tow MERCEDES-BENZ E-CLASS ESTATE 2017 Manual Online

R
activatio nofMercedes me connect
R Operatin gthe vehicle
R Neares tMercedes-BenzS ervice Centre
R Other products and services from Mercedes-
Benz
Dat aist ransmitted during thec onnection tothe
Mercedes-BenzC ustomer Centr e(→pag e354).
Information on theb reakd owna ssistance
call
Ab reakdown assis tance cal ltothe Mercedes-
Benz Cus tomer Centr ehas been initia tedv iathe
ove rhead control panel (→ page352) or them ul‐
timedia sy stem (→ page351).
R Aqualified Mercedes-Ben ztechnician ca rries
out repair sons itea nd/or thev ehicle will be
to we dtot he neares tMercedes-Benz Service
Centre.
Yo um aybe charge df or these services.
Data is transfer redd uring thec onnection tothe
Mercedes-BenzC ustomer Centr e(→pag e354). Information on Mercede
smeconnecta cci‐
dent management
The Mercedes me connect accident manage‐
ment is an extension of theM ercedes-Benz
emer gency cal lsyst em (→ page354).
An emer gency cal lismadetot he Mercedes-
Benz emer gency cal lcentr eafter an accident:
R Avoice connection is made toac ontact per‐
son at theM ercedes-Benz emer gency call
centre.
R If necessa ry,t he contact person at the
Mercedes-Benze mergency cal lcentr efor‐
wa rdst he call toMercedes me connect acci‐
dent management.
R If necessar y,thev ehicle will be towe dtoa
Mercedes-Benzs ervice centre.
Ar ranging aservice appointment via
Mercedes me connect
If yo uh ave activated them aintenanc emanage‐
ment service, releva nt vehicle dat aistransfer red
automaticall ytothe Mercedes-Benz Cus tomer
Centre. Youw illthen recei veindividual recom‐
mendations rega rding them aintenanc eofyour
ve hicle. Re
gardless of whe ther youh ave consented to
th em aintenanc emanagement service, them ulti‐
media sy stem reminds youa fter ac ertain
amount of tim ethat aservic eisd ue.Aprompt
appear sasking if youw ould lik etomakean
appointment. #
Toarra ng eas ervice appointment: select
Call .
Af tery our confirmation, thev ehicle dat ais
sent and aMercedes-BenzC ustomer Centre
emplo yeed eals wit hyour appointment. The
information is then sent toyour desired
servic eoutlet.
This servic eoutle twillthen conta ctyou
within 24hours.
% Ifyo us elect Call later afte rt he service mes‐
sag eappears, them essag eishidden and
re appear safter ac ertain period of time.
Consentin gtodata transfer forM ercede sme
connect
Re quirements:
R Ther eisana ctivebreakdown assis tance or
Inf oc allont he multimedia sy stem Multimedia sy
stem 353

#
Remo vetheS Dm emor ycarda fter use
and take it out of thev ehicle. Multimedia sy
stem:
, Media .
à Media sources .
Mem.
card
Inserting
The multimedia connection unit is located in the
stow agec ompartment unde rthe armrest. #
Inser tthe SD memor ycardi ntot he SD card
slo tuntil it engages. The side wit hthe con‐
ta cts mus tface down wards.
Pla yable music files ar eplaye db ack.
Re moving #
Pres sthe SD card. #
Remo vetheS Dc ard. Multimedia sy
stem 367

Connecting USB devices
* NO
TEDama gecaused byhigh temp era‐
tures High
temp eratures can damag eUSB devices. #
Remo vetheU SB device af teru se and
ta ke it out of thev ehicle. The multimedia connection unit is
found in the
stow agec ompartment unde rthe armres tand
has tw oUSB ports. Depending on thev ehicle's
equipment, additional USB ports can be found in
th es towa ge compartment of thec ent reconsole
or rear folding compartment. #
Connect theU SB device totheU SB port.
Pla yable music files ar eplaye db acko nlyif
th ec orresponding media displa yisactivated.
% Use theU SB por tidentified byç touse
Apple CarPlay™ and Android Auto. Selecting
atrack
Multimedia sy stem:
, Media
Selecting atrack byskipping toatrack #
Toskip backwards or forw ards to a
track: navigat eupord own.
Selecting atrack usingthe cur rent trac klist #
Select è. #
Select Current trac klist. #
Select atrack.
Selecting playbac koptions
Multimedia sy stem:
, Media .
Z Options
Playing bac ksimilar trac ks #
Select Play similar tracks.
At rack list wit hs imilar trac ksis created and
pla yedb ack. Playbac
kmode #
Select Random playback of the current track
list.
The cur rent trac klistisp laye dinr andom
order. #
Select Random playback of th ecurrent
medium.
All trac kson thea ctiv edatas torage medium
ar ep laye dinr andom order. #
Select Normaltrack sequence .
The cur rent trac klistisp laye dint he order it
appear sonthe dat astora ge medium.
Controlling media playback
Multimedia sy stem:
, Media .
►||Playback control
Ab ar wit hplaybac kcontrols is shown. #
Topause playback:p ress thec ontroller.
The Ë symbol is displa yed. #
Toresume playback:p ress thet ouchpad
again.
The Ì symbol is displa yed. Multimedia sy
stem 369

Ac
tivating/deactivatin gfull-scree nmode
Multimedia sy stem:
, Media .
à Media sources #
Select adatas torage medium.
Pla yable video files ar eplaye db ack. #
Toactivat efull-screenm ode:select #
Full screen. #
Todeactivat efull-sc reen mode: pressthe
to uchpad.
Changing video settings
Multimedia sy stem:
, Media .
Z Options .
Picture for-
mat
The following pictur eformats ar eavailable:
R Automatic
R 16:9
R 4:3
R Zoom #
Select apictur eformat. Ad
justin gthe brightness manually #
Select Brightness . #
Adjus tthe brightness. Media sear
ch St
arting them edia sear ch
Multimedia sy stem:
, Media .
ª Search
Depending on thec onnected media sources and
fi les, thef ollowing categories ar eliste d:
R Current trac klist
R Keyword search
R Playlists
R Artists
R Albums
R Tracks
R Folder
R Music genres
R Year
R Composers R
Videos
R Podcasts (Apple®
devices)
R Audiobooks (Apple®
devices) #
Select acategor y.
% The categories ar eavailable as soon as the
entir emedia conte nt hasbeenr ead in and
analysed. Media Inter
face Information abou
tthe Media Inter face
Media In terface is auniversal inter face fort he
connection of mobile audioe quipment. The mul‐
timedi asystemh as tw oUSB ports. The USB
ports ar elocated in thes towa ge compartment
unde rthe armrest.
Suppor tedd evices
The Media Inter face allo wsyoutoc onnect the
fo llowing dat astorage media:
R iPod ®
R iPhone ®
R MP3 pla yer 372
Multimedia sy stem

#
Mak esuret hat no windscreen washer
concentrat espills out next tothef iller
opening. #
Remo vecap 1bythet ab. #
Topupt hewasher fluid. Cleaning and care
Informatio
nonwashingthe vehicl einac ar
wa sh &
WARNING Risk of an accident du eto
re duced braking po werafter wa shing the
ve hicle
Braking ef ficiency is reduced af terw ashing
th ev ehicle. #
Aftert he vehicle has been washed,
brak ecarefully while paying attention to
th et raffic condition suntilbraking
po we rhas been fully restored. To
avo id damag etoyourvehicle when using a
car wash, ensur ethe following beforehand:
R ActiveD ista nce Assi stDISTRONI Candthe
HOLD functio naredeactivated.
R The 360° Camer aorthereve rsing camera is
switched off.
R The side windo wsand slidin gsunroof are
comple tely closed. R
The bl owerfort he ventilation/heating is
switched off.
R The windsc reen wiper switc hisinposition
g.
R In car washes wit hatowing mechanism: neu‐
tral iis engaged.
R The keyisata distance of at leas t3ma way
from thev ehicle, otherwise thet ailgat ecould
open unin tentionally.
% If, af tert he car wash, your emo vethew ax
from thew indscreen and wiper rubber ,this
will pr event smearing and reduce wiper
noise. Information on using
ahigh-p ressur ecleaner &
WARNING Risk of an accident when
using high-pressur ecleane rswit hc ircu‐
lar je tnozzles
The wate rjet of ac ircula rjet nozzle (dirt
grinder) can cause extern all yinv isible dam‐
ag etot he tyres or chassis parts. Main
tenance and care 399

Components damaged in
this wa ym ayunex‐
pec tedly fail. #
Do no tuse high-pressur ecleaner swith
circular je tnozzles toclean thev ehicle. #
Have damaged tyres or chassis parts
re placed immediatel y.To
avo id damag etoyourvehicle, obser vethef ol‐
lowing when using ahigh-pressur ecleaner:
R Keep thek eyat leas t3ma wayfromt he
ve hicle. Otherwise thet ailgat ecould open
unin tentional ly.
R Maintain adista nce of at leas t30cmtot he
ve hicle. R
Vehicles with deco rativ efoil: parts of your
ve hicle ar ecove redw ithad ecorativ efoil.
Maintain adista nce of at leas t70cm
betwee nthe foil-c ove redp arts of thev ehicle
and then ozzle of theh igh-pressur ecleaner.
Mo vetheh igh-pressur ecleaner nozzle
around whils tcleaning.
R Obser vethei nformation on thec orrect dis‐
ta nce in thee quipment manufacturer's oper‐
ating instructions.
R Do no tpoint then ozzle of theh igh-pressure
cleaner directly at sensitiveparts suc has
tyres, gaps, elect rical components, batteries,
light sou rces and ventilation sl ots. Wa
shing thev ehicle byhand Obser
vethel egal requ irements, e.g. in anumber
of countries, washing byhand is onl ypermitted
in specially designated wash ba ys. #
Use amild cleaning agent, e.g. car shampoo. #
Washthev ehicle wit hlukewa rmwate rusing
as oftc ar sponge. When doing so, do not
ex pose thev ehicle todirect sunlight. #
Carefully hose thev ehicle of fwithw ater and
dr yu sing achamois. Take car enot to point
th ew ater je tdirectl ytow ards thea ir inlet. 400
Maintenanc eand care

Note
sonc leaning and car eA voiding vehicl edamage
Exhaus tpipes
Clean withcleaning agents recommended byMercedes-Benz,
particular lyin thew inter and af terw ashing thev ehicle. Do no
tuse acidic cleaning agents.
Tr aile rtow hitch R
Remo vetrace sofrustont he ball, e.g. wit hawireb rush.
R Remo vedirtw ithal int-free clo th.
R Afterc leaning, oil or grease theb all coupling lightl y.
R Obser vethen otes on car einthe trailer towh itch manu‐
fa cturer's ope rating instructions. Do no
tclean theb all coupling wit hahigh-pressur ecleaner or
solvent. Note
sonc areoft he interior &
WARNING Risk of inju ryfrom pla stic
parts breakin goffafte rt he use of sol‐
ve nt-based car eprodu cts
Ca reand cleanin gproducts con tainin gsol‐
ve nts can cause su rfaces in thec ockpit to
become porous. When
thea irbags ar edeplo yed, plastic parts
ma ybreak away. #
Do no tuse anyc areorc leaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor deat hfrom
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, fore xamp le, caus eseat belt sto
te ar or fail in an accident. #
Neverb lea ch or dy eseat belts. 404
Maintenance and care

Emer
gency Re
moving the reflectiv esafet yj acket The
reflectiv esafet yj ackets ar eloc ated in the
saf etyj acketc ompartments in thed rive r's and
front-passen gerd oor stow agec ompartments. #
Toremo ve: pull ou tsafet yj acketb ag 1 by
loop 2. #
Open saf etyj acketb ag 1 and pull ou tthe
saf etyj acket.
% Therearea lso saf etyj acketc ompartments
in ther ear door stowagec ompartment sin
whic hsafet yj ackets can be stowed. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do no tbleach
4 Do no tiron
5 Do no tuse alaundr ydryer
6 Do no tdry-clean
7 Thisisac lass2jacket The
requ irements defined bythel egal standard
ar eo nly fulfille difthe saf etyj acketist he cor rect
size and is fully closed.
Re place thes afet yj acketif:
R it is dama gedord irtont hereflectiv estrips
ca nnol onger be remo ved
R them aximum number of washes is exceeded
R thef luorescence of thes afet yj acketh as
fa ded Wa
rning triangle Re
moving the warning triangle Breakdown assis
tance 407

#
Remo ve1 warning triangle.
Setting up thew arnin gtriangle #
Fold side reflectors 1upwards toform atri‐
angle and attac hatthetopu sing press-stud
2. #
Fold legs 3down and out tothes ide. Fi
rs t-aid kit (sof tsided) The
firs t-ai dkit1 is in thel uggag ecompart‐
ment in thel eft-hand stowagen et. Re
moving the fire extinguisher #
Left-hand-driv evehicle: Pulltab1
upwards. #
Right-hand-d rive ve hicle: Pulltab 1 down‐
wa rds. #
Remo vefire extinguisher 2. 408
Breakdown assi stance

#
Mak esuret hat thei gnition and all electrical
consumer sareswitched off. #
Open thee ngine bonn et. %
Right-hand-driv evehicles: thej ump-s tart‐
ing connection point smaybe on theo ppo‐
sit es ide. #
Slide co ver1of positiv eclamp 2onthe
jump-s tarting connection point in thed irec‐
tion of thea rrow. #
Connect positiv eclamp 2onyour vehicle to
positiv epole of thed onor batter yusing the
jum plead/ charging cable .Alway sb egin with
positiv eclamp 2onyour ow nv ehicle firs t. #
During thes tarting assistance proce‐
du re: star tt he engine of thed onor vehicle
and runati dles peed. #
Connect then egativ epole of thed onor bat‐
te ry and ear thpoint 3ofyour ow nv ehicle
by usin gthe jum plead/charging cable. Begin
wit hthe donor batter yfirst. #
During starting assi stance: star tt he
engine of your ow nv ehicle. #
During thec hargin gproce ss: star tt he
ch argin gprocess. #
During starting assi stance: lett he engines
ru nf or se veralm inutes. #
During starting assi stance: beforediscon‐
necting thej um plead, switc honanelectrical consumer in
your ow nv ehicle, e.g. ther ear
windo wheater or lighting.
When thes tartin ga ssis tance/charging process
is compl ete: #
First,r emo vethej um plead/charging cable
from ear thpoint 3and negativ epole of the
donor batter y,then from positiv eclamp 2
and positiv epole of thed onor batter y.Begin
ea ch time wi th thecontacts on your own
ve hicle firs t. #
Afterr emoving thej um plead/charging
cable, close co ver1of positiv eclamp 2.
Fu rther information can be obtained at aquali‐
fi ed specialis tworks hop. To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Ben
zrecommends transportin gyour
ve hicle in thec ase of abreakdown, rath er than
to wing it away. Breakdown assis
tance 419