service MERCEDES-BENZ CLS-Class 2017 W218 Owner's Manual

Welcome to the world of
Mercedes-Benz...................................... 1
Index....................................................... 4
Digital Operator's Manual..................24
Introduction ...........................................2 4
Operation ............................................... 24
Introduction ......................................... 25
Protection of the environment ............... 25
Genuine Mercedes-Benz parts ............... 25
Operator's Manual ................................. 26
Service and vehicle operation ................2 6
Operating safety .................................... 28
QR codes for the rescue card ................3 0
Data stored in the vehicle ...................... 30
Information on copyright ....................... 32
At a glance ........................................... 33
Cockpit .................................................. 33
Instrument cluster ................................. 34
Multifunction steering wheel ................. 35
Center console ...................................... 36
Overhead control panel .........................3 9
Door control panel ................................. 40
Safety ................................................... 41
Panic alarm ............................................ 41
Occupant safety .................................... 41
Children in the vehicle ........................... 58
Pets in the vehicle ................................. 63
Driving safety systems ........................... 64
Protection against theft .........................7 4
Opening and closing...........................76
SmartKey ............................................... 76
Doors ..................................................... 81
Trunk ..................................................... 83
Side windows ......................................... 87
Sliding sunroof ....................................... 90
Seats, steering wheel and mirrors ....93
Correct driver's seat position ................9 3
Seats ..................................................... 93
Steering wheel ....................................... 98
Mirrors ................................................. 101
Memory function ................................. 103
Lights and windshield wipers ..........105
Exterior lighting ................................... 105
Interior lighting .................................... 108
Replacing bulbs ................................... 109
Windshield wipers ................................ 109
Climate control ................................. 112
Overview of climate control systems ... 112
Operating the climate control sys-
tems .................................................... 116
Air vents .............................................. 121
Driving and parking ..........................122
Notes on breaking-in a new vehicle ..... 122
Driving ................................................. 122
Automatic transmission ....................... 129
Refueling ............................................. 138
Parking ................................................ 141
Driving tips .......................................... 143
Driving systems ................................... 147
On-board computer and displays ....188
Important safety notes ........................ 188
Displays and operation ........................ 188
Menus and submenus ......................... 190
Display messages ................................ 203
Warning and indicator lamps in the
instrument cluster ............................... 226
Multimedia system ...........................236
General notes ...................................... 236
Important safety notes ........................ 236
Function restrictions ............................ 236
Operating system ................................ 237
Stowage and features ......................242
Stowage areas ..................................... 242
2Contents

Features .............................................. 248
Maintenance and care......................265
Engine compartment ........................... 265
Maintenance ........................................ 269
Care ..................................................... 270
Breakdown assistance .....................277
Where will I find...? .............................. 277
Flat tire ................................................ 278
Battery (vehicle) .................................. 282
Jump-starting ....................................... 285
Towing and tow-starting ...................... 287
Fuses ................................................... 290
Wheels and tires ............................... 292
Important safety notes ........................ 292
Operation ............................................ 292
Winter operation .................................. 294
Tire pressure ....................................... 295
Loading the vehicle .............................. 302
All about wheels and tires ................... 305
Changing a wheel ................................ 312
Wheel and tire combinations ............... 317
Emergency spare wheel ....................... 317
Technical data ................................... 321
Information regarding technical data ... 321
Vehicle electronics .............................. 321
Identification plates ............................. 322
Service products and filling capaci-
ties ...................................................... 323
Vehicle data ......................................... 328
Contents3

Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
Ambient lighting
Setting the brightness (on-board
computer) ...................................... 198
Setting the color (on-board com-
puter) ............................................. 198
AMG adaptive sport suspension
system ................................................ 161
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Ashtray ............................................... 252
Assistance display (on-board com-
puter) .................................................. 195
Assistance menu (on-board com-
puter) .................................................. 195
ASSYST PLUS
Displaying a service message ........ 270
Hiding a service message .............. 269
Resetting the service interval dis-
play ................................................ 270
Service message ............................ 269
Special service requirements ......... 270
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 196
Display message ............................ 215
Function/notes ............................. 177
Audio 20
Switching on/off ........................... 237
Audio system
see separate operating instructions
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 212
see Lights
Automatic car wash (care) ............... 270Automatic engine start (ECO start/
stop function)
.................................... 127
Automatic engine switch-off (ECO
start/stop function) .......................... 126
Automatic headlamp mode .............. 105
Automatic transmission
Accelerator pedal position ............. 133
Automatic drive program ............... 135
Cha
nging gear ............................... 133
DIRECT SELECT lever ..................... 130
Display message ............................ 223
Drive program display .................... 130
Driving tips .................................... 133
Emergency running mode .............. 138
Engaging drive position .................. 132
Engaging neutral ............................ 131
Engaging park position
(Mercedes-AMG vehicles) .............. 130
Engaging park position automati-
cally ............................................... 131
Engaging reverse gear ................... 131
Engaging the park position ............ 131
Kickdown ....................................... 133
Manual drive program .................... 135
Manual drive program (Mercedes-
AMG vehicles) ................................ 136
Manual drive program (vehicles
with Sports package AMG) ............ 136
Overview ........................................ 129
Problem (malfunction) ................... 138
Program selector button ................ 133
Pulling away ................................... 125
Selector lever ................................ 129
Starting the engine ........................ 125
Steering wheel paddle shifters ...... 135
Transmission position display ........ 129
Transmission position display
(DIRECT SELECT lever) ................... 130
Transmission positions .................. 132
Automatic transmission emer-
gency mode ....................................... 138
B
Back button ....................................... 237
BAS (Brake Assist System) ................. 65
Index5

Doors
Automati clocking (on-boar dcom-
puter) ............................................ .199
Automatic locking (switch) ...............8 2
Central locking/unlocking
(SmartKey) ...................................... .76
Control panel .................................. .40
Display message ............................ 224
Emergency locking ........................... 83
Emergency unlocking ....................... 83
Important safety notes .................... 81
Opening (from inside) ...................... 81
Drinking and driving ......................... 143
Drive program
Automatic ...................................... 135
Display ........................................... 129
Display (DIRECT SELECT lever) ...... 130
Manual ........................................... 135
Manual (Mercedes-AMG vehi-
cles) ............................................... 136
Manual (vehicles with Sports
package AMG) ............................... 136
SETUP (on-board computer) .......... 201
Drive program selector ..................... 134
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 270
Driving on flooded roads .................. 147
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
ADAPTIVE BRAKE ............................. 72
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 65
BAS PLUS with Cross-Traffic
Assist ............................................... 65
COLLISION PREVENTION ASSIST
PLUS ................................................ 67
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 72
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 64
Overview .......................................... 64
PRE-SAFE
®Brake ............................. 72 Driving system
RACE ST
ART (Mercedes-AMG
vehicles) ........................................ 158
Driving systems
360°camera .................................. 173
Active Blind Spot Assist ................. 182
Active Driving Assistance pack-
age ................................................. 182
Active Lane Keeping Assist ............ 184
Active Parking Assist ..................... 165
AIRMATIC ...................................... 159
AMG adaptive sport suspension
system ........................................... 161
ATTENTION ASSIST ........................ 177
Blind Spot Assist ............................ 179
Cruise control ................................ 148
Display message ............................ 215
DISTRONIC PLUS ........................... 149
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 155
HOLD function ............................... 157
Lane Keeping Assist ...................... 181
Lane Tracking package .................. 179
PARKTRONIC ................................. 163
Rear view camera .......................... 169
Traffic Sign Assist .......................... 178
Driving tips
AMG ceramic brakes ..................... 146
Automatic transmission ................. 133
Brakes ........................................... 145
Break-in period .............................. 122
Downhill gradient ........................... 145
Drinking and driving ....................... 143
Driving in winter ............................. 147
Driving on flooded roads ................ 147
Driving on wet roads ...................... 147
Exhaust check ............................... 144
Fuel ................................................ 143
General .......................................... 143
Hydroplaning ................................. 147
Icy road surfaces ........................... 147
Limited braking efficiency on sal-
ted roads ....................................... 145
Snow chains .................................. 294
Wet road surface ........................... 145
DVD video
Operating (on-board computer) ..... 193
Index9

see also Digital Operator's Man-
ual .................................................. 236
E
EASY-ENTRY featureActivating/deactivating ................. 199
Function/notes ............................. 100
EASY-EXIT feature
Crash-responsive ........................... 100
Function/notes ............................. 100
Switching on/off ........................... 199
EASY-PACK trunk box ....................... 246
EBD (electronic brake force distri-
bution)
Display message ............................2 05
Function/notes ................................ 72
ECO display
Function/notes .............................1 44
On-board computer ....................... 191
ECO start/stop function
Automatic engine start .................. 127
Automatic engine switch-off .......... 126
Deactivating/activating ................. 127
General information ....................... 126
Important safety notes .................. 126
Introduction ................................... 126
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 58
Emergency release
Driver's door ....................................8 3
Fuel filler flap ................................. 140
Trunk ............................................... 86
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 318
Important safety notes .................. 317
Removing ....................................... 318
Storage location ............................ 318
Stowing .......................................... 319
Technical data ............................... 318
Emergency Tensioning Devices
Activation ......................................... 53
Emissions control
Service and warranty information .... 26 Engine
Check Engine warning lamp ........... 232
Display message ............................ 213
ECO start/stop function ................ 126
Engine number ............................... 323
Irregular running ............................ 128
Jump-starting ................................. 285
Starting problems .......................... 128
Starting the engine with the
SmartKey ....................................... 125
Starting with KEYLESS-GO ............. 125
Sw

itching off .................................. 141
Tow-starting (vehicle) ..................... 290
Engine electronics
Problem (malfunction) ................... 128
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 267
Additives ........................................ 326
Checking the oil level ..................... 267
Checking the oil level using the
dipstick .......................................... 267
Display message ............................ 214
Filling capacity ............................... 326
Notes about oil grades ................... 325
Notes on oil level/consumption .... 267
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 201
Entering an address
see also Digital Operator's Man-
ual .................................................. 236
ESP
®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 201
Characteristics ................................. 70
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 71
Deactivating/activating (except
Mercedes‑AMG vehicles) ................. 70
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 195
Display message ............................ 204
Function/notes ................................ 69
General notes .................................. 69
Important safety information ........... 69
Trailer stabilization ........................... 72
10Index

NECK-PRO luxury head restraintsImportant safety notes .................... 55
Operation ......................................... 55
Resetting when triggered ................. 56
Notes on breaking-in a new vehi-
cle ....................................................... 122
O
Occupant Classification System
(OCS)
Conditions ....................................... 49
Faults ............................................... 52
Operation ......................................... 49
System self-test ............................... 51
Occupant safety
Air bags ........................................... 46
Automatic measures after an acci-
dent ................................................. 58
Children in the vehicle ..................... 58
Important safety notes .................... 41
Introduction to the restraint sys-
tem .................................................. 41
Occupant Classification System
(OCS) ............................................... 49
PASSENGER AIR BAG indicator
lamps ............................................... 42
Pets in the vehicle ........................... 63
PRE-SAFE
®(anticipatory occu-
pant protection) ............................... 56
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS) .............. 57
Restraint system warning lamp ........ 42
Seat belt .......................................... 42
OCS
Conditions ....................................... 49
Faults ............................................... 52
Operation ......................................... 49
System self-test ............................... 51
Odometer ........................................... 190
Oil
see Engine oil
On-board computer
AMG menu ..................................... 201
Assistance menu ........................... 195
Audio menu ................................... 193
Convenience submenu .................. 199
Display messages .......................... 203 Displaying a service message ........ 270
DISTRONIC PLUS ........................... 154
Factory settings submenu ............. 200
Important safety notes .................. 188
Instrument cluster submenu .......... 197
Lighting submenu .......................... 198
Menu overview .............................. 190
Message memory .......................... 203
Navigation menu ............................ 192
Operation ....................................... 189
RACETIMER ................................... 201
Service menu ................................. 197
Settings menu ............................... 197
Standard display ............................ 190
Telephone menu ............................ 194
Trip menu ...................................... 190
Vehicle submenu ........................... 199
Video DVD operation ..................... 193
Operating safety
Declaration of conformity ................ 28
Important safety notes .................... 28
Operating system
see On-board compu
ter
Operation
Digital Operator's Manual ................ 24
Operator's Manual
Vehicle equipment ........................... 26
Outside temperature display ........... 188
Overhead control panel ...................... 39
Override feature
Rear side windows ........................... 63
P
Paint code number ............................ 322
Paintwork (cleaning instructions) ... 272
Panic alarm .......................................... 41
Parking
Important safety notes .................. 141
Parking brake ................................ 142
Parking position for the exterior
mirror on the front-passenger
side ................................................ 102
Rear view camera .......................... 169
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 165
see Exterior mirrors
Index15

Seat heating .................................... 97
Seat heating problem ...................... 98
Storing settings (memory func-
tion) ............................................... 104
Switching seat heating on/off ......... 97
Switching seat ventilation on/
off .................................................... 98
Section
Trunk ............................................... 83
Securing a load
see Securing cargo
Securing cargo .................................. 246
Selector lever
Cleaning ......................................... 275
Sensors (cleaning instructions) ....... 274
Service menu (on-board com-
puter) .................................................. 197
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 326
Coolant (engine) ............................ 326
Engine oil ....................................... 325
Fuel ................................................ 324
Important safety notes .................. 323
Refrigerant (air-conditioning sys-
tem) ............................................... 327
Washer fluid ................................... 327
Setting the air distribution ............... 118
Setting the airflow ............................ 118
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 236
Setting the language
see also Digital Operator's Man-
ual .................................................. 236
Setting the time
see also Digital Operator's Man-
ual .................................................. 236
Settings
Factory (on-board computer) ......... 200
On-board computer ....................... 197
SETUP (on-board computer) ............. 201
Side impact air bag ............................. 47
Side marker lamp (display mes-
sage) ................................................... 212 Side windows
Cleaning ......................................... 273
Convenience closing feature ............ 88
Convenience opening feature .......... 88
Important safety information ........... 87
Opening/closing .............................. 87
Problem (malfunction) ..................... 89
Resetting ......................................... 89
Reversing feature ............................. 87
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 236
Sliding sunroof
Important safety notes .................... 90
Openi
ng/closing .............................. 91
Problem (malfunction) ..................... 91
Resetting ......................................... 91
SmartKey
Changing the battery ....................... 79
Changing the programming ............. 77
Checking the battery ....................... 79
Convenience closing feature ............ 88
Convenience opening feature .......... 88
Display message ............................ 225
Door central locking/unlocking ....... 76
Important safety notes .................... 76
Loss ................................................. 80
Mechanical key ................................ 78
Overview .......................................... 76
Positions (ignition lock) ................. 123
Problem (malfunction) ..................... 80
Starting the engine ........................ 125
SMS
see also Digital Operator's Man-
ual .................................................. 236
Snow chains ...................................... 294
Sockets
Center console .............................. 253
General notes ................................ 253
Rear compartment ......................... 254
Sound
Switching on/off ........................... 237
Spare wheel
Stowing .......................................... 319
Special seat belt retractor .................. 58
Specialist workshop ............................ 29
Speed, controlling
see Cruise control
18Index

see also Digital Operator's Man-
ual .................................................. 236
Switching between mobile
phones ...........................................241
Temperature
Coolant .......................................... 188
Coolant (on-board computer,
Mercedes-AMG vehicles) ...............2 01
Engine oil (on-board computer,
Mercedes-AMG vehicles) ...............2 01
Outside temperature ......................1 88
Setting (climate control) ................ 117
Through-loading feature ................... 245
Timing (RACETIMER) ......................... 201
Tire pressure
Calling up (on-board computer) ..... 299
Checking manually ........................ 298
Display message ............................ 221
Maximum ....................................... 298
Not reached (TIREFIT) .................... 281
Notes ............................................. 297
Reached (TIREFIT) .......................... 281
Recommended ............................... 295
Using the TIREFIT kit ......................2 80
Tire pressure loss warning system
General notes ................................ 298
Important safety notes .................. 298
Restarting ...................................... 299
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 301
Function/notes .............................2 99
General notes ................................ 299
Important safety notes .................. 300
Radio type approval for the tire
pressure monitor ........................... 302
Restarting ...................................... 302
Warning lamp ................................. 235
Warning message .......................... 301
Tire-change tool kit ........................... 277
TIREFIT kit .......................................... 279
Important safety notes .................. 279
Storage location ............................ 277
Tire pressure not reached .............. 281
Tire pressure reached .................... 281
Using ............................................. 280
Tires
Aspect ratio (definition) ................. 311 Average weight of the vehicle
occupants (definition) .................... 310
Bar (definition) ............................... 310
Changing a wheel .......................... 312
Characteristics .............................. 310
Checking ........................................ 292
Curb weight (definition) ................. 311
Definition of terms ......................... 310
Direction of rotation ...................... 313
Display message ............................ 221
Distribution of the vehicle occu-
pants (definition) ............................ 312
DOT (Department of Transporta-
tion) (definition) ............................. 310
DOT, Tire Identification Number
(TIN) ............................................... 309
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 310
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 311
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 311
Important safety notes .................. 292
Increased vehicle weight due to
optional equipment (definition) ...... 310
Information on driving .................... 292
Kilopascal (kPa) (definition) ........... 311
Labeling (overview) ........................ 307
Load bearing index (definition) ...... 312
Load index ..................................... 309
Load index (definition) ................... 311
Maximum load on a tire (defini-
tion) ............................................... 311
Maximum loaded vehicle weight
(definition) ..................................... 311
Maximum permissible tire pres-
sure (definition) ............................. 311
Maximum tire load ......................... 309
Maximum tire load (definition) ....... 311
MOExtended tires .......................... 294
Optional equipment weight (defi-
nition) ............................................ 312
PSI (pounds per square inch) (def- inition) ........................................... 311
Replacing ....................................... 312
Service life ..................................... 293
Si

dewall (definition) ....................... 311
Speed rating (definition) ................ 311
20Index

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
Genuine Mercedes-Benz parts25
Introduction
Z

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 322).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
26Service and vehicle operation
Introduction