service interval MERCEDES-BENZ E-CLASS ESTATE 2012 Owners Manual

Assistance men
u(on-board com-
puter) .................................................. 255
ASSYST PLUS Displaying a service message ........349
Hiding a service message ..............349
Notes ............................................. 349
Resetting the service interval dis-
pla y................................................ 350
Service message ............................ 349
Special service requirements ......... 350
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................78
Function .......................................... .78
Interior motion sensor .....................79
Switching off the alarm ....................78
Tow-away protection ........................ 79
ATTENTIO NASSIST
Activating/deactivating .................257
Display message ............................ 282
Function/notes ............................. 220
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 278
see Lights
Automatic engine start (ECO start/
stop function) .................................... 167
Automatic engine switch-off (ECO
start/stop function) ..........................166
Automatic headlamp mode ..............125
Automatic transmission Accelerator pedal position .............174
Automatic drive program ...............175
Changing gea r............................... 173
DIRECT SELECT leve r..................... 171
Display message ............................ 293
Drive position (ECO start/stop
function) ........................................ 172
Drive program displa y.................... 172
Driving tips .................................... 174
Emergency running mode ..............179
Engaging drive position .................. 173
Engaging neutra l............................ 172
Engaging revers egear ................... 172
Engaging the par kposition ............ 172
Kickdow n....................................... 174
Manual drive program ....................177
Neutral (ECO start/stop function) .172 Overview
........................................ 170
Problem (fault) ............................... 179
Progra mselecto rbutton ................ 174
Pulling away ................................... 164
Releasing the parking lock man-
ually ............................................... 179
Selector leve r................................ 171
Shift range s................................... 176
Starting the engine ........................163
Steering wheel gearshift paddle s... 175
Trailer towing ................................. 174
Transmissio nposition display ........171
Transmission position display
(DIRECT SELECT lever) ................... 172
Transmission positions ..................173
Automatic transmission emer-
gency running mode .........................179
Auxiliary heating Activating/deactivating .................151
Activating/deactivating (on the
centre console ).............................. 152
Display message ............................ 295
Important safety notes ..................151
Problem (display message) ............155
Remote control .............................. 152
Setting ........................................... 262
Setting the departur etime ............ .153
Auxiliary ventilation
Activating/deactivating .................151
Activating/deactivating (on the
centre console ).............................. 152
Problem (display message) ............155
Remote control .............................. 152
Axle load, permissible (traile rtow-
ing) ...................................................... 450 B
Bag hook ............................................ 319
Ball coupling Folding in ....................................... 239
Folding out ..................................... 237
BAS (Brake Assist System) .................71
BAS PLUS (Brake Assist System
PLUS) .................................................... 71 Index
5

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
which form the basis of our existence on this
planet to be used sparingly and in a manner
which takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R make sure that the tyre pressures are
always correct.
R do not carry any unnecessary weight.
R keep an eye on the vehicle's fuel consump-
tion.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine with the vehicle
stationary.
R drive carefully and maintain a safe distance
from the vehicle in front. R
avoid frequent, sudden acceleration.
R change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic. Returning an end-of-life vehicle
Mercedes-Benz will take back your
Mercedes-Benz to dispose of it in an environ-
mentally responsible manner, in accordance
the European Union (EU) End of Life Vehicles
Directive.
The End of Life Vehicles Directive applies to
vehicles with a gross vehicle weight of up to
3.5 t, in accordance with national regulations.
For several years, Mercedes-Benz has been
meeting all the legal requirements for a
design which allows for recycling and re-use.
There is a network of return points and dis-
assembly plants which can recycle your vehi-
cle in an environmentally-responsible man-
ner. The methods employed in vehicle and
parts recycling are constantly being devel-
oped and improved. This means that your
Mercedes-Benz will also continue to meet
even the increased recycling quotas in the
future in good time. You can obtain further
information from your national Mercedes-
Benz homepage or your national hotline num-
ber. Product information
Mercedes-Benz recommends that you use
genuine Mercedes-Benz parts, conversion
parts and accessories that have been
approved for the type of vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been
specifically approved for your vehicle for their
reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Therefore,
Mercedes-Benz accepts no responsibility for
the use of such parts in Mercedes-Benz vehi- Introduction
23 Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 25). Overview of climate control systems
Important safety notes
G
WARNING
Observe the settings recommended on the
following pages. The windows could other-
wise mist up. This may preven tyou from
observing the traffic conditions, thereby caus-
ing an accident.
Climate control regulates the temperature
and the humidity in the vehicle interior and
filters undesirable substances out of the air.
Climate control is only operational when the
engine is running. The system only works
optimally if the side windows and the roof are
closed.
The residual heat function can only be acti-
vated or deactivated with the ignition
switched off (Y page 150).
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the con-
venience opening feature (Y page 96). This
will speed up the cooling process and the
desired vehicle interior temperature will be
reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. Aclogged filter reduces the amount
of air supplied to the vehicle interior .For
this reason, you should always observe the interval for replacing the filter, which is
specified in the Service Booklet
.As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.
i It is possible that the residual heat func-
tion may be activated automatically an hour
after the key has been removed. The vehi-
cle is then ventilated for 30minutes to dry
the air-conditioning system. 142
Overview of climate control systemsClimate control

In the
Serv. menu, you have the following
options:
R call up display messages in the message
memory (Y page 268)
R restart the tyre pressure loss warning sys-
tem (Y page 385)
R check the tyre pressure electronically
(Y page 386)
R call up when a service is due
(Y page 349) Settings menu
Introduction In the
Settings menu, you have the following
options:
R change the instrument cluster settings
(Y page 258)
R change the lights ettings (Ypage 259)
R change the vehicle settings (Y page 261)
R change the auxiliary heating settings
(Y page 262)
R change the convenience settings
(Y page 263)
R restore the factory settings (Y page 264)
Instrument cluster Selecting the unit of measurement for dis-
tance
The
Display unit Speed-/odometer: function allows you to choose whether cer-
tain displays appear in kilometres or miles in
the multifunction display. You can determine whether the multifunction
display shows some messages in miles or kil-
ometres.
X
Press the =or; button on the steer-
ing wheel to select the Settings menu.
X Press the :or9 button to select the
Inst. cluster submenu.
X Press ato confirm.
X Press the :or9 button to select the
Display unit Speed-/odometer: func-
tion.
You will see the selected setting: km or
miles .
X Press the abutton to save the setting.
The selected unit of measuremen tfor dis-
tance applies to:
R the digital speedometer in the Trip menu
R total distance recorder and the trip meter
R trip computer
R current consumption and the range
R the navigation instructions in the Navi menu
R cruise control
R SPEEDTRONIC
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Switching the additional speedometer
on/off
Only vehicles with manual transmission have
this function.
The Addit. speedo [mph] function allows
you to choose whether the status area in the
multifunction display always shows the speed
in mph instead of the outside temperature.
You can determine whether the multifunction
display permanently shows your speed or the
outside temperature.
X Press the =or; button on the steer-
ing wheel to select the Settings menu.
X Press the :or9 button to select the
Inst. cluster submenu.
X Press ato confirm. 258
Menus and submenusOn-board computer and displays

When checking the oil level:
R
park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly: wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil dip-
stick Example: vehicles with a petrol engine
Example: vehicles with a diesel engine
X
Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 1.0 litre of engine oil. Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage
to the engine or to the catalytic converter.
Have excess engine oil siphoned off. Engine compartment
347Maintenance and care Z

Topping up the windscreen washe
rsys-
tem/headlamp cleaning system G
WARNING
Windscreen washer fluid/antifreeze is highly
flammable. Avoid spilling windscreen washer
fluid/antifreeze on hot engine components as
it can ignite and burn. Severe burns could be
the result. X
To open: pull cap:upwards by the tab.
X Top up with the premixed washerf luid.
X To close: press cap :onto the filler neck
until it engages.
The washer fluid reservoir is used for both the
windscreen washer system and the headlamp
cleaning system.
Further information on windscreen washer
fluid/antifreeze (Y page 443). Service
ASSYST PLUS
Service messages The ASSYST PLUS service interval display
informs you of the nex tservice due date.
Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from a
Mercedes-Benz Service Centre.
i The ASSYST PLUS servic einterval display
does not show any informatio nonthe engine oil level. Observe the notes on the
engine oil level (Y
page 346).
The multifunction display shows a service
message for a few seconds, e.g.:
Next service A in .. days Service A due
Service A overdue by ... days
The letter indicates which service is due.
A stands for a minor service and
B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
If you notify a qualified specialist workshop of
this display, you will receive a statementon
the associated costs.
The ASSYST PLU Sservice interval display
does not take into accoun tany periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunctio ndisplay before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods fro mthe
service date shown on the display.
Hiding aservice message X
Press the %ora button on the steer-
ing wheel.
Displaying service messages X
Switch the ignitio non.
X Press the =or; button on the steer-
ing wheel to select the Serv. menu.
X Press the 9or: button to select the
ASSYST PLUS submenu and confirm with
a.
The service due date appears in the multi-
functio ndisplay. Service
349Maintenance and care Z

Information abou
tService Resetting the ASSYST PLUS service inter-
val display
!
If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set-
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Aq ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre, will reset the
ASSYST PLUS service interval display after
the service work has been carried out. You
can also obtain further information on main-
tenance work, for example.
Special service requirements
Arduous operating conditions or increased
loads on the vehicle will require some service
work to be performed more often than for a
vehicle in normal use. Such arduous condi-
tions include regular city driving with frequent
intermediate stops and use in mountainous
terrain or on poor road surfaces.
For example, if the vehicle is used under ardu-
ous operating conditions, have air filters,
engine oil and oil filters changed frequently
and chec kthe wheels often.F urther informa-
tion can be obtained at a qualified specialist
workshop, e.g. a Mercedes-Ben zService
Centre.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's curren ttelephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. AdBlue
®
service indicator
i For BlueTEC vehicles only. To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent AdBlue
®
. AdBlue ®
is topped
up as part of the service. Under normal oper-
ating conditions, a full tank of AdBlue ®
should
last until the nexts ervice due date.
Depending on how and where the vehicle is
used, there may be an increase in the
AdBlue ®
consumption, resulting in the next
service due date being brought forward.
Certain display messages show that
AdBlue ®
must be topped up, e.g.
Refill AdBlue at workshop See Own‐ er's Manual
Refill AdBlue at workshop No start
in .. km
Aw
arning tone also sounds.
You can no longer start the engine when the
AdBlue ®
supply has been used up
(Y page 281).
! Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked at
a qualified specialist workshop. If necessary,
have AdBlue ®
topped up. Before a longer stay
outside of Europe, consult a qualified special-
ist workshop.
Observe the notes on AdBlue ®
(Y page 440).
You can obtain further informatio nabout
BlueTEC exhaust gas aftertreatment and
AdBlue ®
from any Mercedes-Benz Service
Centre. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner. 350
CareMaintenance and care

Care and treatment of matt paintwork
!
Never polish the vehicle or the light alloy
wheels .Polishing makes the paintwork
shiny.
! The following may cause the paint to
become shiny and thus reduce the matt
effect:
R Vigorous rubbing with unsuitable mate-
rials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matt finish leads to considerable sur-
face damage (shiny, spotted areas).
Always have paintwork repairs performed
at a qualified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
! Do not use wash programs with a hot wax
treatment under any circumstances.
Observe these notes if your vehicle has a
clear matt finish. This will help you to avoid
damage to the paintwork due to incorrect
treatment.
These notes also apply to light-alloy wheels
with a clear matt finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products. Cleaning vehicle parts
Cleaning the wheels !
Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components. !
Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up.
Cleaning the windows G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning
the windscreen or the wiper blades. On vehi-
cles with KEYLESS-GO, press the Start/Stop
button repeatedly until all indicator lamps in
the instrument cluster have gone off. The
windscreen wipers could otherwise move and
injure you.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windscreen and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away.T his
can lead to corrosion damage and damage
to electronic components.
X Cleant he inside and outside of the win-
dows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
Cleaning the wiper blades G
WARNING
Switch off the windscreen wipers and remove
the key from the ignition lock before cleaning Care
353Maintenance and care
Z

Immediately rinse acid
splashes off with clean
water. Consul
tadoctor if
necessary. Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
G
WARNING
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz.T hese batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal objects on a battery.
Otherwise, you could cause a short circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as a result of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
a possible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using a cloth. The
battery may explode as a result of electro-
static charge or due to flying sparks. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an
environmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Chec kthat all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away.Y ou
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur-
ing operation. 368
Battery (vehicle)Breakdown assistance

a high sulphur conten
tis available, you will
need to carry out your vehicle's oil change
at shorter intervals. More information
aboutt he interval for oil change can be
obtained from any qualified specialist
workshop.
Usually you will find information about the
fuel grade on the pump. If you cannot find the
label on the petrol pump, ask the filling sta-
tion staff.
Information on refuelling (Y page 180).
Low outside temperatures
In winter months, diesel fuel with an improved
cold flow quality is available. In Europe, the
EN 590 standard defines various climate-
dependent temperature categories. Malfunc-
tions can be avoided by refuelling with diesel
fuel that corresponds to the climatic specifi-
cations outlined in EN 590. At unusually low
outside temperatures, it is possible that the
flow characteristics of the diesel fuel could be
insufficient .Accordingly, diesel fuel from
warmer areas may not be suitable for opera-
tion in colder climati cconditions.
i Further information on country-specific
fuel properties can be obtained from oil
companies, e.g. at filling stations.
Flow improvers
To improve the low-temperature resistance of
diesel fuel, a flow improver can be attached.
The effectiveness of a flow improver is not
guaranteed for every fuel.
Only use flow improvers tested and approved
by Mercedes-Benz. During use, please
observe the information on operation.
Correct dosage and sufficient mixing are deci-
sive in improving low-temperature resistance
with the flow improver. Overdosage can
potentially even decrease low-temperature
resistance and must therefore be avoided.
Follow the manufacturer's guidelines on dos-
age.
Mix the additive into the diesel in good time,
before the flow characteristics of the diesel become insufficient. Otherwise, malfunctions
can arise through heating the fuel system,
e.g. through parking in a heated garage.
More information about recommended flow
improvers can be obtained from any qualified
specialist workshop.
Fuel consumption information
H
Environmental note
CO 2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO 2emissions are directly related to
fuel consumption and therefore depend on:
R efficient use of the fuel by the engine
R driving style
R other non-technical factors, such as envi-
ronmental influences or road conditions
You can minimise your vehicle's CO 2emis-
sions by driving carefully and having it serv-
iced regularly.
The vehicle will use more fuel than usual in
the following situations:
R at very low outside temperatures
R in urban traffic
R on short journeys
R in mountainous terrain
R when towing a trailer
i Only for certain countries: you can find
the current consumption and emission val-
ues of your vehicle in the COC documents
(EU CERTIFICATE OF CONFORMITY). These
documents are delivered with your vehicle.
The consumption figures were in each case
based on the currently applicable version:
R for vehicles that comply with standards
up to and including the EURO 4standard,
in accordance with EU Directive
80/1268/EEC
R for vehicles tha tcomply with or exceed
the EURO 5standard, in accordance with
Regulation (EC )No. 715/2007 Service products and capacities
439Technical data Z