towing MERCEDES-BENZ E CLASS 2019 Owners Manual

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps .......................... 8Overhead control panel ................................12Door control panel and seat adjustment .......14Emergencies and breakdowns ......................16
Digital Operator's Manual.........................18Calling upthe Digital Operator's Manual ......18
General notes.............................................19Protectingthe environment ..........................19Genuine Mercedes-Benz parts ......................19Operator's Manual ........................................20Service andvehicle operation .......................21Operating safety ...........................................22Declaration of conformityfor wirelessvehicle components .....................................23Diagnostics connection ................................24Qualified specialistworkshop ....................... 25Correct use ofthevehicle ............................25
Problems withyourvehicle ........................... 25Reporting safety defects ...............................26LimitedWarranty .......................................... 26QR codeforrescue card ...............................26Datastorage .................................................26Copyright ...................................................... 30
Occupant safety.........................................31Restraint system ...........................................31Seat belts ..................................................... 33Airbags ......................................................... 39
PRE-SAFE®system ....................................... 46Safely transportingchildren inthevehi‐cle .................................................................47Notes on pets inthevehicle ..........................61
Opening and closing..................................62SmartKey...................................................... 62Doors ............................................................67Trunk ............................................................ 70Roller sun blinds ...........................................76Side windows...............................................77Sliding sunroof ..............................................81Anti-theft protection .....................................86
Seats andstowing.....................................88Notes onthe correct driver's seat posi‐tion ............................................................... 88Seats ............................................................ 89Steering wheel ..............................................98Easy entry andexitfeature .........................100Operatingthe memory function ..................101Stowage areas ............................................102Cup holder ...................................................111Ashtrayand cigarettelighter .......................112Sockets .......................................................11 3Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 4Installing andremovingthefloor mats ........11 5
Light and visibility....................................117Exterior lighting ...........................................11 7Interior lighting ...........................................12 2Windshield wiper and windshieldwashersystem ........................................................12 3Mirrors........................................................12 6Operatingthe sun visors .............................12 9Area permeabletoradiowaves onthewindshield ..................................................13 0
2Contents

Infraredreflective windshield function ........13 0
Climate control.........................................131Overview of climate control systems ..........131Operatingthe climate control system .........13 2
Driving and parking.................................13 8Driving ........................................................13 8DYNAMIC SELECT switch ............................148Automatic transmission ..............................15 0Function ofthe 4MATIC ..............................154Refueling ....................................................154Parking .......................................................156Driving and driving safety systems .............165Vehicletowing instructions .........................218
Instrument Display and on-boardcomputer...................................................219Instrument Displayoverview .......................219Overview ofthe buttons onthesteeringwheel ..........................................................220Operatingthe on-board computer .............. 221Settingthe design ...................................... 222
Settingthe additionalvaluerange .............. 222Overview of displays onthe multifunc‐tion display .................................................223Adjustingthe instrument lighting ................224Menus and submenus ................................. 224Head-up Display .......................................... 231
Voice Control System..............................233Notes on operating safety .......................... 233Operation ................................................... 233UsingtheVoice Control System effec‐tively ........................................................... 235Essentialvoice commands .........................235
Multimedia system..................................248Overview and operation ..............................24 8System settings .......................................... 257Fit & Healthy............................................... 268Navigation ..................................................270Telephone ...................................................295Online and Internet functions ......................317Media ......................................................... 323Radio .......................................................... 336Sound .........................................................344
Maintenance and care.............................347ASSYST PLUS service interval display .........347Engine compartment .................................. 348Cleaning and care ....................................... 355
Breakdown assistance............................364Emergency ..................................................364Flat tire ....................................................... 364Battery (vehicle) .........................................370Towstarting ortowingaway.......................375Electrical fuses ........................................... 380
Wheels and tires......................................384Notes on noise or unusual handlingchar‐acteristics ...................................................384Notes onregularlyinspecting wheels andtires ............................................................ 384Notes on snowchains ................................ 385Tirepressure .............................................. 386Loadingthevehicle .................................... 393Tirelabeling ................................................ 397Definition oftermsfor tires and loading ..... 402Changing a wheel ....................................... 405
Contents3

Whattodo intheevent of an accident
1QR codefor accessingtherescue card→26
2Safetyvests→364
3Buttonfor SOS emergency call system→315
4Checking andtopping up operatingfluids→419
5Tow-starting andtowingaway→377
6Flat tire→364
7Starting assistance→374
8Hazardwarning lights→11 9
9Fuelfillerflap with instruction labelsfor tirepressure, fuel type and QR codefor accessingtherescue card
→154
ATow-starting andtowingaway→377
BTIREFIT kit→366
Ataglance – Emergencies and breakdowns17

Notes onthe correct driver's seat position
\nWARNINGRisk of injuryfrom adjustingthevehicle settings whilethevehicle is inmotion
You could lose control ofthevehicle inthefollowing situations:
Rifyou adjustthe driver's seat,the headrestraint,thesteering wheel orthe mirrorwhilethevehicle is in motion
Rifyoufastenyour seat belt whilethevehi‐cle is in motion
Beforestartingthe engine: adjustthedriver's seat,the headrestraint,thesteering wheel orthe mirror andfastenyour seat belt.Ensurethefollowing when adjustingsteeringwheel1, seat belt2and driver's seat3:
Ryou are asfarawayfromthe driver's airbagas possible
Ryou are sitting in an upright position
Ryourthighs are slightlysupportedbythe seatcushion
Ryour legs are not fullyextended andyou candepressthe pedals properly
Rthe back ofyour head is supported ateyelevelbythe center ofthe headrestraint
Ryou can holdthesteering wheel withyourarms slightly bent
Ryou can moveyour legs freely
Ryou can see allthe displaysonthe instru‐ment cluster clearly
Ryou havea goodoverview ofthe traffic con‐ditions
Ryour seat belt is pulled snuglyagainstyourbody and isrouted acrossthe center ofyourshoulder and acrossyour hips inthe pelvicarea
88Seats andstowing

Seats
Adjusting the front seat mechanically andelectrically (without Seat ComfortPackage)
\nWARNINGRisk of becoming trapped ifthe seats are adjustedbychildren
Children could become trapped iftheyadjustthe seats, particularly when unattended.
When leavingthevehicle, alwaystakethe SmartKeywithyou and lockthevehicle.
Never leavechildren unattended inthevehicle.
The seats can be adjusted whenthe ignition isswitched off.
\nWARNINGRisk of becoming trappedwhen adjustingthe seats
Whenyou adjust a seat,you orothervehicleoccupants could become trapped, e.g. ontheseat guiderail.
When adjusting a seat, make surethatno one has any body parts inthe sweepofthe seat.
Observethe safety notes on "Airbags" and "Chil‐dren inthevehicle".
\nWARNINGRisk of accident duetothedriver's seat not being engaged
Ifthe driver's seat is not engaged, it couldmoveunexpectedly whilethevehicle is inmotion.
This could causeyoutolose control ofthevehicle.
Always make surethatthe driver's seatis engaged beforestartingthevehicle.
\nWARNINGRisk of injuryfrom adjustingthevehicle settings whilethevehicle is inmotion
You could lose control ofthevehicle inthefollowing situations:
Rifyou adjustthe driver's seat,the headrestraint,thesteering wheel orthe mirrorwhilethevehicle is in motion
Rifyoufastenyour seat belt whilethevehi‐cle is in motion
Beforestartingthe engine: adjustthedriver's seat,the headrestraint,thesteering wheel orthe mirror andfastenyour seat belt.
\nWARNINGRisk of becoming trapped ifthe seat height is adjusted carelessly
Ifyou adjustthe seat height carelessly,youorothervehicle occupants could be trappedandthereby injured.
Seats andstowing89

Children in particular could accidentallypressthe electrical seat adjustment buttonsand become trapped.
While movingthe seats, make surethathands orother body parts do notgetunderthe lever assembly ofthe seatadjustment system.
\nWARNINGRisk of injuryduetoheadrestraints which are not installed or areadjusted incorrectly
If headrestraints are not installed or areadjusted incorrectly,the headrestraints can‐not provide protection as intended.
There is an increasedrisk of injury inthehead and neck area, e.g. intheevent of anaccident or when braking.
Always drive withthe headrestraintsinstalled.
Before driving off, make sureforeveryvehicle occupantthatthe center oftheheadrestraint supportsthe back ofthehead at abouteye level.
Do not interchangethe headrestraints ofthefront andrear seats. Otherwise,you will not beabletoadjustthe height and angle ofthe headrestraints correctly.
Adjustthe headrestraintfore-and-aft position sothat it is as close as possibletothe back ofyourhead.
\nWARNINGRisk of injuryor death duetoincorrect seat position
The seat belt does not offerthe intendedlevel of protection ifyou havenot movedtheseat backresttoan almostvertical position.
When braking or intheevent of an accident,you could slide underneaththe seat belt andsustain abdominal or neck injuries,forexam‐ple.
Adjustthe seat properlybefore begin‐ningyour journey.
Always ensurethatthe seat backrest isin an almostvertical position andthatthe shoulder section ofyour seat belt isrouted acrossthe center ofyour shoul‐der.
NOTEDamagetothe seats when movingthe seats back
The seats may be damagedbyobjects whenmovingthe seats back.
When movingthe seats back,makesurethatthere are no objects inthefootwell, under or behindthe seats.
90Seats andstowing

1Seat backrestinclination
2Seat height
3Seatfore-and-aft position
Toadjustthe seatfore-and-aft position:lift lever3and slidethe seat intothedesired position.
Make surethatthe seat is engaged.
Adjusting the front seat manually and elec‐trically (with Seat ComfortPackage)
1Seat backrest inclination
2Seat height
3Seat cushion inclination
4Seatfore-and-aft position
5Seat cushion length
Toadjustthe seatfore-and-aft position:lift lever4and slidethe seatforwards orbackwards.
Make surethatthe seat is engaged.
Toadjustthe seat cushion length:lift lever5and slidethe front section ofthe seatcushionforwards or backwards.
Seats andstowing91

Adjusting the front seat electrically
1Headrestraint height
2Seat backrest inclination
3Seat height
4Seat cushion length
5Seat cushion inclination
6Seatfore-and-aft position
Savethe settings withthe memory function(→page101).
Adjusting the 4-waylumbar support
1Toraise
2Tosoften
3Tolower
4Toharden
Using buttons1to4, adjustthe contourofthe backrest individuallytosuityour back.
Headrestraints
Adjusting the headrestraints onthe frontseats
\nWARNINGRisk of injuryfrom adjustingthevehicle settings whilethevehicle is inmotion
You could lose control ofthevehicle inthefollowing situations:
Rifyou adjustthe driver's seat,the headrestraint,thesteering wheel orthe mirrorwhilethevehicle is in motion
Rifyoufastenyour seat belt whilethevehi‐cle is in motion
Beforestartingthe engine: adjustthedriver's seat,the headrestraint,thesteering wheel orthe mirror andfastenyour seat belt.
92Seats andstowing

\nWARNINGRisk of injuryduetoheadrestraints which are not installed or areadjusted incorrectly
If headrestraints are not installed or areadjusted incorrectly,the headrestraints can‐not provide protection as intended.
There is an increasedrisk of injury inthehead and neck area, e.g. intheevent of anaccident or when braking.
Always drive withthe headrestraintsinstalled.
Before driving off, make sureforeveryvehicle occupantthatthe center oftheheadrestraint supportsthe back ofthehead at abouteye level.
Do not interchangethe headrestraints ofthefront andrear seats. Otherwise,you will not beabletoadjustthe height and angle ofthe headrestraints correctly.
Adjustthe headrestraintfore-and-aft position sothat it is as close as possibletothe back ofyourhead.
Toraise:pullthe headrestraint up.
Tolower:pressrelease knob1and pushthe headrestraint down.
Tomoveforwards:pullthe headrestraintforwards.
Tomovebackwards:pressrelease knob1and pushthe headrestraint backwards.
Seats andstowing93

Adjusting therear seat headrestraints
Toraise:pullthe headrestraint up.
Tolower:pressrelease knob1inthe direc‐tion ofthe arrowand pushthe headrestraintdown.
Configuringthe seat settings
Multimedia system:
VehicleaSeats
SelectDriver's SeatorPassenger Seat.
Adjusting the backrest side bolsters
SelectSide Bolsters.
Adjustthe air cushions.
Adjusting the seat contour in the lumbarregion ofthe seat backrest (lumbar)
SelectLumbar.
Adjustthe air cushions.
Memory function
Savethe seat settings withthe memory func‐tion (→page101).
Overviewof massage program
Massage program
Thefollowing program can be selected:
RRelaxing Massage
RActivating Massage
RClassic Massage
RMobilizing Massage
Selectingthe massage programfor the frontseats
Multimedia system:
VehicleaSeats
SelectDriver's SeatorFront Passenger.
SelectMassage.
Select a massage program.The massage programrunsfor approximately9to22 minutes, depending onthe setting.
Tosetthe massage intensity: switchHighIntensityonsor offS.
Resetting seat adjustments
Multimedia system:
VehicleaSeats Reset
SelectYesorNo.
94Seats andstowing