steering MERCEDES-BENZ CLA 2016 Workshop Manual

X
To initiate an emergency call manually:
press cover C briefly to open.X
Press SOS button D briefly.
The indicator lamp in SOS button D
flashes until the emergency call is conclu-
ded. X
Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button
X
To call Roadside Assistance: press Road-
side Assistance button C .
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active.
The Connecting Call message appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display. If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 288).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if: R
the indicator lamp for Roadside Assistance
call button R is flashing continuously. R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed message appears in the
multifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding COMAND/Audio
20 button for ending a phone call.284
Features
Sto wag e an d features

come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces: R
stickers R
films R
scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces. X
Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth. X
Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center. X
Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth. X
Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use a microfiber cloth to clean
covers made out of real leather, artificial
leather or DINAMICA. If used often, these
can damage the cover.
Note that regular care is essential to ensure
that the appearance and comfort of the cov-
ers is retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions: R
Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth. R
Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked. R
Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali-
fied specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example: R
differences in the texture R
marks caused by growth and injury R
slight nuances of color
These are characteristics of leather and not
material defects. Care 307
Maintenance and care Z

You must not exceed a maximum speed of
50 mph (80 km/h).
When replacing one or all tires, please
observe the following specifications for your
vehicle's tires: R
size R
type and R
the "MOExtended" mark
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may
be used as a temporary measure. Make sure
that you use the proper size and type (sum-
mer or winter tire).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if
you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit may
be obtained from a qualified specialist work-
shop.
Important safety notes
G WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if: R
you hear banging noises. R
the vehicle starts to shake. R
you see smoke and smell rubber. R
ESP ®
is intervening constantly.R
there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case. TIREFIT kit
Important safety notes TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to
0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to

Do not continue driving. Contact a qualified
specialist workshop.
i In cases such as the one mentioned
above, contact an authorized Mercedes-
Benz Center. Or call 1-800-FOR-MERCedes
(in the USA) or 1-800-387-0100 (in Can-
ada). X
Correct the tire pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the Tire and
Loading Information placard on the driver's
side B-pillar or the tire pressure table in the
fuel filler flap for values. X
To increase the tire pressure: switch on
the tire inflation compressor.
X
To reduce the tire pressure: depress
pressure release button C next to pres-
sure gauge D .X
When the tire pressure is correct, unscrew
the filler hose from the valve of the sealed
tire. X
Screw the valve cap onto the tire valve of
the sealed tire. X
To remove the tire sealant bottle from the
tire inflation compressor, press together
the locking tabs on the yellow cap. X
Pull the tire sealant bottle out of the tire
inflation compressor.
The filler hose remains attached to the tire
sealant bottle. X
Drive to the nearest qualified specialist
workshop and have the tire changed there. X
Have the tire sealant bottle and the filler
hose replaced as soon as possible at a
qualified specialist workshop. X
Have the tire sealant bottle replaced every
four years at a qualified specialist work-
shop.
Battery (vehicle)
Important safety notes Special tools and expert knowledge are
required when working on the battery, e.g.
removal and installation. You should there-
fore have all work involving the battery car-
ried out at a qualified specialist workshop.
G WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example: R
when braking R
in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. YouBattery (vehicle) 315
Breakdown assistance Z

X
Depress and hold the brake pedal. X
Shift the automatic transmission to posi-
tion N .X
Leave the SmartKey in position 2 in the
ignition lock. X
Release the brake pedal. X
Release the electric parking brake. X
Switch on the hazard warning lamps
( Y
page 117).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. After resetting the combina-
tion switch, the hazard warning lamp starts
flashing again.
Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission
! When the vehicle is loaded for transport,
the front and rear axles must be stationary
and on the same transportation vehicle.
Positioning over the connection point of the
transport vehicle is not permitted. The drive
train may otherwise be damaged.
All vehicles
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as axle or steering components. Otherwise,
the vehicle could be damaged. X
Turn the SmartKey to position 2 in the igni-
tion lock ( Y
page 147). X
Shift the transmission to position N .
As soon as the vehicle has been loaded: X
Prevent the vehicle from rolling away by
applying the electric parking brake. X
Shift the transmission to position P .X
Turn the SmartKey to position 0 in the igni-
tion lock and remove it. X
Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
Vehicles with 4MATIC may only either be
towed away with both axles on the ground or
be loaded up and transported.
If the vehicle's transmission, front, or rear
axle is damaged, have the vehicle transported
on a truck or trailer.
In the event of damage to the electrical
system:
If the battery is defective, the automatic
transmission will be locked in position P . To
shift the automatic transmission to position
N , you must provide power to the vehicle's
electrical system in the same way as when
jump-starting ( Y
page 319).
Have the vehicle transported on a transporter
or trailer.324
Towing and tow-starting
Breakdown assistance

Checking the tire pressures
Important safety notes Observe the notes on tire pressure
( Y
page 332).
Information on air pressure for the tires on
your vehicle can be found: R
on the vehicle's Tire and Loading Informa-
tion placard on the B-pillar R
in the tire pressure table in the fuel filler flap
( Y
page 168) R
in the "Tire pressure" section
Checking tire pressures manually To determine and set the correct tire pres-
sure, proceed as follows: X
Remove the valve cap of the tire that is to
be checked. X
Press the tire pressure gauge securely onto
the valve. X
Read the tire pressure and compare it to
the recommended value on the Tire and
Loading Information placard or the tire
pressure table ( Y
page 332).X
If the tire pressure is too low, increase the
tire pressure to the recommended value. X
If the tire pressure is too high, release air.
To do so, press down the metal pin in the
valve, using the tip of a pen for example.
Then check the tire pressure again using
the tire pressure checker. X
Screw the valve cap onto the valve. X
Repeat these steps for the other tires.
Tire pressure loss warning system
General notes
While the vehicle is in motion, the tire pres-
sure loss warning system monitors the set
tire pressure using the rotational speed of the
wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of a loss of pressure, a corresponding warning
message will appear in the multifunction dis-
play.
You can recognize the tire pressure loss warn-
ing by the Run Flat Indicator Active
Press 'OK' to Restart message in the
multifunction display in the Serv.
menu.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section ( Y
page 336).
Important safety notes The tire pressure warning system does not
warn you of an incorrectly set tire pressure.
Observe the notes on the recommended tire
pressure ( Y
page 332).
The tire pressure loss warning does not
replace the need to regularly check the tire
pressure. An even loss of pressure on several
tires at the same time cannot be detected by
the tire pressure loss warning system.
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering movements.
The function of the tire pressure loss warning
system is limited or delayed if: R
snow chains are mounted on your vehicle's
tires. R
road conditions are wintry. R
you are driving on sand or gravel. R
you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration). R
you are driving with a heavy load (in the
vehicle or on the roof). Tire pressure 335
Wheels and tires Z

Restarting the tire pressure loss warn-
ing system Restart the tire pressure loss warning system
if you have: R
changed the tire pressure R
changed the wheels or tires R
mounted new wheels or tires X
Before restarting, make sure that the tire
pressures are set properly on all four tires
for the respective operating conditions.
The recommended tire pressure can be
found on the Tire and Loading Information
placard on the B-pillar. Additionally, a tire
pressure table is attached to the fuel filler
flap. The tire pressure loss warning system
can only give reliable warnings if you have
set the correct tire pressure. If an incorrect
tire pressure is set, these incorrect values
will be monitored. X
Also observe the notes in the section on tire
pressures ( Y
page 332).X
Make sure that the SmartKey is in position
2 in the ignition lock ( Y
page 147).X
Press Y or e on the steering wheel
to select the Serv.
menu.X
Press the c or d button to select
Tire Pressure
.X
Press the v button.
The Run Flat Indicator Active
Press 'OK' to Restart message
appears in the multifunction display.
If you wish to confirm the restart: X
Press the v button.
The Tire Pressure Now OK?
message
appears in the multifunction display. X
Press the c or d button to select
Yes
. X
Press the v button.
The Run Flat Indicator Restarted
message appears in the multifunction dis-
play. After a teach-in period, the tire pressure
loss warning system will monitor the set
tire pressures of all four tires.
If you wish to cancel the restart: X
Press the 8 button.
or X
If the Tire Pressure Now OK? message
appears, press the c or d button to
select Cancel . X
Press the v button.
The tire pressure values stored at the last
restart will continue to be monitored.
Tire pressure monitor
General notes If a tire pressure monitor is installed, the vehi-
cle's wheels have sensors that monitor the
tire pressures in all four tires. The tire pres-
sure monitor warns you if the pressure drops
in one or more of the tires. The tire pressure
monitor only functions if the corresponding
sensors are installed in all wheels.
Information on tire pressures is displayed in
the multifunction display. After a few minutes
of driving, the current tire pressure of each
tire is shown in the Serv. menu of the multi-
function display, see illustration (example).
For information on the message display, refer
to the "Checking the tire pressure electroni-
cally" section ( Y
page 338).
Important safety notes
G WARNING
Each tire, including the spare (if provided),
should be checked at least once every two336
Tire pressure
Wheels and tires

weeks when cold and inflated to the pressure
recommended by the vehicle manufacturer
on the Tire and Loading Information placard
on the driver's door B-pillar or the tire pres-
sure label on the inside of the fuel filler flap. If
your vehicle has tires of a different size than
the size indicated on the Tire and Loading
Information placard or, if available, the tire
pressure label, you should determine the
proper tire pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire pres-
sure telltale when one or more of your tires
are significantly underinflated. Accordingly,
when the low tire pressure telltale lights up,
you should stop and check your tires as soon
as possible, and inflate them to the proper
pressure. Driving on a significantly underin-
flated tire causes the tire to overheat and can
lead to tire failure.
Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle's
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance, and it is the driver's responsi-
bility to maintain correct tire pressure, even if
underinflation has not reached the level to
trigger illumination of the TPMS low tire pres-
sure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunct ion indicator is combined with
the low tire pressure telltale. When the sys-
tem detects a malfunction, the warning lamp
will flash for approximately a minute and then
remain continuously illuminated. This
sequence will be repeated every time the vehi-
cle is started as long as the malfunction
exists. When the malfunction indicator is illu-
minated, the system may not be able to detect
or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of incom-
patible replacement or alternate tires or
wheels on the vehicle that prevent the TPMS from functioning properly. Always check the
TPMS malfunction telltale after replacing one
or more tires or wheels on your vehicle to
ensure that the replacement or alternate Tires
and wheels allow the TPMS to continue to
function properly.
It is the driver's responsibility to set the tire
pressure to that recommended for cold tires
which is suitable for the operating situation
( Y
page 332). Note that the correct tire pres-
sure for the current operating situation must
first be taught-in to the tire pressure monitor.
If there is a substantial loss of pressure, the
warning threshold for the warning message is
aligned to the reference values taught-in.
Restart the tire pressure monitor after adjust-
ing the pressure of the cold tires
( Y
page 338). The current pressures are
saved as new reference values. As a result, a
warning message will appear if the tire pres-
sure drops significantly.
The tire pressure monitor does not warn you
of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
( Y
page 332).
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering movements.
The tire pressure monitor has a yellow warn-
ing lamp in the instrument c luster for indicat-
in
g pressure loss or a malfunction. Whether
the warning lamp flashes or lights up indi-
cates whether a tire pressure is too low or the
tire pressure monitor is malfunctioning: R
if the warning lamp is lit continuously, the
tire pressure on one or more tires is signif-
icantly too low. The tire pressure monitor is
not malfunctioning. R
if the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning. Tire pressure 337
Wheels and tires Z

In addition to the warning lamp, a message
appears in the multifunction display. Observe
the information on display messages
( Y
page 250).
It may take up to ten minutes for a malfunc-
tion of the tire pressure monitor to be indica-
ted. A malfunction will be indicated by the tire
pressure warning lamp flashing for approx-
imately one minute and then remaining lit.
When the malfunction has been rectified, the
tire pressure warning lamp goes out after a
few minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge.
The tire pressures shown by the on-board
computer refer to those measured at sea
level. At high altitudes, the tire pressure val-
ues indicated by a pressure gauge are higher
than those shown by the on-board computer.
In this case, do not reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interference from radio trans-
mitting equipment (e.g. radio headphones,
two-way radios) that may be being operated
in or near the vehicle.
Checking the tire pressure electroni-
cally X
Make sure that the SmartKey is in position
2 in the ignition lock ( Y
page 147).X
Press Y or e on the steering wheel
to select the Serv.
menu.X
Press the c or d button to select
Tire Pressure
.X
Press the v button.
The current tire pressure of each tire is
shown in the multifunction display.
If the vehicle was parked for longer than
20 minutes, the Tire pressure will be
displayed after driving a few
minutes message is shown.
After a teach-in process, the tire pressure
monitor automatically detects new wheels or
new sensors. As long as a clear allocation of the tire pressure value to the individual
wheels is not possible, the Tire Pressure
Monitor Active message is shown instead
of the tire pressure display. The tire pressures
are already being monitored.
Tire pressure monitor warning mes-
sages If the tire pressure monitor detects a pressure
loss in one or more tires, a warning message
is shown in the multifunction display. The yel-
low tire pressure warning lamp then lights up. R
If the Please Correct Tire Pressure
message appears in the multifunction dis-
play, the tire pressure in at least one tire is
too low. The tire pressure must be correc-
ted when the opportunity arises. R
If the Check Tire Pressure message
appears in the multifunction display, the
tire pressure in one or more tires has drop-
ped significantly. The tires must be
checked. R
If the Tire Pressure Warning Tire
Failure message appears in the multi-
function display, the tire pressure in one or
more tires has dropped suddenly. The tires
must be checked.
Observe the instructions and safety notes in
the display messages in the "Tires" section
( Y
page 250).
If the wheel positions on the vehicle are rota-
ted, the tire pressures may be displayed for
the wrong positions for a short time. This is
rectified after a few minutes of driving, and
the tire pressures are displayed for the cor-
rect positions.
Restarting the tire pressure monitor
When you restart the tire pressure monitor, all
existing warning messages are deleted and
the warning lamps go out. The monitor uses
the currently set tire pressures as the refer-
ence values for monitoring. In most cases, the
tire pressure monitor will automatically
detect the new reference values after you338
Tire pressure
Wheels and tires

have changed the tire pressure. However, you
can also define reference values manually as
described here. The tire pressure monitor
then monitors the new tire pressure values. X
Set the tire pressure to the value recom-
mended for the corresponding driving sit-
uation on the Tire and Loading Information
placard on the driver's side
B-pillar ( Y
page 332).
You can find more tire pressure values for
various operating conditions in the tire
pressure table inside the fuel filler flap
( Y
page 168). X
Make sure that the tire pressure is correct
on all four wheels. X
Make sure that the SmartKey is in position
2 in the ignition lock ( Y
page 147).X
Press Y or e on the steering wheel
to select the Serv.
menu.X
Press the c or d button to select
Tire Pressure
.X
Press the v button.
The multifunction display shows the cur-
rent tire pressure for each tire or the Tire
pressure will be displayed after
driving a few minutes message.X
Press the d button.
The multifunction display shows the Use
Current Pressures as New Reference
Values message.
If you wish to confirm the restart: X
Press the v button.
The Tire Press. Monitor Restarted
message appears in the multifunction dis-
play.
After driving for a few minutes, the system
checks whether the current tire pressures
are within the specified range. The new tire
pressures are then accepted as reference
values and monitored.
If you wish to cancel the restart: X
Press the 8 button.
The tire pressure values stored at the last
restart will continue to be monitored. Radio type approval for the tire pres-
sure monitor Country Radio type approval number
USA FCC ID: MRXMW2433A
FCC ID: MRXGG4
FCC ID: MRXMC34MA4
Canada IC: 2546A-MW2433A
IC: 2546A-GG4
IC: 2546A-MC34MA4
Loading the vehicle
Instruction labels for tires and loads
G WARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the
steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load.
Two instruction labels on your vehicle show
the maximum possible load.
(1) The Tire and Loading Information placard
is on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum permis-
sible vehicle load. It also contains details
of the tire sizes and corresponding pres-
sures for tires mounted at the factory.
(2) The vehicle identification plate is on the
B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle occu-
pants, the fuel and the cargo. You can
also find information about the maximum
gross axle weight rating on the front and
rear axle.Loading the vehicle 339
Wheels and tires Z