check engine MERCEDES-BENZ E-CLASS ESTATE 2012 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2012, Model line: E-CLASS ESTATE, Model: MERCEDES-BENZ E-CLASS ESTATE 2012Pages: 457, PDF Size: 11.62 MB
Page 91 of 457

Problem Possible causes/consequences and
M Solutions
You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. the on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 369).
or
X Jump-start the vehicle (Y page 370).
or
X Consult a qualified specialist workshop. Only vehicles without a
DIRECT SELECT lever:
The engine cannot be
started using the key. The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. Ad
oor is open. Therefore, the key cannot be detected as easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa-
ted as standard. It is then not possible to open
the doors from inside the vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people requiring special assistance. As
a result, they may not be able to free them-
selves in the event of an emergency. They
could be seriously or even fatally injured by
prolonged exposure to extremely high or low
temperatures, for example. In this case, res- cuing people from outside the vehicle is diffi-
cult.
Deactivate the interior motion sensor before
you lock the vehicle. The doors can then be
opened from the inside after the vehicle has
been locked from the outside.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using akey which has been
left in the vehicle
R release the parking brake 88
DoorsOpening and closing
Page 138 of 457

Replacing bulbs
Important safety notes
Xenon bulbs G
DANGER
Xeno nbulbs are unde rhigh voltage. If you
touch the electrical contacts of a xenon bulb,
you could suffe ranelectric shoc kand be seri-
ously or eve nfatally injured. For this reason,
do not remove the cover of xenon bulbs.
Do no tchange the xenon bulbs yourself, but
have them replaced at a qualified workshop.
If your vehicle is equipped with xenon bulbs,
you can recognise this by the following: the
cone of light from the xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the lights must be switched on
before starting the engine.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly.
Other bulbs G
WARNING
Bulbs and lamps can be very hot. You should
therefore allow them to cool down before you
change them. Otherwise, you could be burned
if you touch them.
Keep bulbs out of the reach of children. Oth-
erwise, they could damage the bulbs, for
example, and injure themselves.
Never use a bulb which has been dropped.
Such a bulb may break or even explode and
injure you.
Halogen bulbs are pressurised and can
explode when you change them, particularly
if they are very hot. You should therefore wear
eye protection and gloves when you are
changing them.
There are bulbs other than the xenon bulbs
that you cannot replace. Replace only the bulbs listed (Y
page 135). Have the bulbs that
you cannot replace yourself changed at a
qualified specialist workshop.
If you require assistance changing bulbs, con-
sult a qualified specialist workshop.
Do not touch the glass tube of new bulbs with
your bare hands. Even minor contamination
can burn into the glass surface and reduce
the service life of the bulbs. Always use a lint-
free cloth or only touch the base of the bulb
when fitting.
Only use bulbs of the correct type.
If the new bulb still does not light up, consult
a qualified specialist workshop.
Bulbs and lamps are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times.
Have the headlamp setting checked regularly. Overview of bulb replacement
–bulbs
You can replace the following bulbs. The
details for the bulb type can be found in the
legend. Halogen headlamps
:
Dipped-bea mheadlamp: H7 55 W
; Main-beam headlamp: H7 55 W
= Side lamps/parking lamp: W5W
? Turn signal lamp: PY 21 W Replacing bulbs
135Lights and windscreen wipers Z
Page 143 of 457

X
Remove the key from the ignition lock.
X Fold wiper arm :away from the rear win-
dow until it engages.
X Position wiper blade ;at a right angle to
wiper arm :.
X Hold wiper arm :and press wiper
blade ;in the direction of the arrow until
it releases.
X Remove wiper blade ;.
Fitting awiper blade
X Place new wiper blade ;onto wiper
arm :.
X Hold wiper arm :and press wiper
blade ;in the opposite direction to the
arrow until it engages.
X Make sure that wiper blade ;is seated
correctly.
X Position wiper blade ;parallel to wiper
arm :.
X Fold wiper arm :back onto the rear win-
dow. Problems with the windscreen wipers
The windscreen wipers are obstructed X
For safety reasons, you should remove the
key from the ignition lock.
or
X Switch off the engine using the Start/Stop
button and open the driver's door.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on.
The windscreen wipers are inoperative The windscreen wiper drive is malfunctioning.
X
Selec tanothe rwiper speed on the combi-
nation switch.
X Have the windscreen wipers checked at a
qualified specialist workshop. 140
Windscreen wipersLights and windscreen wipers
Page 172 of 457

Problem Possible causes/consequences and
M Solutions
Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X
Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be lit and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant
to cool down.
X Check the coolant level (Y page 348). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Manual transmission
Important safety notes
G
WARNING
The movement of the pedals must not be
impaired in any way. Do not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als.
Do not place several floormats on top of one
another. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. This could cause you to lose control of your vehicle and cause an
accident.
Gear lever
! Only engage gear when the clutch pedal
is depressed.
! When shifting between 5thand 6thgear,
you should always push the gear lever all
the way to the right. Otherwise, you could
shift unintentionally into 3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch. Manual transmission
169Driving and parking Z
Page 182 of 457

Problems with the transmission
Problem Possible causes/consequences and
M Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
i
The following description does not apply
to vehicles with a DIRECT SELECT lever and
AMG vehicles.
X Apply the parking brake.
X Prise out selector lever gaiter :with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull selec-
tor lever gaiter
:up and out.
X Press release button ;down and simul-
taneously move the selector lever out of
position P.
The selector lever can now be moved freely
until it is returned to position P.
In the event of an electrical fault, it is possible
to release the selector lever lock manually to
move it out of position P. This occurs if the
vehicle is towed away, for example. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. Refuelling
179Driving and parking Z
Page 191 of 457

AMG high-performance and ceramic
brakes
The AMG brake systems are designed for
heavy loads
.This may lead to noise when
braking. This is dependent on:
R speed
R braking force
R environmental conditions, such as temper-
ature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual driv-
ing style and operating conditions.
For this reason, it is impossible to state a
mileage lifetime that will be valid under all
circumstances. An aggressive driving style
will lead to high wear. You can obtain further
information about this from your Mercedes-
Benz Service Centre.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometres of driving. Compen-
sate for this by applying greater force to the
brake pedal. Do not forget this, and adapt
your driving and braking accordingly during
this run-in period.
Excessively heavy braking results in corre-
spondingly high brake wear. Observe the
brake system warning lamp in the instrument
cluster and note any brake status messages
in the multifunction display. For high-per-
formance driving in particular, it is important
to maintain and have the brake system
checked regularly. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua-
planing occurring, even if:
R
you are driving at low speeds.
R the tyres have adequate tread depth. For this reason, do not drive in tyre ruts and
brake carefully.
Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam-
age the engine, the electronics or the trans-
mission.
If you have to drive on stretches of road on
which water has collected, please bear in
mind that:
R the maximum permissible still water depth
is 25 cm.
R you should drive no faster than at walking
pace. Winter driving
Important safety notes G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open 188
Driving tipsDriving and parking
Page 230 of 457

If a vehicle is detected within the monitoring
range of Blind Spot Assist at speeds above
30 km/h, warning lamp :on the corre-
sponding side lights up red. This warning
always occurs when a vehicle enters the blind
spot monitoring range from behind or from
the side. When you overtake a vehicle, the
warning only occurs if the difference in speed
is less than 12 km/h.
The yellow indicator lamp goes out if reverse
gear is engaged. Blind Spot Assist is then
deactivated.
The brightness of the indicator/warning
lamps is adjusted automatically according to
the ambient light.
Collision warning
If a vehicle is detected in the monitoring range
of Blind Spot Assist and you switch on the
corresponding turn signal, a double warning
tone sounds. Red warning lamp :flashes. If
the turn signal remains on, detected vehicles
are indicated by the flashing of red warning
lamp :.There are no further warning tones.
Switching on Blind Spot Assist
X Make sure that the radar sensor system
(Y page 262) and Blind Spot Assist
(Y page 257) are activated in the on-board
computer.
X Turn the key to position 2in the ignition
lock.
Warning lamps :in the exterior mirrors
light up red for approximately
1.5 seconds and then turn yellow.
Towing atrailer
If you attach a trailer, make sure tha tyou have
correctly established the electrical connec-
tion. This can be accomplished by checking
the trailer lighting. Blind Spot Assist is then
deactivated. The indicator lamp lights up yel-
low in the exterior mirrors and the message:
Blind Spot Assist currently unavail‐
able See Owner's Manual appears in the
multifunction display. i
You can deactivate the indicator lamps in
the exterior mirrors.
To do so, switch off Blind Spot Assist if:
R the key is in position 2in the ignition
lock.
R the engine is not running.
R the electrical connection to the trailer
has been established.
Lane Keeping Assist Important safety notes
G
WARNING
Lane Keeping Assist does not keep your vehi-
cle in its lane. It is only an aid and may detect
the lane markings on the road incorrectly or
not at all.
The system may be impaired or may not func-
tion if:
R there is poor visibility, e.g. due to insuffi-
cient illumination of the road, or due to
snow, rain, fog or spray.
R there is glare, e.g. from oncoming traffic,
the sun, or reflection from other vehicles.
R the windscreen is dirty, misted up or cov-
ered, for instance by a sticker, in the vicinity
of the camera
R several or no lane markings for a single lane
are present.
R the lane markings are worn away, dark or
covered up, e.g. by dirt or snow.
R the distance to the vehicle in front is too
small and the lane markings thus cannot be
detected.
R the lane markings on the road are unclear,
e.g. near roadworks.
R the lane markings change quickly, e.g.
lanes branch off, cross one another or
merge.
R the road is narrow and winding.
Lane Keeping Assist cannot detect road and
traffic conditions. It is not a substitute for
attentive driving. You are responsible for the
vehicle's speed, braking in good time, and Driving systems
227Driving and parking
Z
Page 239 of 457

Notes on towing
atrailer
General notes !
Use a drawbar noseweigh tas close as
possible to the maximum permissible nose-
weight. Do not use a noseweight of less
than 50kg, otherwise the trailer may come
loose.
Note that the payload and the rear axle load
are reduced by the actual payload.
i When towing a trailer, set the tyre pres-
sure on the rear axle of the towing vehicle
for a maximum load; see the tyre pressure
table in the fuel filler flap (Y page 383).
You will find installation dimensions and loads
in the "Technical data" section
(Y page 447).
The maximum noseweight of the trailer draw-
bar on the ball coupling is 84 kg. The actual
noseweight may however not be higher than
the value which is given on the trailer tow
hitch or trailer identification plates. The low-
est weight applies.
Missing values for the E300 model were not
available at the time of going to print.
Please note that whe ntowing a trailer, PARK-
TRONIC (Y page 211), Parking Guidance
(Y page 215) and Blind Spot Assist
(Y page 225) are only available with limita-
tions, or not at all.
i On vehicles without level control, the
height of the ball coupling will alter accord-
ing to the load placed on the vehicle. If nec-
essary, use a trailer with a height-adjusta-
ble drawbar.
Driving tips i
Observe the notes on ESP ®
trailer stabi-
lisation (Y page 75).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check
the trailer's documents to see what the max-
imum permitted speed is. Observe the legally prescribed maximum speed in the relevant
country.
For certain Mercedes-Benz vehicles, the max-
imum permissible rear axle load is increased
when towing a trailer. Refer to the "Technical
data" section to find out whether this applies
to your vehicle. If you utilise any of the added
maximum rear axle load when towing a trailer,
the vehicle/trailer combination may not
exceed a maximum speed of 100 km/h for
reasons concerning the operating permit.
This also applies in countries in which the
permissible maximum speed for vehicle/
trailer combinations is above 100 km/h.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
to when driving without a trailer and it will
consume more fuel.
Change into a lower gear in good time on long
and steep downhill gradients.
On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must select shift range
1,2or 3.
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to prevent the
vehicle from gaining speed. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly. If you need additional braking,
depress the brake pedal repeatedly rather
than continuously.
Driving tips If the trailer swings from side to side:
X
Do not accelerate.
X Do not countersteer.
X Brake if necessary. 236
Towing
atrailerDriving an d parking
Page 259 of 457

X
Press the abutton.
The multifunction display shows Speed
Limit Assist.
X Press the :button.
The curren tselection is displayed.
X To activate or deactivate: pressa.
If the Speed Limit Assist message function
is activated, a detected speed limit is auto-
matically displayed for five seconds. Other
items in the multifunction display are not
shown during this time.
If Speed Limit Assist is operational and the
message function is activated, the multifunc-
tion display shows the Äsymbol when the
ignition is switched on.
Showing the distance display X
Press the =or; button on the steer-
ing wheel to select the Assist. menu.
X Press the 9or: button to select
Distance display .
X Press the abutton.
The DISTRONIC PLUS distance display
appears in the multifunction display
(Y page 202).
If the Sensors deactivated message
appears, the radar sensor system is deacti-
vated.
X Check whether or not the radar sensor sys-
tem is permitted to be activated
(Y page 451).
X Switch on the radar sensor system
(Y page 262).
Deactivating/activating ESP ®G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following. Activating/deactivating ESP
®
on AMG vehi-
cles (Y page 74).
For further information about ESP ®
, see
(Y page 72).
X Start the engine.
X Press the =or; button on the steer-
ing wheel to select the Assist. menu.
X Press the 9or: button to select
ESP .
X Press the abutton.
The curren tselection is displayed.
X To activate/deactivate: press thea
button again.
ESP ®
is deactivated if the åwarning lamp
in the instrument cluster lights up continu-
ously when the engine is running.
If the ä warning lamp and the åwarn-
ing lamp are lit continuously, ESP ®
is not
available due to a malfunction.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
Observe the information on warning lamps
(Y page 302).
Observe the information on display messages
(Y page 269).
Activating/deactivating the PRE-SAFE ®
Brake PRE-SAFE
®
Brake is only available in vehicles
with DISTRONIC PLUS.
X Press the =or; button on the steer-
ing wheel to select the Assist. menu.
X Press the 9or: button to select
PRE-SAFE Brake .
X Press the abutton.
The curren tselection is displayed.
X To activate/deactivate: press thea
button again. 256
Menus and submenusOn-board computer and displays
Page 282 of 457

Engine
Display messages Possible causes/consequences and
M Solutions
+
Top
up coolant See
Owner's Manual The coolant level is too low.
!
Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing
so (Y page 348).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ? The fan motor is faulty.
X
If the coolant temperature is below 120 †, you can continue
driving to the neares tqualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. ?
Coolant Stop vehi‐
cle Switch engine
off The coolan
tis too hot.
Aw arning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine
is overheated can cause som efluids which may have leaked into
the engine compartment to catch fire.
Steam fro manoverheated engine can cause serious burns, which
can occur just by opening the bonnet.
This poses a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 183).
X Leave the vehicle and keep a safe distance from the vehicle until
the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is under 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visi taqualified specialist
workshop immediately.
The reading may rise up to 120 †undernormal driving conditions
if the coolant has been filled correctly. Display messages
279On-board computer and displays Z