alarm MERCEDES-BENZ CLS 2017 User Guide

Locking/unlocking driver's door with
the mechanical key
i If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key.
X
To unlock: turn the mechanical key counter-
clockwise as far as it will go to position G .X
To lock: turn the mechanical key clockwise as
far as it will go to position G .
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 75).
Trunk
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 328).
You should preferably place luggage or loads in
the trunk. Observe the loading guidelines
( Y
page 242).
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
Vehicles without the trunk lid remote clos-
ing feature: the trunk lid can be: R
opened and closed manually from outside R
opened automatically from outside R
opened automatically from inside R
locked separately R
opened with the emergency release button R
unlocked with the mechanical key
Vehicles with the trunk lid remote closing
feature: the trunk lid can be: R
opened and closed manually from outside R
opened/closed automatically from outside R
opened/closed automatically from inside R
locked separately R
opened with the emergency release button R
unlocked with the mechanical key
Trunk lid reversing feature The trunk lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the trunk lid during the
closing procedure. The trunk lid opens again
automatically. The automatic reversing feature
is only an aid and is not a substitute for your
attentiveness when closing the trunk. Trunk 83
Opening and closing Z

! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
The opening dimensions of the trunk lid can be
found in the "Vehicle data" section
( Y
page 328).
Opening and closing X
To open: pull remote operating switch for
trunk lid C until the trunk lid opens.X
To close: press remote operating switch for
trunk lid C until the trunk lid is completely
closed.
You can open and close the trunk lid from the
driver's seat when the vehicle is stationary and
unlocked.
Unlocking the trunk
! The trunk lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the trunk lid.
If the trunk cannot be unlocked with the Smart-
Key or KEYLESS-GO, use the mechanical key.
If you use the mechanical key to unlock and
open the trunk lid, the anti-theft alarm system
will be triggered. Switch off the alarm
( Y
page 75). X
Take the mechanical key out of the SmartKey
( Y
page 78).X
Insert the mechanical key into the trunk lid
lock as far as it will go. X
Turn the mechanical key from position G
counter-clockwise as far as it will go to posi-
tion H . Simultaneously pull the trunk lid han-
dle.
The trunk is unlocked. X
Turn the mechanical key back to position G
and remove it. X
Insert the mechanical key into the SmartKey.
Emergency release for the trunk You can open the trunk lid from inside the vehi-
cle with the emergency release button.
X
Press emergency release button C briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked and opened with
the trunk lid emergency release when the vehi-
cle is stationary or while driving.
The trunk lid emergency release does not open
the trunk lid if the battery is disconnected or
discharged.
Trunk lid emergency release light: R
Emergency release button C flashes for
30 minutes after the trunk lid is opened. R
Emergency release button C flashes for
60 minutes after the trunk lid is closed.86
Trunk
Opening and closing

Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be valet locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines: Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center. Features 259
Sto wag e an d features Z

Geo fencing Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in
which you receive this information beforehand.
Possible options include text message, e-mail or
an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif-
ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call and
inform the customer service representative that
you wish to activate geo fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off.
Garage door opener
General notes The HomeLink ®
garage door opener integrated
in the rear-view mirror allows you to operate up
to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that: R
have safety stop and reverse features and R
meet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener, park
the vehicle outside the garage. Do not run the
engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage door opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following tele-
phone assistance services: R
USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes R
Canada: Customer Service at
1-800-387-0100 R
HomeLink ®
hotline 1-800-355-3515 (free of
charge)
More information on HomeLink ®
and/or com-
patible products is also available online at
http://www.homelink.com.
Notes on the declaration of conformity
( Y
page 28).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
G WARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
( Y
page 261). Features 261
Stowage and features Z