activated if you brake firmly with assis-
tance from ESP ®
R PRE-SAFE ®
Brake is no longer available; it
is also not activated if you brake firmly with
assistance from ESP ®
R ESP ®
still provides support when you brake
firmly. Driving safety systems
81Safety Z

X
To turn the alarm off with the key: press
the % or& button on the key.
The alarm is switched off.
or
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 181).
X Insert the key into the ignition lock.
The alarm is switched off.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The key
must be outside the vehicle.
The alarm is switched off.
or X Press the Start/Stop button on the dash-
board. The key must be inside the vehicle.
The alarm is switched off.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than
30 seconds, the Mercedes‑Benz emer-
gency call system automatically sends a
message to the Customer Assistance
Centre. This is done by means of a text
message or a data connection. The emer-
gency call system sends a message or
establishes a data connection provided
that:
R you have subscribed to the
Mercedes‑Benz emergency call system
R the Mercedes‑ Benz emergency call sys-
tem has been activated properly
R the necessary mobile phone network is
available Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur if the vehicle is jacked up on one side, for
example.
Priming X
Make sure that:
R the doors are closed
R the boot lid is closed
Only then is the tow-away protection
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is primed after
approximately 60 second s.
Switching off X
Unlo ck the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
Tow-away protection is switched off auto-
matically.
Deactivating You can deactivate the tow-away protection
using COMAND Online or Audio 20. You can
find information about deactivating the tow-
away protection in the separate COMAND
Online or Audio 20 operating instructions. Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This
can occur if someone reaches into the vehicle
interior, for example.
Priming X
Make sure that: 86
Protection against theftSafety

R
the side windows are closed
R the sliding sunroof or the panorama slid-
ing sunroof is closed
R there are no objects, e.g. mascots, hang-
ing on the rear-view mirror or on the grab handles on the roof trim
This will prevent false alarms.
X Make sure that:
R the doors are closed
R the sliding sunroof or the panorama slid-
ing sunroof is closed
R the boot lid is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 30 seconds.
Switching off X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
or X Press the Start/Stop button.
The key must be in the vehicle.
The interior motion sensor is automatically
deactivated.
Deactivating You can deactivate the interior motion sensor
using COMAND Online or Audio 20. You can
find information about deactivating the inte-
rior motion sensor in the separate COMAND
Online or Audio 20 operating instructions. Protection against theft
87Safety Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . The doors can
then be opened from the inside after the vehi- cle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 85).
All countries: G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Vehicles with KEYLESS-GO start function: do not keep the key on the parcel shelf or in
the boot. Otherwise, the key may not be
detected, e.g. when starting the engine using
the Start/Stop button. 90
KeyOpening and closing

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 416).
or
X Jump-start the vehicle (Y page 418).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 86).96
DoorsOpening and closing