lock MERCEDES-BENZ E-CLASS CABRIOLET 2015 Service Manual

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 312).
or X Jump-start the vehicle (Y page 313).
or X Consult a qualified specialist workshop. Only for vehicles with
manual transmission:
The engine cannot be
started using the key. The steering lock is mechanically blocked.
X Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle. If the vehicle has been locked from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 73). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 71).
All countries: 80
DoorsOpening and closing

G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. Unlocking and opening the doors
from the inside
! The side windows will not open/close if the
battery is discharged or if the side windows
have iced up. It will then not be possible to
close the door. Do not attempt to force the
door to close. You could otherwise damage
the door or the side window.
For all countries except the United Kingdom: you can open a door from inside the vehicle evenif it has been locked.
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 71).
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 72). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is opened from the inside. Switch off the alarm
(Y
page 71).
All countries: X
Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and can be opened.
When a door is opened, the side window on that
side opens slightly. When the door is closed, the
side window is raised again. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. The switches are on the driver's door. X
To unlock: press button :.
X To lock: press button ;.
If all the doors are closed, the vehicle locks.
This does not lock or unlock the fuel filler flap.
If the vehicle has been locked from the outside,
it cannot be centrally unlocked from the inside.
For all countries except the United Kingdom:
you can open a door from inside the vehicle even if it has been locked.
United Kingdom only: you can only open a
door from inside the vehicle if the double-lock Doors
81Opening and closing Z

function has been deactivated. You can deacti-
vate the double lock function by deactivating the
interior motion sensor (Y page 72).
For all countries: when a locked door is opened
from inside the vehicle, the previous unlocking
process will be observed if the vehicle has been:
R locked with the locking button for the central
locking or
R locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door which
has been opened from the inside is unlocked if
only the driver's door had been previously
unlocked. Automatic locking feature
X
To deactivate: press and hold button :for
about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamometer.
You can also activate and deactivate the auto-
matic locking function using the on-board com- puter (Y page 225). Unlocking/locking the driver's door
using the emergency key element
i If you want to centrally lock the vehicle using
the emergency key element, begin by press-
ing the locking button for the interior locking
mechanism while the driver's door is open.
Then proceed to lock the driver's door using
the emergency key element. X
To unlock: turn the emergency key element
anti-clockwise as far as it will go to position
1.
X To lock: turn the emergency key element
clockwise as far as it will go to position 1.
Right-hand-drive vehicle: turn the emergency
key element in the opposite direction in both
cases.
If you use the emergency key element to unlock
and open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 71). Boot
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open. 82
BootOpening and closing

!
The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
The opening dimensions of the boot lid can be
found in the "Vehicle data" section
(Y page 342).
Stow luggage or loads preferably in the boot.
Observe the loading guidelines (Y page 272).
Do not leave the key in the boot. You could oth-
erwise lock yourself out.
The boot lid can be:
R opened and closed manually from outside
R opened automatically from inside
R locked separately
R unlocked with the emergency key element Opening/closing from the outside
Opening X
Press the %button on the key.
X Pull handle :.
X Raise the boot lid.
Closing X
Pull the boot lid down using recess :.
X If necessary, lock the vehicle with the &
button on the key (Y page 74) or with KEY-
LESS-GO (Y page 75).
If a KEYLESS-GO key is detected in the boot, the
boot lid cannot be locked. It then opens again. Opening automatically from inside
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open.
Opening X
Pull remote boot lid operating switch :until
the boot lid opens.
You can open the boot lid from the driver's seat when the vehicle is stationary and unlocked.
The opening dimensions of the boot lid can be
found in the "Vehicle data" section
(Y page 342). Locking the boot separately
The separate boot locking function is only avail-
able in certain countries. Boot
83Opening and closing Z

You can lock the boot separately. If you then
unlock the vehicle centrally, the boot remains
locked and cannot be opened.
X Close the boot lid.
X Take the emergency key element out of the
key (Y page 76). X
Insert the emergency key element into the
boot lid lock as far as the stop.
X Turn the emergency key element clockwise
from position 1to position 2.
X Pull out the emergency key element.
X Insert the emergency key element into the
key. Unlocking the boot (emergency key
element)
! The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
If the boot cannot be unlocked with the key or
KEYLESS-GO, use the emergency key element.
If you use the emergency key element to unlock
and open the boot lid, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(Y page 71).
X Take the emergency key element out of the
key (Y page 76).
X Insert the emergency key element into the
boot lid lock as far as the stop. X
Turn the emergency key element from posi-
tion 1anti-clockwise as far as it will go to
position 2. When doing so, also pull the boot
lid handle.
The boot is unlocked.
X Turn the emergency key element back to posi-
tion 1and remove it.
X Insert the emergency key element into the
key (Y page 76). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. 84
Side windowsOpening and closing

G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. The automatic reversing feature is, how-
ever, only an aid and is no substitute for your
attention when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing function cannot prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on the
front-passenger door as well as on the doors in
the rear compartment on the left and right-hand sides for the corresponding side window.
The switches on the driver's door take prece-
dence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock.
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull and hold the corre-
sponding switch.
X To close fully: pull the corresponding switch
beyond the pressure point.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
You can use automatic operation when opening or closing the front side windows. To do so,
press or pull the switch to just beyond the point
of resistance in the corresponding direction.
You can stop automatic operation by pressing or pulling again.
You can continue to operate the side windows
after switching off the engine or removing the
key. This function remains active for five
minutes or until the driver's or front-passenger
door is opened.
The side windows cannot be operated from the
rear when the override feature for the side win-
dows is activated (Y page 61). Side windows
85Opening and closing Z

X
Touch recessed sensor surface :on the
door handle until the side windows are fully
closed.
i Make sure you only touch recessed sensor
surface :.
X To interrupt convenience closing: release
recessed sensor surface :on the door han-
dle. Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
X Close all doors.
X Turn the key to position 1or 2in the ignition
lock.
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed (Y page 85).
X Hold the switch for an additional second.
If the side window opens again slightly: X Immediately pull the corresponding switch on
the door control panel until the side window is completely closed (Y page 85).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released, the
side window has been reset correctly. If this is
not the case, repeat the steps above again. Side windows
87Opening and closing Z

Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. Problem
Possible causes/consequences and
M MSolutions A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the automatic reversing feature. Soft top
Important safety notes
G
WARNING
If you do not fully open/close the soft top, the soft-top hydraulics depressurise after a short time. This causes the soft top to lower unex-
pectedly and may cause you or others to be
trapped. There is a risk of injury.
Always open or close the soft top completely.
! Never sit on the soft-top compartment
cover or stow heavy objects there. You will
otherwise damage the soft top and soft-top
compartment cover of the vehicle. !
When opening and closing the soft top,
make sure that:
R there is sufficient clearance above it as the
soft top swings upwards
R the boot separator is closed
R the boot is only loaded to below the boot
separator
R the boot separator is not pushed up by the
load
R the flap of the skibag is closed
R the boot lid is closed
R there are no objects on the soft-top com-
partment cover
R the soft-top fabric is not dirty, wet or frozen
You could otherwise damage the soft top,
boot and other parts of the vehicle.
Vehicle height when opening/closing the soft
top (Y page 342). 88
Soft topOpening and closing

Make sure that the soft top is dry and clean
before closing it. Otherwise, water or dirt could
enter the vehicle interior or boot.
You can open or close the soft top:
R when the vehicle is stationary or
R when you do not exceed a speed of
40 km/h
If there is a strong headwind, it may not be pos-
sible to close the soft top fully. In this case,
reduce speed or stop in order to close the soft
top fully.
For safety reasons, Mercedes-Benz recom-
mends that you only open or close the soft top
when the vehicle is stationary.
If the soft top does not open or close fully, the
soft-top hydraulics are depressurised and the
soft top is lowered:
R after about seven minutes if the ignition is
switched on
R immediately if the ignition is switched off Opening/closing with the soft-top
switch
Important safety notes G
WARNING
When opening or closing the soft top, there is a risk that parts of the body could become
trapped by moving parts such as the roof
mechanism, the boot lid, or the side windows.
There is a risk of injury.
When opening or closing the roof, make sure
that no parts of the body are in the vicinity of moving parts. Release the switch if somebody
becomes trapped. G
WARNING
If the vehicle speed exceeds 40 km/h, the
soft top stops during the opening or closing
procedure. This impairs your view to the rear. There is a risk of an accident.
Reduce your speed to below 40 km/h or stop the vehicle in accordance with the traffic con-
ditions. Operate the soft-top switch again in
order to open or close the soft top fully. Opening and closing X
Make sure that the boot separator is closed
(Y page 94).
X Close the boot lid.
X Turn the key to position 2in the ignition lock.
X Open the cover on the lower centre console. X
To open: pull soft-top switch :until the
entire soft top is stowed away in the boot.
The Top in operation Top in operation message appears in
the multifunction display.
If, when opening, you drive at speeds above
40 km/h, the opening procedure is stopped.
The Open/close Open/close top
topcompletely
completely message
appears in the multifunction display. In order to open the soft top fully, reduce your speed
again to below 40 km/h and pull the soft-top switch again.
i The side windows close if you keep on pull-
ing the soft-top switch.
X To close: press and hold soft-top switch :
until the soft top is fully closed.
The Top in operation Top in operation message appears in
the multifunction display.
If, when closing, you drive at speeds above
40 km/h the closing procedure is stopped.
The Open/close Open/close top
topcompletely
completely message
appears in the multifunction display. In order
to close the soft top fully, reduce your speed
again to below 40 km/h and push the soft-top switch again.
i The side windows close if you keep pressing
the soft-top switch. Soft top
89Opening and closing Z

Opening and closing with the key
Important safety notes G
WARNING
When opening or closing the soft top, there is a risk that parts of the body could become
trapped by moving parts such as the roof
mechanism, the boot lid, or the side windows.
There is a risk of injury.
When opening or closing the roof, make sure
that no parts of the body are in the vicinity of moving parts. Release the switch if somebody
becomes trapped.
Opening and closing The key must be near the door handle.
X To open: press the %button in the key
until the soft top is completely opened.
The Top in operation
Top in operation message appears in
the multifunction display. The seat ventilation
is switched on. The rear side windows open.
X To close: press the&button in the key
until the soft top is completely closed.
The Top in operation
Top in operation message appears in
the multifunction display. The soft top and the
side windows close. Closing the soft top manually
Important safety notes G
WARNING
Closing the soft top manually is a complex,
technically challenging procedure which can
also be physically demanding. It could lead to you trapping yourself or other persons. There
is a risk of injury.
Where possible, have the soft top closed man-
ually at a qualified specialist workshop.
If the soft top cannot be closed automatically,
check the following points:
R Is the boot separator engaged (Y page 94)?
R Are the head restraints on the rear bench
seats extended? R
Is the boot lid closed?
R Is the on-board voltage sufficient?
Start the engine if necessary.
If automatic operation still does not work, the
soft top can be closed manually.
The help of a second person is required in car-
rying out this procedure.
Closing the soft top X
Apply the parking brake.
X Open the side windows.
X Lower the head restraints automatically
(Y page 102) or manually (Y page 102).
X Remove the key from the ignition lock.
X Open the boot.
X Take the two straps out of the vehicle tool kit
(Y page 305).
X Take the Allen key out of the Owner's Manual
wallet and keep it with you. X
Turn rotary catch :anti-clockwise and fold
cover ;down. X
Insert Allen key =into valve screw ?on the
hydraulic pump.
X Turn valve screw ?of the hydraulic pump
with Allen key =anti-clockwise a full turn. 90
Soft topOpening and closing