MERCEDES-BENZ C-Class SEDAN 2013 W204 Manual PDF

Characteristics of activated SPORT
handling mode
If SPORT handling mode is activated and one
or more wheels start to spin, the 000DESP®
warning lamp in the instrument cluster
flashes. ESP ®
only stabilizes the vehicle to a
limited degree.
When SPORT handling mode is activated:
R ESP ®
only improves driving stability to a
limited degree.
R traction control is still activated.
R the engine's torque is restricted to a limited
degree and the drive wheels can spin in a
controlled manner. The spinning of the
wheels results in a cuttin gaction, which
provides bette rgrip.
R ESP ®
still provides support when you
brake.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the 000DESP®
warning lamp in
the instrument cluster does not flash. In such
situations, ESP ®
will not stabilize the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels are able to spin without
restriction. The spinning of the wheels
results in a cutting action, which provides
better grip.
R traction control is still activated.
R PRE-SAFE ®
is no longer available; nor is it
activated if you brake with assistance from
ESP ®
.
R PRE-SAFE ®
Brake is no longer available;
nor is it activated if you brake with
assistance from ESP ®
.
R ESP ®
still provides support when you
brake. EBD (electronic brake force
distribution)
i Observe the "Important safety notes"
section (Y page 64). G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases the risk of skidding and an accident.
You should therefore adapt yourd riving style
to the different handling characteristics. Have
the brake system checked at a qualified
specialist workshop.
Observe informatio nregarding indicator and
warning lamps ( Ypage 244) as well as
display messages (Y page 218).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking. ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In
addition to the braking function, ADAPTIVE
BRAKE also has the HOLD function
(Y page 176) and hill start assist
(Y page 144). For further information, see
"Driving tips" (Y page 162). PRE-SAFE
®
Brake
i Observe the "Important safety notes"
section (Y page 64).
PRE-SAFE ®
Brake is only available in vehicles
with DISTRONIC PLUS.
If PRE-SAFE ®
Brake is to aid you, the radar
sensor system must be:
R activated (Y page 211)
R operational
With the help of the radar sensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
period of time. Driving safet
ysystems
69Safety Z

PRE-SAFE
®
Brake can help you to minimize
the risk of a collision with a vehicle ahead or
reduce the effects of such a collision. If PRE-
SAFE ®
Brake has detected a risk of collision,
you will be warned visually and acoustically
as well as by automatic braking. PRE-SAFE ®
Brake cannot prevent a collision without your
intervention.
Starting at a speed of around
4 mph (7 km/h), this function warns you if
you very quickly approach a vehicle in front.
An intermittent warning tone will then sound
and the 000Bdistance warning lamp will light
up in the instrument cluster.
X Brake immediately in order to increase the
distance from the vehicle in front.
or
X Take evasive action provided it is safe to do
so.
From a speed of approximately
4 mph (7 km/h), if the driver and front
passenger have fastened their seat belts,
PRE-SAFE ®
Brake can brake the vehicle
automatically at speeds up to approximately
124 mph (200 km/h).
Due to the nature of the system, particularly
complicated driving conditions may cause
unnecessary warnings or the unnecessary
intervention of PRE-SAFE ®
Brake.
You can prevent the intervention of the PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further
R activating kickdown
R releasing the brake pedal
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle.
R there is no longer any danger of a rear-end
collision.
R there is no longer an obstacle detected in
front of your vehicle.
At speeds of up to approximately 40 mph
(70 km/h), PRE-SAFE ®
Brake can also detect stationary objects. Examples of stationary
objects are stopped or parked vehicles.
If you approach an obstacle and PRE-SAFE
®
Brake detects a risk of a collision, the system
will alert you both visually and acoustically. If
you do not brake or take evasive action, the
system will warn you by automatically braking
the vehicle gently. If there is an increased risk
of collision, preventative passenger
protection measures (PRE-SAFE ®
) are
activated (Y page 52). If the risk of collision
with the vehicle in frontr emains and you do
not brake, take evasive action or accelerate
significantly, automatic braking may be
performed up to a level of emergency braking.
Automatic emergency braking is not
performed until immediately prior to an
acciden tthat can no longer be avoided. G
WARNING
PRE-SAFE ®
Brake will initially brake your
vehicle by a partial application of the brakes
if a danger of collision is detected. There may
be a collision unless you also brake.
Automatic emergency braking cannot prevent
a collision. There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action. G
WARNING
PRE-SAFE ®
Brake cannot always clearly
identify objects and complex traffic
conditions.
In these cases, PRE-SAFE ®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R not give a warning or intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation. 70
Driving safety systemsSafety

In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radars ources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle G
WARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical
situations. There is a risk of an accident.
Always pay careful attention to the traffic
situation and be ready to brake.
In order to maintain an appropriate distance
from the vehicle in front and thus prevent a
collision, you must apply the brakes yourself.
X To activate/deactivate: activate or
deactivate PRE-SAFE ®
Brake in the on-
board computer (Y page 207).
When PRE-SAFE ®
Brake is activated, the
0001 symbol appears in the multifunction
display as long as the HOLD function is
deactivated (Y page 176).
On vehicles with Parking Guidance, the
0001 symbol is displayed when position P
is engaged or you are driving faster than
22 mph (35 km/h).
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to collisions at low speeds where there is no
visible damage to the front of the vehicle. Theft deterrent locking system
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
X To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
Av isual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood
The alarm is not switched off, even if you
close the open door that triggered it, for
example. Theft deterrent locking system
71Safety Z

i
If the alarm stays on for more than
30 seconds, the mbrace emergency call
system (USA only) or the Tele Aid system
(Canada only) initiates a call to the
Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that:
R you have subscribed to the Tele Aid
service.
R the Tele Aid service has been activated
properly.
R the required mobile phone, powers upply
and GPS are available. X
To arm: lockthe vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp 0002flashes. The alarm
system is armed after approximately
15 seconds.
X To disarm: unlock the vehicle with the
SmartKey or KEYLESS-GO.
X To stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
X Press the 000Bor000A button on the
SmartKey.
The alarm is switched off. X
To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The
SmartKey must be outside the vehicle.
The alarm is switched off.
or
X Press the Start/Stop button on the
dashboard. The SmartKey must be inside
the vehicle.
The alarm is switched off. 72
Theft deterrent locking systemSafety

Useful information
..............................74
SmartKey ............................................. 74
Doors .................................................... 79
Trunk .................................................... 82
Side windows ...................................... 85
Sliding sunroof .................................... 88 73Opening and closing

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 25).SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be
unintentionally turned in the ignition lock .This
could cause the engine to be switched off.
There is a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the
ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
R Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects e.g. a metal case
This can affect the functionality of the
SmartKey. SmartKey functions
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid
R the fuel filler flap 74
SmartKeyOpening and closing

0002
000A To lock the vehicle
0003 0004 To unlock the trunk lid
0022 000B To unlock the vehicle
The turn signals flash once when unlocking
and three times when locking.
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 210).
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 211).
X To unlock centrally: press the000B
button.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle is locked again.
R the theft deterren tlocking system is armed
again.
X To lock centrally: press the000Abutton. KEYLESS-GO
General notes Bear in mind that the engine can be started
by any of the vehicle occupants if there is a
KEYLESS-GO key in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the functions of KEYLESS-GO with those of a
conventional SmartKey. Unlock the vehicle
by using KEYLESS-GO, for instance, and lock
it using the
000Abutton on the SmartKey.
When locking or unlockin gwith KEYLESS-GO,
the distance between the SmartKey and the
corresponding door handle must not be
greater than 3 ft (1 m).
KEYLESS-GO checks whether a valid
SmartKey is in the vehicle by periodically
establishing a radio connection between the
vehicle and the SmartKey. This happens:
R when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor
surface 0002.
X Convenience closing feature: touch
recessed sensor surface 0003for an
extended period.
Further information on the convenience
closing feature (Y page 87).
If you pull on the handle of the trunk lid, only
the trunk of the vehicle is unlocked. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door
and the fuel filler flap are unlocked when the SmartKey
75Opening and closing Z

vehicle is unlocked
.This is useful if you
frequently travel on your own.
X To change the setting: press and hold
down the 000Band000A buttons
simultaneously for approximately six
seconds until the battery check lamp
(Y page 77) flashes twice.
i If the setting of the locking system is
changed within the signal range of the
vehicle, pressing the 000Aor000B button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
000B button once.
X To unlock centrally: press the000B
button twice.
X To lock centrally: press the000Abutton.
The KEYLESS-GO function is changed as
follows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner
surface of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 75).
X To restore the factory settings: press
and hold down the 000Band000A buttons
simultaneously for approximately six
seconds until the battery check lamp
flashes twice. Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or the KEYLESS-
GO key, use the mechanical key. If you use the mechanical key to unlock and
open the driver's door or the trunk lid, the
anti-theft alarm system will be triggered
(Y
page 71).
X To end the alarm: insert the SmartKey into
the ignition lock.
i With KEYLESS-GO: remove the Start/
Stop button from the ignition lock
beforehand.
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0002in the direction of
the arrow and at the same time remove
mechanical key 0003from the SmartKey. SmartKey battery
Important safety notes Mercedes-Ben
zrecommends that you have
the batteries replaced at a qualified specialist
workshop. G
WARNING
Batteries contain toxic and corrosive
substances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury. 76
SmartKeyOpening and closing

Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
Checking the battery X
Press the 000Aor000B button.
The battery is working properly if battery
check lamp 0002lights up briefly.
If battery check lamp 0002does not lightup
briefly during the test, the battery is
discharged.
i If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the 000Aor000B button:
R locks or
R unlocks the vehicle
X Change the battery (Y page 77).
i You can get a battery at a qualified
specialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X Take the mechanical key out of the
SmartKey (Y page 76). X
Press mechanical key 0003intothe SmartKey
opening in the direction of the arrow until
battery compartment cover 0002opens. Do
not hold battery compartment cover 0002
closed while doing so.
X Remove battery compartment cover 0002. X
Repeatedly tap the SmartKey against your
palm until battery 0022falls out.
X Insert the new battery with the positive
terminal facing upwards. Use a lint-free
cloth to do so.
X Make sure that the surface of the battery is
free from lint, grease and all other forms of
contamination.
X Insert the front tabs of battery
compartment cover 0002into the housing
first and then press to close it.
X Insert mechanical key 0003into the
SmartKey.
X Check the function of all SmartKey buttons
on the vehicle. SmartKey
77Opening and closing Z

Problems with the SmartKey
Problem Possible causes/consequences and
0001 Solutions
You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the 000Bor
000A button.
If this does not work:
X Check the SmartKey battery (Y page 77) and replace it if
necessary (Y page 77).
X Lock (Y page 81) or unlock (Y page 81) the vehicle using
the mechanical key. The SmartKey is faulty.
X
Lock (Y page 81) or unlock (Y page 81) the vehicle using
the mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 000B/000A button. There is a malfunction with KEYLESS-GO.
X
Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 000B/000A button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 77) and replace it if
necessary (Y page 77).
X Lock (Y page 81) or unlock (Y page 81) the vehicle using
the mechanical key. You have lost a
SmartKey. X
Have the SmartKey deactivated at a qualified specialist
workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 78
SmartKeyOpening and closing