MERCEDES-BENZ CLS COUPE 2014 Owners Manual

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 353).
or
X Jump-start the vehicle (Y page 355).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 79).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig- gered if the door is opened from the inside.
Switch off the alarm (Y
page 78).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. 88
DoorsOpening and closing

G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
Stow luggage or loads preferably in the boot/ luggage compartment. Observe the loading
guidelines (Y page 300). Unlocking and opening the doors
from the inside
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked. If the vehi- cle has previously been locked with the key or
with KEYLESS-GO, opening a door from the
inside will trigger the anti-theft alarm system. Switch off the alarm (Y page 78).
United Kingdom only: if the vehicle has
been locked with the key from the outside,
the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 79).
The doors can then be opened from the inside
after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 78).
For all countries: you can only open the rear
doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 69). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and can be
opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. X
To unlock: press button :.
X To lock: press button ;.
If all the doors are closed, the vehicle locks.
This does not lock or unlock the fuel filler flap.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with the key or KEYLESS-GO.
For all countries except the United King-
dom: you can open a door from inside the
vehicle even if it has been locked.
United Kingdom only: you can only open a
door from inside the vehicle if the double lock function has been deactivated. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 79).
For all countries: you can only open the rear
doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 69). Doors
89Opening and closing Z

If the vehicle has been locked using the lock-
ing button for the central locking, or has been locked automatically, and a door is opened
from the inside:
R the vehicle will be fully unlocked if it had
previously been fully unlocked
R only the door which has been opened form
the inside is unlocked if only the driver's
door had been previously unlocked Automatic locking feature
X
To deactivate: press and hold button :
for approximately five seconds until a tone sounds.
X To activate: press and hold button ;for
approximately five seconds until a tone
sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamom-
eter.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 255). Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with
the key, use the emergency key element.
X Take the emergency key element out of the
key (Y page 85).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-
clockwise to position 1.
The door is unlocked.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered
(Y page 78). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key, use the emergency key element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the boot lid/tailgate.
X Press the locking button (Y page 89).
X Check whether the locking knobs on the
front-passenger door and the rear doors 90
DoorsOpening and closing

are still visible. Press down the locking
knobs by hand, if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 85).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the boot lid/
tailgate are locked.
X Insert the emergency key element into the
key. Boot/luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid/tailgate is open when the engine is run-
ning, especially if the vehicle is in motion.
There is a risk of poisoning.
Always switch off the engine before opening
the boot lid/tailgate. Never drive with the
boot lid/tailgate open. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
! The boot lid/tailgate swings upwards and
to the rear when opened. Therefore, make
sure that there is sufficient clearance
above and behind the boot lid/tailgate.
i Boot lid/tailgate opening dimensions
(Y page 407).
Stow luggage or loads preferably in the boot/ luggage compartment. Observe the loading
guidelines (Y page 300).
Do not leave the key in the boot/luggage
compartment. You could otherwise lock your- self out.
Vehicles without the boot lid remote clos-
ing feature: the boot lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R unlocked with the emergency key element
Vehicles with the boot lid remote closing feature: the boot lid can be:
R opened and closed manually from outside
R opened and closed automatically from the
outside
R opened and closed automatically from the
inside
R unlocked with the emergency key element
CLS Shooting Brake: you can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate using the emergency
key element Boot/luggage compartment
91Opening and closing Z

Boot lid/tailgate reversing function
The boot lid/tailgate is equipped with an
automatic reversing feature. It reacts if a solid
object obstructs or restricts the boot lid/tail-
gate during the closing procedure. The boot
lid/tailgate opens again automatically. The
automatic reversing function is only an aid
and is not a substitute for your attentiveness to the boot lid/tailgate while it is closing. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area.
If someone is trapped:
R press the Fbutton on the key, or
R press the remote operating switch on the
driver's door, or
R press the closing or locking button on the
boot lid/tailgate, or
R pull the handle on the boot lid/tailgate Opening/closing from the outside
Opening Example: CLS Coupé, handle X
Press the %button on the key.
X CLS Coupé: pull handle:.
X Raise the boot lid.
CLS Shooting Brake: if you pull handle:
and keep it in this position, you can open the
tailgate manually. If you release the handle,
the tailgate opens automatically.
Closing Recess (example: CLS Coupé)
X Pull the boot lid/tailgate down using
recess :.
X CLS Shooting Brake: let the tailgate drop
into the lock.
X If necessary, lock the vehicle with the &
button on the key (Y page 83)or with KEY-
LESS-GO (Y page 83).
i If a KEYLESS-GO key is detected in the
boot/luggage compartment, the boot lid/
tailgate will not lock.
The boot lid/tailgate then opens again. Opening/closing automatically from
the outside
Important safety notes United Kingdom only:
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get 92
Boot/luggage compartmentOpening and closing

out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 79).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 78).
All countries: G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the boot lid or tail-
gate. Moreover, people, e.g. children, may be standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R Press the Fbutton on the key.
R Press the remote operating switch on the
driver's door.
R Press the closing or locking button on the
boot lid/tailgate.
R Pull the handle on the boot lid/tailgate.
! The boot lid/tailgate swings upwards and
to the rear when opened. Therefore, make
sure that there is sufficient clearance
above and behind the boot lid/tailgate.
i Boot lid/tailgate opening dimensions
(Y page 407). Opening You can open the boot lid/tailgate automati-
cally with the key or the handle in the boot
lid/tailgate.
X Press and hold the Fbutton on the key
until the boot lid/tailgate opens.
or
X If the boot lid/tailgate is unlocked, pull the
handle of the boot lid/tailgate and release
it again immediately (Y page 92).
Closing Closing button and locking button (example: CLS
Coupé)
X To close: press closing button :in the
boot lid/tailgate.
CLS Coupé with boot lid remote closing
feature and KEYLESS-GO: you can simulta-
neously close the boot lid and lock the vehi-
cle. The KEYLESS-GO key must be in the rear
detection range of the vehicle.
X Press locking button ;in the boot lid.
If all the doors are closed, the vehicle locks.
CLS Shooting Brake: you can simultane-
ously close the tailgate and lock the vehicle.
The KEYLESS-GO key must be in the rear
detection range of the vehicle.
X Press locking button ;on the tailgate.
If all the doors are closed, the vehicle locks.
i If KEYLESS-GO detects a key in the boot/
luggage compartment, the boot lid/tail-
gate opens again after it is closed. Boot/luggage compartment
93Opening and closing Z

If KEYLESS-GO detects a second key out-
side the vehicle, the boot lid/tailgate
remains closed. Opening/closing automatically from
the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the boot lid or tail-
gate. Moreover, people, e.g. children, may be standing in the closing area or may enter the
closing area during the closing process. There
is a risk of injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R Press the Fbutton on the key.
R Press the remote operating switch on the
driver's door.
R Press the closing or locking button on the
boot lid/tailgate.
R Pull the handle on the boot lid/tailgate.
! The boot lid/tailgate swings upwards and
to the rear when opened. Therefore, make
sure that there is sufficient clearance
above and behind the boot lid/tailgate.
i Boot lid/tailgate opening dimensions
(Y page 407). Opening and closing X
To open: pull remote operating switch for
boot lid/tailgate :until the boot lid/tail-
gate opens.
X To close (CLS Coupé): press remote oper-
ating switch for boot lid :until the boot lid
is completely closed.
X To close (CLS Shooting Brake): turn the
key to position 1or 2in the ignition lock.
X Press remote operating switch for tail-
gate :until the tailgate is completely
closed.
You will hear a warning tone during the
closing process.
You can open and close the boot lid/tailgate
from the driver's seat when the vehicle is sta-
tionary and unlocked. Limiting the opening angle of the tail-
gate (CLS Shooting Brake)
Important safety notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle outside.
Activating You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 20 cm
before the stop. 94
Boot/luggage compartmentOpening and closing

X
To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
(Y page 92) in the tailgate or pull the handle
on the outside of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate until you hear a short tone.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Deactivating X
Press and hold the closing button
(Y page 92) in the tailgate until you hear
two short tones. Unlocking the boot (CLS Coupé)
! The boot lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the boot lid.
If the boot cannot be unlocked with the key or
KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to
unlock and open the boot lid, the anti-theft
alarm system will be triggered (Y page 78).
X Take the emergency key element out of the
key (Y page 85).
X Insert the emergency key element into the
boot lid lock as far as the stop. X
Turn the emergency key element anti-
clockwise from position 1as far as it will
go to position 2.
The boot is unlocked.
X Turn the emergency key element back to
position 1and remove it.
X Insert the emergency key element into the
key.
i When you lock the vehicle (Y
page 90),
the boot is also locked. Tailgate emergency release (CLS
Shooting Brake)
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
i Opening dimensions of the boot lid/tail-
gate (Y page 407).
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
Opening X
Remove luggage compartment cover
(Y page 307).
X Fold rear seat backrest forwards
(Y page 304).
X Take the emergency key element out of the
key (Y page 84). Boot/luggage compartment
95Opening and closing Z

X
Insert emergency key element ;into the
opening in trim :.
X Turn emergency key element ;90° clock-
wise.
X Push emergency key element ;in the
direction of the arrow and open the tail-
gate.
X Insert the emergency key element into the
key.
i When you lock the vehicle (Y
page 90),
the luggage compartment is also locked. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto- matic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically. The automatic reversing fea-
ture is however only an aid and is no substi-
tute for your attention when closing a side
window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing function cannot prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. 96
Side windowsOpening and closing

:
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock.
X To open manually: press and hold the cor-
responding switch.
X To open fully: press the corresponding
switch beyond the point of resistance and
release it.
Automatic operation is started.
X To close manually: pull the corresponding
switch and hold it.
X To close fully: pull the corresponding
switch beyond the pressure point.
Automatic operation is started.
X To interrupt automatic operation:
press/pull the corresponding switch again.
i If you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/ pulling again.
i You can continue to operate the side win-
dows after switching off the engine or
removing the key. This function remains
active for five minutes or until the driver's
or front-passenger door is opened.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 69). Convenience opening feature
General notes You can ventilate the vehicle before you start
driving. To do this, the key is used to carry out the following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof
R switch on the seat ventilation for the driv-
er's seat
i The convenience opening feature can
only be operated using the key. The key
must be in close proximity to the vehicle.
Convenience opening feature X
Press and hold the %button until the
side windows and the sliding sunroof are in the desired position.
X To interrupt convenience opening:
release the %button. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area.
Proceed as follows if someone is trapped:
With the key:
X Release the &button.
X Press and hold the %button until the
side windows and the sliding sunroof or the
panorama sliding sunroof open again. Side windows
97Opening and closing Z