service MERCEDES-BENZ E-CLASS COUPE 2009 Owner's Guide

damage to paintwor
kdue to improper treat-
ment.
! Under no circumstances should you pol-
ish the vehicle. Polishing will make the
paintwor kshine.
! When carin gfor your paintwork, do not
use paint cleaner ,grindin gorp olishing
products, or gloss preservers such as wax.
These product sare only suitable for high-
gloss finishes. Using them on avehicle with
am att finish results in serious damage to
the surface (gleaming, spotted areas).
Always have paintwor krepairs carried out
at aq ualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
i From the range of available Mercedes-
Ben zcare products, use only the insect
remover and the car shampoo.
Cleaning the paintwork Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit
aqualified spe-
cialist workshop immediately, e.g. a
Mercedes-Benz Service Centre.
X Remove the following types of dirt immedi-
ately, whilst avoiding rubbing too hard.
Soak:
R
insec tremains with insec tremover
R bird droppings with water
and rinse off the treated surface after-
wards.
Remove:
R tree resin, oils, fuels and greases by rub-
bing gently with acloths oaked in petro-
leum ether or lighter fluid
R tar stain with tar remover
R wax with silicon eremover !
Do not affix:
R stickers
R films
R magnetic plates or similar items
to painted surfaces .Otherwise, you could
damage the paintwork.
Cleaning the Cabriolet soft top X
Light soiling: you can clean the soft top
while it is dry or rinse it with clear water.
X Normal to heavy soiling: you can clean
the soft top with abrush and clear water.
Clean stain sand other heavy soiling with a
brush and asuitable soft-top cleaning
agent .Always brush in the direction of the
fabric, from fron ttoback.
! Never use any of the following to clean the
soft top:
R petrol
R thinner
R tar or stain remover
R other organic solvents
! Remove bird droppings immediately as
they are corrosive and, therefore, can make
the soft-top fabric leak. Do not use high-
pressure cleanin gequipment to clean the
vehicle. Do not use sharp-edged equipment
to remov eice and snow.
Frequen tcleanin greduces the resistance to
dirt of the soft top.
To restore this resistance, clean your soft top
with Mercedes-Benz soft top care products.
Incorrec tcleanin gand care, as well as ageing,
can cause soft-top seams to leak. Have the
soft-top seams sealed at aqualified specialist
workshop, e.g. at aMercedes-Benz Service
Centre.
i Cover the soft top with asuitable cover if
you plan to leave the vehicle outside for a
long period of time. 200
CareOperation
207_AKB
;2;3,en-GB
mkalafa, Version:2.11.8.1
2009-07-23T10:23:49+02:0
0-Seite 200

!
Do not clean the camera lens and the area
around the reversing camera with ahigh-
pressure cleaner.
Cleaning the exhaust tail pipes Impurities combined with the effects of road
grit and corrosive environmental factors may
cause flash rust to form on the surface. Reg-
ularc are of the exhaust tail pipes will ensure
that their original shine is restored.
! Do not clean the exhaust tail pipes with
alkaline-based cleaning agents such as
wheel cleaner.
X Cleant he exhaust tail pipes with achrome
care product approved by Mercedes-Benz.
Trailer tow hitch* The ball coupling must be cleaned if it
becomes dirty or corroded.
X Remove any rust using awire brush.
X Remove dirt with aclean, lint-free cloth or
ab rush.
! Do not clean the ball coupling with ahigh-
pressure cleaner. Do not use solvents. X
After cleaning, lightly oil or grease ball cou-
pling 0046.
X Check that the vehicle's trailer tow hitch is
working properly.
! Observe the note on care provided by the
trailer manufacturer. i
Maintenance of the ball coupling and
trailer tow hitch can also be performed by
any Mercedes-Benz Service Centre. H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner. Interior care
Cleaning the steering wheelb oss and
dashboard G
Risk of injury
When cleaning the steering wheel boss and
dashboard, do not use cockpit sprays or
cleaning agents containing solvents. Cleaning
agents containing solvents cause the surface
to become porous, and as aresult, plastic
parts may break awayw hen an airbagis
deployed, which may result in severe injuries.
X Wipe the dashboard and steering wheel
boss with adamp, lint-free cloth (e.g. a
microfibre cloth) and cleaning agent.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the COMAND display X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Cleant he displays urface using acommer-
cially-available microfibre cloth and TFT/
LCD displayc leaner.
X Dry the displays urface usingadry micro-
fibre cloth.
! For cleaning, do not use any of the fol-
lowing:
R alcohol-based solvents or petrol
R abrasive cleaning agents
R commercially-available householdc lean-
ing agents Care
203Operation
*optional
207_AKB;2;3,e
n-GB
mkalafa, Version: 2.11.8.1 2009-07-23T10:23:49+02:00-Seite 203 Z

Vehicles with
a"Minispare "emer-
genc yspare wheel* X
Remove tool kit tray 0047.
X Turn stowag ewell008A anti-clockwise and
remove it.
X Remove "Minispare" emergency spare
wheel 0046. Display messages
Notes
G
Ris
kofa ccident
The on-board compute ronlyr ecords and dis-
play smalfunctions and warning sfrom certain
systems. For thi sreason, yo ushoul dalways
make sure tha tyou rvehicl eiss afetou se.Y ou
could otherwise cause an accident by driving
an unsafe vehicle.
Certai ndisplay messages ar eaccompanied
by aw arning tone or acontinuous tone.
The multi-functio ndisplay shows high-priority
display messages in red.
Please respond in accordance with the dis-
play messages and follo wthe additional
notes in this Owner' sManual. G
Ris
kofa ccident
No further messages can be displayed if the
instrument cluster or the multifunctio ndis-
play fails.
Thi sm eans tha tyou will not see information
abou tthe driving situation, such as the speed, outsid
etemperature ,warning/indicator
lamps ,display messages or system failures.
The vehicle's handling characteristic smaybe
affected. Adjust your driving style and speed
accordingly.
Immediately consult aquali fied specialist
workshop which ha sthe necessary specialist
knowledge and tool stocarry ou tthe work
required .Mercedes-Benz recommends that
yo uu seaM ercedes-Benz Service Centre for
thi sp urpose. In particular, work relevant to
safety or on safety-relate dsystem smustbe
carrie doutataq uali fied specialist workshop.
Whe nyou stop and park the vehicle, please
observe the instructions provided for HOLD
(Y page 135) and parking (Y page 100).
Calling up display messages The on-boar
dcompute rsaves certain display
messages ,which yo ucan cal lup.
X Press 0040or003E on the steering wheel
to select the Servicemenu.
If ther earedisplay messages ,the multi-
functio ndisplay shows ,e.g. 2m essages.
X Using 003Cor003D select the entry ,e.g.
2m essages.
X Confir mwith0064 .
X Using 003Dor003C scroll throug hthe dis-
play messages.
Hiding display messages Yo
uc anno thided isplay messages of the
highest priority. The multi-functio ndisplay
shows thes emessages continuously until
thei rcauses have been remedied.
Use the buttons on the multi-functio nsteer-
ing wheel.
X Use the 0064or0041 button on the steer-
ing whee ltohidet he display message.
The following table scontain al lthe display
messages. 208
Display messagesPractical advice
*o
ptional
207_AKB; 2; 3, en-GB
mkalafa,
Version: 2.11.8.1 2009-07-23T10:23:49+02:00-Seite 208

Tex
tmessages G
Ris
kofa ccident and injury
If work relevant to safety is carrie doutincorrectly ,thisc ould impai rthe operating safety of your
vehicle. Yo ucould lose contro lofthe vehicl eand cause an accident. In addition, the safety
system smayno longe rbeabletop rotect yo uorothers as the yaredesigne dtodo.
Alway shavem aintenance work carrie doutataq uali fied specialis tworkshop .The workshop must
have the necessary specialis tknowledg eand tool stocarry ou tthe work required .Mercedes-
Benz recommends tha tyou useaM ercedes-Benz Service Centre for thi spurpose. In particular,
work relevant to safety or on safety-relate dsystem smustbec arriedoutataq uali fied specialist
workshop. Display messages Possible causes/consequence
sand 0050
0050Solutions 120 km/h Maximum
speed
exceeded
The maximum spee
dhasbeen exceeded 39
.
X Driv emores lowly. Adaptive
Main-beam
Assist inopera‐
tive
Adaptive Highbea
mAssist* is faulty.
X Visi taq ualified specialis tworkshop. Active
bonnet malfunc‐
tio
nSee
Owner's
Manual The active bonnet functio
n(pedest rianp rotection) is not
active du etoamalfunction.
X Visi taq ualified specialis tworkshop. Auxiliary
battery malfunc‐
tion The auxiliary battery for the automatic transmission is no lon-
ge
rb eing charged.
X Visi taq ualified specialis tworkshop. P Select
Par
k(P) Yo
uh aves witched off the engine with the Start/Stop but-
ton* and opene dthe driver's door.
Yo ua ttempte dtolockt he vehicle.
Aw arnin gtone also sounds.
X Mov ethe selecto rlev er to P. 39
Onl yfor certai ncountries. Displa
ymessages
209Practical advice
*optional
207_AKB; 2; 3, en-GB
mkalafa
,V ersion: 2.11.8.1
2009-07-23T10:23:49+02:00
-Seite 209 Z

Troubleshooting
Points to remember
G
Ris
kofa ccident and injury
If work relevant to safety is carrie doutincorrectly ,thisc ould impai rthe operating safety of your
vehicle. Yo ucould lose contro lofthe vehicl eand cause an accident. In addition, the safety
system smayno longe rbeabletop rotect yo uorothers as the yaredesigne dtodo.
Alway shavem aintenance work carrie doutataq uali fied specialis tworkshop .The workshop must
have the necessary specialis tknowledg eand tool stocarry ou tthe work required .Mercedes-
Benz recommends tha tyou useaM ercedes-Benz Service Centre for thi spurpose. In particular,
work relevant to safety or on safety-relate dsystem smustbec arriedoutataq uali fied specialist
workshop. Warning and indicator lamps in switche
sand buttons Problem Possible causes/consequence
sand 0050
0050Solutions The sea
tventilation*
ha ss witched off pre-
maturel yorcannotbe
switched on. The on-board voltag
eistoo low, because too many consumers are
switched on.
X Switch off consumers tha tare not required ,e.g.r ea rw indow
heating or interio rlighting. The sea
theating* has
switched off prema-
turel yorc annotbe
switched on. The on-board voltag
eistoo low, because too many consumers are
switched on.
X Switch off consumers tha tare not required ,e.g.r ea rw indow
heating or interio rlighting. The warnin
glam pon
the sport button of the
dynamic handling pack-
ag ew iths ports mode*
is lit. If yo
uselect comfort mod eand the indicator lamp does not go out,
the dynamic handling packag ewiths ports mode* is faulty.
X Visi taq ualified specialis tworkshop. When yo
upress the
005C button on the
contro lpan el for
Thermatic 2-zone auto-
matic climate control/
Thermotroni clux ury3-
zone automatic climate
control* ,the indicator
lamp in the button
flashe sthre etime sor
remains off .The cool-
ing system canno tbe
switched on. Cooling ha
sbeend eactivated du etoamalfunction.
X Visi taq ualified specialis tworkshop. 230
TroubleshootingPractical advice
*o
ptional
207_AKB; 2; 3, en-GB
mkalafa
,V ersion: 2.11.8.1
2009-07-23T10:23:49+02:00
-Seite 230

Problem Possible causes/consequences and
0050
0050Solutions You can no longer lock
or unlock the vehicle
using KEYLESS GO*.
KEYLESS GO* is in standby mode because the vehicle has not
been unlocked for an extended period.
X
Pull the door handle and then turn the key to position 2in the
ignition lock. KEYLESS-GO* is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the 0036/0037button.
X Have the key checked at aqualified specialist workshop. There is interference from
apowerful source of radio waves.
X Lock/unlock the vehicle as described in the "Opening and clos-
ing in an emergency" section (Y page 249).You have lost
akey. X
Have the key cancelled at aMercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. The key cannot be
turned in the ignition
lock. The key has been in position
0for aconsiderable time.
X Remove the key and reinsert it into the ignition lock.
X Check the starter battery and charge it if necessary
(Y page 273).
X Start the engine. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating* or inte-
rior lighting, and try to turn the key again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 273).
or
X Jump-start the vehicle (Y page 276).
or
X Consult aqualified specialist workshop. 248
TroubleshootingPractical advice
*o
ptional
207_AKB; 2; 3, en-GB
mkalafa,
Version: 2.11.8.1 2009-07-23T10:23:49+02:00-Seite 248

Parking up the vehicle
Problem Possible causes/consequences and
0050
0050Solutions The vehicle is to be left
parked up for longer
than four weeks. The battery can be damaged through exhaustive discharge.
X
Disconnect the battery (Y page 275) or connect toatrickle
charger.
i Have the battery checked at aqualified specialist workshop,
e.g. aMercedes-Benz Service Centre. The vehicle is to be left
parked up for longer
than six weeks. Damage resulting from non-use may occur if the vehicle is parked
up for long periods.
X
Visit aqualified specialist workshop and seek advice. Locking/unlocking in an emergency
Emergency key element
If the vehicle can no longer be locked or
unlocked with the key, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door or the boot
lid, the anti-theft alarm system* will be trig-
gered (Y page 58).
There are several waystot urn off the alarm:
X Press the 0036or0037 button on the key.
or
X Insert the key into the ignition lock.
or
X Press the Start/Stop button* in the ignition
lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS
GO*. The key must be outside the vehicle. Removing the emergency key element X
Push release catch 0046in the direction of
the arrow and at the same time remove
emergency key element 0047from the key. Unlocking the vehicle
If the vehicle can no longer be unlocked cen-
trally with the key or KEYLESS GO*:
X Remove the emergency key element from
the key (Y page 249). Locking/unlocking in an emergency
249Practical advice
*optional
207_AKB; 2; 3, en-GB
mkalafa,
Version: 2.11.8.1 2009-07-23T10:23:49+02:00-Seite 249 Z

In these situations, it is better to get in
touch with
aqualified specialist workshop,
e.g. aMercedes-Benz Service Centre. G
Risk of injury
Remove wristwatches and any jewellery such
as rings or bracelets. You could otherwis eget
caught, injured and damage the vehicle.
Alwaysg rip the soft top at the indicated grip-
ping points when closing the soft top man-
ually. You could otherwis ebeinjured.
X Depress the parking brake.
X Open the side windows.
X Lower the head restraints (automatically:
(Y page 69) or manually:( Ypage 257)).
X Remove the key from the ignition lock.
X Open the boot.
X Take the two straps out of the vehicle tool
kit (Y page 207).
X Take the hex-socket wrench out of the
Owner's Manualw allet and keep it with
you. X
To open the cover on the left hand side
in the boot: turn rotary catch 0046anti-
clockwise and fold down cover 0047. X
Insert hex-socket wrench 008Ainto valve
screw 0088on the hydraulicp ump.
X Turn valve screw 0088on the hydraulicp ump
using hex-socket wrench 008Aone full turn
anti-clockwise. Example: left trim in the boot
X
On both sides of the boot, tear trim 0086
along the perforatio ninthe direction of the
arrow. Example: left trim in the boot
X
On both sides,b ehind the trim, pullo ut
catch 0087as far as it willgoa nd turn it Locking/unlocking in an emergency
251Practical advice
207_AKB; 2; 3, en-GB
mkalafa,V ersion: 2.11.8.1
2009-07-23T10:23:49+02:00
-Seite 251 Z

0079
To lock
X Insert the hex-socket wrench into the roof
lock.
X Turn the hex-socket wrench anti-clockwise
0079 as far as possible.
X Have the soft-top mechanism repaired
immediately at aqualified specialist work-
shop, e.g. aMercedes-Benz Service
Centre.
i Press the soft-top compartment cover
again if the boot lid cannot be opened.
! Do not under any circumstances open the
boot lid with the emergenc ykey. You could
otherwise damage the boot lid and the soft-
top compartment cover. Boot
! The boot lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the boot lid.
If the boot can no longer be unlocked with the
key or KEYLESS GO*:
X Remove the emergenc ykey element from
the key (Y page 249). X
Insert the emergenc ykey element into the
boot lid lock as far as the stop.
X Turn the emergenc ykey element anti-
clockwise as far as it will go to position
004A and pull the boot lid handle.
The boot is unlocked.
X Turn the emergenc ykey element back and
remove it. Releasing the parking lock manually
(vehicles with automatic transmis-
sion*)
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P,e.g. if you wish to
tow the vehicle away. X
Depress the parking brake firmly.
X Prise out selector lever gaiter 0046with aflat,
blunt object ,(e. g. ascrewdriver wrapped Locking/unlocking in an emergency
255Practical advice
*optional
207_AKB; 2; 3, en-GB
mkalafa,
Version: 2.11.8.1 2009-07-23T10:23:49+02:00-Seite 255 Z

X
Keeping the AIRCAP draught stop horizon-
tal, guide it into the slot betwee nthe head
restraints in the direction of the arrow with
both racks straight down.
X Push the AIRCAP draught stop down until
the bolts are at the same heigh tasthe
mountings on the head restraints.
X Insert the bolts into the mountings on both
sides.
X Turn the bolts firmly with the 4mmhex-
socket wrench until they engage.
The markings on the bolts are vertical. Changing batteries (key)
Notes
It is advisabletoh ave the batteries replaced
at aq ualified specialist workshop, e.g. at a
Mercedes-Benz Service Centre. G
Risk of poisoning
Batteries contain toxic and caustic substan-
ces. For this reason, keep batteries awayf rom
children.
If ab attery is swallowed, consult adoctor
immediately. H
Environmental note
Do not dispose of batteries with the house-
hold rubbish. They contain highl ytoxic sub-
stances.
Take discharged batteries to aqualified spe-
cialist workshop, e.g. aMercedes-Benz Service Centre, or to
aspecia lcollection point
for old batteries. Key
Checking the battery X
Press the 0037or0036 button.
The battery is working properl yifthe bat-
tery charge indicator lamp lights up briefly.
Removing/installing the battery You require
aCR20253Vc ell battery.
X Remove the emergency key element from
the key (Y page 249). X
Press the emergency key element into the
opening in the key in the direction of
arrow 0047until cover 0046of the battery tray
opens. Be sure that yourf ingers are not
stopping the cover from opening. Changing batteries (key)
259Practical advice
207_AKB; 2; 3, en-GB
mkalafa,V ersion: 2.11.8.1
2009-07-23T10:23:49+02:00
-Seite 259 Z