charging MERCEDES-BENZ E-CLASS ESTATE 2021 Owner's Guide

perature and
thech arging capacity of the batter y.
The charging capacit y,in turn, depends on the
supply voltage, the cur rent intensity and the type
of po wer suppl y.
The nominal voltage range foryo ur vehicle can be
fo und on the information label in the soc ket co ver
( / page 210). T
T
r
railer hitch
ailer hitch Gener
Gener
al not
al not es on t
es on t he tr
he trailer hitch
ailer hitch Modi/cations
tothe engine cooling system may
be necessar y,depending on theve hicle model.
The retro/tting of a trailer hitch is on lypermissi-
ble if a towing capacity is speci/ed in your vehicle
documents.
Fu rther information can be obtained at a quali/ed
specialist workshop.
Also obser vethe no tes on towing a trailer
(/ page 287). Mounting dimensions of t Mounting dimensions of t
he tr he trailer hitch
ailer hitch 1
Fastening points
2 Overhang dimension
3 Rear axle cent reline The
overhang dimension and fastening points are
va lid for a trailer hitch installed at thefa ctor y.
N N o ot
tes on t
es on t he maximum t
he maximum t ongue w
ongue w eight and load
eight and load
capacity
capacity
* NO
NOTE
TEDamage caused bythe trailer com-
ing loose If
th eto ngue weight used is too lo w,the trailer
may come loose. #
The tongue weight must not be below
50 kg. #
Use a tongue weight that is as close as
possible tothe maximum permissible
to ngue weight. *
N
NOOTE
TE Damage caused bythe bicycle rack
coming loose When using a bicycle
rack , bo th th e maximal
to ngue weight and the maximal load capacity
should be obser ved. #
Do not exceed the permissible load
capacity. 446
446
Te
ch nical data

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
&
inoperative High-voltage
battery charging incom-
plete *T
he high- voltage battery is charging. Pre-ent ryclimate cont rol cannot be switched on. #
Wait until thech arging process has achie ved a minimum charge.
&
inoperative Charge HV bat-
tery *T
hecharge ofthe high-voltage battery is too lo w.Pre-entry clima tecont rol cannot be switched on. #
Char gethe high-voltage batter y.
& Pre-entry climate control
(via key) available again
after engine start *Y
ou ha veattem pted toswitch on pre-ent ryclimate cont rol more than twice with the engine switched o.. #
Start theve hicle forte n seconds.
Pre-entry clima tecont rol is operational again. Display message
s andwarning/indicator lamps
461 461

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
ò
Acoustic presence indica-
tor inoperative *T
he sound generator (acoustic vehicle warning system) is malfunctioning. No driving noises are being produced. The
ve hicle may not be heard by otherroad users. #
Drive with particular care. #
Consult a quali/ed specialist workshop.
è
Charger cable connected *Y
ou cannot pull away while thech arging cable is connected. #
Disconnect thech arging cable from theve hicle.
Not possible to unlock
charging cable See Own-
er's Manual *T
hecharging cable connector cann otbe remo ved from thech arging station's soc ket. #
Press the EMERGENCY OFF switch on thech arging station.
If th ech arging cable connector cann otbe remo ved aTer that: #
Request service personnel from the operator of thech arging station via the emer gency call button attached tothe
ch arging station or the emer gency call numbers.
Vehicle not currently being
charged Charging station
fault *A
malfunction has occur red in thech arging station or the RFID card is not recognised. #
Start thech arging process at a di.erent charging station.
or #
Have the RFID card checkedto ensure it is functioning. Display messages and
warning/indicator lamps
463
463

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
Charging method currently
unavailable Please try
again or change charging
method *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a di.erent charging station.
Charging fault Please
change charging method
See Owner's Manual *A
temp orary malfunction has occur red in thech arging station. #
Wait until the malfunction has passed.
or #
Start thech arging process at a di.erent charging station.
Only electric drive availa-
ble Power limited *T
he fuel tank is em pty and the combustion engine is switched o.. The output of your vehicle is limi ted because you
are driving in elect ric mode. #
Refuel immedia tely.
If th ere is fuel in theve hicle, there is a fault with the combustion engine. #
Consult a quali/ed specialist workshop.
"Electric" drive program
currently unavailable *T
hecharge leve l of the high-voltage battery is not su1cient forth e Electric drive prog ram.
Char gethe high-voltage battery (/ page 210).
Reduced drive system per-
formance See Owner's
Manual *T
he drive system switches toemer gency ope ration mode due toa malfunction. #
Drive on carefull y.464 464
Display message
s andwarning/indicator lamps

Displa
Displa
y messag
y messag es P
es Possible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
#
Stop vehicle Leave engine
running *T
he 12 V battery charge leve l is too lo w. #
Stop theve hicle immediately in accordance with the tra1c conditions. Do not continue driving. #
Leavethe engine running. #
Ifth e display message disappears: drive on. #
Ifth e display message does not disappear: consult a quali/ed specialist workshop.
Û 48 V battery See Owner's
Manual *T
he 48 V on-board elect rical system has function restrictions.
Comfort functions ma y berestric ted. #
Consult a quali/ed specialist workshop immediatel y.
Ý
Please wait 48 V battery
charging *T
he 48 V battery is dischar ged. You ha veswitched on theve hicle while the 12 V battery was being charge d with a
suitable charge r or while ano ther vehicle was pr oviding starting assistance.
The dischar ged 48 V battery is charge d automatically via thevo ltage con verter. ATer a fewminutes, theMotor can be
started again display message will be shown on the inst rument displa y. #
Start theve hicle. #
Drive theve hicle for a while tocharge the 12 V battery and the 48 V battery aTer disconnecting thech arge r from
th eve hicle.
If th eMotor can be started again display message does not appear aTer a fewminutes: 506 506
Display messages and
warning/indicator lamps

A
A
tt
tt ention assist
ention assist ant
ant
see ATTENTION ASSIST
A
A ut
ut hor
hor ised w
ised w ork
orkshop
shop
see Quali/ed specialist workshop
A
A ut
ut omatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
Fu nction of co-driver airbag shuto........... 53
A
A ut
ut omatic dist
omatic dist ance contr
ance control
ol
see Active Distance Assist DISTRONIC
A
A ut
ut omatic dr
omatic dr iving lights
iving lights ................................ 143
A
A ut
ut omatic engine st
omatic engine st art
art
see ECO start/stop function
A
A ut
ut omatic engine st
omatic engine st op
op
see ECO start/stop function
A
A ut
ut omatic fr
omatic fr ont passeng
ont passeng er airbag
er airbagshut
shuto.
o.
PA SSENGER AIR BAG indicator la mps...... 54
A
A ut
ut omatic mirr
omatic mirr or f
or folding function
olding function
Ac tivating/deactivating.......................... 158
A
A ut
ut omatic seat adjus
omatic seat adjustment tment
Setting................................................... 112
A
A ut
ut omatic tr
omatic tr ansmission
ansmission
DIRECT SELECT le ver............................. 199
Drive prog ram displa y............................ 197
Drive prog rams...................................... 195 DY
NAMIC SELECT switch....................... 195
Engaging drive position.......................... 201
Engaging reve rsege ar............................ 200
Kickdown............................................... 202
Manual gear changing........................... .201
Selecting park position........................... 201
St eering wheel gearshiT paddles............ 201
Tr ansmission position displ ay................. 199
Tr ansmission position s........................... 199
Axle load
Axle load
Perm issible............................................ 431
Tr ailer operatio n.................................... .448 B B
Bad w
Bad w eat
eather light
her light ......................................... 146
Bag hook
Bag hook..................................................... 133
Ball neck
Ball neck Extending/r etra cting............................. .288
Extending/r etra cting (MBUX multime-
dia system)............................................ 290
B
B AS (Br
AS (Br ak
ake Assis
e Assis t Syst
t System)
em)........................... 232
Batt
Batt ery
ery
Re mo tecont rol (stationary heater)......... 171 Batt
Batt
ery
ery
see High-voltage battery
Batt
Batt er
ery (high-v
y (high-v olt
oltag
age on-boar
e on-boar d electr
d electrical
ical
syst
syst em)
em)
see High-voltage battery
Batt
Batt er
ery (ke
y (ke y)
y)
Re placing................................................. 81
Batt
Batt er
ery (v
y (v ehicle)
ehicle)
Charging (Remo teOnline)..................... .179
No tes..................................................... 396
No tes (starting assis tance and charg-
ing)........................................................ 398
Batt
Batt er
ery oper
y oper ation
ation......................................... 174
Belt
Belt see Seat belt
Bicy
Bicy cle r
cle r ack
ack
Load capacit y................................ 447, 448
Tr ailer operatio n.................................... .293
Blind Spo
Blind Spo t Assist
t Assist
Ac tivating/deactivating.......................... 262
Fu nction................................................ 259
System limi tations.................................. 259 Index
537
537

Exterior lighting...................................... 385
Head-up display..................................... 387
High-pressure cleaner........................... .383
Pa int...................................................... 384
Plastic trim............................................3 87
Re alwo od/trim elements..................... .387
Re versing camera..................................3 85
Ro of lining............................................. 387
Seat belt................................................ 387
Seat co ver............................................. 387
Sensors................................................. 385
St eering wheel....................................... 387
Ta ilpipes................................................ 385
Tr ailer hitc h............................................ 385
Ve hicle soc ketfo rth e high-voltage
battery................................................... 385
Wa shing byhand.................................... 383
Wheels/rims.......................................... 385
Wi ndo ws................................................ 385
Wi per blades.......................................... 385
Car
Car pe pet (Car
t (Car e)
e)............................................... 387
Changing g
Changing g ears
ears
Manually................................................ 201
Changing hub caps
Changing hub caps ....................................... 421 Char
Char
ging
ging
Char geleve l displa y............................... 221
Charg ing cable control panel.................. 214
Ending thech arging process (alternat-
ing cur rent, mode 2/3).......................... 220
Indica tor lamps on vehicle soc ket........... 215
No tes - charging station (mode 3)......... .212
No tes - mains soc ket (Mode 2)............... 211
No tes - wallbox (mode 3)........................ 212
No tes on charging the high-voltage
battery................................................... 210
No tes on wireless chargin g.................... 139
On-boa rdelectrical system battery
(12 V).................................................... 400
Setting the maximum possible charg-
ing cur rent (mains soc ket)...................... 213
St arting thech arging process................. 217
St ow ing thech arging cable.................... 210
USB port............................................... .139
Ve hicle soc ket........................................ 215
Char Char ging cable ging cable
Control panel......................................... 214
St ow ing................................................. 210
Char
Char ging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery
St arting thech arging process................. 217 Chassis lev
Chassis lev
el (AIR BOD
el (AIR BOD Y C
Y CONTR
ONTR OL)
OL)
Setting................................................... 266
Child safe
Child safe ty lock
ty lock
Re ar door................................................ .76
Re ar side wind ows................................... 77
Child seat
Child seat Appr oval catego ries.................................63
At tach ing (no tes)..................................... .62
Basic instructions.................................... 58
Fr ont passenger seat (no tes).................... 74
Fr ont passenger seat (without auto-
matic airbag shuto.)............................... .73
ISOFIX/i-Size (/tting).............................. .66
No tes on risks and danger s...................... 59
Re commendations forch ild restraint
systems................................................... 61
Seats suitable for belt-secured child
re straint systems..................................... 70
Seats suitable for i‑Size child restraint
systems................................................... 66
Seats suitable for ISOFIX child
re straint systems..................................... 65
Securing on the co-driver seat..................75
Securing on there ar seat......................... 72
To pTe ther................................................ 69 Index
539 539

Ac
tive Blind Spot Assist not available
when towing a trailer See Owner's
Manual................................................. .492
Ac tive bonnet malfunction See Own-
er's Manual............................................ 471
Ac tive Brake Assist Functions cur-
re ntly limi ted See Owner's Manual .........502
Ac tive Brake Assist Functions limi ted
See Owner's Manual.............................. 503
Ac tive Distance Assist available again ..... 487
Ac tive Distance Assist cur rently
una vailable See Owner's Manual ............ 486
Ac tive Distance Assist inoperative.......... 487
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual ............ 492
Ac tive Lane Keeping Assist inoperative... 493
Ac tive Steering Assist cur rently
una vailable due tomultiple emer-
ge ncy stops........................................... 489 Ac
tive Steering Assist cur rently
una vailable See Owner's Manual ............ 488
Ac tive Steering Assist inoperative...........4 89
Ac tive Stop-and-Go Assist cur rently
una vailable see Owner's Manual .............490
Ac tive Stop-and-Go Assist inoperative
See Owner's Manual.............................. 490
Ad aptive Highbeam Assist cur rently
una vailable See Owner's Manual ............ 458
Ad aptive Highbeam Assist inoperative ....4 58
Ad aptive Highbeam Assist Plus cur-
re ntly una vailable See Owner's Manual ... 459
Ad aptive Highbeam Assist Plus inop-
erative.................................................. .459
Apply brake todeselect Park (P) posi-
tion....................................................... .477
Apply brake toselect D or R ...................477
Apply brake toselect R .......................... 477
Au xiliary battery malfunction (red dis-
play message) ....................................... .479 Au
xiliary battery malfunction (white
displ aymessage) .................................... 479
Beginning emer gency stop..................... 489
Blind Spot Assist cur rently una vailable
See Owner's Manual.............................. 491
Blind Spot Assist inoperative.................. 491
Blind Spot Assist not available when
to wing a trailer See Owner's Manual ...... 491
Cann otstart engine See Owner's
Manual.......................................... 474, 507
Charging fault Please change charging
me thod See Owner's Manual .................464
Charging me thod cur rently una vaila-
ble Please try again or change charg-
ing me thod............................................ 464
Check brake pads See Owner's Man-
ual........................................................ .483
Check tyre pressures then restart Run
Flat Indicator......................................... 511
Cruise control and Limiter inoperative.... 485 Index
545 545

Cruise control inoperative...................... 485
Cruise control o....................................4 85
Device de tected at diagnostics con-
nection See Owner's Manual................. .504
Fr ont-passenger airbag disabled See
Owner's Manual .................................... .452
Fr ont-passenger airbag enabled See
Owner's Manual .................................... .453
Hazard warning lamps malfunctioning .... 459
Head-up display cur rently una vailable
See Owner's Manual.............................. 470
Head-up display inoperative ...................471
Limiter inoperative................................. 485
Limiter passive....................................... 485
Mo tor can be star ted again .................... 507
N permanently active Risk of vehicle
ro lling....................................................4 78
Not in cur rent drive prog ram.................. 498
Not possible tounlock charging cable
See Owner's Manual.............................. 463 Only elect
ric drive available Power
limited................................................... 464
Only select Park (P) when vehicle is
stationary.............................................. 476
Pa rking Assist and PARKTRONIC inop-
erative See Owner's Manual................... 498
Place theke y in the mar ked space
See Owner's Manual.............................. 456
PRE-SAFE impulse side inoperative
See Owner's Manual.............................. 454
PRE-SAFE inoperative See Owner's
Manual.................................................. 454
Re duce speed........................................ 510
Re duced drive system per form ance
See Owner's Manual.............................. 464
Re versing not poss. Consult workshop ... 478
Risk of vehicle rolling Driver door
open and transmission not in P .............. 477
Ru n Flat Indica tor inoperative................. 511
Speed limit (winter tyres) XXX km/h .......487 St
op vehicle Lea veengine running
Wa itTransmission cooling ......................479
To shiT out of P or N,depress brake
and start engine.................................... .477
To switch o. the engine, press the
St art/ Stop button for at least 3 sec-
onds or 3 times...................................... 474
Tr a1c Sign Assist cur rently una vaila-
ble See Owner's Manual........................ 490
Tr a1c Sign Assist inoperative................. 490
Tr ansmission Malfunction Stop............... 478
Ty re press. monitor cur rently una vaila-
ble......................................................... 507
Ty re press. monitor inoperative .............. 507
Ty re press. monitor inoperative No
wheel sensors ........................................ 508
Ty re pressure Check tyres ...................... 511
Ty re(s) ove rheated .................................. 510
Ve hicle not cur rently being charged
Charging station fault............................. 463 546 546
Index

Head-up display
Head-up display
Adjusting brightness (on-board com-
puter).................................................... 302
Ad justing display elements (on-board
co mp uter).............................................. 302
Care...................................................... 387
Fu nction................................................ 302
Menu (on-boa rdcomputer)..................... 302
Operating the memory function.............. 123
Setting the position (on-board com-
puter).................................................... 302
Switching on/o.....................................3 04
Headlam
Headlam p
p0ashing
0ashing ........................................ 144
Headlam
Headlam ps
ps
see Automatic driving lights
Heating
Heating see Climate control
Help call
Help call see Mercedes-Benz emer gency call system
High beam
High beam
Activating/deactivating.......................... 144
High beam
High beam see Adaptive Highbeam Assist
see Adaptive Highbeam Assist Plus High-pr
High-pr
essur
essure cleaner (car
e cleaner (car e)
e)........................ 383
High-v
High-v olt
oltag
age batt
e batt ery
ery
Char geleve l displa y............................... 221
Charg ing cable control panel.................. 214
Charging duration.................................. 445
Connection types...................................4 45
Ending thech arging process (alternat-
ing cur rent, mode 2/3).......................... 220
Energy 0ow displa y................................. 341
General no tes on chargin g.................... .210
No tes on charging (charging station,
mode 3)................................................ .212
No tes on charging (mains soc ket,
mode 2)................................................. 211
No tes on charging (wallbox, mode 3)...... 212
Ra nge.................................................... 445
Setting the maximum possible charg-
ing cur rent (mains soc ket)...................... 213
St ow ing thech arging cable.................... 210
Ty pe....................................................... 445
Vo ltage types......................................... 445
Hill St
Hill Star art Assist
t Assist............................................ 236
HOLD function
HOLD function Function/no tes...................................... 235
Switching on/o..................................... 235 Home scr
Home scr
een (media displa
een (media displa y)
y)
Overview................................................ 328
Hooking t
Hooking t he lugg
he luggag
age net
e net.............................. .134
Hybr
Hybr id syst
id syst em
em
Con/guring settings via the multime-
dia system............................................. 341
Manual swit ch-o................................... .175
Hybr
Hybr id syst
id syst em
em
see Battery operation
see Electric drive I I
i-Size c
i-Size c hild seat secur
hild seat secur ing syst
ing system
em
Fi tting...................................................... 66
Seats suitable for attaching...................... 66
Identi/cation
Identi/cation plate
plate
Engine................................................... 431
Ve hicle.................................................. 431
Ignition key
Ignition key
see Key
Immediat Immediat e pr
e pre-entr
e-entr y climat
y climat e contr
e control
ol............ .167
Immobiliser
Immobiliser ..................................................1 02 Index
551
551