service MERCEDES-BENZ E-CLASS SALOON 2011 Service Manual

X
Remove the mobile phone bracke tfrom
sliding adapter :; see the separate mobile
phone bracket fitting instructions.
X Detach sliding adapter :using suitable
tool =and remove. Garage door opener
Important safety notes The HomeLink
®
garage door opener integra-
ted in the rear-view mirror allows you to oper-
ate up to three different door and gate sys-
tems.
i The garage door opener is only available
for certain countries. Observe the legal
requirements for each individual country.
The HomeLink ®
garage door opener is
compatible with most European garage and
gate opener drives. More information on
HomeLink ®
and/or compatible products is
available from:
R any Mercedes-Benz Service Centre
R the HomeLink ®
hotline
(0) 08000 466 354 65 (free of charge )or
+49 (0) 6838 907 277 (charges apply)
R on the Internet at:
http://www.homelink.com
Programming the integrated garage
door opener in the rear-view mirror Programming
G
WARNING
Only press the button on the integrated
garage door opene rifthere are no persons or
objects present within the sweep of the
garage door. Persons could otherwise be
injured as the door moves. Integrated garage door opener in the rear-view mir-
ror
Garage door remote control
Ais not part of
the integrated garage door opener.
X Before programming for the first time, clear
the memory of the integrated garage door
opener (Y page 317).
X Turn the key to position 2in the ignition
lock.
X Press and hold one of buttons ;to? on
the integrated garage door opener.
After a short time, indicator lamp :starts
flashing yellow.
i Indicator lamp :flashes yellow immedi-
ately the first time button ;,=or? is
programmed. If the selected button has
already been programmed, indicator
lamp :will only start flashing yellow at a
rate of once a second after ten seconds
have elapsed.
X Release button ;,=or?.
X Point garage door remote control A
towards buttons ;to? on the rear-view
mirror at a distance of 5 to 20 cm.
i The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. You might require several
attempts. You should test every position for
at least 25 seconds before trying another
position. Features
315Stowing and features Z

Frequencies for the garage door opener
The radio type approval number and the frequency range for the garage door opener can be
found on the Internet at: http://www.mercedes-benz.de/betriebsanleitung. Floormat on the driver's side
G
WARNING
Make sure that there is sufficien tclearance
around the pedals when floormats are used,
and that the floormats are properly secured.
The floormats must be correctly secured at all
times using the securing knob and retainers.
Before you drive off, chec kthe floormats and
secure them if necessary. Afloormat which is
not properly secured can slip and thereby
interfere with the movemen tofthe pedals.
Do not place floormats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press studs :onto retainers ;.
X To remove: pull the floormat off retain-
ers ;.
X Remove the floormats. Retrofitted anti-glare film
Anti-glare film retrofitted to the inside of the
windows can interfere with radio/mobile
phone reception. This is particularly the case
for conductive or metallic-coated films. Infor-
mation about anti-glare film can be obtained
from any Mercedes-Benz Service Centre. 318
FeaturesStowing and features

Checking the oil level using the oil dip-
stick Example
:vehicles with a petrol engine Example: vehicles with a diesel engine
X
Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark
= or below, add 0.5to 1.0litre of engine
oil.
Adding engine oil G
WARNING
If engine oil comes into contact with hot
engine parts, it may ignite and you could burn
yourself. Do not spill any engine oil on hot
engine parts. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a
service system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
Centre.
Damage to the engine or exhaust system is
caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R changing the engine oil and oil filter after
missing the change interval required by
the service system
R using engine oil additives
! Do not add too much oil. Topping up with
too much engine oil can result in damage
to the engine or to the catalytic converter.
Have excess engine oil siphoned off. Example: engine oil cap
X
Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or under the MIN mark
on the oil dipstick, add 0.5 to 1.0 litre of
engine oil. Engine compartment
323Maintenance and care Z

X
Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks into place
securely.
X Chec kthe oil level again with the oil dip-
stick (Y page 323).
Further information on engine oil
(Y page 388). Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised. Therefore,
only unscrew the cap once the engine has
cooled down. The coolant temperature gauge
must display less than 70 †.Otherwise, you
could be scalded if hot coolant escapes. X
Park the vehicle on a level surface.
Only check the coolant level if the vehicle
is on a level surface and the engine has
cooled down.
X Turn the key to position 2in the ignition
lock (Y page 155).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 155).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
70 †.
X Turn the key to position 0(Ypage 155) in
the ignition lock. X
Slowly tur ncap : half a turn anti-clock-
wise to allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar
= in the fille rneck when cold, there is
enough coolant in coolant expansion
tank ;.
If the coolant level is approximately
1.5 cm above marker bar =in the filler
neckw hen warm, there is enough coolant
in coolant expansion tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-
Benz.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 390).
Topping up the windscreen washer sys-
tem/headlampc leaning system G
WARNING
Windscreen washer fluid/antifreeze is highly
flammable. Avoid spilling windscreen washer
fluid/antifreeze on hot engine components as
it can ignite and burn. Severe burns could be
the result. X
To open: pull cap:upwards by the tab.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages. 324
Engine compartmentMaintenance and care

The washer fluid reservoir is used for both the
windscreen washer system and the headlamp
cleaning system.
For further information on windscreen
washer fluid/antifreeze (Y page 391).Maintenance
ASSYST PLUS service interval display
Service messages Information on the type of service and service
intervals (see separate Service Booklet).
You can obtain further information from a
Mercedes-Benz Service Centre.
The ASSYST PLUS service interval display
informs you when the next service is due.
If a service due date has been exceeded, you
also hear an acoustic signal.
The multifunction display shows a service
message for a few seconds, e.g.
Next service A due in .. days Service A due
Service A overdue by ... days
The letter indicates which service is due.
Astands for a minor service and
B for a major
service. A number or another letter may be
displayed after the letter .This figure indicates
any necessary additional maintenance work
to be performed.
If you report this displayed information to a
qualified specialist workshop, for example a
Mercedes-Benz Service Centre, they can
inform you of the costs the service will incur.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted. Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X Subtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 322).
Hiding aservice message X
Press the %ora button on the steer-
ing wheel.
Displaying service messages X
Switch on the ignition.
X Press =or; on the steering wheel
to selec tthe Serv. menu.
X Press 9or: to select the ASSYST PLUS submenu and press
ato confirm.
The service due date appears in the multi-
function display.
Points to remember Resetting the ASSYST PLUS service inter-
val display
Aq
ualified specialist workshop, e.g. a
Mercedes-Ben zService Centre, will reset the
ASSYST PLUS service interval display after
the necessary service work has been carried
out.
You can obtain further information, e.g.
regarding service work, from a Mercedes-
Benz Service Centre or directly from
Mercedes-Benz.
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set- Maintenance
325Maintenance and care Z

ting can be corrected at a Mercedes-Benz
Service Centre.
Have service work carried ou
tas described
in the Service Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
Driving abroad
An extensive Mercedes-Benz Service network
is also available in other countries. The
Service Hotline's current telephone numbers
for use when you are abroad are to be found
in the "Mercedes-Benz Service24h" section
of the Service Booklet. AdBlue
®
service indicator
i For BlueTEC vehicles only.
The BlueTEC exhaust gas aftertreatment
must be operated with a reducing agent
(AdBlue ®
)i n order for it to function correctly.
AdBlue ®
is topped up as part of the service.
Unde rnormal operating conditions, a full tank
of AdBlue ®
should last until the next service
due date.
Depending on how and where the vehicle is
used, there may be an increase in the
AdBlue ®
consumption, resulting in the next
service due date being brought forward.
Certain display messages show that
AdBlue ®
must be topped up, e.g.
Refill AdBlue at workshop See Own‐ er's Manual
Refill AdBlue at workshop No start
in .. km
You can no longer start the engine when the
AdBlue
®
supply has been used up
(Y page 265).
Before taking a trip with your vehicle outside
Europe, have the AdBlue ®
supply checked at
a qualified specialist workshop. If necessary,
have the AdBlue ®
topped up. Before using
your vehicle for an extended period in coun-
tries outside Europe, contact a qualified spe-
cialist workshop. !
Have the AdBlue ®
tank topped up at a
qualified specialist workshop only. The
vehicle may otherwise be damaged or
soiled.
Observe the notes on AdBlue ®
(Y page 388).
You can obtain further information about
BlueTEC exhaust gas aftertreatmen tand
AdBlue ®
from any Mercedes-Benz Service
Centre. Care
Notes on care
Regula rcare of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz.
! For cleaning your vehicle, do no tuse any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! Do not park up the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked up. 326
CareMaintenance and care

Removing an emergenc
yspare wheel:
Estate with folding benc hseat Emergency spare wheel (example)
X Remove vehicle tool kit tray :by
recess ;.
X Remove the "Minispare" emergency spare
wheel or collapsible emergency spare
wheel 27
=.
For further information on changing a wheel
and fitting the spare wheel, see
(Y page 344).
Stowing aused collapsible emergency
spare wheel Take the following steps to stow a used col-
lapsible emergency spare wheel. Otherwise,
the collapsible emergency spare wheel will
not fit in the spare wheel well. Mercedes-Benz
recommends that you have this work carried
out at a qualified specialist workshop.
! Only place the collapsible emergency
spare wheel in the vehicle when it is dry.
Otherwise, moisture may get into the vehi-
cle.
X Unscrew the valve cap from the valve.
X Use the back of the valve cap to unscrew
the valve insert from the valve and release
the air.
i Fully deflating the tyre can take a few
minutes.
X Screw the valve insert back into the valve. X
Screw the valve cap back on.
X Remove the protective film from the vehicle
tool kit and put it over the collapsible emer-
gency spare wheel.
X Stow the collapsible emergency spare
wheel in the emergency spare wheel well
under the boot. Flat tyre
Preparing the vehicle
Your vehicle may be equipped with:
R a TIREFIT kit
R an emergency spare wheel
R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 349)
i Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a Mercedes-Benz
Service Centre.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 197).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Firmly depress the parking brake.
X Bring the fron twheels into the straight-
ahead position.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
move the selector lever/DIRECT SELECT
lever to P.
27 AMG vehicles only. 340
Flat tyreBreakdown assistance

Tyre pressure of at least 180 kPa
(1.8 bar/26 psi) is no treached If a pressure of 180 kP
a(1 .8 ba r,26 psi) has
not bee nachieved afte rfive minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose fro mthe valve of
the faulty tyre.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again.
After a maximum of five minutes the tyre
pressure must be at least 180 kPa (1.8 bar,
26 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre
pressure that is too low can significantly
impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tyre pressure of 180 kPa (1.8 bar/
26 psi) is reached X
Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
! After use, excess tyre sealant may run out
of the filler hose. This could cause stains.
Therefore, place the filler hose in the plastic
bag that contained the TIREFIT kit.
X Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately. G
WARNING
At yre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds .There is a risk of
accident. You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed
the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum speed for a tyre sealed with
tyre sealant is 80 km/h. The "max. 80 km/h"
sticker must be affixed to the instrumentc lus-
ter within the driver's field of vision.
X Stop after driving for approximately ten
minutes and chec kthe tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar, 19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too
badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres
and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Ben zService24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar, 19 psi) (for the values,
see the fuel filler flap).
X To increase the tyre pressure: switch on
the tyre inflation compressor. Flat tyre
343Breakdown assistance Z

X
To reduce the tyre pressure: press pres-
sure release button Enext to pressure
gauge F.
X Stow the tyre sealant bottle, the tyre infla-
tio nc ompressor and the warning triangle.
X Drive to the nearest specialist qualified
workshop and have the tyre changed there.
X Have the tyre sealant bottle replaced as
soon as possible at a qualified specialist
workshop. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at aqualified specialist
workshop.
X Have the tyre sealan tbottle replaced every
four years at a qualified specialist work-
shop. Changing
awheel and fitting the spare
wheel
Preparing the vehicle When using an emergency spare wheel or
spare wheel of a different size, you must not
exceed the maximum speed of 80 km/h.
G
WARNING
The wheel/tyre dimensions and the tyre type
of the spare wheel/emergency spare wheel
and the wheel to be replaced may differ. Fit-
ting a spare wheel/emergency spare wheel
may severely impair the driving characteris-
tics. There is a risk of accident.
To prevent hazardous situations:
R Adap tyour driving style accordingly and
drive carefully.
R Never fit more than one spare wheel/emer-
gency spare wheel if the dimesions are dif-
ferent to those of the wheel being replaced.
R Only use a spare wheel/emergency spare
wheel briefly if the dimesions are different
to those of the wheel being replaced. R
Do not switch off ESP ®
.
R Have the spare wheel/emergency spare
wheel in question replaced at the nearest
qualified specialist workshop. Make sure
that the wheel/tyre dimensions and tyre
type are correct.
i Vehicles without an emergency spare
wheel/spare wheel are not equipped with
wheel-changing tools at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, wheel wrench or
centring pin, consult a Mercedes-Benz
Service Centre.
X Prepare the vehicle as described
(Y page 340).
X If a trailer is coupled to the vehicle, uncou-
ple it.
X Remove the following items (depending on
the vehicle's equipment) from the stowage
well under the boot/luggage compartment
floor:
R
the emergency spare wheel
R the wheel wrench
R the folding wheel chock
R the jack
R the centring pin
R the tyre inflation compressor
X Secure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
(Y
page 337).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel. 344
Flat tyreBreakdown assistance

G
WARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximu mspeed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a
laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced.
i When replacing one or all tyres, make
sure that you only use tyres marked
MOExtended. Also ensure that they are of
the specified size for the vehicle.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit
if you fit tyres that do not feature run-flat
characteristics, e.g. winter tyres. A TIREFIT
kit can be obtained from a qualified spe-
cialist workshop. Battery
Important safety notes
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Consult a qualified specialist workshop if you
wish to leave your vehicle parked up for a long
period of time. G
WARNING
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an 350
BatteryBreakdown assistance