MERCEDES-BENZ CL-Class 2011 C216 Repair Manual

ISOFIX is a standardized securing system for
specially designed child restraint systems on
the rear seats. Securing rings for two LATCH-
type (ISOFIX) child restraint systems are
installed on the left and right of the rear seats.
Use the vehicle's seat belts to install child
restraint systems without the ISOFIX
securing system. Follow the manufacturer's
instructions for of child restraint systems.
Installation instruction : indicates the
installation point of securing ring 2.
XFold upholstered lining
= and the Velcro
fastener upwards.XTurn installation aid ? to a vertical
position, so that upholstered lining = does
not fold back down.XInstall the LATCH-type (ISOFIX) child
restraint system on both securing
rings ;. Comply with the manufacturer's
instructions when installing the LATCH-
type (ISOFIX) child restraint system.
Top Tether
GWarning
Observe "Important safety notes"
( Y page 56).
Top Tether provides an additional attachment
point between the "LATCH" type child seat
mount (ISOFIX) child restraint system and the
rear seat. This can further reduce the risk of
injury.
The Top Tether anchorages are located in the
rear compartment behind the head restraints.XRemove corresponding protective cap :
from the Top Tether anchorage.XPlace protective cap : in a suitable place
(e.g. in the glove box).XSlide the head restraint upwards.XRoute Top Tether belt ? under the head
restraint between both head restraint bars.XEngage Top Tether hook = of Top Tether
belt ? into Top Tether anchorage ;.
Make sure that:
R Top Tether hook = is engaged in Top
Tether anchorage ;, as illustrated.
R Top Tether belt ? is not twisted.
R Top Tether belt ? can move freely
between the rear seat backrest and the
head restraint.XInstall the LATCH-type (ISOFIX) child
restraint system with Top Tether. Always
comply with the manufacturer'sChildren in the vehicle59SafetyZ

installation instructions. Make sure that
Top Tether belt ? is taut.
The child restraint system with Top Tether
belt ? has been removed:
XSlide protective cap : onto Top Tether
anchorage ;.
Child-proof locks
Override feature for the rear side
windows
GWarning
Observe "Important safety notes"
(Y page 56).
GWarning
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise the
children could be injured, e.g. by trapping
themselves in the rear side window.
XTo activate/deactivate: press button :.
If indicator lamp ; is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the
driver's door. If indicator lamp ; is off,
operation is possible using the switches in
the rear compartment.
Panic alarmX To activate: press and hold !
button : for about one second.
An alarm sounds and the exterior lighting
flashes.
XTo deactivate: press ! button :
again.
or
XInsert the SmartKey into the ignition lock.
or
XPress the KEYLESS-GO Start-Stop button.
The KEYLESS-GO key must be in the
vehicle.
iUSA only:
This device complies with the part 15 of the
FCC regulations. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
iCanada only:
This device complies with the RSS-210
regulations of Industry Canada. Operation
is subject to the following two conditions:
1. This device may not cause interference,
and
60Panic alarmSafety

2. This device must withstand any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Driving safety systems
Driving safety systems overview
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R BAS PLUS ( Brake Assist System Plus*)
R Adaptive brake lamps
R ESP ®
(E lectronic Stability Program)
R EBD ( Electronic Brake force Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS)
Important safety notes
GWarning
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
ABS (Anti-lock Braking System)
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 61).
GWarning
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph (8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
The ! warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Driving safety systems61SafetyZ

Braking
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.XTo make a full brake application:
depress the brake pedal with full force.GWarning
If the ABS malfunctions, other driving systems
such as the BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance.
The pulsating brake pedal can be an
indication of hazardous road conditions and
functions as a reminder to take extra care
while driving.
BAS (Brake Assist System)
GWarning
Observe "Important safety notes"
( Y page 61).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
GWarning
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
BAS PLUS (Brake Assist PLUS)GWarning
Observe "Important safety notes"
( Y page 61).
At speeds above approximately
20 mph (30 km/h), BAS PLUS assists you
when braking in hazardous situations and
uses the radar sensor system to evaluate the
traffic conditions.
GWarning!
BAS PLUS is a convenience system designed
to assist the driver during vehicle operation.
The responsibility for the vehicle speed and
the distance to the vehicle ahead, including
most importantly brake operation to assure
safe stopping distance, always remains with
the driver.
Always pay attention to traffic conditions
even while BAS PLUS is switched on.
Otherwise, you may not be able to recognize
dangerous situations until it is too late and
could cause an accident. Personal or fatal
injury to you or others may be the result.
i This equipment has been approved by the
FCC as a "Vehicular Radar System". The
radar sensor system is intended for use in
an automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with the device in any
way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
BAS PLUS can detect obstacles that are in the
path of your vehicle for an extended period of
time. Should you approach a detected
obstacle quickly, BAS PLUS calculates the
braking force necessary to avoid a rear-end
collision. Should you additionally apply the
brakes, BAS PLUS will automatically increase
the braking force to a level suitable for the
traffic conditions.
62Driving safety systemsSafety

If BAS PLUS demands particularly high
braking force, PRE-SAFE ®
is activated
simultaneously.XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again when:
R you release the brake pedal
R no obstacle is detected in front of your
vehicle
R there is no longer any danger of a rear-end
collision
BAS PLUS is then deactivated.
At speeds up to approximately
40 mph (70 km/h), BAS PLUS can also detect
stationary obstacles, for example, stopped or
parked vehicles.
For BAS PLUS to assist you when driving, the
radar sensor system must be switched on and
operational. You can check this by activating
DISTRONIC PLUS ( Y page 293) or via the
"radar sensor" function in the on-board
computer( Y page 342).
GWarning!
BAS PLUS will only respond with brake
assistance if it has clearly detected an object.
Detection can be impeded by
R dirty or covered sensors
R snowfall or heavy rain
R disturbance from other radar sources
R strong radar reflection such as in parking
garages
BAS PLUS uses radar signals that are not
reflected well by narrow objects and
absorptive materials. For this reason BAS
PLUS will not react to persons, animals, and
approaching traffic or cross-traffic.
BAS PLUS may not detect narrow vehicles
driving in front of you, such as motorcycles
and vehicles driving offset from your vehicle
center.
Following a collision or accident-related
damage to the front end of the vehicle, have
the configuration and operation of the radar
sensors checked at an authorized Mercedes-
Benz Center.
If BAS PLUS is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full
brake boosting effect and BAS.
Adaptive brake lights
i Adaptive brake lamps are only available in
the USA and only on the S 600.
If you brake sharply from a speed of more
than 30 mph (50 km/h) or if braking is
assisted by BAS or BAS PLUS, the brake
lamps flash rapidly. In this way, traffic
traveling behind you is warned in an even
more noticeable manner.
If you brake from a speed of more than
40 mph (70 km/h) to a standstill, the hazard
warning lamps are switched on automatically
when the vehicle is stationary. If the brakes
are applied again, the brake lamps light up
continuously. The hazard warning lamps
switch off automatically if you drive faster
than 6 mph (10 km/h) again. You can also
switch off the hazard warning lamps using the
hazard warning lamp button ( Y page 248).
ESP ®
(Electronic Stability Program)
Important safety notes
GWarning
Observe "Important safety notes"
( Y page 61).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. If necessary, the engine output is also
modified to keep the vehicle on the desired
course within physical limits. ESP ®
assists
the driver when pulling away on wet or
slippery roads. ESP ®
can also stabilize the
vehicle during braking.
Driving safety systems63SafetyZ

If ESP®
intervenes, the ÷ warning lamp
flashes in the instrument cluster.GWarning
Under no circumstances should you
deactivate ESP ®
when the ÷ ESP®
warning lamp in the instrument cluster
flashes. Proceed as follows:
R when driving off, apply as little throttle as
possible.
R while driving, ease up on the accelerator
pedal.
R adapt your speed to suit the prevailing road
and weather conditions.
failure to observe these guidelines could
cause the vehicle to skid. ESP ®
cannot
prevent accidents resulting from excessive
speed.
! Vehicles without 4MATIC: switch the
ignition off when:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with the front/
rear axle raised.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
! Vehicles with 4MATIC: switch off the
ignition when the electric parking brake is
being tested on a brake dynamometer.
Application of the brakes by ESP ®
may
otherwise destroy the brake system.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System)
GWarning
Observe "Important safety notes"
( Y page 61).
Traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more
drive torque is also transferred to the wheel
or wheels with traction.
Traction control remains active if you
deactivate ESP ®
.
Activating/deactivating ESP ®GWarning!
The ESP should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESP when a spare wheel
is mounted.
GWarning
CL 63 AMG: ESP ®
should not be deactivated
during normal driving.
Deactivating the system results in the
following:
R no restriction to the engine torque
R loss of system-supported traction control
"ESP OFF" is designed for driving on closed
tracks when the vehicle's own oversteering
and understeering characteristics are desired
and requires an extremely qualified and
experienced driver who is able to handle
these critical driving situations.
You could lose control of your vehicle and
cause an accident.
Beware of these limits if you deactivate
ESP ®
.
Do not deactivate ESP ®
when the emergency
or spare wheel is mounted.
ESP ®
is activated automatically when the
engine is running.
64Driving safety systemsSafety

It may be best to deactivate ESP®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravelGWarning!
Switch on the ESP immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESP will not stabilize
the vehicle when it is starting to skid or a
wheel is spinning.
When you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ warning lamp in the
instrument cluster flashes. In such situations,
ESP ®
will not stabilize the vehicle.
XTo deactivate: (Y page 339).
The å warning lamp in the instrument
cluster lights up.GWarning
When the å ESP®
OFF warning lamp is lit,
ESP ®
is deactivated.
If the ÷ ESP®
warning lamp and the
å ESP®
OFF warning lamp remain lit,
ESP ®
is not available due to a malfunction.
When ESP ®
is deactivated or not operational,
vehicle stability in standard driving
maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP ®
.
! Avoid spinning a drive wheel for an
extended period with ESP ®
switched off.
This could cause serious damage to the
drive train.XTo activate: (Y page 339).
The å warning lamp in the instrument
cluster goes out.
EBD (Electronic Brake force
Distribution)
GWarning
Observe "Important safety notes"
( Y page 61).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWarning
If the EBD malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
Adaptive Brake
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In
addition to the braking function, ADAPTIVE
BRAKE also has the HOLD function
( Y page 303) and hill start assist
( Y page 270). For further information, see
Driving tips ( Y page 288).
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS)
PRE-SAFE ®
Brake can help you to minimize
the risk of a frontal collision with a vehicle
Driving safety systems65SafetyZ

ahead or to reduce the effects of such a
collision.
At speeds above approximately 20 mph
(30 km/h) , this function warns you when you
are rapidly approaching the vehicle in front.
An intermittent warning tone sounds and the
· distance warning lamp lights up in the
instrument cluster.
Due to the nature of the system, particularly
complicated driving conditions may cause the
system to display an unnecessary warning.
At speeds of above approximately 20 mph
(30 km/h) , if the driver and passengers have
fastened their seat belts, PRE-SAFE ®
Brake
can:
R brake the vehicle automatically at speeds
ranging up to approximately 112 mph
(180 km/h)
R trigger preventative occupant protection
measures (PRE-SAFE ®
) ( Y page 51)GWarning!
An intermittent warning sounds and the
distance warning lamp · in the instrument
cluster is illuminated if the PRE-SAFE ®
Brake
calculates that the distance to the vehicle
ahead and your vehicle's current speed
indicate that the PRE-SAFE ®
Brake will not be
capable of slowing the vehicle sufficiently to
maintain the preset following distance, which
creates a danger of a collision.
Immediately brake your vehicle to increase
the distance between your vehicle and the
vehicle driving in front of you. The warning
sound is intended as a final caution that you
have not interceded with your own braking
inputs to avoid a potentially dangerous
situation. Do not wait for the operation of the
warning signal to intercede with your own
braking, as that will result in potentially
dangerous emergency braking which will not
always result in an impact being avoided.
Tailgating increases the risk of an accident.
GWarning!
The PRE-SAFE ®
Brake is a convenience
system designed to assist the driver during
vehicle operation. The responsibility for the
vehicle speed and the distance to the vehicle
ahead, including most importantly brake
operation to assure safe stopping distance,
always remains with the driver.
Always pay attention to traffic conditions
even while the PRE-SAFE ®
Brake is switched
on. Otherwise, you may not be able to
recognize dangerous situations until it is too
late and could cause an accident resulting in
personal or fatal injury to you or others.
i USA only: this device has been approved
by the FCC as a "Vehicular Radar System".
The radar sensor system is intended for use
in an automotive radar system only.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted by the FCC. Do not tamper with
the device in any way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only: this device complies with
RSS-210 from Industry Canada. Operation
is subject to the following two conditions:
1. This device may not cause interference,
and
2. This device must withstand any
interference received, including
interference that may cause undesired
operation.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with the device
in any way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
With the help of the radar sensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
66Driving safety systemsSafety

period of time. If you approach an obstacle
and PRE-SAFE ®
Brake detects a risk of a
collision, the system will initially alert you
both visually and acoustically. If you yourself
do not brake or steer, the vehicle will
automatically brake slightly. In the event of
an increased risk of a collision, PRE-SAFE ®
is
activated ( Y page 51).GWarning!
The PRE-SAFE ®
Brake will only respond with
brake assistance if it has clearly detected an
object. Detection can be impeded by:
R dirty or covered sensors
R snowfall or heavy rain
R disturbance from other radar sources
R strong radar reflection such as in parking
garages
The PRE-SAFE ®
Brake uses radar signals that
are not reflected well by narrow objects and
absorptive materials. For this reason the PRE-
SAFE ®
Brake will not react to persons,
animals, and approaching traffic or cross-
traffic.
The PRE-SAFE ®
Brake may not detect narrow
vehicles driving in front of you, such as
motorcycles and vehicles driving offset from
your vehicle center.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a
collision, you must apply the brakes yourself.
At speeds up to approximately 40 mph
( 70 km/h), PRE-SAFE ®
Brake can also detect
stationary obstacles, for example stopped or
parked vehicles.
GWarning!
If you do not receive visual or acoustic
warning signals, the PRE-SAFE ®
Brake may
R not have recognized the collision risk
R have been deactivated
R be malfunctioning
Apply the brakes yourself to avoid a collision.
XTo activate/deactivate: activate or
deactivate PRE-SAFE ®
Brake in the on-
board computer ( Y page 340).
After activation, the Ä symbol is
displayed on the left in the instrument
cluster.
For PRE-SAFE ®
Brake to assist you when
driving, the radar sensor system must be
switched on and operational.
PRE-SAFE ®
Brake does not always detect
complex traffic situations properly. You can
terminate the braking action of PRE-SAFE ®
Brake in a non-critical driving situation at any
time if:
R an acoustic and visual warning occurs
R the vehicle brakes gently
To end this, you can either depress the
accelerator pedal further, activate kickdown
or release the brake pedal.
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle
R you drive slower than approximately 9 mph
(15 km/h)
R there is no longer an obstacle detected in
front of your vehicle
R there is no longer any danger of a collision
i While DISTRONIC PLUS is activated, PRE-
SAFE ®
Brake remains passive.
Following a collision or collision-related
damage to the front end of the vehicle, have
the configuration and operation of the radar
sensors checked. Choose a qualified
specialist workshop for this that has the
necessary specialist knowledge and tools for
the work required. Mercedes-Benz
recommends that you use an authorized
Mercedes-Benz Center for this purpose.
Driving safety systems67SafetyZ

Anti-theft systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct key.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
key that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.
XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
XTo deactivate: switch on the ignition.
iThe immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe trunk lid
Rthe hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
iIf the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELEAID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
Ryou have subscribed to the mbrace/
TELEAID service.
Rthe mbrace/TELEAID service has been
activated properly.
Rthe required mobile phone, power supply
and GPS are available.
XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 30
seconds.
XTo deactivate: unlock the vehicle using the
SmartKey or KEYLESS-GO.
XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.
68Anti-theft systemsSafety