tow MERCEDES-BENZ CL-Class 2012 C216 User Guide

Automatic locking feature
The vehicle locks automatically when the
ignition is switched on and the wheels of the
vehicle are turning at a speed of more than
9 mph (15 km/h).
You could therefore be locked out when:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a
dynamometer.
You can switch off the automatic locking
function via COMAND ( Y page 234).
Power closing feature
The power closing feature pulls the doors and
trunk lid into their locks automatically even if
they are only partly closed.
GWARNING
To prevent possible personal injury, always
keep hands and fingers away from the door or
trunk opening when closing a door or the
trunk lid. Be especially careful when small
children are around.
If danger threatens, pull the inside or outside
door handle, or pull the trunk lid handle.
To prevent personal injury, never activate the
closing assist mechanism by tampering with
the door or trunk lid latch.
GWARNING
Only drive with the doors closed. Otherwise,
one or more of the doors could open while the
vehicle is in motion, putting you and/or
others at risk.
GWARNING
Make sure the trunk lid is closed when the
engine is running and while driving. Among
other dangers, deadly carbon monoxide (CO)
gases may enter the vehicle interior resulting
in unconsciousness and death.
XPower closing feature (doors): push the
door past the first detent position of the
lock.
The power closing feature will pull the door
fully closed.XPower closing feature (trunk lid): lightly
push the trunk lid closed.
The power closing feature will pull the trunk
lid fully closed.
Unlocking the driver's door
(mechanical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y page 68).
XTake the mechanical key out of the
SmartKey ( Y page 75).XInsert the mechanical key into the lock of
the driver's door as far as it will go.XFirmly turn the mechanical key
counterclockwise as far as it will go to
position 1 and hold it in this position.XPull the door handle quickly.
The locking knob pops up.
The door is unlocked.XTurn the mechanical key back and remove
it.XPull the door handle again.XInsert the mechanical key into the
SmartKey.Doors81Opening/closingZ

You can assign the following predefined
functions to the h programmable button:
R ECO : you can activate or deactivate the ECO
start/stop function.
R Massage, Driver's Seat : you can switch
the massage function for the driver's seat
on and off.
R Massage, Front Passenger's Seat :
you can switch the massage function for
the front-passenger seat on and off.
R Massage, Driver's and Front
Passenger's Seat : you can switch the
massage function for the driver's and front-
passenger seats on and off.
R Display OFF : you can switch the
COMAND display off or on.
R Tow-away Alarm : you can arm or
deactivate the tow-away alarm.
R Interior Motion Sensor : you can arm or
deactivate the interior motion sensor.
R Tow-away Alarm and Interior Motion
Sensor : you can arm or deactivate the tow-
away alarm and the interior motion sensor.
R Repeat Navigation Command : you can
have the most recent recommendation by
the navigation system repeated.XTo assign the programmable button:
select Vehicle by sliding VÆ and turning
cVd the COMAND controller and press
W to confirm.XSelect System and press W to confirm.XSelect Favorites Button and press W to
confirm.
The list of predefined functions appears.
The # dot in front of the list entry indicates
the current setting.XTo change the setting: turn cVd the
COMAND controller and select the desired
function.XTo store the setting and exit the menu:
press W the COMAND controller.Telephone keypad:Telephone keypad;Folding cover110At a glanceCOMAND

NaviAudioTelephoneVideoVehicleModeFM/AM radioVideo DVDECOMap orientationSat radioAUXMulticontour
seat/lumbar
settingsPoint of interest
symbols on the mapDiscVideo offRear window
blindTraffic symbols on the
mapMemory cardEASY-ENTRY/
EXIT systemText information on
mapMUSIC
REGISTERExterior
lighting
delayed
switch-offO Topographical
mapMedia
InterfaceInterior
lighting
delayed
switch-offO City viewUSBAmbient
lightingO Freeway
informationAUXO Automatic
mirror fold-in
functionO Volume reductionAudio offO Locator
lightingSIRIUS serviceO Automatic
lockingMap versionO Interior
motion sensorO Tow-away
alarmO Trunk lid
opening height
restrictionSPLITVIEW
SPLITVIEW allows you to simultaneously use
different COMAND functions on the front-
passenger side and on the driver's side.
Depending on the viewing angle of the display
(from the driver's seat or from the front-
passenger seat), you will see two different
displays.112At a glanceCOMAND

You can enter the characters using either the
character bar or the number keypad. In the
selection list, you select an entry to copy it to
the address entry menu.
Option 1: city list with character barXCall up the city list with character bar
( Y page 137).
The alphabetically sorted city list shows the
first available entries.
Entering characters using the character
bar
XSelect N by turning COMAND controller
cVd and confirm with W.:N character entered by user;ANTICOKE characters automatically
added by COMAND=List entry that most closely resembles the
current entry by the user?To switch to the selection listATo delete an entryBCharacters not currently availableCCharacters currently availableDCurrently selected characterECharacter barFTo cancel an entryGList
The list G shows all available town names
beginning with N. The list entry that is best
suited to previous user entries is always
highlighted in the first position =,
NANTICOKE in the example.
All characters that have been entered are
displayed in black, the letter N in the
example :. The letters that are added
automatically by COMAND are displayed in
gray ;, ANTICOKE in the example.
Character bar E shows the letters still
available for selection in black C. These can
be selected; in the example, the letter O is
highlighted D. Which characters remain
available depends on the characters already
entered by the user and on the data stored in
the digital map. Characters that are no longer
available are shown in gray B.
XSelect E, W , space, Y in order and confirm
each with W.
Entering characters using the number
keypad
XPress the telephone keypad's number key
p twice in quick succession, to enter
the letter N.
The character appears at the bottom of the
display when the key is pressed. The first
available letter is highlighted.120At a glanceCOMAND

Problems with the navigation systemProblemPossible causes/consequences and M SolutionsCOMAND is unable to
continue route
guidance after the
journey has been
interrupted.Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle and
switching off COMAND. "Continuing route guidance" refers to
switching COMAND back on and driving on.XContinue route guidance ( Y page 153).
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.COMAND is unable to
determine the vehicle's
position.COMAND has to redetermine the position of the vehicle if the
vehicle has been transported (e.g. by ferry, by motorail or after
towing).XStart the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's location.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays.The Navigation
function
unavailable message
appears.COMAND has an integrated hard drive on which the digital map is
stored.
To protect the hard drive from damage, COMAND switches it off
at very high temperatures. The navigation system will then be
temporarily unavailable.XLet the vehicle and COMAND cool down.XTo hide the message: switch COMAND off and then on again.If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area, for example when
calculating a route.XTo hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.XConsult an authorized Mercedes-Benz Center.176NavigationCOMAND

XTo load a single magazine tray: press
respective button =.XRemove any CD/DVD which may be in
slot :.XWait until the indicator lamp for button =
which has been pressed flashes quickly.XInsert the CD/DVD to be loaded into
slot :.
If the CD/DVD has been inserted properly
and it is a permissible type, the last CD/
DVD loaded will be played.XTo load all six magazine trays: press
button ;.
The DVD changer checks the load status of
all magazine trays and switches to the first
empty tray.XWait until the indicator lamp for the
respective button flashes quickly.XInsert a disc into slot :.
The DVD changer switches to the next
empty magazine tray.XRepeat the last two steps until all trays are
loaded.
If the CD/DVD has been inserted properly
and it is a permissible type, the last CD/
DVD loaded will be played.
i If you remove one disc while playing
another disc, the DVD changer interrupts
playback. Playback continues once the disc
has been removed.
XTo remove a disc: press respective button
= .XRemove the CD/DVD from slot :.
If the CD/DVD is not removed from
slot :, it will be automatically drawn in
again after a short while.XTo remove all discs: press button ?.
The DVD changer ejects the CD/DVD from
the tray currently in use.XRemove the CD/DVD from slot :.
The DVD changer switches to the next
loaded magazine tray and ejects the CD/
DVD.XRepeat the last step until the magazine is
empty.
Loading and removing SD cards
i Not all SD memory cards are designed for
the temperatures which may be reached in
the vehicle.
Due to the wide range of SD cards available
on the market, Mercedes-Benz cannot
guarantee playback for all brands of SD
memory card.
XTo load an SD card: press the SD card into
slot :. The tapered side must point
towards the right.
If the SD card contains MP3 tracks,
COMAND will play them back.XTo remove the SD card: press the SD card
into slot : as far as it will go and then
release it again.XPull out the card.
Activating audio CD/DVD or MP3 mode
Option 1
XInsert a CD/DVD ( Y page 204) or an SD
card (Y page 205) or connect a USB device
( Y page 217).
COMAND loads the medium inserted and
starts to play it.Audio205COMANDZ

Always keep sufficient distance between
unprotected parts of the body and the air
vents. If necessary, use the air distribution
adjustment to direct the air to air vents in the
vehicle interior that are not in the immediate
area of unprotected skin.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air intake grille on the hood free
of blockages, such as ice, snow or leaves
R never cover the air vents or air intake grille
in the vehicle interior.
i For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position.
Setting the center air vents
:Fixed center air vent;Center air vent, right=Center vent thumbwheel, right?Center vent thumbwheel, leftACenter air vent, leftXTo open/close: turn thumbwheels =
and ? up or down.Setting the side air ventsXTo open/close: turn thumbwheel = up or
down.
i Side window defroster vent : is never
completely shut, even if side air vent ; is
shut.
Setting the air vents in the stowage
compartment
When automatic climate control is activated
the stowage compartment can be ventilated,
for instance to cool its contents. The level of
airflow depends on the airflow and air
distribution settings. The temperature of the
air is approximately the same as that of the
air flowing from the center air vents.
! Close the stowage compartment air vent
when heating mode is activated and
activate "cooling with air dehumidification"
if the outside temperature is high.
Otherwise, temperature-sensitive items
stored in the stowage compartment could
be damaged.
262Setting the air ventsClimate control

Engaging park position PXPush the DIRECT SELECT lever in the
direction of arrow P.
i
The automatic transmission shifts
automatically into park position P if you
open the driver's door when the vehicle is
stationary or driving at very low speed, and
the transmission is in position D or R.
! If the engine speed is too high or the
vehicle is moving, do not shift the
automatic transmission directly from D to
R , from R to D or directly to P. The
automatic transmission could otherwise be
damaged.
Engaging reverse gear R
! Only shift the automatic transmission to
R when the vehicle is stationary.
i The ECO start/stop function is not
available when reverse gear is engaged.
For further information on the ECO start/
stop function, see ( Y page 270).
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up past the
first point of resistance.
Neutral N with ECO start/stop function
activated
The ECO start/stop function switches the
engine off automatically if the vehicle is
braked to a standstill when in neutral N and
the brake is still depressed.
For further information on the ECO start/stop
function ( Y page 270).
Shifting to neutral N
XWhen the vehicle is stationary, depress the
brake pedal.XPush the DIRECT SELECT lever up or down
to the first point of resistance.If the engine has been switched off, the
automatic transmission automatically
switches to N.
Remaining in neutral N
If the automatic transmission is to remain in
neutral N, e.g. for washing the vehicle in car
washes with a towing device, please observe
the following instructions:GWARNING
When leaving the SmartKey in the starter
switch, do not leave children unattended in
the vehicle. It is possible for children to switch
on the ignition which could result in
unsupervised use of vehicle equipment.
Unsupervised use of vehicle equipment could
result in an accident and/or serious personal
injury.
Using the SmartKey:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R shift to neutral N.
R release the brake pedal.
R if applied, release the electric parking
brake.
R switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R make sure that the ignition is switched on.
R when the vehicle is stationary, depress the
brake pedal and keep it depressed.
R engage park position P.
R release the brake pedal.
R remove the Start/Stop button from the
ignition lock.
R insert the SmartKey into the ignition lock.
R switch on the ignition.
R depress the brake pedal and keep it
depressed.
R shift to neutral N.
R release the brake pedal.
274Automatic transmissionDriving and parking

ANeutral
Do not shift the transmission to N
while driving. The transmission
could otherwise be damaged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to
position N if the vehicle is in danger
of skidding, e.g. on icy roads.
! Rolling in neutral N can damage
the drive train.7Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Changing gear
The automatic transmission shifts to the
individual gears automatically when it is in
transmission position D. This automatic
gearshifting behavior is determined by:
R a shift range restriction, if selected
R the selected drive program
E/S or, for AMG vehicles,
C/S/M (Y page 277)
R the position of the accelerator pedal
R the road speed
Driving tips
Kickdown
Use kickdown for maximum acceleration.
XVehicles for USA except AMG vehicles:
fully depress the accelerator pedal.
The transmission shifts to a lower gear
depending on the engine speed.XVehicles for Canada except AMG
vehicles: depress the accelerator pedal
beyond the pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
Rocking the vehicle free
Rocking the vehicle free by shifting back and
forth between transmission positions D and
R can help to free a vehicle that has become
stuck in mud or snow. The engine
management system of the vehicle limits
shifting back and forth between transmission
positions D and R to a maximum speed of
5 mph (9 km/h). To shift back and forth
between transmission positions D and R,
move the selector lever up and down beyond
the pressure point.
Working on the vehicle
GWARNING
When working on the vehicle, engage the
electronic parking brake and shift the
automatic transmission into park position P.
Otherwise the vehicle could roll away which
could result in an accident and/or serious
personal injury.
276Automatic transmissionDriving and parking

Problems with the transmissionProblemPossible causes/consequences and M SolutionsThe transmission has
problems shifting gear.The transmission is losing oil.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.The acceleration ability
is deteriorating.
The transmission no
longer changes gear.The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.XStop the vehicle.XShift the transmission to position P.XSwitch off the engine.XWait at least 10 seconds before restarting the engine.XShift the transmission to position D or R.
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear.XHave the transmission checked at a qualified specialist
workshop, e.g. an authorized Mercedes-Benz Center,
immediately.Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
Mercedes-Benz recommends that you use
an authorized Mercedes-Benz Center for
this purpose.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0 or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).The brake system could otherwise be
damaged.
Refueling
Important safety notes
GWARNING
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
personal injury.
Never allow sparks, flames or smoking
materials near gasoline.
Turn off the engine before refueling.
Whenever you are around gasoline, avoid
inhaling fumes and any skin or clothing
contact.
Direct skin contact with fuels and the
inhalation of fuel vapors are damaging to your
health.
280RefuelingDriving and parking