power steering MERCEDES-BENZ CL-Class 2011 C216 Owner's Manual

Brake lampsAdaptive ........................................... 63
Brakes
ABS .................................................. 61
BAS .................................................. 62
BAS PLUS ........................................ 62
Brake fluid (notes) .........................472
Display message ............................ 351
High-performance brake system ....290
Important safety notes ..................288
Maintenance .................................. 289
Warning lamp ................................. 375
Breakdown
see Flat tire
Bulbs
High-beam spot lamp ..................... 251
Overview ........................................ 251
C
CAC (Customer Assistance Center) .........26
California
Important notice for retail
customers and lessees ....................24
Call
Accepting ...................................... 184
Connecting .................................... 184
Rejecting ....................................... 184
Calling up a malfunction
see Display messages
Calling voicemail ............................... 185
Call list Opening and selecting an entry .....192
Saving an entry in the address
book .............................................. 193
Call lists ............................................. 192
Displaying details ........................... 188
Storing an entry which has not yet
been stored ................................... 193
Call waiting ........................................ 185
Capacities see Technical data
Care
Carpets .......................................... 417
Car wash ........................................ 410
Display ........................................... 415
Gear or selector lever ....................416
Headlamps ..................................... 414
Matte finish ................................... 413
Night View Assist Plus ...................415
Notes ............................................. 410
Paint .............................................. 412
Plastic trim .................................... 415
Power washer ................................ 412
Rear view camera .......................... 414
Roof lining ...................................... 417
Seat belt ........................................ 416
Seat covers .................................... 416
Sensors ......................................... 414
Steering wheel ............................... 416
Tail pipes ....................................... 414
Trim strips ..................................... 416
Washing by hand ........................... 411
Wheels ........................................... 412
Windows ........................................ 413
Wiper blades .................................. 413
Wooden trim .................................. 416
cargo compartment
Power closing feature ......................80
Cargo tie down rings ......................... 386
Car pool lanes .................................... 154
Category Satellite radio ................................ 202
CD
Copy protection ............................. 212
Data medium ................................. 212
General information .......................212
Inserting ........................................ 204
Multisession .................................. 211
Playback options ........................... 211
Selecting a medium .......................208
Selecting a track ............................ 208
CD player/CD changer
Operation (COMAND) ....................204
Center console ..................................... 35
Central locking Activating/deactivating
(COMAND) ..................................... 233
SmartKey ......................................... 72
Changing bulbs
Headlamps ..................................... 250
Changing direction
Announcement phase ....................152
Change of direction phase .............152
Preparation phase .........................1526Index

Parking brakeDisplay message ............................ 351
Electric parking brake ....................285
Parking Guidance .............................. 310
Display message ............................ 367
Parking lamp (display message) ...... 357
Parking position Exterior mirror on the front-
passenger side ............................... 101
Exterior mirrors (COMAND) ...........231
PARKTRONIC
Activating/deactivating .................309
Function/notes ............................. 307
Malfunction .................................... 310
Problem ......................................... 310
Range of the sensors .....................307
Warning display ............................. 308
Passcode
Entering ................................. 134, 181
Pause function ................................... 207
Pedals ................................................. 287
Permanent four-wheel drive see 4MATIC
Phone book
Calling up ....................................... 188
Creating an entry ........................... 190
Deleting an entry ........................... 191
Introduction ................................... 187
Plastic trim (cleaning instructions) . 415
Playback options .............. 211, 216, 221
Point of interest Category ........................................ 148
Entering ......................................... 147
Entering a name ............................. 148
Entering a phone number ..............148
Entering using the map ..................151
ZAGAT ®
rating service ...................150
Point of interest icon
Setting ........................................... 168
Point of interest list .......................... 149
Power closing feature ......................... 80
Power steering Filling capacity ............................... 469
Power washers .................................. 412
Power windows see Side windows Pre-emptive occupant safety
system
see PRE-SAFE ®
system
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Activating/deactivating (on-
board computer) ............................ 340
Function/notes ................................ 65
PRE-SAFE ®
Brake (vehicles with
DISTRONIC PLUS) Display message ............................ 346
Warning lamp ................................. 381
PRE-SAFE ®
system
Display message ............................ 346
Operation ......................................... 51
Previous destinations ....................... 165
Product information ............................ 23
Programmable button ....................... 109
Program selector button .................. 277
Pulling away Automatic transmission .................269
PULSE
see Massage function
R
RACETIMER (on-board computer) .... 336
Radar sensor system Display message ............................ 365
Radar sensor system (on-board
computer) .......................................... 342
Radiator cover ................................... 405
Radio Changing stations (on-board
computer) ...................................... 334
HD Radio™ .................................... 199
see separate operating instructions
Radio-controlled equipment
Assembly ....................................... 400
Radio mode
Switching to ................................... 195
Radio station
Storing ........................................... 197
Range (on-board computer) ............. 332
Read-aloud function .......................... 159
Read-aloud speed Setting ........................................... 130
Real-time traffic reports ........... 159, 162
Index15

ProblemPossible causes/consequences and M SolutionsThe engine cannot be
started using the
SmartKey.The on-board voltage is too low.XRemove the SmartKey and reinsert it into the ignition lock.XStart the engine within 30 seconds of inserting the SmartKey
into the ignition lock.XRepeat if necessary.
If the engine does not start after several attempts:
XCheck the starter battery and charge it if necessary
( Y page 426).
or
XJump-start the vehicle ( Y page 429).
or
XConsult a qualified specialist workshop.The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle.A door is open. Therefore, the SmartKey cannot be detected as
easily.XClose the door and try to start the vehicle again.There is interference from a powerful source of radio waves.XStart your vehicle with the SmartKey in the ignition lock.Doors
Important safety notes
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned by these
parts.GWarning
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child's risk of injury in the event
of:
R strong braking maneuvers
R sudden changes of direction
R an accident
78DoorsOpening and closing

Make sure no one is caught or injured while
the seat is being adjusted.
Even with the SmartKey or SmartKey with
KEYLESS-GO removed from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged.
You can use the seat switches on the driver's
side to adjust the front-passenger seat.
XTo activate/deactivate: press button :.
If the indicator lamp in button : is lit, you
can access the following functions for the
front-passenger seat:
Rseat adjustment
Rseat heating/ventilation
Rmemory function
Adjusting the head restraints
Adjusting the angle of the head
restraints
XPush or pull the lower edge of the head
restraint in the direction of the arrow.
Adjusting the head restraint height
electrically
XTo adjust the head restraint height: slide
the switch for head restraint adjustment
(Y page 94) up or down in the direction of
the arrow.
Rear seat head restraints
GWarning!
For safety reasons, always drive with the rear
head restraints in the upright position when
the rear seats are occupied.
Keep the area around head restraints clear of
articles (e.g. clothing) to not obstruct the
folding operation of the head restraints.
GWarning!
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraint in such a way that it
is as close to the head as possible and the
center of the head restraint supports the back
of the head at eye level. This will reduce the
potential for injury to the head and neck in the
event of an accident or similar situation.
With a rear seat occupied, make sure to move
the respective head restraint up from the
Seats95Seats, steering wheel and mirrorsZ

Problems with the fuel and fuel tankProblemPossible causes/consequences and M SolutionsFuel is leaking from the
vehicle.GRisk of explosion or fire
The fuel line or the fuel tank is defective.
XTurn the key to position 0(Y page 267) in the ignition lock
immediately and remove it.XDo not restart the engine under any circumstances.XConsult a qualified specialist workshop.The fuel filler flap
cannot be opened.The fuel filler flap is not unlocked.
or
The key batteries are discharged.XUnlock the vehicle ( Y page 72).
or
XUnlock the vehicle using the mechanical key ( Y page 75).The fuel filler flap is unlocked, but the opening mechanism is
jammed.XConsult a qualified specialist workshop.Parking
Important safety notes
GWarning!
Do not park in areas where the hot exhaust
system could come into contact with
combustible materials. Combustible
materials such as grass, hay or leaves could
be ignited and cause a vehicle fire.
Unintended vehicle movement could cause
serious personal injury or damage to the
vehicle or the vehicle drivetrain. To reduce
such risks, always do the following before
turning off the engine and leaving the vehicle:
R Keep right foot on the brake pedal.
R Engage the electronic parking brake.
R Shift the automatic transmission into park
position P.
R Slowly release the brake pedal.
R When parked on an incline, always turn the
front wheels towards the road curb.
R Turn the SmartKey in the starter switch to
position 0 and remove the SmartKey from
the starter switch, or press the KEYLESS-
GO start/stop button.
R Take the SmartKey with you and lock the
vehicle when leaving.
Switching off the engine
Important safety notes
GWarning
Do not turn off the engine before the vehicle
has come to a complete stop. With the engine
not running, there is no power assistance for
the brake and steering systems. In this case,
it is important to keep in mind that a
considerably higher degree of effort is
necessary to brake and steer the vehicle.
284ParkingDriving and parking

During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched offGWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check
GWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
If the brakes have been subjected to a heavy
cargo, do not stop the vehicle immediately,
288Driving tipsDriving and parking

recommend that you review the following
information carefully before operating the
system.GWarning
When DISTRONIC brakes, the brake pedal is
pulled back (i.e. operated automatically). The
area around the pedal must not be blocked by
obstacles:
R do not place any objects in the footwell.
R ensure that floormats and carpets are fixed
securely. In particular, do not place several
floormats on top of one another.
R do not place your foot under the brake
pedal, as it could become trapped.
Non-compliance could lead you to cause an
accident in which you and/or others could be
seriously injured.
GWarning!
The DISTRONIC PLUS is a convenience
system. Its speed adjustment reduction
capability is intended to make cruise control
more effective and usable when traffic speeds
vary. It is not however, intended to, nor does
it, replace the need for extreme care.
The responsibility for the vehicle's speed,
distance to the preceding vehicle and, most
importantly, brake operation to ensure a safe
stopping distance, always remains with the
driver.
The DISTRONIC PLUS cannot take street and
traffic conditions into account.
Complex driving situations are not always
fully recognized by the DISTRONIC PLUS. This
could result in wrong or missing distance
warnings.
If you want DISTRONIC PLUS to assist you,
the radar sensor system must be activated
( Y page 342) and operational.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control in the speed range between
20 mph (Canada: 30 km/h) and
120 mph (Canada: 200 km/h). If there is a
vehicle in front, DISTRONIC PLUS is
operational in the speed range between
0 mph (Canada: 0 km/h) and
120 mph (Canada: 200 km/h).
Do not use DISTRONIC PLUS while driving on
roads with steep gradients.
As DISTRONIC PLUS emits radar waves, it can
simulate radar detectors used by police
authorities. You can refer to the applicable
chapter in the Operator's Manual if there is
any question concerning this.
i USA only:
This device has been approved by the FCC
as a “Vehicular Radar System”. The radar
sensor is intended for use in an automotive
radar system only. Removal, tampering, or
altering of the device will void any
warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.GWarning!
The DISTRONIC PLUS adaptive cruise control
is not a substitute for active driving
involvement. It does not react to pedestrians
or on stationary objects, nor does it recognize
or predict the curvature and lane layout or the
movement of preceding vehicles. The
DISTRONIC PLUS can only apply a maximum
of 40% of the vehicle's braking power.
The DISTRONIC PLUS may not detect narrow
vehicles possibly driving in front of you, such
as motorcycles and vehicles driving in an
offset formation.
It is the driver's responsibility at all times to
be attentive to the road, weather and traffic
conditions. Additionally, the driver must
provide the steering, braking and other driving
inputs necessary to remain in control of the
vehicle.
High-frequency sources such as toll stations,
speed measuring systems etc. can cause the
294Driving systemsDriving and parking

Display messagesPossible causes/consequences and M SolutionsD
Power Steering
Malfunction See
Oper. ManualGRisk of accident
The power steering assistance is faulty. You will need to use more
force to steer.
XCheck whether you are able to apply the extra force required.XIf you are able to steer safely: carefully drive on to a qualified
specialist workshop.XIf you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.¥
Top up washer fluidThe washer fluid level in the washer fluid reservoir has dropped
below the minimum.XAdd washer fluid ( Y page 408).
SmartKey
Display messagesPossible causes/consequences and M SolutionsÂ
Key Does Not
Belong to VehicleYou have put the wrong SmartKey in the ignition lock.XUse the correct SmartKey.Â
Take Your Key From
IgnitionThe SmartKey is in the ignition lock.XRemove the SmartKey.Â
Obtain a New Key The SmartKey needs to be replaced.XVisit a qualified specialist workshop.Â
Replace Key BatteryThe batteries of the KEYLESS-GO key are discharged.XChange the batteries ( Y page 75).Â
Don't Forget Your
KeyThe display message is displayed for a maximum of 60 seconds
and is just a reminder.
You have opened the driver's door with the engine switched off.
The KEYLESS-GO key is not in the ignition lock.XTake the KEYLESS-GO key with you when leaving the vehicle.Display messages373On-board computer and displaysZ

XTo open: slide cover ; forwards until it
engages.
XTo remove the insert: push sliding
knob : in the housing of the ashtray to the
left.
The ashtray insert slides out slightly.
XLift the insert up and out.XTo reinstall the insert: press the insert
into the holder until it engages.
Cigarette lighter
GWarning
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
Rinjure themselves on parts of the vehicle
Rbe seriously or fatally injured through
excessive exposure to extreme heat or cold
Rinjure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
GWarning
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure any children traveling with you do
not injure themselves or start a fire with the
hot cigarette lighter.
Center console, front
XTurn the key to position 2 in the ignition
lock.
XPress in cigarette lighter :.
Cigarette lighter : will pop out
automatically when the heating element is
red-hot.
12 V sockets
Points to observe before use
! If you are using all sockets in the vehicle,
make sure that you do not exceed the
maximum current draw of 55 A. Otherwise,
you will overload the fuses.
The sockets can be used for accessories with
a maximum power consumption of 180 W
(15 A), e.g. lamps or for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
390FeaturesLoading, stowing and features

XSwitch off all electrical consumers (e.g. radio, blower, etc.).XOpen the hood (Y page 404).
Position number A identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
! Never swap the terminal connections.
XRemove the cover from positive terminal :.XConnect positive terminal : on your vehicle to positive terminal ; of donor battery A
using the jumper cable, beginning with your own battery.
XStart the engine of the donor vehicle and run it at idling speed.XConnect negative terminal = of donor battery A to earth point ? of your vehicle using
the jumper cable, connecting the jumper cable to donor battery A first.
XStart the engine.XFirst, remove the jumper cable from earth point ? and negative terminal =, then from
positive terminal : and positive terminal ;, each time disconnecting from the battery on
your own vehicle first.
XHave the battery checked at a qualified specialist workshop, e.g. an authorized Mercedes-
Benz Center.Towing and tow-starting
Important safety notes
GWarning
If you tow the vehicle, you must use a rigid
towing bar if:
Rthe engine will not run.
Rthere is a malfunction in the brake system.
Rthere is a malfunction in the power supply
or the vehicle's electrical system.
With the engine not running, there is no power
assistance for the brake and steering
430Towing and tow-startingRoadside Assistance