check engine MERCEDES-BENZ CL-Class 2014 C217 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2014, Model line: CL-Class, Model: MERCEDES-BENZ CL-Class 2014 C217Pages: 494, PDF Size: 13.55 MB
Page 383 of 494
Display messages Possible causes/consequences and
M Solutions
DISTRONIC PLUS
Currently
Unavailable See
Operator's Manual DISTRONIC is deactivated and temporarily inoperative. Possible
causes are:
R
the DISTRONIC PLUS cover in the radiator trim is dirty
R function is impaired due to heavy rain or snow.
R the sensors in the bumpers are dirty.
R the rada rsensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio
stations or other sources of electromagnetic radiation.
R the system is outside the operating temperature range.
R the on-board voltage is too low.
Aw arning tone also sounds.
If the display message does no tdisappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 289).
X Clean the DISTRONIC PLUS cover in the radiator trim
(Y page 431).
X Clean the bumpers (Y page 431).
X Restar tthe engine.
If the system detects that the sensors are fully operational, the
display message disappears.
DISTRONIC is operational again. DISTRONIC PLUS
Inoperative DISTRONIC PLUS is defective. BAS PLUS (Brake Assist PLUS) and
PRE-SAFE
®
Brake may be inoperative as well.
Aw arning tone also sounds.
X Visi taqualified specialist workshop. DISTRONIC PLUS
Override You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X
Remove your foot from the accelerator pedal. DISTRONIC PLUS
--- mph An activation condition for DISTRONIC PLUS is not fulfilled.
X
Check the activation conditions for DISTRONIC PLUS
(Y page 298). Display messages
381On-board computer and displays Z
Page 387 of 494
Display messages Possible causes/consequences and
M Solutions
h
tire pressure
Check tire(s) The tire pressure in one or more tires has dropped significantly.
G WARNING
With tire pressures which are too low, there is a ris kofthe
following hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 289).
X If there is a flat tire, inspect the tires (Y page 437).
X Check the tire pressure (Y page 461).
X If necessary, correct the tire pressure. h
Please correct
tire pressure(s) The tire pressure is too low in at least one of the tires, or the tire
pressure difference between the wheels is too great.
X Check the tire pressures at the next opportunity. If necessary,
correct the tire pressure (Y page 461).Vehicle
Display messages Possible causes/consequences and
M Solutions
Shift to P or N
to Start Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary Battery
Malfunction
(White display
message) The auxiliary battery for the automatic transmission is no longer
being charged.
X
Visit a qualified specialist workshop. Display messages
385On-board computer and displays Z
Page 395 of 494
Problem Possible causes/consequences and
M Solutions
$
(USA only)
J (Canada only)
֌!
The red brake warning
lamp, the yellow ESP ®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are malfunctioning. Therefore, BAS, BAS PLUS,
EBD, PRE-SAFE ®
, PRE-SAFE ®
Brake, the HOLD function and hill
start assist, for example, are not available either.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely
affected. The braking distance in an emergency braking situation
can increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. ÷
The yellow ESP
®
warning lamp flashes
while the vehicle is in
motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
For exceptions, see: (Y page 67).å
The yellow ESP
®
OFF
warning lamp is lit while
the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
For exceptions, see: (Y page 67).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
393On-board computer and displays Z
Page 397 of 494
Problem Possible causes/consequences and
M Solutions
F
(USA only)
! (Canada only)
The red indicator lamp
for the electric parking
brake flashes and/or
the yellow warning
lamp for the electric
parking brake lights up. The electric parking brake is temporarily malfunctioning or
defective.
X
Observe the additional display messages in the multifunction
display. 6
The red SRS warning
lamp is lit while the
engine is running.
There is a malfunction in the SRS (Supplemental Restraint
System).
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Drive on carefully.
X Have SRS checked at a qualified specialist workshop
immediately.
For further information about SRS, see (Y page 44).Warning and indicator lamps in the instrument cluster
395On-board computer and displays Z
Page 398 of 494
Engine
Problem Possible causes/consequences and
M Solutions
;
The yellow Check
Engine warning lamp
lights up while the
engine is running. There may be a malfunction, for example:
R
in the engine management
R in the fuel injection system
R in the exhaust system
R in the ignition system
R in the fuel system
The emission limit values may be exceeded and the engin emay
be running in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop.
i In some states, you must immediately visit a qualified
specialist workshop as soon as the yellow Chec kEngine warning
lamp lights up .This is due to the legal requirements in effect in
these states. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving. The yellow reserve fuel
warning lamp flashes
while the vehicle is in
motion.
In addition, the ;
Check Engine warning
lamp may light up. The fuel system pressure is too low. The fuel filler cap is not closed
correctly or the fuel system is leaking.
X
Observe the additional display messages in the multifunction
display.
X Check that the fuel filler cap is correctly closed.
X If the fuel filler cap is not correctly closed: close the fuel filler
cap.
X If the fuel filler cap is closed: visit a qualified specialist
workshop. The yellow reserve fuel
warning lamp lights up
while the engine is
running. The fuel level has dropped into the reserve range.
X
Refuel at the nearest gas station. 396
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Page 423 of 494
X
Pull release lever :for the hood.
The hood is released.
! Make sure that the windshield wipers are
not folded away from the windshield. You
could otherwise damage the windshield
wipers or the hood. X
Reach into the gap, pull hood catch
handle ;up and lift the hood.
Once you have lifted the hood about
15 inches (40cm), it is automatically
opened the rest of the way and held open
by the gas-filled struts.
Closing the hood G
WARNING
When closing the hood, use extreme caution
not to catch hands or fingers. Be careful that
you do not close the hood on anyone.
Make sure the hood is securely engaged
before driving off. Do not continue driving if
the hood can no longer engage after an
accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.
X Lower the hood and let it fall from a height
of approximately 8inche s(20cm).
X Check that the hood has engaged properly.
If the hood can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Engine oil
Notes on the oil level Depending on the driving style, the vehicle
consumes up to 0.9 US qts
(0.8 l) of oil over
a distance of 600 miles (1,000 km). The oil
consumption may be highe rthan this when
the vehicle is new or if you frequently drive at
high engine speeds.
On vehicles with a 12-cylinder engine, the oil
level can be checked using the on-board
computer. On all other models, the oil
dipstick must be used to check the engine oil
level.
Depending on the engine, the oil dipstick may
be in a different location.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick X
Pull oil dipstick :out of the dipstick guide
tube.
X Wipe off oil dipstick :. Engine compartment
421Maintenance and care Z
Page 424 of 494
X
Slowly slide oil dipstick :into the guide
tube to the stop, and take it ou tagain.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 1.1 US qt (1.0 liter) of
engine oil.
Checking the oil level using the on-
board computer Measurement
X
Make sure that the SmartKey is in position
2in the ignition lock.
X Press the ;or= button to select the
Service menu.
X Press the :or9 button to select
Engine Oil Level .
X Press the abutton.
The multifunction display shows the
following message: Measuring EngineOil Level Accurate Only When
Vehicle Is Level
i
If you wish to cancel the measurement,
press the %button on the multifunction
steering wheel. 422
Engine compartmentMaintenance and care
Page 425 of 494
Display messages
The measuremen
ttakes a few seconds. You will see one of the following messages in the
multifunction display: Problem Possible causes/consequences and
M Solutions
Engine Oil Level OK The oil level is correct.
Add 1.0 l Engine
Oil At Next
Refueling . The oil level is too low.
X
add 1. 0lof engine oil. Add 1.5 l Engine
Oil At Next
Refueling . The oil level is too low.
X
add 1.5 l of engine oil. Add 2.0 l Engine
Oil At Next
Refueling . The oil level is too low.
X
add 2.0 l of engine oil. Engine Oil Level
Reduce Oil Level The engine oil level is too high.
X
Have excess engine oil siphoned off. For Engine Oil
Level Ignition
Must be On The ignition is switched off.
X
Turn the SmartKey to position 2in the ignition lock. Need More Time to
Check Engine Oil
Level The required waiting period was not observed.
X
If the engine is at normal operating temperature: repeat the
measurement after about five minutes.
If the engine is not at normal operating temperature (e.g. if the
engine was only started briefly): repeat the measurement after
about 30 minutes. Engine Oil Level
Not When Engine On The engine is running; oil level measurement is not possible.
X
Switch off the engine.
X If the engine is at normal operating temperature: wait about five
minutes before carrying out the measurement.
If the engine is not at normal operating temperature, e.g. if the
engine was only started briefly: wait approximately
30 minutes before carrying out the measurement. Adding engine oil
G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a Engine compartment
423Maintenance and care Z
Page 426 of 494
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is
caused by the following:
R
using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. Example: engine oil cap
X
Turn cap :counter-clockwise and remove
it.
X Add engine oil.
Vehicles with oil level measurement
function in the on-board computer: observe
the information in the on-board computer
when doing so. Vehicles with an oil
dipstick: if the oil level is at or below the
MIN mark on the dipstick, add 1.1 US qt
(1.0 liters) of engine oil. X
Replace cap :on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level againw ith the oil
dipstick (Y page 421) or the on-board
computer (Y page 422).
Further information on engine oil
(Y page 486). Checking and adding other service
products
Checking coolant level G
WARNING
In order to avoid any potentially serious burns:
R use extreme caution when opening the
hood if there are any signs of steam or
coolan tleaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
R do not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡(70 †). Allow the engine to
cool dow nbefore removing the cap. The
coolant reservoir contains hot fluid and is
under pressure.
R using a rag, slowly turn the cap
approximately 1
/ 2 turn to relieve excess
pressure. If opened immediately, scalding
hot fluid and steam will be blown out under
pressure.
R do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. 424
Engine compartmentMaintenance and care
Page 427 of 494
X
Park the vehicle on a level surface.
Only check the coolant level when the
vehicle is on a level surface and the engine
has cooled down.
X Turn the SmartKey to position 2in the
ignition lock (Y page 273).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 273).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
X Turn the SmartKey to position
0(Y page 273) in the ignition lock.
X Slowly turn cap :half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the filler neck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.
X If necessary, add coolant that has been
tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 487). Adding washer fluid to the windshield
washer system/headlam
pcleaning
system G
WARNING
Washer solvent/antifreeze is highly
flammable. Do not spill washer solvent/
antifreeze on hot engin eparts, because it may
ignite and burn .You could be seriously
burned. X
To open: pull cap:upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
Further information on windshield washer
fluid/antifreeze (Y page 488).
Brake fluid level !
If the brake fluid level in the brake fluid
reservoir has fallen to the MIN mark or
below, check the brake system
immediately for leaks. Also check the
thickness of the brake linings. Visit a
qualified specialist workshop immediately.
Do not add brake fluid. This does not
correct the malfunction.
Only check the brake fluid level when the
vehicle is stationary and on a level surface. Engine compartment
425Maintenance and care Z