service MERCEDES-BENZ C-CLASS SEDAN 2020 Owner's Guide

ASS
YSTPL US service interva ldisp lay Fu
nction oftheASS YSTPL US service interva l
displ ay The
ASSYSTPL US service interva ldispla yon the
Ins trument Displaypr ov ides informatio non the
re maini ngtime ordis tance before thene xt
ser vice duedate.
Yo ucan hide this ser vice displa yusing thebac k
butt ononthelef t-hand sideofthesteer ing
wheel.
Depen dingonhowtheve hicle isused, the
ASS YSTPL US service interva ldispla yma y
shor tenth eser vice interva l,e.g. inthefo llo wing
cases :
R Mainl yshor t-dis tance drivi ng
R Whe nth eengine isoftenleft idling forlong
per iods
R Intheeve ntoffreq uent col dstar tphase s
Mer cedes-Ben zre comme ndsavoiding such
oper ating condit ions.
Yo ucan obtain informat ionconcernin gth eser v‐
icing ofyour vehicle from aqu alif ied spec ialist wo
rkshop, e.g.anaut hor ized Mercedes-Benz
Cent er. Displa
yingtheser vice dueda te On-boar
dcom puter:
4 Service 5
ASS YST PLUS
The next ser vice duedateis displa yed. #
Toexitth edisp lay: press thebac kbutt on
on thelef t-hand sideofthesteer ing wheel.
Mak esur eto obser vethefo llo wing further rela‐
te dsubjec t:
R Oper ating theon- boar dcom puter
(/ page229). Inf
ormat iononregular maintenance work *
NO
TEPrema turewe arthro ugh failur eto
obser veser vice duedates Ser
vice workwhic his no tcar ried out atthe
ri ght time orincom pletely can lead to
inc reased wearand damag eto theve hicle. #
Alw aysobser vethepr escr ibed service
int erva ls. #
Alw aysha ve thepr escr ibed service
wo rkcar ried out ataqu alif ied spec ialist
wo rkshop. Special
service requ irement s The
prescr ibed service interva lis based onnor ‐
mal opera tionoftheve hicle. Maintenance work
will needto be per form ed mor eof tenif th eve hi‐
cle isoper ated under arduous conditions or
incr eased loads.
The ASSYSTPL US service interva ldispla yis onl y
an aid. Thedriver oftheve hicle bearsre sponsi‐
bility asrega rdsto whe ther maint enanc ewo rk
nee dstobe per form ed mor eof tenth an spec i‐
fi ed based ontheactual operating conditions
and/or loads.
Ex am ples ofarduous operating conditions :
R regular citydriving withfreq uent intermedi‐
at estops
R mainly short-distance drivi ng Ma
intena nce and care35
5

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldisp lay
can onlycalculat eth eser vice dueda te when
th ebat tery isconnect ed. #
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(/ page355). Engine
compartment Opening/closing
thehood &
WARNIN GRisk ofacci dent ifth eengine
hood isunlatc hedwhile driving
An unloc kedengin ehood mayopen upwhen
th eve hicle isin mo tion andblockyo ur vie w. #
Neverunla tchth eengine hoodwhile
dr iving. #
Beforeev erytrip, ensur eth at the
engine hoodislatc hed. &
WARNIN GRisk ofacci dent andinjury
when openingand closingtheengine
hood
When opening orclosing theengine hood,it
ma ysuddenl ydr op intoth eend position .
Ther eis arisk ofinjur yfo ran yone inthe
engine hood's rang eof mo vement. #
Onlyopen orclose theengine hood
when ther ear eno per sons inthe
engine hood's rang eof mo vement. &
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. #
Beforeopen ingthehood, allowthe
engine tocool down. #
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. &
WARNIN GRisk ofinju rydue tomo ving
par ts
Cer tain com pone ntsin theengine compart‐
ment maycon tinue tomo veorsuddenly
mo veagain evenaf te rth eignition hasbeen
switc hedoff,e.g. thecooler fan.
Ma kesur eof thefo llo wing beforeper form ing
ta sk sin theengine compartmen t: #
Swi tchth eignition off. 356
Maintenanc eand care

#
Slowly slide oildi ps tic k1 intoth eguide
tube tothestop, and take itout again afte r
appr oximat elyth re esecon ds.
R Oilleve lis cor rect:oil leve lis be tween 2
and 3.
R Oilleve lto olow: oil leve lis at 3 or
belo w.
R Oilleve lto ohigh: oilleve lis abo ve2 . #
Ifth eoil leve lis toolow, add 1.1 US qt
(1 liter) ofengine oil. #
Ifth eoil leve lis toohigh, drain offexc ess
engine oil.Consult aqu alif ied spec ialist
wo rkshop.
Chec kingtheengine oilleve lusing theon-
boar dcom puter
Re quirement s
The engin emus tha ve an oilleve lsen sor.If no t,
th eengine oilleve lcan becheckedonl ywit hth e
oil dips tick(/ page358).
The engine oilleve lis de term ined during drivin g.
De term inin gth eengine oilleve lcan take up to
30 minut eswit hanor mal driving style and even
long erwit han act ive dr ivin gst yle. In
order torecei veare sult asquickl yas possi‐
ble:
R warm uptheengine
R parkth eve hicle onaleve lsur face
R leave theengine running atidle spe ed
On-bo ardcom puter:
4 Service5
Engine OilLeve l
Yo uwill see oneof thefo llo wing mess ages on
th emultifunc tiondispla y:
R Measuring Engine OilLevel.. .:measur ement
of theoil leve lis no tye tpo ssi ble. #
Repeat there qu estaf te ra maximu mof
30 minut esdriving.
R Engine OilLevel OKand thebar displa yfo r
indic atingth eoil leve lon themultifunc tion
displa yis green and isbe tween "min" and
"max": theoil leve lis cor rect.
R Engine OilLeve lAdd 1.0land thebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isbelo w"min": #
Add1.1 US qt(1l)of engine oil. R
Red uce Engine OilLevel andthebar displa y
fo rindica tingtheoil leve lon themultifunc ‐
tion displa yis orang eand isabo ve"max ": #
Drain offan yex cess engineoilthat has been
added. Todo so, con sult aqu alif ied spec ialist
wo rkshop.
R For Engine OilLevel Switch Ignition On: #
Switc hon theignition tocheckth eengine oil
le ve l.
R Engine OilLeve lSyst emInoperat ive:sensor
fa ulty ornotins erted. #
Consult aqu alif ied spec ialistwo rkshop.
R Engine OilLevel System Currently Unavail.: #
Close thehood.
Ad ding engine oil &
WARNIN GRisk ofburnsfrom hotcom‐
ponent partsintheengine compartmen t
Cer tain com pone ntsin theengine compart‐
ment canbevery hot,e.g. theengine ,th e
ra diat orand partsof theex haus tsy stem. Maint
enanc eand care359

Obser
vethefo llo wing informa tion: Cleaning
Avoiding dama getothedecor ative fo il
R Forclea ning, useplenty ofwa terand amild cleaning agent without
add itivesorabr asive subs tances, e.g.a car shampooappr ovedfo r
Mer cedes-Ben z.
R Remo vedirtimmediat ely,wher epossible, whilstavo iding rubbing
to ohar d.Ther eis other wise arisk ofdamagi ngthedecor ativefo il
ir re par ably .
R Ifth er eis dir ton thefinis hor ifth edecor ativefo ilis dull: usethe
Pa int Cleaner recomme ndedandapprove dfo rMer cedes-Benz.
R Insect remains: soakwithinsect remo verand rinse offth etreat ed
ar eas afte rw ards.
R Birddr oppin gs:soak withwa terand rinse offaf te rw ards.
R Toprev ent waterst ains ,dr ya fo il-wr apped vehicle withasof t,
absorbent clothafte reve rycar wash. R
The service life and color ofdecor ativefo ils areim pair edby:
- Sunl ight
- Temp eratur e,e.g. hotair blower
- Weather condition s
- Stone chipping sand dirt
- Chemic alclean ingagent s
- Oilypr oduct s
R Donotuse polish onmatt edecorativ efo il. Po lishin gwill have theef fect
of shi ning thefo il-wrapped surface.
R Donottr ea tmatt eor stru ctur eddeco rativ efo ils wit hwa x.Pe rm anen t
st ains mayocc ur. Sc
ratche s,cor rosiv edeposits, areas affect ed by
cor rosion anddamag ecaused byinc orrect car e
canno tal wa ys be com pletely repair ed.Insuc h
cases, visitaqu alif ied spec ialistwo rkshop.
Yo ucan obtain mor einf ormat iononcar eand
cle anin gpr oduc tsfrom themanuf acturer. In
thecase offoil-wrapped surfaces, optica ldi f‐
fe re nces mayoccu rbe twee nth esur faces that
we renotpr otect edbyadec orativ efo ilaf te r
re mo ving adecor ativefo il. %
Have wo rkor repair sto decor ativefo ils car‐
ri ed out ataqu alif ied spec ialistwo rkshop,
e.g. inan aut hor ized Mercedes-Benz Center. Maint
enance andcare36
7

If
th eindicat or/warning lampsintheins trument
clus terdo notlig ht up atlow temp eratur es,itis
ve ry likelyth at thedisc hargedbatt eryhas fro‐
zen .In this case youma yne ither jump-start the
ve hicle norcharge thebatt ery.
The service life of abatt eryth at has been
th awe dma ybe dramaticall yshor tened .The
st ar tin gch aract eristic sma ybe impair ed,espe ‐
ciall yat low temp eratur es.
It is recomme ndedthat youha ve ath aw ed bat‐
te ry checkedat aqu alif ied spec ialistwo rkshop.
Plug-in hybrid: besur eto obser vetheno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers.
Al lve hicl es
* NO
TEDama gecau sed bynum erou sor
ex tende datt em ptsto star tth eengine Nu
me rous orextende datt em ptsto star tth e
engine maydamag eth ecat alytic converter
due tonon-co mbusted fuel. #
Avoid numer ousand extende datt em pts
to star tth eengine. Obser
vethefo llo wing pointsdur ing star tin g
assis tance and when chargin gth ebatt ery:
R Onlyuse undamag edjum per cables/c harg‐
ing cables withasuf ficie ntcross -secti onand
insu late dte rm inal clam ps.
R Non-insulat edpar tsof thete rm inal clam ps
mus tno tcom eint ocon tactwi th other metal
par tswhile thejum per cable/c harging cable
is con nect edtothebatt ery/jum p-start con‐
nectio npoi nt.
R The jumper cable/c harging cable mustno t
com eint ocon tactwi th anypar tswhic hma y
mo vewhen theengine isrunning .
R Alw aysmak esur eth at nei ther youno rth e
batt eryis elect rostatic allych arge d.
R Keep away from fire and open flames .
R Donotlean overth ebatt ery.
Obser vetheadditional follo wing pointswhen
ch argin gth ebatt ery:
R Onlyuse batterych arge rs tested and
appr oved forMer cedes-Benz.
R Read thebatt erych arge r's oper ating instruc‐
tions beforech argin gth ebatt ery. Obser
vetheadditional follo wing pointsdur ing
st ar tin gassis tance:
R Startin gassis tance maybe perfor med using
onl ybatt eries withanominal voltag eof 12 V.
R The vehicles mustno tto uc h.
R Vehicl eswith aga soline engine: Jump-
st ar tth eve hicle onlywhen theengine and
ex haus tsy stem arecold. St
arting assistance andchargin gth e12 V
batt ery Re
quirement s:
R The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
R Automatic trans mis sion :The trans missi on
is in po sitio n005D.
R The igniti onand allel ectr icalcons umersar e
sw itchedof f.
R The hoodis op en. Br
ea kdo wnassist anc e383

Ne
wtirepr essur esensor s,e.g. inwint ertires,
ar eaut omatically taught -indur ing thefirs tjou r‐
ne yth ey areused.
The tirepr essur eand thetir ete mp eratur e
appear inthemultifunc tiondispla y
(/ page400).
If th er eis asubs tantia lpr ess ureloss orifth e
tir ete mp eratur eis exc essiv e,youwill bewarned
in thefo llo wing ways:
R viadisp lay messa ges(/ page47 4)
R viathe0077 warning lam pin theins trument
clus ter(/ page500)
The tirepr essu remonit oring system isonl yan
aid. Itis thedr iver's responsibili tyto setth etir e
pr essur eto there comme ndedcoldtirepr ess ure
su itab leforth eoper ating situation .Se tth etir e
pr essur efo rcold tires using atir epr essu re
ga ug e. No tethat thecor rect tirepr ess urefo rth e
cur rent operati ng situa tionmu stfirs tbe taught -
in to thetir epr essur emonit oring system.
In mos tcases, thetir epr essur emonit oring sys‐
te m wil lau tomatical lyupd ateth ene wrefere nce
va lues afte ryo uha ve chang edthetir epr essur e.
Yo ucan ,ho we ver,also updat eth ere fere nce val‐ ues
byrestar tin gth etir epr essur emonit oring
sy stem manuall y(/ page40 1).
Sy stem limit s
The system maybe impair edorma yno tfunc tion
in thefo llo wing situat ions:
R thetir epr essur ehas been setincor rectl y
R ther eis asudden pressur eloss caused, for
ex am ple, byafo re ign obje ctpene tratin gth e
tir e
R ther eis amalfunct ioncaused byano ther
ra dio signal source
Mak esur eto obser vethefo llo wing further rela‐
te dsubjec t:
R noteson tirepr essur e(/ page396)
Chec kingthetir epr essur ewit hth etir epr es‐
sur emoni toring system
Re quirement s:
R The ignit ionisswitc hedon. On-
boar dcom puter:
4 Service 5
Tires
One ofthefo llo wing displa ysappear s:
R Cur rent tirepr ess ureand tirete mp eratur eof
th eindividual wheels: R
Tire pressure willbedisplayed afterdriving a
few minutes
R Tire Pressure MonitorAct ive: thete ac h-in
pr oce ssofthesy stem isno tye tcomple te.
The tirepr essur esarealr eady being moni‐
to re d. #
Com pareth etir epr essur ewit hth ere com‐
mend edtirepr ess urefo rth ecur rent operat‐ 40
0
Whe elsand tires

ing
con dition (/page39 7). Obser vethe
no teson tirete mp eratur e(/ page396).
% The values displa yedin themultifunc tiondis‐
pla yma yde viat efrom those ofthetir epr es‐
sur ega ug eas they referto sea leve l.At high
altitudes, thetir epr essur eva lue indic ated by
a pr essur ega ug ear ehigh erthan those
sho wnbytheon- boar dcom puter.In this
case, donotre duce thetir epr essur e.
Mak esur eto obser vethefo llo wing further rela‐
te dsubjec t:
R Noteson tirepr essur e(/ page396)
Re star ting thetir epr essur emoni toring sys‐
te m
Re quirement s:
R The recomme ndedtirepr ess ureis cor rectl y
se tfo rth ere spectiv eoper ating status on
eac hof thefo ur wheel s(/ page39 6).
Re star tth etir epr essur emonit oring system in
th efo llo wing situat ions:
R The tirepr essur ehas chang ed.
R The wheels ortires have been chang edor
ne wlyins talled. On-
boar dcom puter:
4 Service 5
Tires #
Swipe down wardson Touc hCon trol on the
lef t-hand sideofthesteer ing wheel.
The Use Current Pressures asNew Refer-
ence Values? messageis sho wninthemulti‐
func tion displa y. #
Tobegin restar t,pr ess Touc hCon trol on the
lef t-hand sideofthesteer ing wheel.
The Tire Press. MonitorRestart edmessag eis
sho wninthemultifunc tiondispla y.
Cur rent wa rning mess ages aredele tedand
th eye llo w0077 warning lam pgoes out.
Af teryo uha ve been driving fora fe w
minut es,thesy stem checks whe ther thecur‐
re nt tirepr ess ures arewi thin thespecif ied
ra ng e. The current tirepr ess ures areth en
accep tedas refere nce values andmon itor ed.
Mak esur eto obser vethefo llo wing further rela‐
te dsubjec t:
R Noteson tirepr essur e(/ page396) Ra
dio -equipme ntappr oval of thetir epr es‐
sur emoni toring system
Ra dio equipme ntappr oval number s Co
untr yR adiotype approval number
Ca nada IC:2546A -GG4T
IC: 2546A -DG6W2D4
IC: 2546A -MC34MA4
US AF CCID:MRXGG4 T
FCC ID:MRXD G6W2D4
FCC ID:MRXM C34MA4 Fu
rther information onthedeclar ationofcon ‐
fo rm ity forwir eles sve hicle component s
(/ page25). Ti
re pres sur elo ss wa rning system Fu
nction ofthetir epr essur eloss warning
sy stem
The tirepr essur eloss warning system warnsth e
dr iver by means ofdisp lay messa geswhen ther e
is ase vere tirepr es su re loss. Wheels
andtires 40
1

Af
tera ch ang ein tirepr essur e,awheel rotatio n
or atir ech ang e,or ifyo uha ve re-ins talled
wheels ortires, thetir epr essur eloss warning
sy stem has tobe restar ted(/ page402).
The tirepr essur eloss warning system does not
re place theneed toregular lych eckth etir epr es‐
sur e.
Sy stem limita tions
The system maybe impair edorma yno tfunc tion
par ticular lyin thefo llo wing situat ions:
R Incorrectly settir epr ess ure
R Sud den press urelos scau sed,fo rex am ple,
by afo re ign obje ctpene trating thetir e
R Steady pressur eloss inseveraltir es
The system has are strict ed ordel ayed func tion
par ticular lyin thefo llo wing situat ions:
R Poor ground condit ions,e.g.snowor grave l
R Driving with sno wch ains
R When adoptingave ry spor tydriving style
wit hhigh corner ing speeds orsudden accel‐
er ation
R Drivin gwit hahigh load Be
sureto also obse rveth efo llo wing further
re lat ed subje cts:
R Noteson tirepr essur e(/ page396)
R Displa ymessag esabout thetir es
(/ page47 4)
Re star ting thetir epr essur eloss warning
sy stem
Re quirement s:
R The recomme ndedtirepr ess ureis cor rectly
se tfo rth ere spectiv eoper ating status on
eac hof thefo ur wheel s(/ page39 6).
Re star tth etir epr essur eloss warning system in
th efo llo wing situat ions:
R The tirepr essur ehas chang ed.
R The wheels ortires have been chang edor
ne wlyins talled. On
-bo ardcom puter:
4 Service5
Tire s #
Swip edo wn wardson Touc hCon trol on the
lef t-hand sideofthesteer ing wheel.
The Tire Pressure ControlSystem
Act iveR estart :Press Touch Controlmessag e
is sho wninthemultifunc tiondispla y.
Re star tth etir epr essur eloss warning system in
th efo llo wing situat ions:
R The tirepr essur ehas chang ed.
R The wheels ortires have been chang edor
ne wlyins talled. #
Tobegin restar t,pr ess Touc hCon trol on the
lef t-hand sideofthesteer ing wheel.
The Tire Pressure NowOK?messag eis
sho wninthemultifunc tiondispla y. #
Select Yes. #
Toconf irm restar t,pr ess Touc hCon trol on
th elef t-hand sideofthesteer ing wheel.
The Run FlatIndic atorRestart edmessag eis
sho wninthemultifunc tiondispla y. 402
Wheels andtires

#
Donotmix theappr ovedre frig er ant
com pressor oilwithadif fere nt refrig er‐
ant com pressor oil. Wo
rkon theclimat econ trol system maybe car‐
ri ed out onlyby aqu alif ied spec ialistwo rkshop.
All appli cable regulations, aswellas SAEstand‐
ar dJ63 9,mus tbe adher edto.
The instruction labelontheclimat econ trol sys‐
te m forth ere frig er ant type andthere frig er ant
com pressor oilisloca tedon theinside ofthe
hood. 1
Hazar dand service warning symbols
2 Refrig er ant filling capac ity 3
Applic ablestandar ds
4 PAGoil par tnum ber
5 GWP(Global Warming Potential) ofthere frig‐
er ant used
6 Refrig er ant type
Symbo ls1 warnofthefo llo wing:
R Possible dangers
R The need tohave ser vice workcar ried out at
a qu alif ied spec ialistwo rkshop only
Re frig er ant filling capacity
Fi lling capacityforre frig er ant and PAGoil Model
Refrig er ant
All model s2 2.2±0.4 oz
(630 ±10 g) Model
PAGoil
All model s2 .8±0.4 oz
(80 ±10 g) Ve
hicl edata Ve
hicl edimens ions The
heightsspeci fied mayva ry as are sult ofthe
fo llo wing fact or s:
R Tire s
R Load
R Conditio nof thesuspension
R Option aleq uipment 436
Tech nica lda ta

Disp
laymes sages Int
roducti on No
teson displa ymessag es
Displa ymessag esappear onthemultifunc tion
displa y.
Dis play messa geswit hgr aphic symbols aresim‐
plif ied intheOper ator's Manual andmaydif fer
fr om thesymbols onthemultifunc tiondispla y.
The multifunct iondispla ysho wshigh-pr iority dis‐
pla ymessag esinred. Cer tain displa ymess ages
ar eacc ompanied byawa rning tone.
Pl ea se act inacco rdanc ewit hth edispla ymes‐
sag esand follo wtheadditional notesin the
Oper ator's Manual .
Fo rsome display messa ges,asymbol isalso
sho wn:
R Õ Further information
R 00A4 Hidedispla ymessag e
Yo ucan selectthedesir edsymbol byswiping
lef tor right onthelef t-hand Touc hCon trol.
Pr ess theÕ symbol tosho wfur ther information on
themultifunc tiondispla y.Press the00A4
symbol tohide thedispla ymessag e.
Yo ucan hide low- prior ity displa ymessag esby
pr essing button¤ orthelef t-hand Touc h
Con trol. The displ aymessa geswill then be
st or ed inthemessag ememor y.
Re ctify thecause ofadispla ymessag eas
qu ickl yas possible .
High- prior ity displa ymess ages can notbe hid‐
den. Themultif unction displa ysho wsthese dis‐
pla ymessag escon tinuousl yuntil thecause of
th edispla ymessag ehas been rectif ied.
Cal ling up sto reddispl aymes sages
On-b oard com puter:
4 Service5
1Mes sage
If th er ear eno displa ymessag es,NoMessages
will appear onthemultifunc tiondispla y. #
Scrollth ro ugh thedispla ymessag esby swip‐
ing upw ards ordown wardson thelef t-hand
To uc hCon trol. #
Toexitth emess agemem ory: press the
¤ button. Displa
ymessag esand warning/ indic ator lam ps 439