MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

Jump-startingGWarning
Failure to follow these directions will cause damage to the electronic components, and can lead
to a battery explosion and severe injury or death.
Never lean over batteries while connecting or jump starting. You might get injured.
Battery fluid contains sulfuric acid. Do not allow this fluid to come in contact with eyes, skin or
clothing. In case it does, immediately flush affected area with water, and seek medical help if
necessary.
A battery will also produce hydrogen gas, which is flammable and explosive. Keep flames or
sparks away from battery, avoid improper connection of jumper cables, smoking, etc.
Attempting to jump start a frozen battery can result in it exploding, causing personal injury.
Read all instructions before proceeding.
! Avoid repeated and lengthy starting attempts. Otherwise, non-combusted fuel may
damage the catalytic converter 27
and create a risk of fire.
Do not use a rapid-charging device to start the engine.
Make sure the jumper cables are not damaged.
Make sure the jumper cables are not touching any other metal objects when they are
connected to the battery.
If your vehicle's battery is discharged, the engine can be jump-started from another vehicle
or from a second battery using jumper cables.
Observe the following points:
XThe battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.XOnly jump-start the vehicle when the engine and catalytic converter are cold. 28XDo not start the engine if the battery is frozen. Let the battery thaw first.XJump-starting may only be performed from batteries with a nominal voltage of 12 V.
If you jump-start using a battery with higher voltage, it may damage the electrical systems
of the vehicle.XOnly use jumper cables that have a sufficient cross-section and insulated terminal clamps.XMake sure that the jumper cables cannot come into contact with parts, such as the pulley
or the fan. These parts move when the engine is started and while it is running.XIf the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
i Jumper cables and further information about jump-starting can be obtained from any
authorized Mercedes-Benz Center.
XMake sure that the two vehicles do not touch.XSecure the vehicle by applying the electric parking brake.XShift the transmission to position P.27
Only vehicles with a gasoline engine.
28 Only vehicles with a gasoline engine.Jump-starting429Roadside AssistanceZ

XSwitch off all electrical consumers (e.g. radio, blower, etc.).XOpen the hood (Y page 404).
Position number A identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
! Never swap the terminal connections.
XRemove the cover from positive terminal :.XConnect positive terminal : on your vehicle to positive terminal ; of donor battery A
using the jumper cable, beginning with your own battery.
XStart the engine of the donor vehicle and run it at idling speed.XConnect negative terminal = of donor battery A to earth point ? of your vehicle using
the jumper cable, connecting the jumper cable to donor battery A first.
XStart the engine.XFirst, remove the jumper cable from earth point ? and negative terminal =, then from
positive terminal : and positive terminal ;, each time disconnecting from the battery on
your own vehicle first.
XHave the battery checked at a qualified specialist workshop, e.g. an authorized Mercedes-
Benz Center.Towing and tow-starting
Important safety notes
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
Rthe engine will not run.
Rthere is a malfunction in the brake system.
Rthere is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
430Towing and tow-startingRoadside Assistance

systems. You will then need considerably
more force to steer and to brake and the
brake pedal travel will be longer. If necessary,
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.GWarning
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may only tow the vehicle a maximum
distance of 30 miles (50 km). A towing
speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 km), the vehicle must loaded onto a
transporter.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Drive slowly and smoothly when towing.
Excessive tractive power could otherwise
damage the vehicles.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position P when
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised. This could
otherwise damage the transmission.
The automatic transmission must be in
position N when the vehicle is being towed.
Make sure that the battery is connected and
charged. You will otherwise not be able to:
R turn the SmartKey to position 2 in the
ignition lock.
R shift the automatic transmission to
position N.
i Switch off the automatic locking feature
before the vehicle is towed ( Y page 233).
Otherwise, you could lock yourself out of
the vehicle when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
XRemove the towing eye from the vehicle
tool kit ( Y page 420).GWarning
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers.
Towing and tow-starting431Roadside AssistanceZ

XPress the mark on cover : inwards, in the
direction of the arrow.
XTake cover : off the opening.XScrew the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye
XLoosen the towing eye and unscrew it.XAttach cover : to the bumper and press
until it engages.
XPlace the towing eye in the vehicle tool kit.
Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When having your vehicle towed with the rear
axle raised, observe the important safety
notes (Y page 430).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP® could
otherwise damage the brake system.
XSwitch on the hazard warning flashers
(Y page 248).
XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.
XWhen leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you.
Towing vehicles with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 430).
GWarning
With the engine not running, there is no power
assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle. Adapt your driving accordingly.
The automatic transmission automatically
shifts to position P when you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position N when towing, do the
following:
XMake sure that the vehicle is stationary and
that the SmartKey is in position 0 in the
ignition lock.
XTurn the SmartKey to position 2 in the
ignition lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
(Y page 267).
XDepress and hold the brake pedal.XShift the automatic transmission to
position N.
XRelease the brake pedal.XRelease the electric parking brake.XSwitch on the hazard warning flashers
(Y page 248).
XLeave the SmartKey inserted in the ignition
lock in position 2.
432Towing and tow-startingRoadside Assistance

iWhen towing with the hazard warning
flashers switched on, use the combination
switch as usual to signal in which direction
you are changing. In this case, only the
indicator lamps for the direction of travel
flash. When you reset the combination
switch, the hazard warning flashers start
flashing again.
Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
XTurn the SmartKey to position 2 in the
ignition lock.XShift the automatic transmission to
position N.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.XShift the automatic transmission to
position P.XTurn the SmartKey to position 0 in the
ignition lock and remove the SmartKey.XSecure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged.
Fuses
Important safety notes
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the
components on the circuit and their functions
will fail.
GWarning
Only use fuses approved by Mercedes-Benz
with the specified amperage for the system in
question and do not attempt to repair or
bridge a blown fuse. Using other than
approved fuses or using repaired or bridged
fuses may cause an overload leading to a fire,
and/or cause damage to electrical
components and/or systems. Have the cause
determined and remedied by an authorized
Mercedes-Benz Center.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart. An authorized
Mercedes-Benz Center will be happy to
advise you.
i If a fuse has blown, visit a breakdown
service or an authorized Mercedes-Benz
Center.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged.
Before changing a fuse
XPark the vehicle and apply the electric
parking brake.XSwitch off all electrical consumers.XRemove the key from the ignition lock.
The fuses are located in various fuse boxes:
R fuse box on the right and left-hand sides of
the dashboard
R fuse box in the rear
R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the engine compartment on the
right-hand side of the vehicle, when viewed
in the direction of travel
The fuse allocation chart is in the vehicle
document wallet.
Fuses433Roadside AssistanceZ

Dashboard fuse box
There is a fuse box located on both the
driver's side and the front-passenger side.
! Do not use a pointed object such as a
screwdriver to open the cover in the
dashboard. You could damage the
dashboard or the cover.
Driver's side illustrated
XTo open: pull cover : outwards in the
direction of the arrow and remove it.
XTo close: clip in cover : on the front of
the dashboard.
XFold cover : inwards until it engages.
Fuse box in the rear compartment
The fuse box is behind the armrest in the rear.
XTo open: fold down the armrest.XPull handle : on the trim behind the rear
seat armrest up in the direction of the
arrow.
XFold down trim ;.XLoosen cover ? with a suitable object =.XRemove cover ? upwards in the direction
of the arrow.
! The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
Fuse box in the engine compartment
Fuse box on the left-hand side of the
vehicle
XOpen the hood (Y page 404).XRemove any existing moisture from the
fuse box using a dry cloth.
XAMG vehicles: remove the control unit
above the fuse box.
X To open: loosen screws : with an Allen
key.
XRemove bracket =.XRemove cover ;.434FusesRoadside Assistance

XTo close: check whether the rubber seal is
lying correctly in cover ;.
XReplace cover ;.XReplace bracket =.XTighten screws : with an Allen key.
! The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
XClose the hood (Y page 405).
Fuse box on the right-hand side of the
vehicle
XOpen the hood (Y page 404).XRemove any existing moisture from the
fuse box using a dry cloth.
XTo open: open clamps ;.XRemove cover ; upwards.XTo close: check whether the rubber seal is
lying correctly in cover ;.
XReplace cover ;.XFold down cover : and close clamps ;.
! The cover must be seated properly,
otherwise moisture or dirt could impair the
function of the fuses.
XClose the hood (Y page 405).Engine emergency off
If the engine cannot be switched off as
described, observe the following procedure:
XTake the fuse allocation chart out of the
vehicle document wallet.
XSearch for “Emergency engine shutdown”
in the fuse allocation chart.
XRemove the fuses listed under "Emergency
engine shutdown".
Fuses435Roadside AssistanceZ

436

Vehicle equipment ............................438
Important safety notes ....................438
Mode .................................................. 438
Winter operation ............................... 440
Tire pressure ..................................... 441
Loading the vehicle ..........................448
Maximum tire load ............................452
Uniform Tire Quality Grading
Standards .......................................... 452
Tire labeling ....................................... 453
Term definition for tires and load-
ing ...................................................... 457
Changing a wheel ............................. 460
Wheel/tire combinations .................461437Tires and wheels

Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Important safety notes
Contact an authorized Mercedes-Benz Center
if you require information on tested and
recommended tires and wheels for summer
and winter driving. Advice on purchasing and
caring for tires is also available there.
GWarning
Replace rims or tires with the same
designation, manufacturer and type as shown
on the original part. For further information
contact an authorized Mercedes-Benz Center.
If incorrectly sized rims and tires are
mounted, the wheel brakes or suspension
components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct.
GWarning
Worn, old tires can cause accidents. If the tire
tread is worn to minimum tread depth, or if
the tires have sustained damage, replace
them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can result
in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or
recommended by Mercedes-Benz, since
previous damage cannot always be
recognized on retreads. The operating safety
of the vehicle cannot be assured when such
tires are used.
GWarning
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle appears
unsafe, have the vehicle towed to the nearest
authorized Mercedes-Benz Center or tire
dealer for repairs.
GWarning
Do not drive with a flat tire. A flat tire affects
the ability to steer or brake the vehicle. You
might lose control of the vehicle. Continued
driving with a flat tire or driving at high speed
with a flat tire will cause excessive heat build-
up and possibly a fire.
i Further information about tires and
wheels can be obtained from any
authorized Mercedes-Benz Center.
Mode
Notes on driving
R If the vehicle is heavily laden, check the tire
pressures, and correct them, if necessary.
R When parking your vehicle, make sure that
the tires do not get deformed by the curb
or other obstacles. If it is necessary to drive
over curbs, speed humps or similar
elevations, try to do so slowly and at an
obtuse angle. Otherwise, the tires –
particularly the sidewalls – can get
damaged.
Notes on regularly inspecting wheels
and tires
GWarning
Regularly check the tires for damage.
Damaged tires can cause tire inflation
438ModeTires and wheels