lock MERCEDES-BENZ CLA 2019 Manual Online

Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicleare dependent on the distribution of the loadwithin the vehicle.
Observe the following notes when loading andtransporting a load:
RNever exceed the maximum permissiblegross vehicle mass or the gross axle weightrating for the vehicle (including occupants).The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver'sdoor.
RThe trunk is the preferred place to carryobjects.
RPosition heavy loads as far forwards as pos-sible and as low down in the trunk as possible.
RThe load must not protrude above the upperedge of the seat backrests.
RAlways place the load against the rear or frontseat backrests. Make sure that the seatbackrests are securely locked into place.
RAlways place the load behind unoccupiedseats if possible.
RUse the cargo tie-down rings and the parcelnets to transport loads and luggage.
RUse cargo tie-down rings and fastening mate-rials appropriate for the weight and size of theload.
RSecure the load with sufficiently strong andwear-resistant tie-downs. Pad sharp edges forprotection.
Stowage areas
Stowage spaces
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cup holders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
Observe the loading guidelines (Ypage 239).
Stowage areas239
Stowage and features
Z

Stowage compartment under the armrest
XTo open:on vehicles with movable armrests,make sure that the armrest is in the rearmostposition.
XPress buttonCand fold the armrest up.
Depending on the vehicle equipment, the arm-rest can be moved backwards or forwards in alongitudinal direction.
Depending on the vehicle's equipment, the fol-lowing may be in the stowage compartment: amultimedia connector unit with an SD card slot
and 2 USB ports, e.g. for use with an iPod®,
iPhone®or MP3 player (see the Digital Opera-tor's Manual).
Stowage compartments in the rear
passenger compartment
Stowage compartment in the rear
passenger compartment center console
XTo open:pull down the top of stowage com-partmentCby the edge of the handle.
iDepending on the vehicle's equipment,there may be an open stowage space abovethe stowage compartment.
Parcel nets
Stowage nets are located:
Rin the front-passenger footwell
Ron the back of the driver's and the front-passenger seat
Ron the left and right-hand side in the trunk
Observe the loading guidelines (Ypage 239)and the safety notes regarding stowage spaces(Ypage 239).
Through-loading facility in the rear
passenger compartment
XTo open:fold down seat armrestC.
XPull the center head restraint on the rearbench seat into the uppermost position(Ypage 94).
XSlide locking mechanism

XMove the driver's or front-passenger seatforward if necessary.
XFold seat backrestCback until it engages.Red lock status indicatorDis no longer visi-ble.
XAdjust the head restraints if necessary(Ypage 95).
XMove the driver's or front-passenger seatback if necessary.
Securing loads
Observe the following notes on securing loads:
RObserve the loading guidelines (Ypage 239).
RSecure the load using the cargo tie-downrings.
RDistribute the load on the cargo tie-downrings evenly.
RDo not use elastic straps or nets to secure aload, as these are only intended as an anti-slipprotection for light loads.
RDo not route tie-downs across sharp edges orcorners.
RPad sharp edges for protection.
CCargo tie-down rings
Stowage well under the trunk floor
Under the trunk floor you can find a bracket forTIREFIT and the vehicle tool kit, etc.
XTo open:pull handleCup.
XHook handleCinto rain troughD.
To enlarge the trunk you can remove the trunkfloor.
XTo remove:lift the trunk floor almost to raintroughDand pull it out.
Stowage areas243
Stowage and features
Z

Do not touch the hot heating elements of the
cup holder. Always make sure that children
cannot access the hot heating elements of the
cup holder. Never leave children unsuper-
vised in the vehicle.
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cup holders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
!Only use the cup holders for containers ofthe right size and which have lids. The drinkscould otherwise spill.
Observe the loading guidelines (Ypage 239).
The stowage compartments in the doors providespace for bottles:
Rfront: capacity up to 34 fl. oz. (1.0l)
Rrear: capacity up to 17 fl. oz. (0.5 l)
Cup holder in the front center console
CCup holder
The cup holder and the rubber mat underneathcan be removed for cleaning. Clean them withclean, lukewarm water only.
XTo remove:carefully pull in upper sections ofcup holderCon the driver's and front-passenger sides until they release.
XLift the cup holder upwardsDuntil it can beremoved.
XTo install:insert cup holder into lateralcurved sectionsDin the stowage compart-ment. Insert the cup holder so that the wedge
Features245
Stowage and features
Z

The destination download function is availableif:
Rthe vehicle is equipped with a navigation sys-tem.
Rthe relevant mobile phone network is availa-ble and data transfer is possible.
Route Assistance
This service is part of the Mercedes me connectPLUS Package and cannot be obtained sepa-rately.
You can use the Route Assistance function evenif the vehicle is not equipped with a navigationsystem.
Within the framework of this service, you receivea professional and reliable form of navigationsupport without having to leave your vehicle.
The customer service representative finds asuitable route depending on your vehicle's cur-rent position and the desired destination. Youwill then be guided live through the current routesection.
Search and Send
General notes
To use "Search & Send", your vehicle must beequipped with Mercedes me connect and a nav-igation system. Additionally, a Mercedes meconnect service subscription must be comple-ted.
"Search & Send" is a destination entry service. Adestination address found on Google Maps™can be transferred via Mercedes me connectdirectly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.comand enter a destination address into the entryfield.
XTo send the destination address to the e-mail address of your Mercedes me con-nect account:click the corresponding but-ton on the website.
Example:
If you select 'Send to vehicle' and then'Mercedes-Benz', the destination address willbe sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified whensetting up your Mercedes me connectaccount into the corresponding field.
XClick "Send".
Information on specific commands such as"Address entry" or "Send" can be found on thewebsite.
Calling up a transmitted destination
address
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 123).The transmitted destination address is loadedinto the vehicle's navigation system.
A display message appears, asking whethernavigation should be started.
XSelectYesYesby turning3or sliding1the controller and confirm with7.The system calculates the route and subse-quently starts the route guidance with theaddress entered.
If you selectNoNothe address can be stored inthe address book.
If you have sent more than one destinationaddress, each individual destination must beconfirmed separately.
Destination addresses are loaded in the sameorder as the order in which they were sent.
If you have multiple Mercedes-Benz vehicleswith Mercedes me connect and activeMercedes me connect accounts:
If multiple vehicles are registered under thesame e-mail address, the destination will besent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if youhave unintentionally locked your vehicle and areplacement SmartKey is not available.
The vehicle can be unlocked by the Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately unlockedremotely within four days of the ignition beingturned off. After this time, remote unlockingmay be delayed by 15 to 60 minutes. After30 days, the vehicle can no longer be unlockedremotely.
The vehicle remote opening feature is availableif the relevant mobile phone network is availableand a data connection is possible.
XContact the following service hotlines:
252Features
Stowage and features

Mercedes-Benz Customer Assistance Centerat 1-800-FOR-MERCedes (1-800-367-6372)or 1-866-990-9007
XYou will be asked for your password.
XReturn to your vehicle at the time agreed uponwith the Mercedes-Benz Customer Assis-tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-tion
Rtelephone applications (e.g. for iPhone®,Android™)
To do this, you will need your identification num-ber and password.
Vehicle remote closing
The valet locking feature can be used when youhave forgotten to lock the vehicle and you are nolonger nearby.
The vehicle can then be locked by the Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately locked remotelyup to four days after the ignition was lastswitched off. After this time, the valet lockingmay be delayed by 15 to 60 minutes. After30 days the vehicle can no longer be lockedremotely.
The valet locking feature is available if the rele-vant mobile phone network is available and adata connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Centerat 1-800-FOR-MERCedes (1-800-367-6372)or 1-866-990-9007You will be asked for your password.
The next time you are inside the vehicle and youswitch on the ignition, theDoors LockedDoors LockedRemotelyRemotelymessage appears in the multifunctiondisplay.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-tion
Rtelephone applications (e.g. for iPhone®,Android™)
To do this, you will need your identification num-ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.The police will issue a numbered incidentreport.
XThis number will be forwarded to theMercedes-Benz Customer Assistance Centertogether with your PIN.The Mercedes-Benz Customer AssistanceCenter then tries to locate the system. TheMercedes-Benz Customer Assistance Centercontacts you and the local law enforcementagency if the vehicle is located.
However, only the law enforcement agency isinformed of the location of the vehicle.
If the anti-theft alarm system is activated forlonger than 30 seconds, Mercedes me connectautomatically notifies the Mercedes-Benz Cus-tomer Assistance Center.
Vehicle Health Check
With the Vehicle Health Check, the CustomerAssistance Center can provide improved sup-port for problems with your vehicle. During anexisting call, vehicle data is transferred to theCustomer Assistance Center.
The customer service representative can usethe received data to decide what kind of assis-tance is required. You are then, for example,guided to the nearest Mercedes-Benz ServiceCenter or a recovery vehicle is called.
If vehicle data needs to be transferred during anMB Info call or a Roadside Assistance call, this isinitiated by the Customer Assistance Center.
TheRoadside Assistance ConnectedRoadside Assistance Connectedmes-sage appears in the display. If the Vehicle HealthCheck can be started, theRequestRequestforforVehi‐Vehi‐cle Diagnostics Received Start vehi‐cle Diagnostics Received Start vehi‐cle diagnostics?cle diagnostics?message appears in thedisplay.
XPress theYesYesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseVehicle Diagnostics PleaseStart IgnitionStart Ignitionmessage appears: turn theSmartKey to positionHin the ignition lock(Ypage 123).
XIf thePlease follow the instructionsPlease follow the instructionsreceivedreceivedbybyphonephoneandandmovemoveyouryourvehi‐vehi‐cle to a safe position.cle to a safe position.messageappears: please follow the instructions
Features253
Stowage and features
Z

Engine compartment
Hood
Important safety notes
GWARNING
If the hood is unlatched, it may open up when
the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. Before
every trip, ensure that the hood is locked.
GWARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is
a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The ignition system and the fuel injection sys-
tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition
is switched on.
To ensure the flow of fresh air through the airvents into the vehicle interior, please observethe following notes (Ypage 121):
Opening the hood
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
!Make sure that the windshield wipers arenot folded away from the windshield. Youcould otherwise damage the windshield wip-ers or the hood.
260Engine compartment
Maintenance and care

Example: engine oil cap
XTurn capCcounter-clockwise and remove it.
XAdd engine oil.If the oil level is at or below the MIN mark onthe oil dipstick, add 1.1 US qt (1.0 liter) ofengine oil.
XReplace capCon the filler neck and turnclockwise.Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick(Ypage 261).
Further information on engine oil (Ypage 322).
Checking and adding other service
products
Checking coolant level
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear protective gloves and protective
eyewear when opening. Open the cap slowly
to release pressure.
!The coolant level must only be checked andcorrected when the engine has cooled down(coolant temperature under 104 ‡ (40 †).Checking the coolant level when the coolanttemperature is over 104‡(40 †) can lead todamage to the engine or the engine coolingsystem.
XPark the vehicle on a level surface.
Only check the coolant level when the vehicleis on a level surface and the engine has cooleddown.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 123).
XCheck the coolant temperature display in theinstrument cluster.The coolant temperature must be below104 ‡ (40 †).
XTurn the SmartKey to positionZ(Ypage 123) in the ignition lock .
XSlowly turn capCcounter-clockwise and torelieve excess pressure.
XTurn capCfurther counter-clockwise andremove it.If the coolant is at the level of marker bar

XMake sure that the vehicle is at a standstilland the SmartKey is in positionHin the igni-tion lock.
XOpen the camera cover for cleaning via themultimedia system (see Digital Operator'sManual).
XTo clean the rear view camera:use clearwater and a soft cloth to clean cameralensC.
Cleaning the exhaust pipes
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
!Do not clean the exhaust pipe with acid-based cleaning agents, such as bathroomcleaner or wheel cleaner.
!Mercedes-AMG vehicles with black exhaustpipes: the black-chrome tailpipe finishersshould not be polished with a chrome polish.They will otherwise lose their black sheen. Foroptimal care, the faceplates should be rubbedwith a lightly oiled cloth after every car wash.Commercially available engine and care oilsare suitable for this.
For heavier soiling, you can apply a fine paint-work polish with a microfiber cloth. Removethe excess polish residue after polishing.
Impurities combined with the effects of road gritand corrosive environmental factors may causeflash rust to form on the surface. You canrestore the original shine of the exhaust pipe bycleaning it regularly, especially in winter andafter washing.
XClean the exhaust pipe with a care producttested and approved by Mercedes-Benz.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaningagents
These may damage the display surface. Donot put pressure on the display surface whencleaning. This could lead to irreparable dam-age to the display.
XBefore cleaning the display, make sure that itis switched off and has cooled down.
XClean the display surface using a commer-cially available microfiber cloth and TFT/LCDdisplay cleaner.
XDry the display surface using a dry microfibercloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent orsunscreen to come into contact with the plas-tic trim. This maintains the high-quality look ofthe surfaces.
XWipe the plastic trim with a damp, lint-freecloth, e.g. a microfiber cloth.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.The surface may change color temporarily.Wait until the surface is dry again.
270Care
Maintenance and care

Tire pressure reached
GWARNING
A tire temporarily sealed with tire sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tire that
has been repaired using tire sealant.
USA only:The maximum permissible speed fora tire sealed with tire sealant is 50 mph(80 km/h). The upper part of the TIREFIT stickermust be affixed to the instrument cluster in thedriver's field of vision.
If a tire pressure of 200 kPa (2.0 bar/29 psi) hasbeen attained after ten minutes:
XSwitch off the tire inflation compressor.
XUnscrew the filler hose from the valve of thefaulty tire.Note that tire sealant may escape when youunscrew the filler hose.
XUSA only:Stow the tire sealant bottle and thetire inflation compressor.
XPull away immediately.
XStop after driving for approximately tenminutes and check the tire pressure with thetire inflation compressor.The tire pressure must now be at least130 kPa (1.3 bar/19 psi).
GWARNING
If the required tire pressure is not reached
after driving for a short period, the tire is too
badly damaged. The tire sealant cannot repair
the tire in this instance. Damaged tires and a
tire pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
iUSA only:In cases such as the one men-tioned above, contact an authorizedMercedes-Benz Center. Or call1-800-FOR-MERCedes (in the USA) or1-800-387-0100 (in Canada).
XUSA only:Correct the tire pressure if it is stillat least 130 kPa (1.3 bar/19 psi). See the Tireand Loading Information placard on the driv-er's side B-pillar or the tire pressure table inthe fuel filler flap for values.
XTo increase the tire pressure:switch on thetire inflation compressor.
XTo reduce the tire pressure:depress pres-sure release buttonCnext to pressuregaugeD.
XWhen the tire pressure is correct, unscrew thefiller hose from the valve of the sealed tire.Note that tire sealant may escape when youunscrew the filler hose.
XScrew the valve cap onto the tire valve of thesealed tire.
XTo remove the tire sealant bottle from the tireinflation compressor, press together the lock-ing tabs on the yellow cap.
XPull the tire sealant bottle out of the tire infla-tion compressor.
The filler hose remains attached to the tiresealant bottle.
XDrive to the nearest qualified specialist work-shop and have the tire changed there.
278Flat tire
Breakdown assistance