MERCEDES-BENZ CL-Class 2012 C216 Repair Manual

XFold upholstery cover = and the Velcro
fastener upwards.XTurn installation aid ? to a vertical position
to prevent upholstery cover = from folding
down.XInstall the LATCH-type (ISOFIX) child
restraint systems on both securing
rings ;. Comply with the manufacturer's
instructions when installing the LATCH-
type (ISOFIX) child restraint system.
Top Tether
Top Tether provides an additional connection
between the child restraint system secured
with ISOFIX and the rear seat. It helps reduce
the risk of injury even further.
The Top Tether anchorage points are located
in the rear compartment behind the head
restraints.
XRemove respective covering cap : of the
Top Tether anchorage.XPlace covering cap : in a suitable place
(e.g. in the glove box).XMove the head restraint upwards.XRoute Top Tether belt ? under the head
restraint between the two head restraint
bars.XHook Top Tether hook = of Top Tether
belt ? into Top Tether anchorage ;.
Ensure that:
R Top Tether hook = is hooked into Top
Tether anchorage ; as shown.
R Top Tether belt ? is not twisted.
R Top Tether belt ? can move freely
between the rear seat backrest and the
head restraint.XInstall the LATCH-type (ISOFIX) child
restraint system with Top Tether. Comply
with the manufacturer's installation
instructions when doing so. Make sure that
Top Tether belt ? is tight.
The child restraint system with Top Tether
belt ? has been removed:
XSlide covering cap : onto Top Tether
anchorage ;.Children in the vehicle59SafetyZ

Child-proof locks
Important safety notesGWARNING
When leaving the vehicle, always remove the
SmartKey from the ignition lock. Always take
the SmartKey with you and lock the vehicle.
Do not leave children unattended in the
vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could:
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
ignition lock or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system's
metal parts, for example, could become very
hot, and the child could be burned on these
parts.
Override feature for the rear side
windows
GWARNING
When children ride on the vehicle's rear seats,
activate the override switch. Otherwise the
children could be injured, e.g. by trapping
themselves in the rear side window.
XTo activate/deactivate: press button :.
If indicator lamp ; is lit, operation of the
rear side windows is deactivated.
Operation is only possible using the
switches in the driver's door. If indicator
lamp ; is off, operation is possible using
the switches in the rear compartment.
Panic alarm
X To activate: press ! button : for at
least one second.
An alarm sounds and the exterior lighting
flashes.XTo deactivate: press ! button :
again.
or
XInsert the SmartKey into the ignition lock.
or
XPress the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the
vehicle.60Panic alarmSafety

iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
The product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
i Canada only:
This device complies with RSS-Gen of
Industry Canada. Operation is subject to
the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
The product label with FCC ID and IC
certification number can be found in the
battery case of the SmartKey.
Driving safety systems
Driving safety systems overview
In this section, you will find information about
the following driving safety systems:
R ABS ( Anti-lock Braking System)
R BAS ( Brake Assist System)
R BAS PLUS ( Brake Assist System Plus*)
R ESP ®
(E lectronic Stability Program)
R EBD ( Electronic Brake force Distribution)
R ADAPTIVE BRAKE
R PRE-SAFE ®
Brake
Important safety notesGWARNING
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
i Please note that the driving safety
systems described only work as effectively
as possible when there is adequate contact
between the tires and the road surface. Pay
particular attention to the information
regarding tires, recommended minimum
tire tread depths etc. in the "Wheels and
tires" section ( Y page 442).
In wintry driving conditions, always use
winter tires (M+S tires) and if necessary,
snow chains. Only in this way will the
driving safety systems described in this
section work as effectively as possible.
Driving safety systems61SafetyZ

ABS (Anti-lock Braking System)
Important safety notes
i Observe the "Important safety notes"
section ( Y page 61).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the
vehicle when braking.
ABS works from a speed of about
5 mph(8 km/h) upwards, regardless of road-
surface conditions. ABS works on slippery
surfaces, even when you only brake gently.
GWARNING
If the ABS malfunctions, other driving systems
such as the BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance.
The ! warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
Braking
If ABS intervenes when braking, you will feel
a pulsing in the brake pedal.
XIf ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.XTo make a full brake application:
depress the brake pedal with full force.
The pulsating brake pedal can be an
indication of hazardous road conditions, and
functions as a reminder to take extra care
while driving.
GWARNING
Do not pump the brake pedal. Use firm, steady
brake pedal pressure instead. Pumping the
brake pedal defeats the purpose of the ABS
and significantly reduces braking
effectiveness.
BAS (Brake Assist System)
i Observe the "Important safety notes"
section ( Y page 61).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically boosts the braking
force, thus shortening the stopping distance.
XKeep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
GWARNING
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
BAS PLUS (Brake Assist System Plus)
BAS PLUS is only available in vehicles
equipped with DISTRONIC PLUS.
i Observe the "Important safety notes"
section ( Y page 61).
At speeds above approximately
4 mph (7 km/h), BAS PLUS assists you when
braking in hazardous situations and uses the
radar sensor system to evaluate the traffic
conditions.
i This device has been approved by the FCC
as a "Vehicular Radar System". The radar
sensor system is intended for use in an
automotive radar system only. Removing,
altering or tampering with the device will
void any warranties, and is not permitted
by the FCC. Do not tamper with, alter, or
use in any non-approved way.
62Driving safety systemsSafety

Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
With the help of the radar sensor system, BAS
PLUS can detect obstacles that are in the
path of your vehicle for an extended period of
time.
At speeds up to approximately
40 mph (70 km/h), BAS PLUS can also detect
stationary obstacles, for example stopped or
parked vehicles.
Should you approach an obstacle and BAS
PLUS has detected a risk of collision, BAS
PLUS calculates the braking force necessary
to avoid a rear-end collision.
R At speeds up to approximately
20 mph(30 km/h) : should you apply the
brakes forcefully, BAS PLUS will
automatically increase the braking force to
a level suitable for the traffic conditions.
R At speeds up to approximately
20 mph(30 km/h) : should you apply the
brakes, BAS PLUS is activated. Braking is
performed as late as possible.
If BAS PLUS demands particularly high
braking force, preventative passenger
protection measures (PRE-SAFE ®
) are
activated simultaneously.XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if:
R you release the brake pedal.
R there is no longer any danger of a rear-end
collision.
R no obstacle is detected in front of your
vehicle.
BAS PLUS is then deactivated.
For BAS PLUS to assist you when driving, the
radar sensor system must be switched on and
operational, see "Radar sensor system" in the
index.
GWARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations. BAS
PLUS cannot intervene in these cases.
There is a risk of an accident. Always pay
careful attention to the traffic situation and be
ready to brake.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
GWARNING
BAS PLUS does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R in curves
As a result, BAS PLUS cannot intervene in
critical situations. There is a risk of an
accident. Always pay careful attention to the
traffic situation and be ready to brake.
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
If BAS PLUS is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full
brake boosting effect and BAS.
Driving safety systems63SafetyZ

ESP®
(Electronic Stability Program)
Important safety notes
i See the "Important safety notes" section
( Y page 61).
If ESP ®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilize the
vehicle. If necessary, the engine output is also
modified to keep the vehicle on the desired
course within physical limits. ESP ®
assists
the driver when pulling away on wet or
slippery roads. ESP ®
can also stabilize the
vehicle during braking.
If ESP ®
intervenes, the ÷ ESP®
warning
lamp flashes in the instrument cluster.
GWARNING
Under no circumstances should you
deactivate ESP ®
when the ÷ ESP®
warning lamp in the instrument cluster
flashes. Proceed as follows:
R when driving off, apply as little throttle as
possible.
R while driving, ease up on the accelerator
pedal.
R adapt your speed to suit the prevailing road
and weather conditions.
Failure to observe these guidelines could
cause the vehicle to skid. ESP ®
cannot
prevent accidents resulting from excessive
speed.
! The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system.
! Do not tow vehicles with 4MATIC with the
front or rear axle raised.
i Only use wheels with the recommended
tire sizes. Only then will ESP ®
function
properly.
ETS/4ETS (Electronic Traction System)GWARNING
Observe "Important safety notes"
( Y page 61).
Traction control is part of ESP ®
.
Traction control brakes the drive wheels
individually if they spin. This enables you to
pull away and accelerate on slippery surfaces,
for example if the road surface is slippery on
one side. On vehicles with 4MATIC, more
drive torque is also transferred to the wheel
or wheels with traction.
Traction control remains active if you
deactivate ESP ®
.
Deactivating/activating ESP ®
i
Observe the "Important safety notes"
section ( Y page 61).
GWARNING
ESP ®
should not be deactivated during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not deactivate ESP ®
when the emergency
or spare wheel is mounted.
GWARNING
CL 63 AMG: ESP ®
should not be deactivated
during normal driving.
Deactivating the system results in the
following:
R no restriction to the engine torque
R loss of system-supported traction control
"ESP OFF" is designed for driving on closed
tracks when the vehicle's own oversteering
and understeering characteristics are desired
and requires an extremely qualified and
experienced driver who is able to handle
these critical driving situations.
You could lose control of your vehicle and
cause an accident.
64Driving safety systemsSafety

Beware of these limits if you deactivate
ESP ®
.
Do not deactivate ESP ®
when the emergency
or spare wheel is mounted.
ESP ®
is activated automatically when the
engine is started.
i Vehicles with ECO start/stop function:
the ECO start/stop function switches the
engine off automatically when the vehicle
comes to a stop. The engine starts
automatically when the driver wants to pull
away again. ESP ®
remains in its previously
selected status. Example: if ESP ®
was
deactivated before the engine was
switched off, ESP ®
remains deactivated
when the engine is switched on again.
It may be best to deactivate ESP ®
in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravelGWARNING
Switch on ESP ®
immediately if one of the
previously stated conditions is no longer met.
Otherwise, ESP ®
cannot stabilize the vehicle
if it begins to lurch or when a wheel spins.
When you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ ESP®
warning lamp in
the instrument cluster flashes. In such
situations, ESP ®
will not stabilize the vehicle.
XTo deactivate: (Y page 342).
The å ESP®
OFF warning lamp in the
instrument cluster lights up.GWARNING
When the å ESP®
OFF warning lamp is lit,
ESP ®
is deactivated.
If the ÷ ESP®
warning lamp and the
å ESP®
OFF warning lamp remain lit,
ESP ®
is not available due to a malfunction.
When ESP ®
is deactivated or not operational,
vehicle stability in standard driving
maneuvers is reduced.
Adapt your speed and driving to the prevailing
road conditions and to the non-operating
status of the ESP ®
.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated.
You could otherwise damage the drivetrain.
XTo activate: (Y page 342).
The å ESP®
OFF warning lamp in the
instrument cluster goes out.
EBD (electronic brake force
distribution)
i Observe the "Important safety notes"
section ( Y page 61).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking.
GWARNING
If EBD has malfunctioned, the braking system
remains available with full brake boosting
effect. However, the rear wheels can still lock,
e.g. under full braking. This could cause you
to lose control of your vehicle and cause an
accident. You should therefore adapt your
driving style to the different handling
characteristics.
Driving safety systems65SafetyZ

XObserve the notes on warning and indicator
lamps ( Y page 380) as well as display
messages ( Y page 349).
ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In
addition to the braking function, ADAPTIVE
BRAKE also has the HOLD function
( Y page 302) and hill start assist
( Y page 269). For further information, see
Driving tips ( Y page 287).
PRE-SAFE ®
Brake
PRE-SAFE ®
Brake is only available in vehicles
with DISTRONIC PLUS.
i Observe the "Important safety notes"
section ( Y page 61).
PRE-SAFE ®
Brake can help you to minimize
the risk of a frontal collision with a vehicle
ahead or reduce the effects of such a
collision. If PRE-SAFE ®
Brake has detected a
risk of collision, you will be warned visually
and acoustically as well as by automatic
braking. PRE-SAFE ®
Brake cannot prevent a
collision without your intervention.
At speeds above approximately
4 mph (7 km/h), this function warns you
when you are rapidly approaching the vehicle
in front. An intermittent warning tone will
then sound and the · distance warning
lamp in the instrument cluster will light up.
XBrake immediately in order to increase the
distance from the vehicle in front.
or
XTake evasive action provided it is safe to do
so.
If the driver and front passenger have their
seat belt fastened, PRE-SAFE ®
Brake can also
brake the vehicle automatically at speeds
from approximately 4 mph (7 km/h) to
approximately 124 mph (200 km/h).
Due to the nature of the system, particularly
complicated driving conditions may cause
unnecessary warnings or the unnecessary
intervention of PRE-SAFE ®
Brake. To stop the
braking action, you can either depress the
accelerator pedal further, activate kickdown
or release the brake pedal.
The braking action of PRE-SAFE ®
Brake is
ended automatically if:
R you maneuver to avoid the obstacle.
R there is no longer any danger of a rear-end
collision.
R there is no longer an obstacle detected in
front of your vehicle.
i USA only: this device has been approved
by the FCC as a "Vehicular Radar System".
The radar sensor system is intended for use
in an automotive radar system only.
Removing, altering or tampering with the
device will void any warranties, and is not
permitted by the FCC. Do not tamper with,
alter, or use in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only: this device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause interference,
and
2. this device must accept any interference
received, including interference that may
cause undesired operation of the device.
Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use
in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
With the help of the radar sensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
period of time.66Driving safety systemsSafety

At speeds up to approximately 40 mph
(70 km/h), PRE-SAFE ®
Brake can also react
to stationary obstacles, for example stopped
or parked vehicles.
If you approach an obstacle and PRE-SAFE ®
Brake detects a risk of collision, the system
will initially alert you both visually and
acoustically. If you do not brake or take
evasive action, the system will warn you by
automatically braking the vehicle gently. If
there is an increased risk of collision,
preventative passenger protection measures
(PRE-SAFE ®
) are activated (Y page 51). If the
risk of collision remains at speeds of over
20 mph (30 km/h) and you do not brake, take
evasive action or accelerate significantly, the
vehicle may perform automatic braking up to
emergency braking. Automatic emergency
braking is not performed until immediately
prior to an accident that can no longer be
avoided.GWARNING
Even if PRE-SAFE ®
Brake slows the vehicle
before an imminent rear-end collision, the
system cannot avert a collision without the
intervention of the driver. There is a risk of an
accident. Brake according to the situation or
take evasive action. Delayed intervention by
the driver can lead to an accident.
GWARNING
PRE-SAFE ®
Brake cannot always detect
complex traffic situations properly.
In these cases, PRE-SAFE(R) Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident. Always pay
particular attention to the traffic situation and
be ready to brake, especially if PRE-SAFE(R)
Brake warns you. Terminate the intervention
in a non-critical driving situation.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else
covering the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different lineGWARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R in curves
As a result, PRE-SAFE ®
Brake cannot
intervene in critical situations. There is a risk
of an accident. Always pay careful attention
to the traffic situation and be ready to brake.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a
collision, you must apply the brakes yourself.
XTo activate/deactivate: activate or
deactivate PRE-SAFE ®
Brake in the on-
board computer ( Y page 342).
After activation, the Ä symbol is
displayed on the left in the instrument
cluster.
For PRE-SAFE ®
Brake to assist you when
driving, the radar sensor system must be
switched on ( Y page 344) and operational.
Following damage to the front end of the
vehicle, have the configuration and operation
of the radar sensors checked at a qualified
specialist workshop. This also applies to
collisions at low speeds where there is no
visible damage to the front of the vehicle.
Driving safety systems67SafetyZ

Theft deterrent locking systems
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. The
engine can be started by anyone with a valid
SmartKey that is left inside the vehicle.
XTo activate with the SmartKey: remove
the SmartKey from the ignition lock.XTo activate with KEYLESS-GO: switch the
ignition off and open the driver's door.XTo deactivate: switch on the ignition.
i
The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in
USA) or 1-800-387-0100 (in Canada).
ATA (Anti-Theft Alarm system)
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the trunk lid
R the hood
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than 30
seconds, the emergency call system
mbrace (USA only) or TELE AID (Canada
only) initiates a call to the Customer
Assistance Center automatically. The
emergency call system initiates the call
provided that:
R you have subscribed to the mbrace/
TELE AID service.
R the mbrace/TELE AID service has been
activated properly.
R the required mobile phone, power supply
and GPS are available.XTo arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp : flashes. The alarm
system is armed after approximately 30
seconds.XTo deactivate: unlock the vehicle with the
SmartKey or KEYLESS-GO.XTo stop the alarm using the SmartKey:
insert the SmartKey into the ignition lock.
The alarm is switched off.
or
XPress the % or & button on the
SmartKey.
The alarm is switched off.68Theft deterrent locking systemsSafety