MERCEDES-BENZ CL-Class 2011 C216 Owner's Guide

MB info call button ........................394
Remote vehicle locking ..................396
Roadside Assistance button ..........393
Self-test ......................................... 392
System .......................................... 391
Vehicle remote unlocking ..............396
Telephone
Accepting a call ............................. 338
Calling voicemail ............................ 185
Call waiting .................................... 185
Conference connection .................. 185
Ending an active call ......................185
Entering phone numbers ................ 184
Incoming call ................................. 184
Keypad ........................................... 110
Menu (on-board computer) ............338
Number from the phone book ........ 338
Outgoing call ................................. 184
redialing ......................................... 184
Redialing ........................................ 339
Rejecting/ending a call .................338
Sending DTMF tones ...................... 187
Single call ...................................... 185
Switching hands-free microphone
on/off ............................................ 185
Toggling ......................................... 185
Telephone basic menu
Bluetooth ®
interface ...................... 183
Telephone compartment .................. 385
Telephone number Entering ......................................... 184
Temperature
Coolant .......................................... 328
Engine oil (on-board computer) ...... 335
Outside temperature ...................... 329
Setting ........................................... 259
Setting (COMAND) .........................234
Theft deterrent locking system
Immobilizer ...................................... 68
Tilt/sliding sunroof
see Sliding sunroof
Time
Setting ........................................... 129
Time format
Setting ........................................... 130
Timer (on-board computer) .............. 336Time zone
Setting ........................................... 130
Tiredness assistant
see ATTENTION ASSIST
Tire pressure
Calling up (on-board computer) .....445
Checking manually ........................444
Display message ............................ 369
Maximum ....................................... 444
Notes ............................................. 442
Recommended ............................... 441
Tire pressure monitoring system
Function/notes ............................. 445
Restarting ...................................... 447
Warning lamp ................................. 381
Tires
Aspect ratio (definition) .................459
Average weight of the vehicle
occupants (definition) ....................458
Bar (definition) ............................... 458
Characteristics .............................. 457
Checking ........................................ 438
Definition of terms .........................457
Direction of rotation ......................461
Distribution of the vehicle
occupants (definition) ....................460
DOT, Tire Identification Number
(TIN) ............................................... 457
DOT (Department of
Transportation) (definition) ............458
Flat tire .......................................... 421
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 458
GVW (Gross Vehicle Weight)
(definition) ..................................... 458
GVWR (Gross Vehicle Weight
Rating) (definition) .........................458
Increased vehicle weight due to
optional equipment (definition) ......458
Kilopascal (kPa) (definition) ...........459
Labeling (overview) ........................453
Load bearing index (definition) ......460
Load index ..................................... 456
Load index (definition) ...................459
Maximum loaded vehicle weight
(definition) ..................................... 459
Maximum load on a tire
(definition) ..................................... 459Index19

Maximum permissible tire
pressure (definition) ....................... 459
Maximum tire load .........................452
Maximum tire load (definition) .......459
Optional equipment weight
(definition) ..................................... 460
PSI (pounds per square inch)
(definition) ..................................... 459
Replacing ....................................... 460
Service life ..................................... 440
Sidewall (definition) .......................460
Speed index (definition) .................458
Storing ........................................... 461
Structure and characteristics
(definition) ..................................... 457
Temperature .................................. 453
TIN (Tire Identification Number)
(definition) ..................................... 460
Tire bead (definition) ......................459
Tire pressure (definition) ................459
Tire pressures (recommended) ......458
Tire size (data) ............................... 461
Tire size designation, load-bearing
capacity, speed index ....................454
Tire tread ....................................... 439
Tire tread (definition) .....................459
Total load limit (definition) .............460
Traction ......................................... 453
Traction (definition) .......................460
Tread wear ..................................... 453
Uniform Tire Quality Grading
Standards ...................................... 452
Uniform Tire Quality Grading
Standards (definition) ....................458
Unladen weight (definition) ............459
Wear indicator (definition) .............460
Wheel rim (definition) ....................458
Tires and wheels (important safety
information) ....................................... 438
Toggling .............................................. 185
Tone settings Balance and fader ..........................125
Treble and bass ............................. 125
Top Tether ............................................ 59
Towing Important safety guidelines ...........430
Installing the towing eye ................431
Removing the towing eye ...............432Traffic jam function ........................... 155
Traffic Program Switching off .................................. 124
Traffic report
Real-time traffic report ..................161
Traffic report read-aloud function ... 159
Traffic reports .................................... 159
Transfer case ..................................... 281
Transmission position display ......... 276
Transmission positions .................... 276
Treble and bass Adjusting ....................................... 125
Trip computer (on-board
computer) .......................................... 332
Trip odometer Calling up ....................................... 332
Resetting (on-board computer) ......333
True Image™ ...................................... 127
Trunk Automatic opening ..................... 82, 83
Emergency release ..........................84
Important safety guidelines .............81
Limiting the opening angle ............. 234
Locking separately ...........................83
Trunk lid
Display message ............................ 372
Trunk lid opening height
restriction .......................................... 234
trunk load (maximum) ...................... 474
Turn signal (display message) ......... 356
Turn signals ....................................... 246
Type plate see Vehicle identification plate
U
Unlocking Emergency unlocking .......................80
From inside the vehicle (central
unlocking button) ............................. 79
Using the telephone .......................... 184
20Index

V
Vanity mirror Sun visor ........................................ 388
Vehicle
Data acquisition ............................... 27
Emergency unlocking .......................80
Equipment ....................................... 23
Exterior view .................................... 30
Individual settings (on-board
computer) ...................................... 341
Loading .......................................... 448
Lowering ........................................ 425
Maintenance .................................... 24
Parking up ..................................... 286
Raising ........................................... 422
Reporting problems .........................26
Towing away .................................. 430
Tow-starting ................................... 430
Transporting .................................. 433
Vehicle data
see Technical data
Vehicle dimensions ........................... 474
Vehicle identification number see VIN
Vehicle identification plate .............. 467
Vehicle level ...................................... 304
Active Body Control .......................305
Vehicle level (display message) ....... 364
Vehicle tool kit .................................. 420
Vehicle weights ................................. 474
Video (DVD) ........................................ 335
Video DVD Fast forward/rewind ...................... 225
Operation ....................................... 223
Pause function ............................... 226
Selecting ........................................ 225
Selecting a film/title ...................... 226
Selecting a scene/chapter ............226
Stop function ................................. 226
Video DVD (on-board computer) ...... 335
Video DVD mode Switching to ................................... 224
VIN ...................................................... 467
Voice Control System Settings ................................. 130, 131Volume
Adjusting ....................................... 124
Navigation announcements ...........124
Phone calls .................................... 124
W
Warning and indicator lamps ABS ................................................ 377
Brakes ........................................... 375
Check Engine ................................. 380
ESP ®
.............................................. 378
ESP ®
OFF ....................................... 379
Fuel tank ........................................ 380
Overview .......................................... 33
Reserve fuel ................................... 380
Seat belt ........................................ 376
SRS ................................................ 379
Tire pressure monitor ....................381
Warranty ............................................ 466
Waveband Switching (radio) ............................ 196
Wheel bolt tightening torque ........... 425
Wheel chock ...................................... 422
Wheels Changing/replacing .......................460
Changing a wheel .......................... 421
Checking ........................................ 438
Cleaning ......................................... 412
Mounting a wheel .......................... 424
Removing a wheel ..........................424
Storing ........................................... 461
Tightening torque ........................... 425
Wheel size/tire size .......................461
Window curtain air bag
Display message ............................ 347
Operation ......................................... 46
Windows
see Side windows
Windows (cleaning instructions) ..... 413
Windshield Defrosting ...................................... 260
Infrared reflective .......................... 400
Windshield washer fluid (display
message) ............................................ 373
Windshield washer system Adding washer fluid .......................408
Notes ............................................. 473
Index21

Windshield wipersReplacing the wiper blades ....252, 253
Switching on/off ........................... 251
Troubleshooting ............................. 253
Winter operation ....................... 291, 440
Radiator cover ............................... 405
Winter tires ........................................ 440
Wiper blades Cleaning ......................................... 413
Z
ZAGAT ®
rating service ...................... 150
22Index

Product information
We recommend using genuine Mercedes-
Benz parts as well as conversion parts and
accessories explicitly approved by us for your
vehicle model.
We have tested these parts to determine their
reliability, safety and special suitability for
Mercedes-Benz vehicles. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. We cannot therefore be
held responsible for them, even if in individual
cases an official approval or authorization by
governmental or other agencies should exist.
The use of non-approved parts could affect
your vehicle's operating safety. Mercedes-
Benz therefore recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle. Genuine
Mercedes-Benz parts, approved conversion
parts and accessories are available from any
authorized Mercedes-Benz Center. In
addition, you will receive advice about
permissible technical modifications, and the
parts will be professionally installed.
Operator's Manual
Notes on the Operator's Manual
This Operator's Manual contains a great deal
of helpful information. We urge you to read it
carefully and familiarize yourself with the
vehicle before driving.
For your own safety and longer service life of
the vehicle, we urge you to follow the
instructions and warnings contained in this
Operator's Manual. Ignoring them could
result in damage to the vehicle or personal
injury to you or others. Vehicle damage
caused by failure to follow instructions is not
covered by the Mercedes-Benz Limited
Warranty.
Vehicle equipment
This manual describes all the standard and
optional equipment of your vehicle available
at the time of publication of the Operator's
Manual. Country-specific differences are
possible. Note that your vehicle may not be
equipped with all functions described. This
also refers to safety-related systems and
functions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations. All the systems
found in your vehicle are listed in the original
purchase agreement of your vehicle. Should
you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operating Instructions and the
Maintenance Booklet are important
documents and should be kept in the vehicle.
Service and vehicle operation
Service and Literature
The Service and Warranty Information
booklet contains detailed information about
the warranties covering your vehicle. Your
authorized Mercedes-Benz Center will
replace and repair any factory-fitted parts
based on the terms and conditions of the
following warranties:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island and Vermont
R State Warranty Enforcement Laws (Lemon
Laws)
Introduction23

Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
Change of address or ownership
In the event of a change of address, be sure
to send in the "Change of Address Notice"
found in the Service and Warranty
Information Booklet, or simply call the
Mercedes-Benz Customer Assistance Center
(in the USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100. This will assist
us in contacting you in a timely manner
should the need arise.
24Introduction

If you sell your Mercedes, please leave all
literature with the vehicle to make it available
to the next operator.
If you bought this vehicle used, be sure to
send in the "Notice of Purchase of Used Car"
found in the Service and Warranty
Information Booklet, or call the Mercedes-
Benz Customer Assistance Center (in the
USA) at 1-800-FOR-MERCedes
(1-800-367-6372) or Customer Service (in
Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R Service facilities or replacement parts may
not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be available.
The use of leaded fuels can damage the
catalytic converter.
R Gasoline may have a considerably lower
octane rating. Improper fuel can cause
engine damage.
Certain Mercedes-Benz models are available
for delivery in Europe under our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses:
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Operating safety
Safety notes
GWarning
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because the
vehicle's electronic components are
interconnected, any modifications made may
produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
Contact an authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function when the
engine is running. You should therefore never
turn off the engine while driving.
GWarning
Heavy blows against the vehicle underbody or
tires/wheels may cause serious damage and
impair the operating safety of your vehicle.
Such blows can be caused, for example, by
running over an obstacle, road debris or a
pothole. If you feel a sudden significant
vibration or ride disturbance, or you suspect
that damage to your vehicle has occurred:
R turn on your hazard warning flashers.
R slow down carefully.
R drive with caution to an area which is a safe
distance from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized Mercedes-Benz Center or other
qualified maintenance or repair facility for
further inspection or repairs.
Introduction25Z

Proper use of the vehicle
To ensure proper use of the vehicle, you must
familiarize yourself with the following
information and rules:
R safety notes in this Operator's Manual
R technical data in this Operator's Manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles
GWarning!
Various warning labels are attached to your
vehicle. These warning labels are intended to
make you and others aware of various risks.
Do not remove any of these warning labels
unless explicitly instructed to do so by
information on the label itself.
Removing warning labels may cause you and
others to be unaware of certain risks which
may result in an accident and/or personal
injury.
Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
with the Mercedes-Benz Center again or, if
necessary, contact us at one of the following
addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting malfunctions relevant to
safety
For the USA only:
The following text is reproduced as required
of all manufacturers according to Title 49,
Code of U.S. Federal Regulations, Part 575
pursuant to the National Traffic and Motor
Vehicle Safety Act of 1966.
Reporting safety defects
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153); go
to: http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters,
1200 New Jersey Avenue, SE, West Building,
Washington, DC 20590.
You can also obtain additional information
about vehicle safety from:
http://www.safercar.gov .
26Introduction

Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions are not covered either by
Mercedes-Benz Limited Warranty or by the
New or Used-Vehicle Warranty of
Daimler AG.
Data stored in the vehicle
Information regarding electronic
recording devices
(Including California Code Supplement
§ 9951)
Please note that your vehicle is equipped with
devices that can record vehicle systems data.
If your vehicle is equipped with mbrace 2
data
is transmitted in the event of an accident.
This information serves, for example, to test
vehicle systems after an accident and to
continually improve vehicle safety.
Daimler AG can access this data and submit
it:
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in arbitration of disputes that
involve Daimler AG, its subsidiaries or its
sales and service organizations
R as otherwise required or permitted by law
Please observe the mbrace 2
order agreement
regarding further details on data that this
system records and transmits.
2 The system is called TELEAID in Canada.Introduction27Z

28