MERCEDES-BENZ E-CLASS COUPE 2017 Owners Manual

Obser
vethefo llowing no tes:
R a mobile phone which has already been
authorised is automatically connected.
R the multimedia sy stem alw ays sear ches for
th e last connected mobile phone. If this is
not available, the pr eviously connec ted
mobile phone is searched for.
R only one mobile phone can be connected to
th e module at any one time.
Switching tothe mobile phone on thete le‐
phone module
Requ irement:
Yo u can on ly switchtoano ther authorised
mobile phone if you are not cur rently making a
call. Multimedia sy
stem:
, Telephone .
á Connect device -
Mobile phone #
Select the mobile phone on theSA P module
device list.
The mobile phone is sear ched for and con‐
nected if it is within Blue tooth®
ra nge and if
Blu etoo th®
is activated. #
Confirm the module's connection requ est on
th e mobile phone (see the manufacturer's
operating instructions). #
Where necessar y,enter the SIM card PIN
into the multimedia sy stem and confi rm.
The cur rently connected mobile phone is indica‐
te dby the# dot in the Blue tooth®
phone list.
A maximum of 15mobile phones can be auth or‐
ised on the module. Sto
ring the SIM card PIN in thete lephone
module
Multimedia sy stem:
, Telephone .
á Connect device - no
device connected .
SIM Card #
Select ¥. #
Switch Store PIN onO.
Te lephone module settings
Settings for using the telephone module with
th e mobile phone
Nu m‐
ber Fu
nction
0003 1A ctivates caller ID transmission
00030 Deacti vates caller ID transmission
0006 1A ctivates da taroaming
0006 0D eactivates data roaming
00 071A ctivates network pr ovider restric‐
tion 308
Multimedia sy stem

00070 Deactivates network pr
ovider
re striction
0008 1A ctivates text messa getrans fer
00080 Deactivates text messa getrans fer
00082 Sets situation-rela ted dimming of
th e indicator lamp
0008 3D oes not change the brightness of
th e indicator lamp Setting
theringtone for the telephone mod‐
ule
Multimedia sy stem:
, Telephone .
á Connect device -
Mobile phone #
Highlight a mobile phone. #
Select ¥. #
Select Ringtones. #
Select a ringtone.
The ringtone is pl ayed.
The settings are applied once youex itthe
menu. Tr
ansfer ring the phone book via thete le‐
phone module
The transfer take s place automatically once a
connection has been es tablished via Blue tooth®
:
R Ifth e mobile phone supports the PBAP
(Phone BookAccess Profile), the sy stem
gives priority toloading phone book ent ries
from the phone memor y.
R Ifth ere are no entri es inthe phone memor y,
th e phone book entri es fromthe SIM card
are impor ted.
A list of compatible mobile phones can be found
at:
http://www.mercedes-benz.com/connect
Note s onreceiving text messages when
using thete lephone module
Obser vethefo llowing no tes when using thete le‐
phone module with Blue tooth®
(SAP profile):
R it is only possible toaccess thete xt messa ge
memory of the SIM card.
R incoming text messa ges are sa ved on the
SIM card. R
depending on the mobile phone, text mes‐
sa ge s are not directly visible and must first
be selected (see the manufacturer's operat‐
ing instructions).
A list of mobile phones which are compatible
with thete lephone module with Blue tooth®
(SAP
profile) can be found on the Internet at:
http://www.mercedes-benz.com/connect
Deleting call lists in thete lephone module
Call lists are only available in thete lephone mod‐
ule if the connected mobile phone supports the
Blu etoo th®
PA P (Phonebook AccessProfile) pro‐
fi le.
Deleting call lists Nu mbe rF unction
0002 Call lists inthete le‐
phone module are
dele ted Multimedia sy
stem 309

Te
rm inating the connection between the
mo bile phone and thete lephone module
There are two waysof disconnecting the
mo bile phone and module:
Au tomatic discon‐
nection Occu
rsafte r leaving
th ere ception range
Manual disconnec‐
tion Occu
rsby term inating
th e Blue tooth®
con‐
nection on the mobile
phone (see the manu‐
fa cturer's ope rating
instructions) Charging a mobile phone via the
telephone
module #
Slide and remo vemodule co ver2. #
Connect the mobile phone using a data cable
with USB port 1. Re
setting thete lephone module to factory
settings #
Press and hold button 2onthe module. #
As soon as indicator lamp 1lights up
orange, release button 2. #
Press button 2again. Apple CarPlay™
Overview of Apple CarPlay™
iPhone
®
functions can be used via the multime‐
dia sy stem using Apple CarPlay™. It is operated
using the controller or the Siri ®
vo ice-operated
control sy stem. 310
Multimedia sy stem

Only one mobile phone at a time can be connec‐
te
d via Apple CarPlay™ tothe multimedia sys‐
te m.
While using Apple CarPlay™, various functions of
th e multimedia sy stem, e.g. the navigation, are
not available.
The availability of Apple CarPlay™ may vary
according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Connecting an iPhone ®
via Apple CarPlay™
Requ irements:
R Apple CarPlay™ can be used with Apple ®
operating sy stem version iOS 8.3 or abo ve.
R The full range of functions for Apple Car‐
Play™ is only possible with an Internet con‐
nection.
R The iPhone ®
is connected tothe multimedia
sy stem via the USB port çusing a suita‐
ble cable (→ page 330). Multimedia sy
stem:
, Connect .
Apple CarPlay
Setting automatic or manual start
A messa geappears when connec tedfo rth efirst
time. #
Automatic star t:select Automatically.
Start automatically is activatedO.
Apple CarPlay™ will now start immediately
af te rth e iPhone ®
is connected tothe multi‐
media sy stem using a USB cable. #
Manual star t:select Manually . #
Select the iPhone ®
in the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept and start.
or #
Select Reject and end.
If yo u selected automatic start, you will ha ve
to start Apple CarPlay™ manually the next
time youwa nttouse it. Exiting Apple CarPlay™ #
Select Úin Apple CarPlay™.
Calling up Apple CarPlay™ tone settings
Multimedia sy stem:
, Connect .
Apple CarPlay .
Sound #
Select theto ne menu (→ page 349).
Ending Apple CarPlay™
Multimedia sy stem:
, Connect .
Apple CarPlay #
Select Disconnect.
The connection is ended.
The mobile phone continues tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Multimedia sy
stem 311

Android
Auto Android
Autoove rview
Mobile phone functions can be used with
Android Autousing the Android operating sys‐
te m on the multimedia sy stem. It is operated
using the controller or thevo ice-operated con‐
trol sy stem.
Only one mobile phone at a time can be connec‐
te d via Android Auto to the multimedia sy stem.
Va rious multimedia sy stem functions, e.g. navi‐
ga tion, are una vailable while using Android Auto.
The availability of Android Autoand Android Auto
Apps may vary according tothe count ry.
The service pr ovider is responsible forth is appli‐
cation and the services and conte nt connected
to it.
Connecting a mobile phone via Android Auto
Requ irements:
R The firs t acti vation of Android Autoon the
multimedia sy stem must be car ried out when
th eve hicle is stationary for saf etyre asons. R
The mobile phone suppo rts Android Auto
from Android 5.0.
R The Android AutoApp is ins talled on the
mobile phone.
R In order touse thete lephone functions, a
mobile phone must be connec tedto the mul‐
timedia sy stem via Blue tooth®
(→ page 298).
If th ere was no prior internet connection, this
is es tablished with the use of the mobile
phone with Android Auto.
R The mobile phone is connected tothe multi‐
media sy stem via the USB port çusing a
suitable cable (→ page 330).
R The full range of functions for Android Autois
only possible with an Internet connection.
Multimedia sy stem:
, Connect .
Android Auto #
Select the mobile phone from the device list.
Ac cepting/rejecting the data pr otection reg‐
ulations
A message with the data pr otection regulations
appears. #
Select Accept and start.
or #
Select Reject and end.
Ac tivating automatic start #
Select Start automatically O.
St arting manually #
Select the mobile phone from the device list.
Exiting Android Auto #
Press theò button.
Calling up the Android Auto to ne settings
Multimedia sy stem:
, Connect .
Android Auto .
Sound #
Select theto ne menu (→ page 349).
Ending Android Auto
Multimedia sy stem:
, Connect .
Android Auto #
Select Disconnect.
The connection is ended. 312
Multimedia sy stem

The mobile phone continues
tobe supplied
with elect ricity.
or #
Disconnect the connecting cable between
th e mobile phone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th e connecting cable only when theve hicle is
st ationar y. Tr
ansfer redve hicle data when using Apple
CarPlay™ and Android Auto Note
s on transfer redve hicle data
When using Android Autoor Apple CarPlay™,
cer tain vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
Sy stem information:
R software release of the multimedia sy stem
R system ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone. To
do this, and toassign se veralve hicles tothe
mobile phone, a vehicle ID is randomly gener‐
ated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (→ page273).
Driving status data:
R transmission position engaged
R distinction between par ked, standstill, rolling
and driving
R day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
Po sition data:
R co-ordinates
R speed
R compass direction
R acceleration direction This data is only transfer
red while the navigation
sy stem is active, in order toimpr ove it (e.g. so it
can continue functioning when in a tunnel). Mercedes me connect
Note
s on Mercedes me connect
Mercedes me connect pr ovides thefo llowing
services:
R Breakdown management
R Appointment requests or similar
R Accident mana gement
R Mercedes-Benz emergency call sy stem
The Mercedes-Benz Cus tomer Centre and the
Mercedes-Benz emer gency call centre are availa‐
ble foryo u around the cloc k.
The Info call button, the breakdown assis tance
button and the emer gency call button can be
fo und on theove rhead control panel of theve hi‐
cle (→ page314).
Yo u can also use the multimedia sy stem tomake
th e call (→ page314). Multimedia sy
stem 313

Please no
tethat Mercedes me connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbe rs. In emergencies, you can also use the
Mercedes-Benz emer gency call sy stem
(→ page 317).
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation:
http://manuals.daimler.com/baix/cars/
connectme/de_DE/index.html
Calling the Mercedes-Benz Cus tomer Centre
using the multimedia sy stem
Re quirements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
re qu ired:
R you ha veaccess toa GSM network
R the contract partner's GSM network co ver‐
age is available in there spective region
R the ignition must be switched on so that
ve hicle data can be transfer red automatically Multimedia sy
stem:
, Telephone .
ª Contacts #
Call Mercedes me connect.
Af ter confirmation, the multimedia sy stem
sends there qu ired vehicle data.
The data transfer is shown in the displa y.
Then, you can select a service and be con‐
nected toa specialist at the Mercedes-Benz
Cus tomer Centre.
Fu rther information on Mercedes me connect,
th e pr ovided service scope and operation is
av ailable at: http://manuals.daimler.com/baix/
cars/connectme/de_DE/ind ex.html
Making a call via the overhead control panel
Re quirements:
In order tobe able touse the Mercedes me con‐
nect service in theve hicle, thefo llowing is
re qu ired:
R You ha veaccess toa GSM networ k.
R The contra ct partner's GSM network co ver‐
age is available in there spective region. R
The ignition must be switched on so that
ve hicle data can be transfer red automati‐
call y. 1
Breakdown assis tance call
2 SOS button co ver
3 MB Info call
4 SOS button 314
Multimedia sy stem

#
Tomake a breakdown assistance call:
press button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. #
Press and hold SOS button 4for at least
one second. #
Tomake an MB In focall: press button 3.
An emer gency call can be initia tedeve n if a
breakdown assi stance or MB In focall is acti ve.
This has priority over all other active calls.
Calls via theove rhead control panel are only
possible with an available mobile phone net‐
wo rk.
More information on Mercedes me connect and
fur ther services can be found at: http://
www.mercedes.me
Information on the MB Info call
An In focall tothe Mercedes-Benz Cus tomer
Centre has been initia ted via theove rhead con‐
trol panel (→ page314) or the multimedia sys‐
te m (→ page314).
Yo u can find information on thefo llowing topics: R
activation of Mercedes me connect
R operating theve hicle
R nearest Mercedes-Benz service centre
R other products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page316).
Information on the breakd own assistance
call
A breakdown assis tance call tothe Mercedes-
Benz Cus tomer Centre has been initia ted via the
ove rhead control panel (→ page314) or the mul‐
timedia sy stem (→ page314).
R Aqu alified Mercedes-Benz tech nician car ries
out repairs on site and/or theve hicle will be
to we dto the nearest Mercedes-Benz service
cent re.
Yo u may be charge dfo rth ese services.
Data is transfer red during the connection tothe
Mercedes-Benz Cus tomer Centre (→ page316). Infor
mation on Me rcedes me connect acci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of the Mercedes-Benz
emer gency call sy stem (→ page317).
An eme rgency call is made tothe Mercedes-
Benz emer gency call centre af ter an accident:
R avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
centre.
R if necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect acci‐
dent management.
R if necessar y,theve hicle will be towe dto a
Mercedes-Benz service centre.
Mercedes me connect service message
If yo u ha veactivated the maintenance manage‐
ment service, releva nt vehicle data is transfer red
automatically tothe Mercedes-Benz Cus tomer
Centre. You will then recei veindividual recom‐
mendations rega rding the maintenance of your
ve hicle. Multimedia sy
stem 315

Re
gardless of whe ther you ha veconsented to
th e maintenance management service, the multi‐
media sy stem reminds you af ter a cer tain
amount of time that a service is due. A prom pt
appears asking if youwo uld like tomake an
appointment. #
Toarra nge a service appointment: select
Call .
Af teryo ur confirmation, theve hicle data is
sent and a Mercedes-Benz Cus tomer Centre
emplo yee deals with your appointment. The
information is then sent toyour desired
service outlet.
This service outlet will then conta ctyou
within 24hours.
% Ifyo u select Call later afte rth e service mes‐
sage appears, the message is hidden and
re appears af ter a cer tain period of time.
Consenting todata transfer for Me rcedes me
connect
Re quirement:
R There is an active breakdown assis tance or
Info call on the multimedia sy stem (→
page 314) or theove rhead control panel
(→ page 314).
If th e breakdown and Mercedes me connect
concier geservices are not activated on
Mercedes me, theDo you want to transmit vehi-
cle data and the vehicle's position to the
Mercedes-Benz Customer Centre in order to
improve the processing of your request? mes‐
sage appears. #
Select Yes.
The releva nt vehicle data is sent automati‐
call y.
More information on Mercedes me: http://
www.mercedes.me
Tr ansfer red data during a se rvice call
In cer tain countries you must confirm the data
transfer.
Data transfer red includes thefo llowing: Overview of transfer
red data Service cal
lT ransfer red data
MB Info call
Breakdown assis‐
ta nce call R
current vehicle
location
R vehicle identifica‐
tion number
R service code
R selected data
about thest atus
of theve hicle Mercedes-Benz emer
gency call sy stem Note
s onthe Mercedes-Benz emer gency call
sy stem
The Mercedes-Benz emer gency call sy stem only
functions in areas where mobile phone co verage
is available from there leva nt contract pa rtner.
Insu fficient network co verage from there leva nt
contract pa rtner may result in an emer gency call
not being transmitted.
The ignition mu stbe switched on before an auto‐
matic emer gency call can be made. 316
Multimedia sy stem

Overview of
the Mercedes-Benz emer gency
call sy stem
The Mercedes-Benz emer gency call sy stem can
help todecisively reduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. It helps locate an
accident site in places that are dif ficult to
access.
The emer gency call can be made au tomatical ly
( → page 317) or ma nually (→ page 318). On ly
make emergency calls if you or others are in
need of rescue. Do not make an emergency call
in theev ent of a breakdown or a similar situa‐
tion.
Messages in the multimedia sy stem displa y:
SOS READY : emergency call available
SOS NOT READY: the ignition is not on or there
is a malfunction with the emer gency call sy stem.
During an active emer gency call, Gappears
in the displa y.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall %
If an emer gency call is una vailable, a mes‐
sage tothis ef fect also appea rsinthe multi‐
function display of the instrument clus ter.
Au tomatic eme rgency call
Re quirements:
R The ignition is switched on.
R The star ter battery has been suf ficiently
ch arge d.
If re stra int sy stems such as airbags or seat belt
te nsioners ha vebeen activated af ter an acci‐
dent, the Mercedes-Benz emer gency call sy stem
may automatically initiate an emer gency call.
The emergency call has been made:
R avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R a messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call centre.
The Mercedes-Benz emergency call centre
can transmit theve hicle position data toone
of the public emer gency services call cen‐
tres. R
in cer tain situations additional data is trans‐
mit tedto the Mercedes-Benz emer gency call
centre.
This allo wsmeasu resfo rre scue, reco very or
to wing toa Mercedes-Benz service centre to
be initiated quickl y.
If yo ur vehicle is equipped with an SOS button in
th eove rhead control panel, it flashes until the
emer gency call has been compl eted.
It is not possible toimmediately end an auto‐
matic emer gency call.
If th e Mercedes-Benz emer gency call sy stem
cann otconnect tothe Mercedes-Benz emer‐
ge ncy call centre, the emer gency call is au tomat‐
ical lysent tothe public emer gency services call
centre.
If no connection can be made tothe public
emer gency services, a releva nt messa ge
appears in the displa y. #
Dial the emer gency call number 999 or 11 2
on your mobile phone. Multimedia sy
stem 317