MERCEDES-BENZ C-Class SEDAN 2013 W204 Repair Manual

restraint system at all times while the vehicle
is in motion.
The use of seat belts and infant and child
restraint systems is required by law in all 50
states, the District of Columbia, the U.S.
territories and all Canadian provinces.
Infants and small children must be seated in
an appropriate infant or child restraint system
recommended for the size and weight of the
child .The infant or child restraint system
must be properly secured in accordance with
the manufacturer's instructions. All infant or
child restraint systems must comply with the
U.S. Federal Motor Vehicle Safety Standards
213 and 225 and Canadian Motor Vehicle
Safety Standards 213 and 210.2.
Confirmation that the child restraint system
corresponds to the standards can be found
on an instruction label on the child restraint
system. This confirmation can also be found
in the installation instructions that are
included with the child restraint system.
Always read and follow the manufacturer's
instructions when using an infant or child
restraint system or booster seat.
Observe all warning signs in the vehicle
interior and on the infant or child restraint. G
WARNING
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle's seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer's instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front
passenger seat:
R
Your vehicle is equipped with air bag
technology designed to deactivate the front
passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front passenger seat.
R For children larger than the typical
12-month-old child, the front passenger
front air bag may or may not be activated.
Always make sure the 0019001Bindicator
lamp is illuminated, indicating that the front
passenger front air bag is deactivated.
R Ac hild in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to
completely eliminate this risk is to never
place a child in a rear-facing child restraint
in the front seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint in a backseat.
R If you must install a rear-facing child
restraint on the front passenger seat
because circumstances require you to do
so, make sure the 0019001Bindicator
lamp is illuminated, indicating that the front
passenger front air bag is deactivated.
Should the 0019001Bindicator lamp not
illuminate or go out while the restraint is
installed, please chec kinstallation.
Periodically check the 0019001Bindicator
lamp while driving to make sure the 0019
001B indicator lamp is illuminated. If the Children in the vehicle
59Safety
Z

0019001Bindicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
Ac
hild in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
R If you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle's seat belt according to the
child seat manufacturer's instructions. G
WARNING
Infants and small children should never share
a seat belt with another occupant. In the event
of an accident, they could be crushed
between the occupant and seat belt.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position the shoulder belt across the chest
and shoulder, not the face or neck.Ab ooster
seat may be necessary to achieve proper seat
belt positioning for children over 41 lbs
(18 kg) until they reach a height where alap/
shoulder belt fits properly without a booster
seat.
When the child restraint is no tinuse, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident.
If an infant or child is traveling in the vehicle:
X Secure the infant or child with an
appropriate infant or child restraint recommended for the child's age and
weight.
X Make sure that the infant or child is
properly secured at all times while the
vehicle is in motion. G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts. G
WARNING
Do not carry heavy or hard objects in the
passenger compartmentort runk unless they
are firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident 60
Children in the vehicleSafety

Special seat belt retractor
All seat belts except the driver's seat belt are
equipped with a special seat belt retractor.
When activated, the special seat belt
retractor ensures that the seat belt will not
slacken once the child restraint system has
been secured.
Installing a child restraint system:
X Always comply with the manufacturer's
installation instructions.
X Pull the seat belt smoothly from the seat
belt retractor.
X Engage the seat belt tongue in the belt
buckle.
Activating the special seat belt retractor:
X Pull the seat belt out fully and let the seat
belt retractor retract it again.
While the seat belt is retracting, you should
hear a ratcheting sound. The special seat
belt retractor is activated.
X Push down on the child restraint system to
take up any slack.
Removing a child restraint system/
deactivating the special seat belt retractor:
X Always comply with the manufacturer's
installation instructions.
X Press the seat belt release button and
guide the belt tongue to the belt outlet.
The special seat belt retractor is
deactivated. G
WARNING
Never release the seat belt buckle while the
vehicle is in motion, since the special seat belt
retractor will be deactivated.
LATCH-type (ISOFIX) child seat anchors
in the rear G
WARNING
Children that are too large for a child restraint
must travel in seats using normal seat belts.
Position shoulder belt across the chest and
shoulder, not face or neck. Ab
ooster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb (18 kg) until they reach a height where
a lap/shoulder belt fits properly without a
booster.
Install the child restraint system in
accordance with the manufacturer's
instructions.
Attach the child restraint system to both
securing rings.
An incorrectly installed child restraint system
could come loose during an accident and
seriously or even fatally injure the child.
Child restraint systems or child seat securing
rings that are malfunctioning or damaged as
the result of a collision must be replaced.
LATCH-type (ISOFIX) is a standardized
securing system for specially designed child
restraint systems on the rear seats. Securing
rings for two LATCH-type (ISOFIX) child
restraint systems are installed on the left and
right of the rear seats.
Secure non-LATCH-type (ISOFIX) child
restraint systems using the vehicle's seat belt
system. When installing child restraint
systems, you must observe the
manufacturer's installation instructions.
! When installing the child restraint system,
make sure that the seat belt for the middle
seat does not get trapped. The seat belt
could otherwise be damaged. Vehicles without rear-seat through-loading facility
Installation instructions
0002indicate the
installation location of securing rings 0022. Children in the vehicle
61Safety Z

X
Pull protective caps 0003from securing rings
0022 in the direction of the arrow. Vehicles with rear-seat through-loading facility
X
Install the LATCH-type (ISOFIX) child
restraint system. Comply with the
manufacturer's instructions when
installing the LATCH-type (ISOFIX) child
restraint system.
Top Tether G
WARNING
Always lock the rear seat backrests in their
upright position when the rear seats are
occupied by passengers. Lock the rear seat
backrests in their upright position before
installing the Top Tether straps or when the
cargo compartment is not in use. Make sure
that rear seat backrest sare secured properly
by pushing and pulling on the seat backrests.
If the seat backrest is not locked properly, the
seat backrest could fold forward. The child
restraint system is no longer supported
properly or held in position and can no longer
fulfill its function. This could cause serious or
even fatal injuries.
Top Tether provides an additional connection
between a child restraint system, secured
with a LATCH-type (ISOFIX) child seat mount,
and the rear seat. This helps reduce the risk
of injury even further.
The Top Tether anchorages are located in the
rear compartment behind the head restraints. X
Move head restraint 0002upwards.
X Fold up cover 0003of Top Tether anchorage
0022.
X Route Top Tether belt 001Funder head
restraint 0002between the two head restraint
bars.
X Hook Top Tether hook 0021into Top Tether
anchorage 0022.
X Make sure that Top Tether belt 001Fis not
twisted.
X Fold downc over0003of Top Tether
anchorage 0022.
X Move head restraint 0002back down again
slightly if necessary (Y page 98). Make
sure that you do not interfere with the
correc trouting of Top Tether belt 001F.
X Install the LATCH-type (ISOFIX) child
restraint system with Top Tether. Comply
with the manufacturer's installation
instructions when doing so. Make sure that
Top Tether belt 001Fis tight. 62
Children in the vehicleSafety

Child-proof locks
Important safety notes G
WARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and loc kthe vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
Child-proof locks for the rear doors G
WARNING
Children could open a rear door from inside
the vehicle. This could result in serious
injuries or an accident. Therefore, when
children ride in the rear always secure the rear
doors with the child-proof locks.
You secure each door individually with the
child-proof locks on the rear doors. Adoor
secured with a child-proof lock cannot be
opened from inside the vehicle. When the vehicle is unlocked, the door can be opened
from the outside.
X
To activate: press the child-proof lock
lever up in the direction of arrow 0002.
X Make sure that the child-proof locks are
working properly.
X To deactivate: press the child-proof lock
lever down in the direction of arrow 0003.
Override feature for the rear side
windows G
WARNING
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise, the
children could be injured, e.g. by trapping
themselves in the rear side window. X
To activate/deactivate: press button0003.
If indicator lamp 0002is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp 0002is off, Children in the vehicle
63Safety Z

operation is possible using the switches in
the rear compartment.
Driving safety systems
Overview of driving safety systems
In this section, you will find information about
the following driving safety systems:
R ABS (Anti-lock BrakingSystem)
R BAS (Brake AssistSystem)
R BAS PLUS ( BrakeAssist System Plus)
R ESP ®
(Electronic StabilityProgram)
R EBD ( Electronic Brake force Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake Important safety notes
If you fail to adapt your driving style or
become distracted, the driving safety
systems can neither reduce the risk of
accident nor override the laws of physics.
Driving safety systems are merely aids
designed to assist driving. You are
responsible for the distance to the vehicle in
front, for vehicle speed and for braking in
good time. Always adapt your driving style to
suit the prevailing road and weather
conditions and maintain asafe distance from
the vehicle in front. Drive carefully.
i The driving safety systems described only
work as effectively as possible when there
is adequate contact between the tires and
the road surface. Please pay special
attention to the note son tires,
recommended minimu mtire tread depths,
etc. (Y page 310).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible. ABS (Anti-lock Braking System)
Important safety notes i
Observe the "Importan tsafety notes"
sectio n(Ypage 64). G
WARNING
If ABSi s faulty, the wheels could lock when
braking. The steerability and braking
characteristics may be severely impaired.
Additionally, further driving safety systems
are deactivated. There is an increased danger
of skidding and accidents.
Drive on carefully. Have ABS checked
immediately at a qualified specialist
workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (Y page 244) and
display messages which may be shown in the
instrument cluster (Y page 217).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about 5 mph
(8 km/h) upwards, regardless of road-surface
conditions. ABS works on slippery surfaces,
even if you only brake gently.
The yellow 0018ABS warning lamp in the
instrument cluster lights up when the ignition
is switched on. It goes out when the engine is
running.
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
The pulsating brake pedal can be an
indication of hazardous road conditions, and 64
Driving safety systemsSafety

functions as a reminder to take extra care
while driving. BAS (Brake Assist System)
i Observe the "Important safety notes"
section (Y page 64). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
X Keep the brake pedal depresse dfirmly until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BA Sis deactivated. BAS PLUS (Brake AssistS
ystem
PLUS)
i Observe the "Important safety notes"
section (Y page 64).
BAS PLUS is only available in vehicles
equipped with DISTRONIC PLUS.
For BAS PLUS to assist you when driving, the
radar sensor system must be:
R activated (Y page 211)
R operational
With the help of the radar sensor system, BAS
PLUS can detect obstacles that are in the
path of yourv ehicle for an extended period of
time.
If the radar sensor system is malfunctioning,
BASP LUS will not be available. The brake
system is still available with complete brake
boosting effect and BAS. BAS PLUS provides braking assistance in
hazardous situations at speeds greater than
4 mph (7 km/h).
At speeds of up to approximately 40 mph
(70 km/h), BAS PLUS can also detect
stationary objects. Examples of stationary
objects are stopped or parked vehicles.
To prevent a front-end collision, BAS PLUS
calculates the brake force necessary if:
R
you approach an obstacle, and
R BAS PLUS has detected arisk of collision
At as pee dless than 20 mp h(30 km/h) : if
you depress the brake pedal, BASP LUS is
activated. Braking is performed as late as
possible.
At a speed greater than 20 mph
(30 km/h):ify ou depress the brake pedal
sharply, BAS PLUS automatically raises the
brake pressure to a value adapted to the
traffic situation.
If BAS PLUS demands particularly high
braking force, preventative passenger
protection measures (PRE-SAFE ®
) are
activated simultaneously.
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
BAS PLUS is deactivated and the brakes
function as usual, if:
R you release the brake pedal.
R there is no longer any danger of a rear-end
collision.
R no obstacle is detected in front of your
vehicle. G
WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations. BAS
PLUS cannot intervene in these cases. There
is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake. Driving safety systems
65Safety Z

In particular, the detection of obstacles can
be impaired if there is:
R
dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radars ources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle G
WARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As aresult, BAS PLUS may not intervene in all
critical situations. There is a risk of an
accident.
Always pay careful attention to the traffic
situation and be ready to brake.
Following damage to the fron tend of the
vehicle, have the configuratio nand operation
of the rada rsensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the fron tofthe vehicle. ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes"
section (Y page 64).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tires and
the road surface.
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP
®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilize the vehicle during braking.
ETS/4ETS (Electronic Traction System) i
Observe the "Important safety notes"
section (Y page 64).
ETS/4ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. In addition, more drive torque is
transferred to the wheel or wheels with
traction.
Traction control remains active, even if you
deactivate ESP ®
.
Important safety notes i
Observe the "Important safety notes"
section (Y page 64). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further
driving safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! When testing the electric parking brake
on a braking dynamometer, switch off the
ignition. Application of the brakes by
ESP ®
may otherwise destroy the brake
system.
Vehicles without 4MATIC: observe the notes
on ESP ®
(Y page 305) when towing the
vehicle with a raised rear axle.
! Vehicles with 4MATIC: function or
performance tests may only be carried out
on a 2-axle dynamometer. Before you
operate the vehicle on such a
dynamometer, please consult a qualified 66
Driving safety systemsSafety

workshop
.You could otherwise damage
the drive train or the brake system.
ESP ®
is deactivated if the 0015warning lamp
in the instrument cluster lights up
continuously when the engine is running.
If the 000D warning lamp and the 0015
warning lamp are lit continuously, ESP ®
is not
available due to a malfunction.
Observe the information on warning lamps
(Y page 246) and display messages which
may be shown in the instrument cluster
(Y page 217).
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
Characteristics of ESP General information
ESP
®
is activated automatically when the
engine is started.
If ESP ®
intervenes, the 000DESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any
circumstances.
X Only depress the accelerator pedal as far
as necessary when pulling away.
X Adapt your driving style to suit the
prevailing road and weather conditions.
Vehicles with the ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts
automatically when the driver wants to pull
away again. ESP ®
remains in its previously
selected status. Example:if ESP®
was
deactivated before the engine was switched
off, ESP ®
remains deactivated when the
engine is switched on again. Deactivating/activating ESP
®
(except
AMG vehicles) Important safety notes
i
Observe the "Important safety notes"
section (Y page 64).
You can select between the following
statuses of ESP:
R ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
i Activate ESP ®
as soon as the situations
described above no longer apply.E SP®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
Deactivating/activating ESP ®
You can activate and deactivate ESP ®
using
the on-board computer.
X To deactivate: (Ypage 207).
The 0015 ESP®
OFF warning lamp in the
instrument cluster lights up.
X To activate: (Ypage 207).
The 0015 ESP®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
star tto spin, the 000DESP®
warning lamp in
the instrument cluster flashes. In such
situations, ESP ®
will not stabilize the vehicle. Driving safety systems
67Safety Z

If you deactivate ESP
®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin. The
spinning of the wheels results in a cutting
action, which provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
Deactivating/activating ESP ®
(AMG
vehicles) Important safety notes
You can select betwee
nthe following
statuses of ESP:
R ESP ®
is activated.
R SPORT handling mode is activated.
R ESP ®
is deactivated. G
WARNING
When SPORT handling mode is activated,
there is a greater risk of skidding and
accidents.
Only activate SPORT handling mode in the
situations described in the following. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer
stabilizes the vehicle. There is an increased
risk of skidding and an accident.
Only deactivate ESP ®
in the situations
described in the following.
In the following situations, it may be better to
activate SPORT handling mode or deactivate
ESP ®
:
R when using snow chains
R in deep snow
R on sand or gravel
R on designated roads when the vehicle's
own oversteering and understeering
characteristics are desired Driving in SPORT handling mode or without
ESP
®
requires an extremely qualified and
experienced driver.
i Activate ESP ®
as soon as the situations
described above no longer apply.E SP®
will
otherwise not be able to stabilize the
vehicle if the vehicle starts to skid or a
wheel starts to spin.
Deactivating/activating ESP ® X
To activate SPORT handling mode:
briefly press button 0002.
The 0003 SPORT handling mode warning
lamp in the instrument cluster lights up.
The SPORT handling mode message
appears in the multifunction display.
X To deactivate SPORT handling mode:
briefly press button 0002.
The 0003 SPORT handling mode warning
lamp in the instrument cluster goes out.
X To deactivate ESP ®
:press button 0002until
the 0015 ESP®
OFF warning lamp lights up
in the instrument cluster.
The 000DOFF message appears in the
multifunction display.
X To activate ESP ®
:briefly press button 0002.
The 0015 ESP®
OFF warning lamp in the
instrument cluster goes out. The 000D
ESP ®
ON message appears in the
multifunction display. 68
Driving safety systemsSafety