service MERCEDES-BENZ C-CLASS SEDAN 2020 User Guide

&
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Obser
vetheleg alrequ iremen tsforth ecount ry
in whic hyo uar ecur rently drivi ng when operat‐
ing theon- boar dcom puter.
% The on-boar dcom puterdispla yswill appear
on themultifunc tiondispla y(/ page232). The
on-boar dcom puterisoper ated using left-
hand Touc hCon trol 2 and left-han dbac k/
hom ebut ton1.
Whe nth eon- boar dcom puterisbeing operated,
dif fere nt aco ustic signa lswillsou ndasoperati ng
fe edbac k,e.g. when theend ofalis tis reac hed
or when youar esc rolling thro ugh alis t.
The follo wing menusareav ailable:
R Service R
DriveA ssist
R Trip
R Navi gation
R Radio
R Media
R Phon e
R Head -upDisp.
R Vehicl eswith anIns trument Displayin
th eWi des cree nCo ckpit: Desi gns
The menu scan becalled up from themenu bar
on themultifunc tiondispla y. #
Tocall upthemenu bar:press backbutt on
on thelef t1 until themenu barisdis‐
pla yed.
% Press the00E2 buttontocal lup themenu
bar oftheon- boar dcom puter. 230
Instrument Displayand on-boar dcom puter

Ad
jus tingthe inst ru men tlighti ng #
Turn brightn esscontrol 1 upordown.
The lightin gof theIns trument Displayand in
th econ trol element sof theve hicle interior is
adjus ted. Menus
andsubmenu s Calling
upfunctions ontheser vice menu of
th eon-boa rdcom puter On-boar
dcom puter:
4 Service #
Toselect afunction: swipeupwards or
do wn wardson thelef t-hand Touc hCon trol. #
Press thelef t-hand Touc hCon trol.
Fu nctio nson theServ icemen u:
R Messag ememor y(/ page439)
R Tires:
- Restar tth etir epr essur eloss warning
sy stem (/ page402)
- Chec kth etir epr essur ewit hth etir epr es‐
sur emonit or(/ page400)
- Restar tth etir epr essur emonit or
(/ page40 1)
R ASSYST PLUS: calluptheser vice duedate
(/ page355)
R Vehicl eswith aWi des cree nCo ckpit: Cool-
ant: coolanttemp eratur edispla y R
Engine OilLevel: engine oilleve l Callin
gup displa yson theAssis tance menu On
-bo ardcom puter:
4 DriveA ssist
The follo wing displa ysareav ailable ontheAssis‐
tan cemenu :
R Assi stant displa y
R Attentio nleve l(/ page21 7) #
Toswitc hbe tw een thedisp lays :sw ipe
up wa rdsor down wardson thelef t-hand
To uc hCon trol. In
stru ment Displa yand on-boar dcom puter 233

Im
por ting/e xportin gda ta
* NO
TELos sof data due toprematur e
re mo val #
Donotre mo vethedat ast or ag e
medium whendatais being expor ted.
Mer cedes- Benzis no tliable foran yloss of
dat a. Re
quirement s:
R The vehicle isstatio nary.
R The ignition isswitc hedonortheve hicle has
been star ted.
R The SDcardis inser ted(/ page335) orthe
USB device isconnec ted(/ page336).
Multimedia system:
4 System 5
System Backup #
Select Import DataorExport Data.
Im por ting #
Select adat ast or ag emedium.
A pr om ptappear sask ing whe ther youre all y
wish tooverwr ite th ecur rent data.If da ta or
iginat esfrom another vehicle, this isrecog‐
nized during data readin g.
The mult imed iasystem isrestar tedonc eth e
dat ahas been impor ted.
% Current vehicle settin gscan beedit edafte r
th eim por t.
Expor ting
If PIN protect ion isactiv ated, your PIN isrequ es‐
te d. #
Enterth efo ur -di git PIN. #
Select adat ast or ag emedium.
The datais ex por ted. The dataex por tma y
ta ke severalmin utes. Ac
tiv atin g/deac tivatin gPI N protection Re
quirement s
To unlo ckthePIN:
R Ther eis an Interne tcon nect ion.
R AMer cedes meaccount exists at htt p:/ /
www .mercedes.me.
R The Person alization service isactiv e
(/ page27 3). Mul
timedi asy stem:
4 System 5
PIN Protec tion
Se tting thePIN #
Sele ctSet PIN. #
Entera fo ur -di git PIN. #
Enterth efo ur -di git PIN again.
If bo th PINs match,PIN protect ion isactiv e.
Changing thePIN #
Sele ctChang eSet tings. #
Enterth ecur rent PIN . #
Select Chang ePIN . #
Seta ne wPIN .
Ac tiv atin gPI N protection fordat aex por t #
Select Change Setting s.
Co nfirm with thePIN. #
Select ProtectData Export .
Ac tivate0073 ordeacti vate 0053 thefunc tion.
Un bloc king thePIN
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a 27
2
Multimedia system

sing
le-use passwordsent toyouvia the
Mer cedes meconn ectonline portalto rese tth e
PIN protect ion. #
Select Unbloc kPIN. #
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN.
% The availabilit yof this func tion iscoun try
depen dentandmayno tbe available inyour
co unt ry.
Alt ernati vely,yo ucan have PIN protect ion
re se tat an aut hor ized Mercedes-Benz Cen‐
te r. User
profile Se
tting auser profile
Multimedia system:
4 System 5
g Person alization
Displa yingauser profile when star ting
If th is func tion isact ive, apr om ptappear swhen
st ar tin gth esy stem asking whichuser profile to
use. #
Select Display Profile Select ion afterStart . #
Activate0073 ordeacti vate 0053 thefunc tion.
Selecting auser profile #
Select GuestProfile orindividual profile 003B.
% Some settings from theuser profile areonl y
loaded whentheve hicle isstatio naryor
when theignition isswitc hedon.
Au tomatic synchronizat ion
Eac htime theignition isswitc hedoffor on, the
indiv idual userprofiles aresync hroniz edon the
multime diasystem and ontheser ver.This
ensur esthat thelat estuser profiles areav aila‐
ble. #
Select Automat icSyn chron izat ion. #
Activate0073 ordeacti vate 0053 thefunc tion.
% Formor einf ormation aboutimpor ting/
ex por tinguser profiles (/ page27 3). Cr
ea tin gause rpr ofile
Mu ltimed iasystem:
4 System 5
g Person alization
5 Create Profile #
Entera name. #
Select 0076.
The follo wing informatio nis save din theuser
pr ofile, forex am ple:
R System settings
R Settings intheTV tune r'schann ellist
R Navig ation andtraf fic inf ormati on
The settings differ depending ontheve hicle
eq uipment.
Im por ting/e xportingauser profile
Re quirement s:
R Ther eis an Interne tcon nection .
R AMer cedes meacco untexists at htt p:/ /
www .mercedes.me .
R The Person alization service isactiv e. Multimedia
system 27
3

Multimedia
system:
4 Navigation #
Tosho w:swipe lefton theto uc hpad orthe
To uc hCon trol.
or #
Slid eth econ troller tothelef t. #
Tohide: swiperight ontheto uc hpad orthe
To uc hCon trol. or #
Slid eth econ troller totheright.
% Tosho wor hide lowe rmenu leve ls, swipe or
slide tothelef tor right asman ytimes as
necessar y. Des
tinat ion entry Ent
ering aPOI oraddress &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad and
traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Re quirement s:
R Forthe online search :Me rcedes mecon‐
nect isavailable.
R Youha ve auser accoun tfo rth eMer cedes
me portal.
R The service isavailable.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Fu rther information canbefound at:ht tp :/ /
www .merced es.me
Mult imed iasystem:
4 Navigation #
Sho wthena vig ation menu. #
Select ªEnter Dest ination . 280
Multimedia system

#
Select Yes.
The automatic gasst atio nsear chbegins. The
av ailable gasst atio nsalon gth ero uteor in
th evicinit yar edispla yed. #
Select thega sst atio n. #
When ther eis no route, thega sst atio nis set
as thedes tinat ion.
or #
When ther eis aro ute, thega sst atio nis set
as thene xt int ermediat edes tinat ion.
St arting theaut oma ticser vice station
sear ch
Re quirement s:
R ATTENTION ASSISTand theSuggest Rest
Area function areactiv ated (/ page21 8).
Dr ivi ng situatio n
The ATTENTION ASSISTDoyou wantto sea rch
for arest area?messa geissho wn. #
Selec tYes.
The service statio nsear chstar ts.The availa‐
ble servicest atio nsalon gth ero uteor inthe
vicinity oftheve hicle's current positio nar e
di spl ayed. #
Select theser vice statio n.
The servicest atio naddr essisdispla yed. #
Ifro uteguidan ceisno tact ive, sele ctStart
Rout eGuidan ce.
The selected ser vicest atio nis setas ades ti‐
nat ion.Ro uteguidan cebegin s.
or #
Ifro uteguidan ceisact ive, sele ctStart New
Rout eGuidan ceorSet asNex tWay Point.
St art New RouteGuidan ce:th eselect ed
ser vice statio nis setas ane wdes tinatio n.
The prev ious destination andallintermediat e
des tination sar edele ted. Ro uteguidan ceto
th eser vice statio nbegin s.
Set asNex tWay Point:theselect edser vice
st atio nis setas thene xt int ermediat edes ti‐
nation .Ro uteguidan cebegin s. Ro
uteguidanc e No
teson rout eguidanc e &
WARNIN GRisk ofdist ra ction from oper‐
ati ng integr ated commu nication equip‐
ment whiletheve hicle isin mo tion
If yo uoper ateco mm unic ationeq uipme nt
int egrat edintheve hicle when driving, you
will bedistract edfrom thetra ffic situat ion.
This could alsocause youto lose control of
th eve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Ro uteguidan cebegin son ce aro utehas been
calc ulated. 290
Multimed iasystem

or
#
Ifro uteguidan ceisact ive, sele ctStart New
Rout eGuidan ceorSet asNex tWay Point.
St art New RouteGuidan ce:th ere cei veddes‐
tin ation addressissetas ane wdes tination.
The prev ious destination sand intermediat e
des tination sar edele ted. Ro uteguidan ceto
th ene wdes tinat ionbegins.
Set asNext WayPoint :th ere cei veddes tina‐
tion addr essissetas thene xt int ermediat e
des tinat ion.Routeguidan cebegin s. #
Ades tination hasbeen receiv edwit hpic‐
tu re informa tion: select Start Route Guid-
ance .
Ro uteguidan cestar ts. Ro
uteguidanc ewith current traf fic re por ts Tr
af fic inf orma tion overview
Tr af fic re por tsarere cei vedusing LiveTr af fic
Inf ormation andareused forro uteguidan ce.
This serviceis una vailable insome countries. Ther
ema ybe differe nces betwee nth etraf fic
re por tsrecei vedand theactual road and traffic
condi tions.
Im por tant informa tionon LiveTr af fic Inf orma‐
tion:
R Current traffic repor tsarere cei vedvia the
Int erne tconnection.
R The traf fic situ ation isup datedat shor t,re gu‐
lar interva ls.
R The subsc ript ion informatio nsho wsthest a‐
tus (/ page29 6).
In fo rm atio non theve hicle's position isregular ly
sent toDai mle rAG .The data isimmed iatelyre n‐
de redanon ymous byDai mle rAG and forw arded
to thetra ffic dat apr ov ider .Usin gth is dat a,traf‐
fi c re por tsreleva nt totheve hicle's position are
sent totheve hicle. Thevehicle actsasasensor
fo rth eflow oftraf fic and helpstoimprove the
qu alit yof thetraf fic re por ts.
If yo udo notwish totrans mityo ur vehicle posi‐
tion, youcan have this ser vice deact ivat ed atan
aut hor ized Mercedes -Benz Cent er. Displa
yingsubscr iption informa tion
Re quirement s:
R The vehicle iseq uipped withLiv eTr af fic
Inf ormation.
Multime diasystem:
4 Navigation 5
Z Option s
The subscr iption expir ation dateis aut omatic ally
displa yed:
R one mont hbef oreth eex pir ation date.
R one week bef oreth eex pir ation date.
R ontheex pir ation date. #
Todispl aymanu ally:select LiveTraffic Sub-
scription Info.
Depending onthest atus ,on eof thefo llo wing
mess ages appear s:
R theper iod ofvalidity forth esubscr iption
is displa yed.
R thesubscr iption hasexpir ed.
% The subscr iption canbeextende d:
R atan author ized Mercedes-B enzCent er 296
Multimedia system

•
Fil ters thedispla yof POIs inthevicinit y
accor dingtoPOI categor y
5 Switc hesthedispla yof per sonal POIsym‐
bols onthemap onoroff
6 Switc hesone ofthefo llo wing displa yson or
of fdepending ontheeq uipment :
• We ather informat ion
• Sat ellit emap
• Traf fic inci dents
7 Switches thetra ffic map displa yon oroff
The map andsatellit eimag esaresho wninglobe
pr oject ion.This allowsfora re alis ticmap displa y
in all map scales. Themap uses elevatio nmod el‐
ing .
Dep endingonthemap data,im por tant buildi ngs
in ma nyciti esaredep icted realis ticallyon the
map insmal lmap scale s(e.g. 1/32 mi(20 m),
1/1 6mi (50 m)). Other buildings aresho wnas
model s.
% Youcan setth eunit ofmeasur ementofthe
map scale (/page27 1). If
on lineinfo rm atio nis available, fuelprice sand
th eav ailabilit yof par kingspac esinpar king
ga rage aredispla yed, forex am ple.
% Requiremen ts:
R Mer cedes meconnectis available.
R Youha ve auser accoun tfo rth e
Mer cedes meportal.
R The service hasbeen activat ed atan
aut hor ized Mercedes -Benz Cent er.
Fu rther information canbefound at:ht tp :/ /
www .merced es.me
% The onlineinf ormat ionisno tav ailable inall
coun tries.
If Dis play inCOMA NDisact ivat ed inTraf fic Sign
Assi st(/ pag e220) ,speed limitsandovertak‐
ing restrictions aredispl ayed on themap.
% Com panylogos displayedon themap are
tra demar ksofthere spectiv ecom panies and
used solely forth epur pose ofindicat ingthe
locat ionsofthese com panies. Theuseof
suc hlogos onthemap does notindicat e
appr oval of, suppo rtof or adv ertising by th
ese com panies forth ena vig ation system
itself.
Se tting thema pscale
Re quirement s:
R The map issho wn.
Multime diasystem:
4 Navigation #
Tozoo min: swi pedown ontheTo uc hCon ‐
tr ol.
or #
Turn thecon troller count er-cloc kwise.
or #
Movetwofing ersap arton theto uc hpad. #
Tozoo mout: swipeup on theTo uc hCon trol.
or #
Turn thecon troller clockwise.
or #
Movetwofing ersto ge ther on theto uc hpad.
% Youcan setth eunit ofmeasur ementofthe
map scale (/page27 1). Mu
ltim ed iasystem 299

%
The automaticall yselect edmap scale canbe
ch ang edman uallyfo ra shor ttime. Theset‐
ting isrese taut omatically afte ra fe w sec ‐
ond s.
Displa yingthesat ellit ema p
Multi media system:
4 Navigation 5
Z Option s
5 Map Conten t #
Switc hSatellit eMap on0073 oroff0053.
or #
Ifsat ellit emap displa y6 isavailable inthe
map menu, switchit on 0073 oroff0053
(/ page298) .
Switc hedon0073: satellite maps aredisp laye d
in map scales of2mi (2km )or less.
Swit ched off0053: satellit emaps areno tdis‐
pla yedin map scales from 2mi (2km) to
10 mi(10 km).
% Satellite maps forth ese map scales areno t
av ailable inall coun tries.
Displ aying weather information
Re quirement s: R
Mer cedes meconnectis available.
R Youha ve auser accoun tfo rth eMer cedes
me portal.
R The service isavailable.
R The servicehas been activat ed atan aut hor ‐
ize dMer cedes-Ben zCent er.
Fu rther information canbefound at:ht tp :/ /
www .merced es.me
Mult imed iasystem:
4 Navigation 5
Z Option s
5 Map Conten t #
ActivateWe ath erInfo rma tion0073.
or #
Ifwe ather informat iondispla y6 isavailable
in themap menu, activate0073(/ page298)
it.
Cur rent we ather informat ionisdispla yedon
th ena vig ation map,e.g.temp eratur eor
cloud cover.
% Weather informat ionisno tav ailable inall
coun tries. Te
lephone Te
lephon y No
teson telephon y &
WARNIN GRisk ofdist ra ction from oper‐
ati ng integr ated commu nication equip‐
ment whiletheve hicle isin mo tion
If yo uoper ateco mm unic ationeq uipme nt
int egrat edintheve hicle when driving, you
will bedistract edfrom thetra ffic situat ion.
This could alsocause youto lose control of
th eve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. 30
4
Multimedia system

#
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Using
Mercedes-Benz Link,va rious funct ions
and select edmobile phoneappscanbetransf er‐
re dto themedia display.
The Mercedes-B enzLink controlbo xsupplemen ‐
ta ry equipment isrequ ired forth is. Youcan
obt ain this at an aut hor ized Mercedes -Benz Cen‐
te r.
% The Mercedes-B enzLink controlbo xuses
th eAn droid oper ating system.
% The service prov ider isresponsible forth ese
apps andtheser vices andcontent conne c‐
te dto it.
Connecting Mercedes-B enzLink withth e
mu ltim edia system #
Conn ecttheMer cedes- BenzLinkcontrol bo x
wit hth eç USBportof themultimedia
con nect ionunit using asuit able connect ing
cable. %
Asuit able connect ingcable isavailable sep‐
ar atelyat an aut hor izedMer cedes-Ben zCen‐
te r.
Using Mercedes-Benz Link
Re quirement s:
R The Mercedes- BenzLink control bo xis con ‐
nec tedwit hth emultimedia system using the
ç USBport.
Multimedi asy stem:
4 Connec t #
Select Mercedes- BenzLink. #
Select MBLink.
The mobile phonefunctionsand apps are
av ailable andshownonthemedia display.
Yo ucan find mor einf orma tionin theMer cedes-
Benz Linkcontrol bo xoper ating instruction s.
Ending Mercedes-Benz Link
Multimedia system:
4 Connec t5
Mercedes- BenzLink #
Select Disconnect.
The connect ionisended. The
mobile phonecontinues tobe supplied
wit helect ricity .
or #
Disco nnect thecon nect ingcable between
th eMer cedes- BenzLinkcontrol bo xand the
multime diasystem.
% Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle
is statio nary. App
leCar Play® Ov
ervie wof App leCar Play® &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract edfrom the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. Multimedia
system 31
7