ESP MERCEDES-BENZ E-CLASS SALOON 2011 Service Manual

If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
X
Position 0: if Start/Stop button :has not
yet been pressed, this corresponds to the
key being removed from the ignition.
X Position 1: press Start/Stop button :.
You can now activate the windscree nwip-
ers, for example.
i If you the nopen the driver's door when in
this position, the power supply is deactiva-
ted.
X Position 2(ignition): press Start/Stop but-
ton :twice.
i If you press Start/Stop button :once
when in this position and the driver's door
is open, the power supply is deactivated
again.
Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the key.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. X
Remove Start/Stop button :from ignition
lock ;.
i When you insert Start/Stop button :
into ignition lock ;, the system needs
approximately two seconds recognition
time before you can use Start/Stop but-
ton :. Starting the engine
Important safety notes G
WARNING
Never leave the engine running in enclosed
spaces. The exhaust gases contain carbon
monoxide. Inhaling exhaust fumes consti-
tutes a health hazard and could lead to loss
of consciousness or even death.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
Vehicles with apetrol engine: the cat-
alytic converter is preheated for up to
30seconds after a cold start .The sound of
the engine may change during this time.
Manual transmission X
Depress the brake pedal and keep it
depressed.
X Fully depress the clutch pedal.
X Shift to neutral N.156
DrivingDriving and parking

You can also deactivate the automatic lock-
ing feature (Y
page 246).
Automatic transmission i
It is only possible to shift the transmission
fro mp osition Pto the desired position if
you depress the brake pedal. Only then is
the selector lever lock/parking lock
released
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 177).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
i The vehicle locks centrally once you have
pulled away.T he locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock-
ing feature (Y page 246).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill starta ssist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and depress it before the vehicle begins to
roll. G
WARNING
Never leave the vehicle when it is held by hill
start assist. After approximately one second,
hill start assist will no longer brake your vehi-
cle and it could roll away. X
Take your foot off the brake pedal.
i Once you have taken your foot off the
brake pedal, the vehicle is held for around
one second.
X Pull away.
Hill start assist will not function if:
R you are pulling away on a level road or a
downhill gradient.
R on vehicles with automatic transmission,
the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
General notes AMG vehicles:
the ECO start/stop function
is only available in drive program C.
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving.
When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
The ECO start/stop function is activated each
time the engine is switched on. If all condi-
tions for automatic engine switch-off are ful-
filled (Y page 159), the ¤symbol is shown
in green in the multifunction display.
AMG vehicles: the AMG menu in the multi-
function display additionally shows Stop/ Start active message .
If not all conditions are fulfilled, the ¤
symbol is shown in yellow.
AMG vehicles: the AMG menu in the multi-
function display additionally shows Stop/ Start inactive message.
If the ECO start/stop function is deactivated
(Y page 160), the ¤symbol is not shown. 158
DrivingDriving and parking

Problems with the engine
Problem Possible causes/consequences and
M Solutions
The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X
Deactivate the HOLD function (Y page 194) or DISTRONIC
PLUS (Y page 185).
X Try to start the engine again. The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the key in the
ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrumen tcluster go
out.
X Try to start the engine again (Y page 156). Avoid excessively
long and frequent attempts to start the engine, as this will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start
.The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display shows 0. The fuel tank is empty.
X
Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 354).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. 162
DrivingDriving and parking

!
When shifting between 5thand 6thgear,
you should always push the gear lever all
the way to the right. Otherwise, you could
shift unintentionally into 3rdor4th gear
and damage the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine
to overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients.
There is otherwise a risk of damaging the
clutch.
! On long and steep downhill gradients,
especially if the vehicle is ladenort owing
a trailer, you must shift into gear 1, 2or3
in good time. This uses the engine's braking
effect .This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly. Shifting to neutral N
X
Depress the clutch pedal fully.
X Move the gear lever to position N:. Neutral N with ECO start/stop func-
tion activated
In neutral N, the engine is switched off if the
vehicle speed is below a certain threshold and
the clutch pedal is not depressed.
For further information on the ECO start/stop
function, see (Y page 158). Engaging reverse gear
! Only shift into reverse gear Rwhen the
vehicle is stationary. Otherwise, you could
damage the transmission.
i The ECO start/stop function is not avail-
able when reverse gear is engaged.
For further information on the ECO start/
stop function, see (Y page 158).
X Move the gear lever firmly to the left
beyond the point of resistance and then
forwards. Shift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display. X
Shift gear according to gearshift recom-
mendation :shown in the multifunction
display of the instrumentc luster. Automatic transmission
Important safety notes
G
WARNING
The movemen tofthe pedals must not be
impaired in any way.D o not keep any objects
in the driver's footwell. Make sure that floor-
mats or carpets are correctly secured and
that there is sufficient clearance for the ped-
als. 164
Automatic transmissionDriving and parking

Transmission positions
B
Park position
This prevents the vehicle fro
mroll-
ing away when stopped. Do not
shift the transmission into position
P(Y page 176) unless the vehicle
is stationary.
Standard vehicles with aselec-
tor lever: you can only remove the
key if the transmission is in posi-
tion P. If the key is removed from
the ignitio nlock, the selector lever
is locked.
Vehicles with aDIRECT SELECT
lever: the automatic transmission
shifts to Pautomatically if you:
R remove the key
R switch off the engine when in R
or Dand open one of the front
doors C
Reverse gear
Only shif
tthe transmission to R
when the vehicle is stationary. A
Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
Vehicles with aDIRECT SELECT
lever: if you switch off th eengine
using the key or the Start/Stop
button, the automatic transmission
shifts to neutral Nautomatically.
! Rolling in neutral Ncan lead to
damage to the transmission. 7
Drive
The automatic transmission
changes gear automatically. All
forward gears are available. Changing gear
The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D.This automatic gearshift-
ing behaviouri s determined by:
R a shift range restriction, if selected
R the selected drive program
E/S, E/S/M or, on AMG vehicles,
C/S/S+/M (Ypage 168)
R the position of the accelerator pedal
R the road speed Automatic transmission
167Driving and parking Z

G
WARNING
Do not use petrol to refuel a diesel tank. Never
mix diesel with petrol. Doing so could damage
the fuel system and the engine. The vehicle
could also catch fire.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not use diesel to refuel
vehicles with a petrol engine. Even small
amounts of the wrong fuel result in damage
to the fuel system and the engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel .Other-
wise, the fuel will ente rthe fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
Further information on fuel and on fuel grades
can be found in the "Fuel" section
(Y page 384). Refuelling
Fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Fuel type
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the key or using KEYLESS-GO.
The position of the fuel filler cap is displayed
8 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle.
Opening X
Switch off the engine.
X Remove the key from the ignition lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to key position 0: "key
removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap anti-clockwise and
remove it. Refuelling
173Driving and parking Z

X
Disconnect the battery ( Ypage 352) or
connect it to a trickle charger.
i You can obtain information about trickle
chargers fro maqualified specialist work-
shop.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer dam-
age as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General driving tips
Rolling with the engine switched off G
WARNING
Never switch the engine off while the vehicle
is in motion.
There is no power assistance for the steering
and the service brake when the engine is not
running.
You will require considerably more effor tto
steer and brake, and you could therefore lose
control of the vehicle and cause an accident. Driving short distances
! Vehicles with adiesel particle filter: if
the vehicle is mostly driven for short dis-
tances, it is possible that malfunctions may
occur during the automatic cleaning of the
diesel particle filter. This may lead to fuel
collecting in the engine oil and cause
engine failure. Therefore, if you frequently
drive short distances, you should take a 20
minute trip on a motorway or rural road at
least every 500km. Brakes
Important safety notes G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. G
WARNING
Make sure that other road users are not
endangered by your braking.
Downhill gradients On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must shift to a lower gear in good time or,
on vehicles with automatic transmission,
select shift range 1,2or 3.
i This also applies if you have activated
cruise control, SPEEDTRONIC or DIS-
TRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to maintain
the speed. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Heavy and light loads G
WARNING
Never depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by applying constan tslight
pedal pressure. This causes the brake system
to overheat, increases the braking distance
and can lead to the brakes failing completely.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately, but
drive on for a shor twhile. This allows the air-
flow to cool the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective-
ness. To do this, brake more firmly from a 178
Driving tipsDriving and parking

higher speed. This improves the grip of the
brakes.
Wet road surfaces If driving in heavy rain for a prolonged period
of time without braking, there may be a
delayed reaction from the brakes when brak-
ing for the first time. This may also occur after
the vehicle has been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm
up the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads G
WARNING
The layerofs alt on thebrake discs and the
brake pads/linings may caus eadelay in the
braking effect, resulting in a significantly lon-
ger braking distance, which could lead to an
accident.
To avoid this danger, you should:
R occasionally brake carefully, without put-
ting other road users at risk, when you are
driving on salted roads. This helps to
remove any salt that may have started to
build up on the brake discs and the brake
pads/linings.
R maintain a greater distanc eto the vehicle
ahead and drive with particular care.
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake discs. New brake pads/linings G
WARNING
New brake pads/linings only reach their opti-
mum braking effect after several hundred kil-
ometres of driving. Before this optimum brak-
ing effect is reached, you should compensate
for the reduced braking effect by applying
greater pressure when braking. This also
applies after the brake discs or the brake
pads/linings have been replaced.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been
approved for Mercedes-Benz vehicles or
which correspond to an equivalent quality
standard. Brake pads/linings which have not
been approved for Mercedes-Benz vehicles or
which are not of an equivalent quality could
affect your vehicle's operating safety.
AMG high-performance and ceramic
brakes The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This will depend on:
R
speed
R braking force
R environmental conditions, such as temper-
ature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual driv-
ing style and operating conditions.
For this reason, it is impossible to state a
mileage that will be valid under all circum-
stances. An aggressive driving style will lead
to high wear. You can obtain further informa-
tion about this from your Mercedes-Benz
Service Centre. Driving tips
179Driving and parking Z

Driving systems
Cruise control
Important safety notes Cruise control maintains a constant road
speed fo ryou. It brakes automatically in order
to avoid exceeding the set speed. You must
select a low gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. On vehicles
with automatic transmission, select shift
range 1,2or 3.B y doing so, you will make
use of the braking effec tofthe engine. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 30 km/h. G
WARNING
Cruise control cannot take account of road
and traffic conditions.
Always pay attention to traffic conditions
even when cruise control is activated.
Cruise control is only an aid designed to assist
driving. You are responsible for the vehicle's
speed and for braking in good time. G
WARNING
Do not use cruise control
R in traffic conditions that do not allow you to
drive at a constant speed (e.g. heavy traffic or winding roads). You may otherwise
cause an accident.
R on slippery roads. The drive wheels may
lose their grip when braking or accelerating
and the vehicle may skid.
R when there is low visibility, e.g. due to fog,
heavy rain or snow.
Cruise control lever You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec-
ted:
R
LIM indicator lamp off: cruise control is
selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected. :
To activate or increase speed
; LIM indicator lamp
= To activate at the current speed/last
stored speed
? To activate or reduce speed
A To switch between cruise control and var-
iable SPEEDTRONIC
B To deactivate cruise control
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds. In the multifunction display,
the segments between the stored speed and
the maximum speed light up. Driving systems
181Driving and parking Z

or
X
Briefly press the cruise control lever in the
direction of arrow A.
Variable SPEEDTRONIC is selected. LIM
indicator lamp ;in the cruise control lever
lights up.
Cruise control is automatically deactivated if:
R you depress the parking brake.
R you are driving at less than 30 km/h.
R ESP ®
intervenes or if you deactivate ESP ®
.
R you shift into neutral in a vehicle with man-
ual transmission while driving or depress
the clutch pedal for longer than six sec-
onds.
R on vehicles with manual transmission, you
shift to a gear that is too high, and as a
result the engine speed is too low.
R on vehicles with automatic transmission,
you shift into position Nwhile driving.
If cruise control is deactivated, you will hear
a warning tone. You will see the Cruisecontrol off message in the multifunction
display for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine. SPEEDTRONIC
Important safety notes SPEEDTRONIC brakes automatically so that
you do not exceed the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer, you must
shift to a lower gear in good time or select
shift range 1,2or 3on vehicles with auto-
matic transmission. By doing so, you will
make use of the braking effect of the engine,
which relieves the load on the brake system
and prevents the brakes from overheating
and wearing too quickly. If you need addi-
tional braking, depress the brake pedal
repeatedly rather than continuously. G
WARNING
Never depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by applying constant slight
pedal pressure. This causes the brake system
to overheat, increases the braking distance
and can lead to the brakes failing completely. G
WARNING
Do not change down for additional engine
braking on a slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid.
You can set a variable or permanent limit
speed:
R variable for speed limits, e.g. in built-up
areas
R permanent for long-term speed restric-
tions, e.g. when driving with winter tyres
fitted (Y page 185) G
WARNING
SPEEDTRONIC is only an aid designed to
assist driving. You are responsible for the
vehicle's speed and for braking in good time.
i The speed indicated in the speedometer
may differ slightly from the limit speed
stored.
Variable SPEEDTRONIC General notes
With the cruise control lever, you can operate
cruise control or DISTRONIC PLUS and vari-
able SPEEDTRONIC.
The LIM indicator lamp on the cruise control
lever indicates which system you have selec-
ted:
R LIM indicator lamp off: cruise control or
DISTRONIC PLUS is selected.
R LIM indicator lamp on: variable SPEED-
TRONIC is selected. Driving systems
183Driving and parking Z