ESP MERCEDES-BENZ C300 4MATIC 2010 W204 Owner's Guide

Panic alarmXActivating: Press and hold !
button : for at least 1 second.
An audible alarm and flashing exterior
lamps will operate.
XDeactivating: Press ! button : again.
or
XInsert the SmartKey into the starter switch.
or
XPress the KEYLESS-GO start/stop button.
The SmartKey with KEYLESS-GO must be
inside the vehicle.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Driving safety systems
Introduction
This section contains information about the
following driving safety systems:
RABS (Antilock Brake System)
RAdaptive Brake
RBAS (Brake Assist System)
REBP (Electronic Brake Proportioning)
RESP® (Electronic Stability Program)
iIn winter operation, the maximum
effectiveness of most of the driving
systems described in this section is only
achieved with winter tires, or snow chains
as required.
Safety notes
GWarning!
The following factors increase the risk of
accidents:
RExcessive speed, especially in turns
RWet and slippery road surfaces
RFollowing another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
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vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user’s safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
ABS
GObserve Safety notes, see page 60.GWarning!
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
The Antilock Brake System (ABS) regulates
the brake pressure so that the wheels do not
lock during braking. This allows you to
maintain the ability to steer your vehicle.
The ABS is functional above a speed of
approximately 5 mph (8 km/h) independent
of road surface conditions.
On slippery road surfaces, the ABS will
respond even to light brake pressure.
The ABS indicator lamp ! in the
instrument cluster comes on when you switch
on the ignition. It goes out when the engine
is running.
Braking
At the instant one of the wheels is about to
lock up, a slight pulsation can be felt in the
brake pedal. The pulsation indicates that the
ABS is in the regulating mode.
XKeep firm and steady pressure on the brake
pedal while you feel the pulsation.
Continuous, steady brake pedal pressure
yields the advantages provided by the ABS,
namely braking power and the ability to steer
the vehicle.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
Emergency brake maneuver
XKeep continuous full pressure on the brake
pedal.GWarning!
If the ABS malfunctions, other driving safety
systems such as the BAS or the ESP ®
are also
switched off. Observe indicator and warning
lamps that may come on as well as messages
in the multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing steering
capability and extending the braking distance.
BAS
GObserve Safety notes, see page 60.
The Brake Assist System (BAS) operates in
emergency situations. If you apply the brakes
very quickly, the BAS provides full brake
boost automatically, thereby potentially
reducing the braking distance.
XApply continuous full braking pressure until
the emergency braking situation is over.
The ABS will prevent the wheels from
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When you release the brake pedal, the brakes
function again as normal. The BAS is then
deactivated.GWarning!
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
Adaptive Brake
Adaptive Brake provides a high level of
braking safety as well as increased braking
comfort. Adaptive Brake takes driver and
vehicle characteristics into consideration,
thus achieving an optimal braking effect.
In addiditon, Adaptive Brake provides the hill-
start assist system ( Y page 183).
For more information on the brake system,
see ( Y page 255).
EBP
GObserve Safety notes, see page 60.
The Electronic Brake Proportioning (EBP)
enhances braking effectiveness by allowing
the rear brakes to supply a greater proportion
of the braking effort in straight-line braking
without a loss of vehicle stability.
GWarning!
If the EBP malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
ESP ®GObserve Safety notes, see page 60.
The Electronic Stability Program (ESP
®
) is
operational as soon as the engine is running.
It monitors the vehicle’s traction (force of
adhesive friction between the tires and the
road surface) and handling.
The ESP ®
recognizes that the vehicle deviates
from the direction of travel as intended by the
driver. By applying brakes to individual
wheels and by limiting the engine output, the
ESP ®
works to stabilize the vehicle. The
ESP ®
is especially useful while driving off and
on wet or slippery road surfaces. The ESP ®
also stabilizes the vehicle during braking and
steering maneuvers.
The ESP ®
warning lamp d in the
instrument cluster comes on when you switch
on the ignition. It goes out when the engine
is running.
The ESP ®
warning lamp d in the
instrument cluster flashes when the ESP ®
is
engaged.
GWarning!
Never switch off the ESP ®
when you see the
ESP ®
warning lamp d flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESP ®
cannot
prevent accidents resulting from excessive
speed.
i Vehicle status messages in the
multifunction display ( Y page 270) will
refer to the ESP ®
as ESC.
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! Vehicles with 4MATIC:
Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Vehicles with 4MATIC:
Because the ESP ®
operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the parking brake is
being tested on a brake test dynamometer.
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! Vehicles without 4MATIC:
Because the ESP ®
operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position 0 or
1 or KEYLESS-GO start/stop button in
position 0 or 1) when the parking brake is
being tested on a brake test dynamometer
or the vehicle is being towed with the front
axle raised.
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! The ESP ®
will only function properly if you
use wheels of the recommended tire size
as specified in the “Technical data” section
of this Operator’s Manual.
i The cruise control switches off
automatically when the ESP ®
engages.Electronic Traction System
(ETS/4-ETS) GObserve Safety notes, see page 60.
The ETS (Electronic Traction System) and
4-ETS (four-wheel Electronic Traction
System, vehicles with 4MATIC only) are
components of the ESP ®
. The ETS/4-ETS
improves the vehicle’s ability to utilize
available traction, especially under slippery
road conditions by applying the brakes to a
spinning wheel. Vehicles with 4MATIC also
transfer more power to the wheel(s) with
traction.
When you switch off the ESP ®
, the
ETS/4-ETS is still enabled.
Switching the ESP ®
off or on (except
C 63 AMG)
GWarning!
The ESP ®
should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESP ®
when a spare
wheel is mounted.
To improve the vehicle’s traction, switch off
the ESP ®
. This allows the drive wheels to spin
and thus cut into surfaces for better grip, for
example
R when driving with snow chains
R in deep snow
R in sand or gravel
GWarning!
Switch on the ESP ®
immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESP ®
will not
stabilize the vehicle when it is starting to skid
or a wheel is spinning.
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When you switch off the ESP®,
Rthe ESP® will not stabilize the vehicle
Rthe engine output is not limited, which
allows the drive wheels to spin and thus cut
into surfaces for better grip
Rthe ETS/4-ETS will still apply the brakes to
a spinning wheel
Rthe ESP® continues to operate when you
are braking
Rthe cruise control cannot be activated
Rthe cruise control switches off if activated
iWhen the ESP® is switched off and one or
more drive wheels are spinning, the ESP®
warning lamp d in the instrument
cluster flashes. However, the ESP® will
then not stabilize the vehicle.
XSwitching off: With the engine running,
press ESP® switch : until the ESP®
warning lamp d in the instrument
cluster comes on.
The ESP® is switched off.
GWarning!
When the ESP® warning lamp d is
illuminated continuously, the ESP® is
switched off or is not operational due to a
malfunction. Vehicle stability in standard
driving maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP®.
! Avoid spinning of a drive wheel for an
extended period with the ESP® switched
off. This may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
XSwitching on: Press ESP® switch : until
the ESP® warning lamp d in the
instrument cluster goes out.
You are now again in normal driving mode
with the ESP® switched on.
C 63 AMG
Switching ESP® SPORT on or off
GWarning!
ESP® SPORT should not be switched on
during normal driving.
Switching ESP® SPORT on will result in the
following:
Rno restriction to engine torque
Rsystem-supported traction control is
limited
ESP® SPORT is designed for driving on closed
tracks when the vehicle’s natural oversteer
and understeer characteristics are desired
and requires a highly skilled and experienced
driver able to handle these critical driving
situations.
You could lose control of your vehicle and
cause an accident.
Please be aware of these limits when you
switch on ESP® SPORT.
Do not switch on ESP® SPORT when a spare
wheel is mounted.
To improve the vehicle’s traction, switch on
ESP® SPORT. This allows the drive wheels to
spin and thus cut into surfaces for better grip,
for example
Rwhen driving with snow chains
Rin deep snow
Rin sand or gravel
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GWarning!
Switch off ESP® SPORT and switch on the
ESP® immediately if the aforementioned
circumstances do not apply anymore.
Otherwise ESP® SPORT will only stabilize the
vehicle to a limited extent when it is starting
to skid or a wheel is spinning.
When you switch on ESP® SPORT
Rthe ESP® stabilizes the vehicle only to a
limited extent
Rthe engine output is limited, but only to the
extent that allows the drive wheels to spin
and thus cut into surfaces for better grip
Rthe ETS will still apply the brakes to a
spinning wheel
Rthe ESP® continues to operate when you
are braking hard
Rthe cruise control cannot be activated
Rthe cruise control switches off if activated
iWhen ESP® SPORT is switched on and
one or more drive wheels are spinning, the
ESP® warning lamp d in the instrument
cluster flashes. However, the ESP® will
then stabilize the vehicle only to a limited
extent.
XSwitching on: With the engine running,
press ESP® SPORT switch : briefly.
The ESP® warning lamp d in the
instrument cluster comes on. The message
ESC-SPORT appears in the multifunction
display.
XSwitching off: With the engine running,
press ESP® SPORT switch : briefly.
The ESP® warning lamp d in the
instrument cluster goes out. The message
ESC-ON appears in the multifunction
display.
ESP® SPORT switches off automatically when
you turn off the engine. When starting the
engine, the ESP® is activated automatically.
iVehicle status messages in the
multifunction display (Y page 270) will
refer to the ESP® as ESC.
Switching the ESP® off or on
GWarning!
The ESP® should not be switched off during
normal driving.
Disabling of the system will result in the
following:
Rno restriction to engine torque
Rloss of system-supported traction control
“ESP® OFF” is designed for driving on closed
tracks when the vehicle’s natural oversteer
and understeer characteristics are desired
and requires a highly skilled and experienced
driver able to handle these critical driving
situations.
You could lose control of your vehicle and
cause an accident.
Please be aware of these limits when you
switch off the ESP®.
Do not switch off the ESP® when a spare
wheel is mounted.
To improve the vehicle’s traction, switch off
the ESP®. This allows the drive wheels to spin
and thus cut into surfaces for better grip, for
example
Rwhen driving with snow chains
Rin deep snow
Rin sand or gravel
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GWarning!
Switch on the ESP® immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESP® will not
stabilize the vehicle when it is starting to skid
or a wheel is spinning.
When you switch off the ESP®,
Rthe ESP® will not stabilize the vehicle
Rthe engine output is not limited, which
allows the drive wheels to spin and thus cut
into surfaces for better grip
Rthe ETS will still apply the brakes to a
spinning wheel
Rthe ESP® continues to operate when you
are braking hard
Rthe cruise control cannot be activated
Rthe cruise control switches off if activated
iWhen the ESP® is switched off and one or
more drive wheels are spinning, the ESP®
warning lamp d in the instrument
cluster does not flash. The ESP® will then
not stabilize the vehicle.
XSwitching off: With the engine running,
press ESP® SPORT switch : until the
ESP® warning lamp d and the ESP OFF
warning lamp åin the instrument
cluster come on.
The message ESC-OFF appears in the
multifunction display.
iVehicle status messages in the
multifunction display (Y page 270) will
refer to the ESP® as ESC.
GWarning!
When the ESP® warning lamp d and the
ESP® OFF warning lamp å are illuminated
continuously, the ESP® is switched off.
Vehicle stability in standard driving
maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP®.
! Avoid spinning of a drive wheel for an
extended period with the ESP® switched
off. This may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
XSwitching on: With the engine running,
press ESP® SPORT switch : briefly.
The ESP® warning lamp d and the
ESP® OFF warning lamp å in the
instrument cluster go out. The message
ESC-ON appears in the multifunction
display.
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
Activating
XWith SmartKey: Remove the SmartKey
from the starter switch.
XWith KEYLESS-GO: Turn off the engine and
open the driver’s door.
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DeactivatingXSwitch on the ignition.
iStarting the engine will also deactivate
the immobilizer.
In the event that the engine cannot be
started (yet the vehicle’s battery is
charged), the system is not operational.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the
USA) or 1-800-387-0100 (in Canada).
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens
Ra door
Rthe trunk
Rthe hood
The alarm will stay on even if the activating
element, a door, for example, is closed
immediately.
The alarm system will also be triggered when
Rthe vehicle is opened with the mechanical
key
Ra door is opened from the inside
Rthe trunk is opened with the emergency
release button
To cancel the alarm after it has been
triggered, see “Canceling the alarm”
(Y page 68).
iIf the alarm stays on for more than
30 seconds, the Tele Aid system initiates a
call to the Customer Assistance Center
automatically. The Tele Aid system will
initiate the call provided that
Ryou have subscribed to the Tele Aid
service
Rthe Tele Aid service has been activated
properly
Rthe necessary mobile phone, power
supply and GPS coverage are available
XArming: Lock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash three times and
an acoustic warning sounds three times to
indicate that the vehicle is locked. Indicator
lamp : flashes to indicate that the alarm
system is armed.
iIf the turn signal lamps do not flash three
times and the acoustic warning does not
sound three times, a door or the trunk may
not be properly closed.
Close the respective element.
XDisarming: Unlock the vehicle with the
SmartKey or with KEYLESS-GO.
The turn signal lamps flash once and an
acoustic warning sounds once to indicate
that the alarm system is disarmed.
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XHave the SmartKey deactivated by an
authorized Mercedes-Benz Center.
XReport the loss of the SmartKey or the
mechanical key to your car insurance
company immediately.
XHave the mechanical lock replaced if
necessary.
Any authorized Mercedes-Benz Center will be
glad to supply you with a replacement. For
information on replacing the SmartKey, see
“Replacing the SmartKey” (Y page 74).
Replacing the SmartKey
Only you, or someone authorized by you can
order a replacement key from any Mercedes-
Benz Center. In order to do so, the Mercedes-
Benz Center will require proof of identity and
vehicle ownership with original documents,
including the following:
If you are the current owner of the vehicle:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license
If you are an authorized person:
Rthe vehicle’s current state registration
Ra current identity card, passport, or drivers
license for the authorized individual
Rsigned and dated authorization from the
owner of the vehicle for which the key is
being requested
iDuplicated or photocopied
documentation will not be accepted.
Activating the key
Once you, or an authorized person, has
provided the appropriate documents, the
Mercedes-Benz Center will need to
synchronize the key to your vehicle before it
can be used. In order to do so, the Mercedes-
Benz Center need access to your vehicle.
Opening the doors from the inside
You can open a door from the inside even
when it is locked unless it is secured with the
child safety lock (Y page 59).
Open door only when conditions are safe to
do so.
Example illustration driver’s door
If the vehicle has previously been locked with
the SmartKey or with KEYLESS-GO, opening
a door from the inside will trigger the anti-
theft alarm system.
To cancel the alarm, see (Y page 68).
XFront doors: Pull on inside door
handle ; on the respective front door.
If the door was locked, locking knob : will
move up.
XRear doors: Pull up locking knob on the
respective rear door to unlock door.
XPull on the inside door handle on the
respective rear door.
Automatic central locking
The doors and the trunk lock automatically
when the vehicle is set into motion.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
The doors are designed to unlock
automatically after an accident if the force of
the impact exceeds a preset threshold.
The vehicle locks automatically when the
ignition is switched on and the wheels are
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turning at a vehicle speed of above 9 mph
(15 km/h). You could therefore lock yourself
out when the vehicle is pushed or towed or is
on a test stand.
XSwitching off: Press and hold central
unlocking switch : until an acoustic signal
sounds.
XSwitching on: Press and hold central
locking switch ; until an acoustic signal
sounds.
iIf you press and hold either switch and no
acoustic signal sounds, the respective
setting has already been selected.
iYou can also switch on or off the
automatic central locking using the control
system (Y page 135).
Locking and unlocking from the inside
GObserve Safety notes, see page 54.
You can lock or unlock the vehicle from the
inside using the central locking or unlocking
switch. This can be useful, for example, if you
want to lock the vehicle before starting to
drive.
The central locking or unlocking switch does
not lock or unlock the fuel filler flap.
XLocking: Press central locking switch ;.
When the front passenger door is closed,
the vehicle locks.
XUnlocking: Press central unlocking
switch :.
You can open a locked front door from the
inside. Open door only when conditions are
safe to do so.
If the vehicle was previously locked with the
central locking switch
Rand the SmartKey is set to factory settings,
the complete vehicle is unlocked when a
front door is opened from the inside
Rand the SmartKey is set to selective
settings, only the front door opened from
the inside is unlocked
Opening the trunk
GWarning!
Make sure the trunk is closed when the engine
is running and while driving. Among other
dangers, deadly carbon monoxide (CO) gases
may enter vehicle interior resulting in
unconsciousness and death.
! When you open the trunk, the trunk lid
swings open upwards. Always make sure
there is sufficient overhead clearance.
You can open the trunk when the vehicle is
stationary.
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