key MERCEDES-BENZ C-CLASS SEDAN 2020 User Guide

Pr
oblems withKEYLESS-GO Pr
oblem
Possible causes/conseq uencesand0050 0050
Solutions
Yo ucan nolongerloc kor unloc kth e
ve hicle using KEYLES S-GO. Po
ssible causes are:
R The keyfun ction sha ve been deactiv ated (/ page66).
R The Smar tKey batt eryis disc hargedor near lydisc harged.
R Ther eis int erfere nce from apo we rful radio signal source.
R The Smar tKey isfaulty . #
Activateth eSmar tKey functions (/page66). #
Che ckthebatt eryusing thebatt erych ecklam pand replace ifnec essar y(/ page67 ). #
Use theemer gency keyto unlo ckorloc kth eve hicle (/page67 ). #
Have theve hicle andSmar tKey checkedat aqu alif ied spec ialistwo rkshop. Ac
tiv atin g/deac tivatin gthe automati clo ck ‐
ing featur e The
vehicle isloc kedaut omatic allywhen the
ignit ionisswitc hedonand thewheels aretur n‐
ing faster than walkin gpace. 72
Opening andclosing

#
Toactiv ate: press and hold button2 for
appr oximat elyfive seconds untilanacous tic
signal sounds. #
Todeac tivate: press and holdbu tton 1 for
appr oximat elyfive seconds untilanacous tic
signal sounds. In
thefo llo wing situat ions,th er eis adang erof
being lockedout when thefunc tion isactiv ated:
R While theve hicle isbeing tow star ted/
pushed.
R Ifth eve hicle isbeing tested on aro ller dyna‐
mome ter. Loc
king/u nlocking thedr iver' sdoor withth e
emer gency key %
Ifyo uwish toloc kth eve hicle entirelyusing
th eemer gency key,firs tpr es sth ebutt onfor
loc kin gfrom theinside whilethedr iver's
door isopen. Thenproceed toloc kth edr iv‐
er's door using theemer gency key. #
Inser tth eemer gency keyas faras itwil lgo
int oopening 1intheco ver. #
Pull and hold thedoor handle. #
Pull theco veron theemer gency keyas
st ra ight aspossible away from theve hicle
until itre leases. #
Release thedoor handle. Openin
gand closing 73

#
Tounlo ck:tur nth eemer gency keyco unt er-
clo ckwise toposition 0047. #
Toloc k:tur nth eemer gency keyclo ckwise to
position 0047. #
Carefully press theco veront oth eloc kcyli n‐
der until iteng ages and isseat edfirm ly. Tr
unk Openi
ngthetrunk lid &
DANG ER Risk ofexhaus tga spoisoning
Combus tionengines emitpoisonous exhaus t
ga ses suchas carbon monoxide.Exhaus t
ga ses can entertheve hicle interior ifth e
tr unk lid is op en when theengine isrunning ,
esp ecially ifth eve hicle isin mo tion. #
Alw aysswitc hof fth eengine before
opening thetrunk lid. #
Neverdr ive wit hth etrunk lidopen. *
NO
TEDama getothetrunk lidbyobs ta‐
cle sab ove theve hicle The
trunk lidswings upwards when itis
opened. #
Ther efor e, mak esur eth at ther eis suf fi‐
cie ntcle arance above thetrunk lid. Yo
uha ve thefo llo wing options forope ning
the trunk lid: #
Pullth etrunk lidhandle. #
Vehicl eswith HANDS -FREEACCESS: Make
a kic kin gmo vement withyo ur foot belo wthe
bum per(/ page77 ).
Ve hicl eswith trunk lidconve nience closing #
Pull trunk lidremo teoper ating switch1. 74
Opening andclosing

#
Press and hold the008B buttononthe
Smar tKey . #
Fora trunk lidstopped inan intermediat e
position, pullitupw ards and release itas
soon asitstar ts to open.
Wi th thetrunk lidopening heightrestriction
acti vated, manuall ypull thestopped trunk lid
upw ards.
If an object obstructs thetrunk liddur ing the
aut omat icopen ingproce ss,obs truct ion detec‐
tion willst op thetrunk lid.The obstruction
de tection functi onisonly anaid and isno ta
su bs titu teforyo ur att entiven ess . Closing
thetrunk lid &
WARNIN GRisk ofinju ryfrom unsecu red
it ems intheve hicle
If object s,lugg ageor loads areno tsecur ed
or notsecur edsuf ficie ntly,they cou ldslip,
tip ove ror be throw nar ou nd and ther eb yhit
ve hicle occupants. Ther
eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sin suc hawa yth at
th ey canno tbe thro wn around . #
Beforeth ejour ney,secur eobjects, lug‐
ga ge orloads agains tslipping ortipping
ove r. Obser
vetheno teson loadi ngtheve hicle.
Yo uha ve thefo llo wing options forcl os ing
the trunk lid: #
Pullth etrunk liddown wardsusing thehan‐
dle recess andpush itclos ed.
Ve hicl eswith trunk lidconvenience closing &
WARNIN GRisk ofbeco ming trap ped
du ring automatic closing ofthetrunk lid
Pa rts of thebody could become trapped dur‐
ing automatic closing ofthetrunk lid.Mor e‐
ove r,people, e.g.childr en, maybe standi ng
in theclosing area orma yent ertheclosing
ar ea dur ing theclosing process. #
Mak esur eth at nobody isin thevicin ity
of theclosing area dur ing theclosing
pr ocess. #
Use oneofthefo llo wing option sto stop
th eclosing process:
R Press the008B buttononthe
Smar tKey .
R Press orpull there mo teoper ating
switc hon thedr iver's door .
R Press theclosing orloc king button
on thetrunk lid.
R Pull thetrunk lidhandle. #
Vehicl eswith HANDS -FREEACCESS: itis
also possibletostop theclosing process by
making akic king movement belowthere ar
bum per.
Yo uha ve thefo llo wing options forcl os ing
the trunk lid: #
Pullth etrunk lidhandle andrelease itas
soon asitstar ts to clos e. Ope
ning andclosing 75

#
Fora trunk lidstopped inan intermediat e
position, pushitdo wn wards.
The trunk lidwill cont inue toclos e. #
Press remo teopening switchfo rth etrunk lid
1. #
Press closing button1 onthetrunk lid.
Ve hicl eswith KEYLESS-GO #
Press locking button2 onthetrunk lid.
If aSmar tKey isde tected outsid eth eve hicle,
th etrunk lidwill close andtheve hicle willbe
loc ked. #
With thetrunk lidcom pletely op ened ,pr es s
and hold the008B buttonontheSmar tKey (wit
hth eSmar tKey inthevicin ityoftheve hi‐
cle).
Ve hicl eswith HANDS -FREEACCESS #
With thetrunk lidcom pletely op ened ,ma kea
kic king movement withyo ur foot belo wthe
bum per(/ page77 ).
Tr unk lidaut omatic reve rsing funct ion
If an objec tobs truct sth etrunk liddur ing the
aut omat icclo singpr oce ss,thetrunk lidwill
open again automaticall y.The automatic reve rs‐
ing func tion isonl yan aid and isno ta subs titute
fo ryo ur att entiven ess . #
Dur ing theclosing process, makesur eth at
no body partsarein theclosing area. &
WARNIN GRisk ofbeco ming trap ped
des pite there ve rsing func tion
The reve rsing func tion does notre act :
R tosof t,light andthin obje cts, e.g. fing ers.
R overth elas t00C2 in(8 mm) oftheclosing
pat h. 76
Opening andclosing

In
these situation sin par ticular ,th ere ve rsing
func tion cannotpr eve ntsom eone being trap ‐
pe d. #
Whe nclo sing, makesur eth at no body
par tsarein theclosing area. #
Ifsomeon eis tra pped, useone ofthe
fo llo wing option s:
R Press the008B buttononthe
Smar tKey .
R Press there mo teoper ating switch
on thedr iver's door .
R Press theclosing orloc king button
on thetrunk lid.
R Pull thetrunk lidhandle. HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCES Syo ucan open ,clo se
or interru pt trunk lid mo vement byper form ing a
kic kin gmo vement under there ar bum per.
The kickin gmo vement trigg ersth eopening or
closing process alternat ely.
Obser vetheno teswhen opening (/page74 )
and closing(/ page75 )th etrunk lid. %
Awa rning tone sou nds while th etrunk lidis
opening orclosing. &
WARNIN GRisk ofburnscaused byaho t
ex haus tsy stem
The vehicle exhaus tsy stem can become very
ho t.Ifyo uuse HAND S-FRE EAC CES S,you
cou ldbu rn yourself bytouc hin gth eex haus t
sy stem. #
Alw aysensur eth at youon lyma kea
kic king movement within thede tection
ra ng eof thesensor s. *
NO
TEDama getotheve hicle caused by
unin tentio nallyopening thetrunk lid R
When usinganaut omatic carwash
R When usingahigh pressur ecleaner #
Deactiv ateKEYLES S-GOormak esur e
th at theSmar tKey locat edisat leas t
10 ft(3 m) away from theve hicle in
suc hsituations. Opening
andclosing 77

When
making thekic king movement, makesur e
th at your feet arefirm lyon thegr ound, other‐
wise youco uld lose your balan ce,e.g.on ice.
Obs erve thefo llo wing notes:
R The Smar tKey isbehin dth eve hicle.
R Stand atleas t12 in(30 cm) away from the
ve hicle while perform ing thekic king move‐
ment.
R Donotcome intocont actwithth ebum per
while making thekic king movement.
R Donotcar ryout thekic king movement too
slo wly.
R The kicking movement mustbe towa rdsth e
ve hicle andbackag ain. 1
Detection rang eof thesensor s
If se veralcon secut ive kic kin gmo vements are
no tsuccessfu l,wa itte nseco nds.
Sy stem limit s
The system maybe impair edorma yno tfunc tion
in thefo llo wing cases :
R The area around thesensor isdir ty,e.g. due
to road salt orsnow .
R The kicking movement ismade using apr os‐
th etic leg. The
trunk lidcould beopen edorclos edunin ten‐
tio nal ly,in thefo llo wing situat ions:
R Ifaper son 'sarms orlegs aremo vingin the
sensor detection rang e, e.g .wh en polishi ng
th eve hicle orpic king upobject s.
R Ifobject sar emo vedor placed behind the
ve hicle, e.g.tensi oni ng stra ps orlugg age.
R Ifclam ping stra ps, tarp sor other coverings
ar epu lled ove rth ebum per.
R Ifapr otect ive mat withalengt hre ac hin g
ov er thetrunk silldown intoth ede tection
ra ng eof thesensor sis used.
R Ifth epr otect ive mat isno tsecur edcor rectly .
R Whe nwo rking onthetra iler hitch,tra iler sor
re ar bicy clerack s.
Deactiv ateKEYLES S-GO(/page66) ordo not
car rytheSmar tKey about your per son insuc h
sit uatio ns. Swit
ching separ atetrunk locking onoroff If
yo ucen trall yunlo cktheve hicle while separate
loc king isactiv ated, thetrunk willremain locked. 78
Opening andclosing

#
Ifsomeone istrappe d,release thebut‐
to nimm ediate ly or pullit in order to
clos eth eside windo wag ain. &
WARNIN GRisk ofbeco ming trap ped
whe nclos ingasid ewi ndo w
Whe nclos ingasid ewi ndo w,body parts
could betrapped intheclosing area inthe
pr ocess. #
When closing,mak esur eth at no body
par tsarein theclosing area. #
Ifsomeon eis tra pped, release thebut‐
to nimm ediate ly or pres sth ebutt onin
or der toreopen theside windo w. &
WARNIN GRisk ofbeco ming trap ped
whe nch ildr enopera tetheside windo ws
Childr encould become trapped ifth ey oper‐
at eth eside windo ws,par ticular lywhen unat‐
te nde d. #
Activateth ech ild safetyloc kfo rth e
re ar side windows. #
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. Re
quirement s:
R The powe rsupp lyor theignition isswitc hed
on. 1
Closes
2 Opens
The buttons onthedr iver's door take prece‐
denc e. #
Tostar taut omatic operation :pr ess the
0062 buttonbeyond thepoint ofresis tance
or pulland release it. 80
Openingand closing

#
Tointerru pt aut omatic operation :pr ess or
pul lth e0062 buttonagain.
When theve hicle isswitc hedoff,th eside win‐
do ws can continu ebei ng ope rated.
The func tion isavailable forar ound five minut es
or until afront door isopened .
Au tomatic reve rsing funct ionoftheside win‐
do ws
If an object blocksaside windowduring the
clos ingproces s,theside windo wopens again
aut omaticall y.The automatic reve rsing func tion
is onl yan aid and isno ta subs titutefo ryo ur
att entiven ess . #
Dur ing theclosing process, makesur eth at
no body partsarein theclosing area. &
WARNIN GRisk ofbeco ming trap ped
des pite ther ebeing reve rsing protect ion
on theside windo w
The reve rsing func tion does notre act :
R Tosof t,light andthin obje cts, e.g. fing ers
R Dur ing rese ttin g This
means that there ve rsefunc tion cann ot
pr ev ent someon efrom becomin gtrapped in
th ese situation s. #
When closing, makesur eth at no body
par tsarein theclosing area. #
Ifsomeon ebecomes trapped, press the
0062 buttontoopen theside windo w
ag ain. Con
venience opening (ventilating theve hicl e
bef orest ar ting ajour ney) &
WARNIN GRisk ofentr apment when
ope ning asid ewi ndo w
Whe nope ning asid ewi ndo w,par tsof the
body could bedraw nin or become trap pe d
be twee nth eside windo wand windo wframe. #
When opening ,mak esur eth at nobody
is touc hin gth eside windo w. #
Release thebutt onimmediat elyif
somebody becomestrapped. #
Press and hold theÜ buttononthe
Smar tKey .
The follo wing functionsar eper form ed:
R The vehicle isunloc ked
R The side windo wsareopen ed.
R The slidin gsun roof isopened.
R The panor amicsliding sunroofisopened.
R The seat ventil ation ofthedr iver's seat is
switc hedon.
% Ifth ero ller sunblin dsofthepanor amicslid‐
ing sunr oofareclosed, thero ller sunblin ds
ar eopen edfirs t. #
Tointerru pt con venience opening: release
th eÜ button. #
Tocont inue convenience opening: press
and hold theÜ buttonagain. Openin
gand closing 81

Con
venience closing (closing theve hicl e
fr om outside ) &
WARNIN GRisk ofentr apment caused by
inadv ertent con venie nce closing
Whe nth econ venie nce closing featur eis
oper ating,par tsof thebody could become
tr apped intheclosing area oftheside win‐
do wand thesliding sunroof. #
Obser vethecom pleteclos ingproce‐
du re when usingconvenie nce closing. #
Whe nclo sing, makesur eth at no body
par tsarein theclosing area. #
Press and hold theß buttononthe
Smar tKey .
The follo wing functionsar eper form ed:
R The vehicle isloc ked. R
The side windo wsareclo sed.
R The slidin gsun roof isclosed.
R The panor amicsliding sunroofisclosed. #
Tointerru pt con venience closing: release
th eß button. #
Toclose thero ller sunblind s:press and
hold theß buttonagain.
% Con venie nce closing can also be operated
wi th KEYLESS- GO(/ page70). Pr
oble mswith theside windo ws &
WARNIN GRisk ofbeco ming trap ped or
fa ta lly injured ifre ve rsing protect ion is
no tactiv ated
If yo uclo seaside windowagain imm ediat ely
af te rit has been blocked, theside windo w
will close withincr eased ormaximum forc e.
The reve rsing featur ewill then notbe activ e.
Pa rts of thebody could become trapped in
th eclosing area inthepr ocess. #
Mak esur eth at no par tsof thebody are
in theclosing area. #
Tostop theclosing process, release the
butt onorpress thebutt onagain tore-
open theside windo w. Pr
oblem
Possible causes/conseq uencesand0050 0050
Solutions
A side windo wcann otbe closed and
yo ucan notsee thecause. #
Chec kto see whether anyobjec tsarein thewindo wguide. #
Adjus tth eside windo ws. 82
Openin gand closing