lock MERCEDES-BENZ CLS 2018 Repair Manual

Problem
Possible causes/consequences and P Solutions
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system. X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it. X
Have the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently. X
Stop as soon as possible and allow the engine and the coolant to
cool down. X
Check the coolant level ( Y
page 268). Observe the warning notes
as you do so and add coolant if necessary.
Automatic transmission
Important safety notes
G WARNING
If the engine speed is above the idling speed
and you engage transmission position D or R ,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position D or R ,
always firmly depress the brake pedal and do
not simultaneously accelerate.
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake. Selector lever (Mercedes-AMG vehi-
cles)
Overview of transmission positions
]
Park position with parking lock ^
Reverse gear \\
Neutral [
Drive
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear in the multifunction display.Automatic transmission 129
Driving and parking Z

C
Transmission position displayD
Drive program display
Additionally, displays next to the selector lever
mark the current transmission position.
The indicators light up when the Smartkey is
inserted into the ignition lock. The indicators go
out when the Smartkey is removed from the
ignition lock.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position D and drive
program C or S .
Engaging park position P
X
When the vehicle is stationary, press but-
ton C . DIRECT SELECT lever
Overview of transmission positions
]
Park position with parking lock ^
Reverse gear \\
Neutral [
Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion P , R , N or D appears in the transmission
position display in the multifunction display
( Y
page 130).
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear in the multifunction display.
C
Transmission position display
D
Drive program display
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position D and drive
program E or S .130
Automatic transmission
Driving and parking

Engaging park position P
! If the engine speed is too high or the vehicle
is moving, do not shift the automatic trans-
mission directly from D to R , from R to D or
directly to P . The automatic transmission
could otherwise be damaged. X
Push the DIRECT SELECT lever in the direction
of arrow P .
Transmission position display P is shown in
the multifunction display.
Depressing the brake and pushing the DIRECT
SELECT lever up or down disengages the park-
ing lock. The transmission is in N neutral.
In order to shift from park position P directly into
R or D :R
depress the brake pedal and R
push the DIRECT SELECT lever up or down
past the first point of resistance
Engaging park position P automatically Park position P is automatically engaged if:R
you switch off the engine using the Smartkey
and remove the SmartKey R
you switch off the engine using the Smartkey
or using the Start/Stop button and open the
driver's door or front-passenger door R
the driver's door is opened when the vehicle is
stationary or driving at very low speed and the
transmission is in position D or R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position P if the HOLD function or DISTRONIC
PLUS is activated. Observe the information on
the HOLD function ( Y
page 158) and on
DISTRONIC PLUS ( Y
page 153).
Engaging reverse gear R
! Only shift the automatic transmission to R
when the vehicle is stationary. X
If the transmission is in position D or N : push
the DIRECT SELECT lever up past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up past the first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa- tion on the ECO start/stop function
( Y
page 126).
Shifting to neutral N
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position P R
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. X
If the transmission is in position D or R : push
the DIRECT SELECT lever up or down to the
first point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove
the Smartkey from the ignition, the automatic
transmission shifts to P automatically.
With KEYLESS-GO: if you then open the driver's
or f r
ont-passenger door, the automatic trans-
mission shifts to P .
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:Automatic transmission 131
Driving and parking Z

X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock. X
Insert the Smartkey into the ignition lock. X
All vehicles: switch the ignition on.X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the parking brake. X
Switch off the ignition and leave the Smartkey
in the ignition lock.
Engaging drive position D X
If the transmission is in position R or N : push
the DIRECT SELECT lever down past the first
point of resistance. X
If the transmission is in position P : depress
the brake pedal and push the DIRECT SELECT
lever down past the first point of resistance. Transmission positions E Park position
Only shift the transmission into posi-
tion P when the vehicle is stationary
( Y
page 142). The parking lock
should not be used as a brake when
parking. Always apply the parking
brake in addition to the parking lock
in order to secure the vehicle.
If the vehicle electronics are malfunc-
tioning, the transmission may be
locked in position P . Have the vehicle
electronics checked immediately at a
qualified specialist workshop.
Park position P is automatically
engaged if: R
you switch off the engine using the
SmartKey and remove the Smart-
Key R
you switch off the engine using the
SmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door R
the driver's door is opened when
the vehicle is stationary or driving
at very low speed and the trans-
mission is in position D or R
F Reverse gear
Only shift the transmission into posi-
tion R when the vehicle is stationary.132
Automatic transmission
Driving and parking

You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following: R
Wash away fuel from skin immediately
using soap and water. R
If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay. R
If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing. R
Immediately change out of clothing which
has come into contact with fuel.
G WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition
if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can. Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
( Y
page 324).
Refueling
General information Pay attention to the important safety notes
( Y
page 138).
The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the SmartKey or using KEYLESS-GO.
The position of the fuel filler cap is displayed in
the instrument cluster

X
Open the fuel filler flap fully. X
Turn the fuel filler cap counterclockwise and
remove it. X
Insert the fuel filler cap into the holder on the
inside of fuel filler flap D .X
Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel. X
Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly. X
Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Otherwise, the locking pin of the central
locking prevents the fuel filler flap from closing.
If you are driving with the fuel filler cap open, the

Problem
Possible causes/consequences and P Solutions
The SmartKey battery is discharged or nearly discharged. X
Unlock the vehicle using the mechanical key ( Y
page 78).X
Open the trunk lid. X
Manually unlock the fuel filler flap using the emergency release
( Y
page 140).
The fuel filler flap is unlocked, but the opening mechanism is jammed. X
Consult a qualified specialist workshop.
Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged. To ensure that the vehicle is secured against
rolling away unintentionally: R
the parking brake must be applied. R
the transmission must be in position P and the
Smartkey must be removed from the ignition
lock. R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients.
Switching off the engine
Important safety notes
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the parking brake firmly. X
All vehicles (except Mercedes-AMG vehi-
cles): shift the transmission to position P .Parking 141
Driving and parking Z

X
Mercedes-AMG vehicles: when the vehicle
is stationary, press button C .X
With the Smartkey: turn the Smartkey to
position 0 in the ignition lock and remove it.
The immobilizer is activated. X
With KEYLESS-GO: press the KEYLESS-GO
Start/Stop button ( Y
page 123).
The engine stops and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to Smartkey position 1 . When the
driver's door is open, this corresponds to
Smartkey position 0 : "Smartkey removed".
If you switch the engine off with the transmis-
sion in position R or D , the automatic transmis-
sion shifts to N automatically.
With the Smartkey: if you then open the driv-
er's door or the front-passenger door or remove
the Smartkey from the ignition, the automatic
transmission shifts to P automatically.
With KEYLESS-GO: if you then open the driver's
or front-passenger door, the automatic trans-
mission shifts to P .
If you want the automatic transmission to
remain in neutral N , e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system: X
Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock. X
Insert the Smartkey into the ignition lock. X
All vehicles: switch the ignition on.X
Depress the brake pedal and keep it
depressed. X
Shift to neutral N .X
Release the brake pedal. X
Release the parking brake. X
Switch off the ignition and leave the Smartkey
in the ignition lock. The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for about three seconds. This func-
tion operates independently of the ECO start/
stop automatic engine switch-off function.
Parking brake
G WARNING
If you must brake the vehicle with the parking
brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking brake,
the brake lamps will not light up.142
Parking
Driving and parking

Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! Vehicles with 4MATIC: function or per-
formance tests may only be carried out on a 2-
axle dynamometer. If you wish to operate the
vehicle on such a dynamometer, please con-
sult a qualified specialist workshop in
advance. You could otherwise damage the
drive train or the brake system.
! Vehicles with 4MATIC: as the ESP ®
sys-
tem operates automatically, the engine and
the ignition must be switched off (SmartKey in
position 0 or 1 in the ignition lock or Start/
Stop button in position 0 or 1 ) while the park-
ing brake is being tested on a brake dyna-
mometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake sys-
tem.
! Vehicles with 4MATIC: as the ESP ®
sys-
tem operates automatically, the engine and
the ignition system must be switched off
(SmartKey in position 0 or 1 in the ignition
lock or Start/Stop button in position 0 or 1 )
when: R
testing the parking brake on a brake dyna-
mometer. R
you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake sys-
tem.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals. To do so,
press firmly on the brake pedal when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)
on ( Y
page 65) or of BAS PLUS on ( Y
page 65). The braking characteristics of the vehicle can be
seriously impaired if: R
brake pads other than those recommended
are installed R
the recommended brake fluid is not used
Safe braking can no longer be guaranteed.
AMG high-performance and ceramic
brakes The high-performance brake system is only
installed on the Mercedes-AMG
CLS 63 S 4MATIC model.
The AMG brake systems are designed for heavy
loads. This may lead to noise when braking. This
will depend on: R
Speed R
Braking force R
Environmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
aggressive driving style will lead to high wear.
You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the brake wear
warning lamp in the instrument cluster and note
any brake status messages in the multifunction
display. Especially for high performance driving,
it is important to maintain and have the brake
system checked regularly.146
Driving tips
Driving and parking

Drivin g on wet road s
Hydroplaning If water has accumulated to a certain dept h on
th e road surface, there is a danger of hydro-
planin g occurring, eve n if:R
you drive at low speeds .R
th e tires hav e adequat e tread depth.
Fo r this reason , in th e event of heav y rain or in
condition s in whic h hydroplaning may occur ,
you mus t drive in th e followin g manner:R
lowe r your speed.R
avoid ruts. R
avoid sudden steerin g movements .R
brake carefully.
Drivin g on flooded road s
! Do no t drive through floode d areas. Chec k
th e dept h of any water befor e drivin g through
it . Drive slowly through standin g water. Oth-
erwise , water may ente r th e vehicle interio r or
th e engin e compartment. Thi s can damage
th e electronic component s in th e engin e or
th e automatic transmission. Water can also
be drawn in by th e engine's air suction nozzles
and this can cause engin e damage.
Winte r drivin g
G WARNING
If you shift down on a slipper y road surfac e in
an attempt to increase th e engine's braking
effect , th e drive wheels could los e their grip.
There is an increase d danger of skidding and
accidents .
Do no t shift down fo r additional engin e brak-
in g on a slipper y road surface.
G DANGER
If th e exhaus t pipe is blocke d or adequat e
ventilation is no t possible, poisonous gases
suc h as carbon monoxide (CO) may ente r th e
vehicle. Thi s is th e case, e.g. if th e vehicle
becomes trappe d in snow. There is a ris k of
fatal injury. If you leav e th e engin e or th e auxiliar y heatin g
running , mak e sur e th e exhaus t pipe and are a
around th e vehicle are clear of snow. To
ensur e an adequat e supply of fresh air, ope n a
window on th e sid e of th e vehicle that is no t
facin g into th e wind.
Hav e your vehicle winter-proofed at a qualified
specialis t workshop at th e onset of winter.
Drive particularly carefully on slipper y road sur -
faces. Avoid sudden acceleration , steerin g and
braking maneuvers . Do no t use th e cruise con-
trol or DISTRONIC PLUS.
If th e vehicle threatens to skid or canno t be
stopped when movin g at low speed:X
Shift th e transmissio n to position N .
The outsid e temperature indicator is no t
designed to serve as an ice-warnin g devic e and
is therefore unsuitable fo r that purpose.
Changes in th e outsid e temperature are dis -
playe d after a short delay.
Indicated temperature s just abov e th e freezin g
poin t do no t guarantee that th e road surfac e is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. The vehicle could
skid if you fail to adapt your drivin g style. Always
adapt your drivin g style and drive at a speed to
suit th e prevailin g w eather conditions.
You should pay special attention to road condi-
tion s when temperature s are around freezin g
point.
Fo r more information on drivin g wit h snow
chains, see ( Y
page 294).
Fo r more information on drivin g wit h summer
tires , see ( Y
page 294).
Observ e th e note s in th e "Winte r operation " sec -
tion ( Y
page 294).
Drivin g systems
Mercedes-Benz Intelligent Drive
Mercedes-Ben z Intelligen t Drive stand s fo r inno -
vative driver assistanc e and safet y systems
whic h enhance comfor t and suppor t th e driver in
critical situations. Wit h these intelligen t co-ordi -
nated systems Mercedes-Ben z has set a mile-
ston e on th e pat h toward s autonomous driving.
Mercedes-Ben z Intelligen t Drive embraces all
elements of active and passive safet y in on e wellDriving systems 14 7
Driving an d parking Z