phone MERCEDES-BENZ C-Class SEDAN 2016 W205 Owner's Guide

iIn the USA you can also contact the
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing a mobile
phone
Before using your mobile phone with the multi-
media system for the first time, you will need to search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author-
ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions).
Only one mobile phone can be connected to themultimedia system at any one time.
Searching for a mobile phone
Audio 20:
XSelect Tel/®QConnect
DeviceQSearch for PhonesQStartSearch.
The available mobile phones are displayed.
COMAND:
XSelect PhoneQConnectDeviceQSearch for PhonesQStartSearch.
The available mobile phones are displayed.
Symbols in the device list
Sym-
bolExplanation
ÏNew mobile phone found, not yet
authorized.
ÑMobile phone is authorized, but is
not connected
#Mobile phone is authorized and
connected
Connecting a mobile phone
Authorization using Secure Simple Pairing:
XSelect mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
XIf codes match: selectYeson the multimedia
system.
XConfirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth
®profiles. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
XIf the codes are different: selectNoon the
multimedia system.
The process is canceled.
Repeat authorization.
Authorization by entering a passkey:
XSelect Bluetooth®name of the mobile phone.
The input menu for the passkey is displayed.
XChoose a one to sixteen-digit number combi- nation as a passkey.
XEnter the passkey on the multimedia system.
XPress ¬to confirm.
XEnter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth
®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones.
Multimedia system:
XSelect Connect Device.
XSelect a mobile phone from the device list.
Media mode
General notes
If you wish to play external media sources, the
default display must already be turned on. Fur-
306Operating system
Multimedia system

ther information on media mode (see the Digital
Operator's Manual).
The following external media sources can be
used:
RApple®devices (e.g. iPhone®)
RUSB devices (e.g. USB stick, MP3 player)
RCD
RDVD (COMAND)
RSD memory cards
Rvia devices connected by Bluetooth®
iInformation on single CD/DVD drive (see
the Digital Operator's Manual).
Activating media mode
Multimedia system:
XSelect MediaQDevices.
The available media sources will be shown.
The #dot indicates the current setting.
XSelect the media source.
Playable files are played.
Inserting and ejecting an SD memory
card
Important safety notes
GWARNING
SD memory cards are small parts. They can be
swallowed and cause asphyxiation. This
poses an increased risk of injury or even fatal injury.
Keep SD memory cards out of the reach of
children. If an SD memory card is swallowed,
seek immediate medical attention.
!If you are no longer using the SD memory
card, you should remove it and take it out of
the vehicle. High temperatures can damage
the card.
Inserting an SD memory card
The SD card slot is located in the stowage com-
partment under the armrest.
XInsert the SD memory card into the SD card
slot until it engages. The side with the con-
tacts must face downwards.
XSelect the media source (Ypage 307).
Ejecting an SD memory card
XPress the memory card.
The memory card is ejected.
XRemove the memory card.
Connecting USB devices
There are two USB ports in the stowage space
under the armrest.
XConnect the USB device to the USB port.
XSelect the media source (Ypage 307).
Operating system307
Multimedia system
Z

Stowage areas
Loading guidelines
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
RNever exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle iden- tification plate on the B-pillar of the driver's
door.
RThe trunk is the preferred place to carry
objects.
RPosition heavy loads as far forwards as pos-
sible and as low down in the trunk as possible.
RThe load must not protrude above the upper
edge of the seat backrests.
RAlways place the load behind unoccupied
seats if possible.
RSecure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection.
Stowage spaces
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
Observe the loading guidelines (
Ypage 308).
308Stowage areas
Stowage and features

Depending on the vehicle's equipment, the fol-
lowing may be in the stowage space:
Ra multimedia connector unit with 2 USB portsand a SD card slot, e.g. for use with an iPod®,
iPhone®or MP3 player, see the separate
Operator's Manual
Ra small stowage space in the upper front sec-
tion
Stowage compartment in the doors
You can store items such as a rolled-up fluores-
cent jacket (driver's door) and the vehicle docu-
ment wallet (front-passenger door) in stowage
compartment :in the doors.
In doors ;you can store bottles with a capacity
of up to 34 fl. oz. (1.0 liter).
Stowage space in the rear
Stowage compartment in the rear seat
armrest
!Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it.
!Close the cover of the stowage compart-
ment before folding the rear seat armrest
back into the seat backrest.
XTo open: fold down the seat armrest.
XPress on the front of release catch :and fold
the cover of the armrest upwards.
Additional stowage space
Depending on the equipment, the following
additional stowage areas are available in the
vehicle:
Rcard and coin holder in the dashboard above
the light switch (not suitable for holding thin
objects such as shopping tokens)
Rthe open stowage compartment in the center
console
Rstowage net in front-passenger footwell
Rthe map pockets on the back of the driver's
and front-passenger seat
Rthe parcel nets on the left and right-hand side
in the trunk
Observe the loading guidelines (
Ypage 308)
and the safety notes regarding stowage spaces
(
Ypage 308).
Ski and snowboard bag
Important safety notes
GWARNING
The skibag in conjunction with the lashing
straps cannot restrain any objects other than
skis.
Vehicle occupants could be struck in the
event of sudden braking or an accident, for
instance, if you:
Rtransport other heavy or sharp-edged
objects in the skibag
Rdo not secure the skibag with the lashing
straps
There is a risk of accident and injury.
Store only skis in the skibag. Always secure
the skibag with the lashing straps so that it
cannot move around.
A maximum of four pairs of skis or two snow-
boards can be transported in the ski and snow-
board bag.
310Stowag eareas
Stowag ean d features

must therefore ensure that you observe the roof
carrier manufacturer's installation instructions.
Vehicles with a panorama roof with power
tilt/sliding panel:the panorama roof with
power tilt/sliding panel cannot be opened if a
roof carrier is installed. The panorama roof with power tilt/sliding panel can still be raised to
allow ventilation of the vehicle interior.
If the panorama roof with power tilt/sliding
panel makes contact with a roof carrier
approved by Mercedes-Benz, the sunroof will
lower slightly but remain raised at the rear.
Attaching the roof carrier
XOpen covers :carefully in the direction of
the arrow.
XFold covers :upwards.
XOnly secure the roof carrier to the anchorage
points under covers :.
XObserve the manufacturer's installation
instructions.
Features
Cup holder
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cupholders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
!Only use the cup holders for containers of
the right size and which have lids. The drinks
could otherwise spill.
!Do not expose drinks bottles in the cup
holder in the center console to continuous,
strong and direct sunlight. The passenger
compartment in the area of the center con-
sole can otherwise be damaged by the con-
centrated and reflected sunlight.
Observe the loading guidelines (
Ypage 308).
Cup holder in the front-compartment
center console
If you remove the cup holder insert, you can use
the resulting compartment for stowage.
XTo open: open the stowage compartment
(Ypage 309).
XTo remove: slide catch=forwards and pull
out cup holder ;.
XTo insert:insert cup holder ;and slide back
catch =.
XTo close: push cover :of the stowage com-
partment closed.
You can remove the cup holder's rubber mat for
cleaning. Clean with clear, lukewarm water only.
316Features
Stowage and features

XTo open:pull cover ;out by its top edge.
XTo remove the insert: push ribbing=from
the left side and pull insert :upwards.
XTo install the insert: install insert:from
above into the holder and press down into the
holder until it engages.
Cigarette lighter
GWARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
Rthe hot cigarette lighter falls
Ra child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter when road and traffic conditions permit.
Example
XTurn the SmartKey to position 2in the ignition
lock (Ypage 146).
XTo open: open the stowage compartment
(Ypage 309).
XPress in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot.
XTo close: push cover :of the stowage com-
partment closed.
12 V sockets
General notes
XTurn the SmartKey to position 1in the ignition
lock (Ypage 146).
The sockets can be used for accessories with a maximum draw of 180 W (15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the
engine is switched off, the battery may dis-
charge.
An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the sock-
ets is automatically cut. This ensures that there is sufficient power to start the engine.
If you have connected a device to the 12 V
socket, leave the cover of the stowage com-
partment open. This prevents the cover from
being blocked.
Socket in the front-compartment center
console
XTo open: open the stowage compartment
(Ypage 309).
XLift up the cover of the socket.
XTo close: push the cover of the stowage com-
partment closed.
Socket in the rear-compartment center
console
XPull the cover out by the top of its handle
edge.
XLift up the cover of the socket.
Features319
Stowag ean d features
Z

mbrace
General notes
The mbrace system is only available in the USA.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To log in, press the
ï MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com .
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
Ra service subscription is available
Determining the location of the vehicle on a map
is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to the
Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the multi-
function steering wheel.
or
XUse the volume control on the multimedia
system.
The system offers various services, e.g.:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of all
available features under "Owners Online" at
http://www.mbusa.co m.
System self-test
After you have switched on the ignition, the sys-
tem carries out a self-diagnosis.
A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does not
come on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diagnosis
of the system.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RTheInoperativeor the Service NotActivatedmessage appears in the multi-
function display after the system self-diagno-
sis.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest author-
ized Mercedes-Benz Center or contact the fol-
lowing service hotlines:
Mercedes-Benz Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) or
1-866-990-9007
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
320Features
Stowage and features

There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Ypage 320).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered. You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
Rcurrent location of the vehicle (as determined by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously. The
Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold SOS button ;for at least one
second.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing the SOS button, you will not know
whether mbrace placed the emergency call. In
this case, always summon assistance by other
means.
Roadside Assistance button
Features321
Stowage and features
Z

XTo call Roadside Assistance:press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 325).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuous ly.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting Call
message appears in
the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
322Features
Stowag ean d features

You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if:
Rthe indicator lamp in MB Info call buttonï
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
message appears in the mul-
tifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations
Downloading destinations
Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi- gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered.
XSelect Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book.
The destination download function is available
if:
Rthe vehicle is equipped with a navigation sys-
tem.
Rthe relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the route assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section.
Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps
®can be transferred via mbrace directly to
your vehicle's navigation system.
Features323
Stowage and features
Z