ECU MERCEDES-BENZ E CLASS 2020 Owners Manual

If
no Mer cedes meconnect services areactiv a‐
te dand thedat apr otect ion prom pthas been
conf irmed thefo llo wing datais transm itted:
R Vehicle identif ication number
R Mer cedes mecustomer identif ication num‐
ber
R Reason forth einitiat ionofthecall
R Languag ese tin themultimedia system
R Conf irmation ofthedat apr otect ion prom pt
If acall ismade fora ser vice appointment via
th eser vice reminder ,th efo llo wing datama ybe
tr ansm itted:
R Cur rent mil eage and main tenance data
Tr ans feris possi bleassu ming there qu ired
dat atransf ertech nol ogy issu pp ortedby the
mobil eser vice operator and thequ alit yof
th emobile connect ionissuf ficie nt. If
Ac cid ent and Brea kdo wnManag eme ntis
cal led via thevo ice con trol system and no
ser vice hasbeen activated, but thedat apr otec‐
tion queryhas been confirm ed, thefo llo wing
dat acan also becalled upfrom theve hicle by
th eMer cedes- BenzCustomer Cent er:
R Current vehicle location
% Atthetime ofgoing topress, this func tion is
te ch nica llynotye tav ailable butcan besup‐
por tedin thefutur e.
If th edat apr otect ion prom pthas been reject ed
th efo llo wing datais transm itted:
R Reason forth einitiat ionofthecall
R Rejecti onofthedat apr otect ion prom pt Mer
cede sme connect No
teson Mer cedes meconnect
Mer cedes meconn ectprov ides thefo llo wing
ser vice s:
R Accid ent and brea kdo wnmana gement (me
butt on) R
Concierg eSer vice (whe nth eser vice isacti‐
va ted), appointm entrequ ests or similar (me
butt on)
R Mer cedes- Benzemergency callsy stem (aut o‐
matic emergency calland SOS button)
The Mercede s-BenzCustomer Centerand the
Mer cedes-Ben zemer gency callcent erare availa‐
ble foryo uar oun dth ecloc k.
The mebutt onand theSOS buttoncan befound
on theve hicle's overhead control panel
(/ page32 4).
Yo ucan also calltheMer cedes- BenzCustomer
Cent erusi ng themultimedia system
(/ page325).
Please note that Mer cedesme connectis a
Mer cedes-Ben zser vice.In emer gencie s,alwa ys
cal lth enation alemer gency service sfirs tus ing
th est andar dnat ionalemer gency service phone
num bers.In eme rgenci es,youcan also usethe
Mer cedes-Ben zemer gency callsy stem
(/ page328).
Obser vethecon ditions ofuse forMer cedes me
connect andother services. These canbe 326
Multimedia system

obt
ained intheMer cedes meportal:htt ps:/ /
me. secur e.mercedes -benz.com
Inf orma tion onMer cedes meconnect acci‐
dent andbreakd ownmana gemen t
The accident and brea kdo wnmanag eme ntcan
incl udeth efo llo wing functions:
R Supplem enttotheMer cedes- Benzemer‐
ge ncy callsy stem (/ page328)
If neces sary,thecon tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐
wa rdsth ecall toMer cedes meconn ect
br eakdo wnand accident management. For‐
wa rding thecall isho we verno tpossi bleinall
countr ies.
R Breakdo wnassi stanc eby amec hanicon
loc atio nand/ ortheto wing away oftheve hi‐
cle tothenear estaut hor ized Mercedes- Benz
Cent er
Yo uma ybe charge dfo rth ese services.
Mor einf ormation aboutMercedes meconnect
ser vices canbeobt ained intheMer cedes me
por tal:htt ps:/ /me .secure.m ercedes -benz.com Data
transf erre ddur ing Mer cedes mecon‐
ne ct cal lse rvices
The datatransf erreddur ing aMer cedes mecon‐
nec tcall depends onthere ason thecall wasini‐
tiat ed, whic hser vice isselect edinthevo ice
con trol system and whic hMer cedes meconnect
ser vices areactiv ated.
Whic hdat ais transf erredfo rth eser vices canbe
ta ke nfrom thecur rentl yva lid term sof use.
These canbeobt ained intheMer cedes mepor‐
ta l:htt ps:/ /me .secure.m ercedes -benz.com Mer
cedes-B enzemer gency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheeve ntofan acci dent. eCall
in no wayre places assistance prov ided from
dialing 911.
The Mercedes-B enzemer gency callsy stem is
av ailable forat lea sttenye arsst ar tin gfrom the
manuf acturingdate. Mer
cedes-Benz eCallonly functions inareas
wher emobil ephone coverage isavailable from
th ewir eless service prov ider s.Insuf ficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed inthe"Mer cedes- Benzemergency call
sy stem datatra nsmiss ion"sectionthat follo ws
( / pag e329) .
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y. Multimedia
system 32
7

Fo
raccide ntclar ificatio npur poses ,th efo llo wing
measur escan betake nup toan hour afte rth e
emer gency callha sbe en initia ted:
R The current vehicle position canbecalled up.
R Avo ice con nection totheve hicle occupants
can beestablished Online
andInterne tfunctions Int
erne tconnection Inf
ormat iononconnecting totheInt erne t &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract edfrom the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system. &
WARNIN GRisk ofan acci dent from
ope rating mob ile comm unicati onequip ‐
ment while th eve hicle isin mo tion
Mobile communication sde vices distract the
dr iver from thetraf fic situ ation. Thiscou ld
al so cau sethedr iver tolose control of the
ve hicle. #
Asthedr iver ,onl yoper atemobile com‐
municat ionsdevices when theve hicle is
st atio nary. #
Asave hicle occupant, onlyuse mobile
communication sde vices inthear eas
int ended forth is pur pose, e.g.inthe
re ar passe nger com partment . Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng mob ile comm unicati onequip ment in
th eve hicle.
The Interne tfunct ionscanonlybe used toalimi‐
te ddeg reewhils tdr iving.
Fu nction ofthecomm unicationmodule
On vehicles withabuilt-in communication mod‐
ule, theInt erne tcon nect ionises tablished viaan
int egratedSIM card.
To use Inte rn et acc ess viathecomm unication
module thefo llo wing condition smus tbe met:
R The vehicle iseq uipped withaper manent ly
ins talled com munic ationmodule.
R Mer cedes meconnectis act ive and ready for
oper ation.
R Mer cedes meconn ectisactiv ated forInt er‐
ne taccess.
R Cou ntrydepe ndent :dat avo lume via
Mer cedes meconnectis available.
If th edat avo lume limitisreac hed, theav ailabil‐
ity ofMer cedesme connectser vices islimit ed. 330
Multimed iasystem

Oper
ating Mercedes-Benz Appsusing voice
contr ol
Re quirement s:
R The regis tration forth euse ofMer cedes-
Benz Apps hasbeen completed.
R The gener alterm sand conditions have been
con firm ed.
The o symbol indicatesthat aMer cedes-
Ben zapp canbeused viavoice con trol. #
Selec ta Mer cedes -Benz app.
The app men uis displa yed. #
Touse voice contr ol:select oLan-
guage. #
Sayth equ estion orcomm and.
% Voice con trol isno tav ailable inall coun tries
and languages. We
bbr ow ser Calling
upawe bpag e &
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. #
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. #
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system. Multimedia
system:
4 Connec t5
z Browser
5 z Enter URL #
Entera we baddr ess.
% The func tion iscount ry-de pende nt. #
Tofinish theentr yand callupthewe b‐
sit e:select 0054.
Sho wing/hiding thewe bbr ows ermenu
If yo ucall upawe bsit eby selecting alink ,fo r
ex am ple, thewe bbr ows ermenu ishidden. #
Tosho w/hide: press the0038 button.
% The webbr ows ersuppor tsvideo playbac k.
% Nowebsit esorvideos aredispla yedwhile
th eve hicle isin mo tion. 332
Multimedia system

Cr
eat ing abookm ark #
Sele ctAdd New Bookmark. #
Entera URL andaname. #
Select ¡.
Editin gaboo kmar k #
Highl ightabookmar k. #
Select p. #
Select Edit . #
EnteraUR Land aname . #
Select ¡.
De leting abo okmar k #
Highlight aboo kmar k. #
Select p. #
Select Dele te. #
Select Yes.
Cl os ingthe brow ser
Multimedia system:
4 Connec t5
z Browser #
Select åCloseBrowser . Tu
neIn radio Cal
ling up Inte rn et Radio
Re quirement s:
R The Interne tRa dio service isactiv ated.
R The datavo lume isavailable.
De pen dingon thecount ry,dat avo lume may
need tobe pur chased.
R Afast Int erne tconnection fordat atransmis‐
sion free ofinterfere nce.
The service sar ecou ntry-dependen t.
Fo rmor einf ormation, consultanauthor ized
Mer cedes-B enzCent er.
Multimedia system:
4 Radio 5
Þ Radio Source #
Select TuneIn Radio.
The Interne tRa dio displa yappear s.The last
st atio nse tst ar ts pla ying .
% The connectionqu alit ydepen dson thelocal
mobile phonerecep tion. In
te rn et Radio overview 1
Interne tRa dio prov ider
2 Selec tedcat egor y
3 Displa y(if con nectedto privat euser
accoun t)
4 Datatra nsf errate
5 Current statio nis stor ed asafa vo rite
6 Addition alinf ormation onthecur rent statio n 33
4
Mult imed iasystem

The
multimedia connection unitisfound inthe
st ow agecom partment unde rth ear mr estand
has twoUSB ports.
Depen dingontheve hicle's equipment, addi‐
tional USBportscan befound inthestow age
com partment ofthecent ercon sole andinthe
re ar passe nger com partment . #
Con nectth eUSB device totheUSB port.
Pla yable music files arepla yedbac konl yif
th ecor responding mediadisplayis activ ated.
% Use theUSB portidentif iedbyç touse
Ap ple CarPla y™and Android Auto.
% Dep endingontheve hicle equipment ther eis
an additional USBportin there ar passe nger
com partment .Po rts th at arelabeled witha
bat tery symbol canonly beused tocharge
USB devices.
Selec tingatrac kin themed iapla yba ck
Multimedia system:
4 Media
Selecting atrac kby skipping toatrac k #
Toskip backwards orforw ards toa
tr ac k: navig ateup ordown. Sel
ecting atrac kusin gth ecur rent trac klis t #
Select 00D3. #
Select Current TrackList. #
Select atra ck.
Selec tingplaybac kop tions
Multimedia system:
4 Media 5
Z Option s
Pla ying backsimilar trac ks #
Select Play Simi larTra cks.
A trac klist wit hsimilar trac ks iscreat edand
pla yedbac k.
Pla ybac kmode #
Select Random Mode-Current Playlist.
The current trac klist ispla yedin rando m
or de r. #
Select Random Mode-Cu rrent Medium.
All trac ks on theactiv edat ast or ag emedium
ar epla yedin rando morde r. #
Select Norm alTra ckSequ ence.
The current trac klist ispla yedin theor der it
appear son thedat ast or ag emedium. Contr
olling media playbac k
Multimedia system:
4 Media 5
Y Playback Control
A bar withpla ybac kcon trols issho wn. #
Topause playbac k:sel ect and conf irm
Y with thecent ralcon trol elemen t.
The 00CF symbol isdispla yed. #
Toresume playbac k:select andconf irm
Y again withth ecent ralcon trol elemen t.
The 00D0 symbol isdispla yed.
To fast forw ard/r ewind #
Move00CF onthetimeline.
To hide theplaybac kco ntr ols #
Press the0038 button. Vi
deo mode Sw
itchin gto video mode
Multimedia system:
4 Media 5
à Media Sources #
Select adat ast or ag emedium. 34
0
Multimedia system

Multimedia
system:
4 Radio 5
Þ Radio Source
5 SiriusXM Radio5
Z Option s #
Select ServiceInformation.
The service information screen appear s
sho wing thera dio IDand thecur rent sub‐
scr iptio nstatus . #
Establish ate lephon econ nection . #
Followtheser vice staf f's instruct ions.
The activatio npr oce ssma yta ke up toten
minut es.
% Youcan also have thesat ellit eser vice acti‐
va tedonline .To do so, please visithttp://
www .siriusxm. com(USA)orhtt p://
www .siriusxm. ca(Canada).
Switc hingonsat ellit era dio
Mu ltimed iasystem:
4 Radio 5
Þ Radio Source #
Select SiriusXM Radio. 352
Multimedia system

R
Mark AllEnt ries
R Unmark AllEnt ries
R Delete ThisEntry
R Delete AllEnt ries #
Select anoption. #
Activate Artist &Song Alerts 0073.
The alertis setfo rth ecur rent artis tor trac k.
If amatc his found, apr om ptappear sask ing
whe ther youwish tochang eto thest atio n.
Se tting aspor taler t #
Select Add New Alert.
or #
Select Man ageSports Ale rts. #
Select Select New Alerts.
or #
Select EditAle rts. #
Select ate am from aleague. #
Activate Spo rts Ale rts 0073. Inf
orma tion onSm artFa vo rite sand Tune
St art
St atio nsinthest atio npr ese tscan beadded as
Sm artFa vorite s. Smar tFa vorite sst atio nsare
aut omat icallysa ve dto temp orar yst or ag ein the
bac kground .If yo uch ang eto aSm artFa vorite s
st atio n,youcan repla y,pause oractiv elyskip
fo rw ardor bac kto broadcas tswhic hyo uha ve
missed .If Tu ne Startis act ivat ed and youch ang e
to ano ther Smar tFa vorite sst atio n,themusic
tra ck cur rentl ypl ay ing onthest atio nis aut omat ‐
icall yre star tedfrom thebeginnin gof thetra ck.
Ad ding ach anne lto Smar tFa vo rite s
Multimedia system:
4 Radio 5
Þ Radio Source
5 SiriusXM Radio #
Select theactiv efreq uency band. #
Highlight anent ry. #
Select ¥. #
Select Add Highlighte dCh anne lto Smar t
Favo rites. Ac
tiv atin g/deac tivatin gTu neS tart
Multimedia system:
4 Radio 5
Z Option s5
TuneSt art #
Activate0073 ordeacti vate 0053 thefunc tion.
Contr olling playbac k
Multimedia system:
4 Radio 5
Y Playback Control
Yo ucan pause thepla ybac kof thecur rent sta‐
tio nor skip forw ardor bac kwardin thetimelin e.
This leavesliv emode toacc ess theint ernal tem‐
por aryst or ag e. #
Tofast forw ard/r ewind: turnth econ troller
count er-cloc kwise orcloc kwise/swipe leftor
ri ght ontheto uc hpad. #
Tojum pto thepr ev ious/ne xtsong: press
th econ troller leftor right/swipe leftor right
on theto uc hpad. #
Topause playbac k:sel ect 00CF. #
Toretur nto livemod e:navig ateto theend
of thetimeline. Multimedia
system 355

juncti
onwith an act ivat ed tirepr essur eloss
wa rning system.
Ve hicl eswith tirepr ess uremonit oring sys‐
te m: MOExt endedtires ma yonly beused incon‐
junc tionwi th an act ivat ed tirepr essur emon itor‐
ing system.
If apr essur eloss warning mess ageappear sin
th emultifunc tiondispla y,proceed asfollo ws :
R Chec kth etir efo rdama ge.
R Ifdr iving on,obser vethefo llo wing notes.
Dr iving distance possible inemer gency
mode afte rthe pres sur elo ss wa rning: Load
condit ion Driving distance pos‐
sible inemer gency
mode
Pa rtiall yladen 50miles (80km)
Fu lly laden 19mile s(30 km) The
driving distance possi ble in eme rgency
mod ema yva ry dependin gon thedr iving style.
Obser vethemaximum permissible speedof
50 mph(80 km/h). If
atir ehas gone flat and cannotbe replaced
wit han MOEx tende dtir e, youcan useast and‐
ar dtir eas ate mp orarymeasur e. TIREFIT
kitstorage location Mer
cedes- AMGvehicl es:obse rveth eno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers.
The TIREFIT kitisloca tedunder thetrunk floor . 1
Tire seala ntbottle
2 Tire inflation compressor Using
theTIR EFIT kit Re
quirement s:
R Tire seala ntbottle and tireinf lation compres‐
sor (/ page37 9).
R TIRE FITst icke r
R Gloves(depending ontheve hicle equipment)
Yo ucan useTIRE FITtir esealan tto seal perfora ‐
tio nda ma geofup to0.16 in(4 mm), particular ly
th ose inthetir econ tact surface. Youcan use
TIRE FITin out side temp eratur esdown to-4 °F
(-20 °C). &
WARNIN GRisk ofacci dent whenus ing
tir esea lant
In thefo llo wing situat ionsinpar ticular ,th e
tire sealant isuna ble to prov ide sufficie nt
br ea kdo wnassista nce, asitis una ble to seal
th etir epr oper ly:
R Ther ear ecuts orpunct ures inthetir e
lar gerth an those prev iousl ymen tioned.
R The wheel rim isdama ged. Br
eakdo wnassis tance 37
9

Plug-in
hybrid: besur eto obser vetheno tesin
th eSupplement .Ot her wise, youma yfa ilto rec‐
ogni zedangers.
Al lve hicl es
* NO
TEDama gecau sed bynum erou sor
ex tende datt em ptsto star tth eengine Nu
me rous orextende datt em ptsto star tth e
engine maydamag eth ecat alytic converter
due tonon-co mbusted fuel. #
Avoid numer ousand extende datt em pts
to star tth eengine. Obser
vethefo llo wing pointsdur ing star tin g
assis tance and when chargin gth ebatt ery:
R Onlyuse undamag edjum per cables/c harg‐
ing cables withasuf ficie ntcross -secti onand
insu late dte rm inal clam ps.
R Non-insulat edpar tsof thete rm inal clam ps
mus tno tcom eint ocon tactwi th other metal
par tswhile thejum per cable/c harging cable
is con nect edtothebatt ery/jum p-start con‐
nectio npoi nt. R
The jumper cable/c harging cable mustno t
com eint ocon tactwi th anypar tswhic hma y
mo vewhen theengine isrunning .
R Alw aysmak esur eth at nei ther youno rth e
batt eryis elect rostatic allych arge d.
R Keep away from fire and open flames .
R Donotlean overth ebatt ery.
Obser vetheadditional follo wing pointswhen
ch argin gth ebatt ery:
R Onlyuse batterych arge rs tested and
appr oved forMer cedes-Benz.
R Read thebatt erych arge r's oper ating instruc‐
tions beforech argin gth ebatt ery.
Obser vetheadditional follo wing pointsdur ing
st ar tin gassis tance:
R Startin gassis tance maybe perfor med using
onl ybatt eries withanominal voltag eof 12 V.
R The vehicles mustno tto uc h.
R Vehicl eswith aga soline engine: Jump-
st ar tth eve hicle onlywhen theengine and
ex haus tsy stem arecold. St
arting assistance andchargin gth e12 V
batt ery Re
quirement s:
R The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
R Vehicl eswith automatic transmiss ion:
The transmis sionisin posi tion 005D.
R The igniti onand allele ctrical consumer sar e
swi tched off.
R The hood isopen. Br
eakdo wnassi stanc e38
7