service MERCEDES-BENZ E-CLASS SALOON 2011 Workshop Manual

X
Depress the clutch pedal and keep it
depressed.
X Engage neutral.
X Release the brake pedal.
X Tow-star tthe vehicle.
X Engage second gear.
X Release the clutch pedal slowly;d o not
depress the accelerator pedal while doing
so.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at a suitable place.
X Depress the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 357).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
G
WARNING
Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Using fuses which have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be over-
loaded and result in a fire. Have the cause
traced and rectified at a qualified specialist
workshop.
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Blown fuses must be replace dwith fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe- cialist workshop, e.g. a Mercedes-Benz
Service Centre.
!
Only use fuses that have been approved
for Mercedes-Ben zvehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or sys-
tems could be damaged. Before changing a fuse
X Park the vehicle and apply the parking
brake.
X Switch off all electrical consumers.
X Remove the key from the ignition lock.
The fuses are located in various fuse boxes:
R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the boot/luggage compartment
on the right-hand side of the vehicle, when
viewed in the direction of travel
The fuse allocation chart is located in the
vehicle tool kit (Y page 337) in the stowage
compartment under the boot/luggage com-
partment floor. Fuse box in the engine compartment
X Make sure that the windscreen wipers are
turned off. G
WARNING
Make sure that the windscreen wipers are
turned off and the key is pulled out of the igni-
tion lock before you open the cover of the fuse
box. Otherwise, the windscreen wipers and
the wiper rods above the cover could be set
in motion .This could lead to you or others
being injured by the wiper rods.
X Open the bonnet (Y page 321). Electrical fuses
359Breakdown assistance Z

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 25).Important safety notes
G
WARNING
If wheels and tyres of the wrong size are used,
the wheel brakes or suspensio ncomponents
may be damaged. There is arisk of accident.
Always replace wheels and tyres with those
that fulfil the specifications of the original part
(designation, manufacturer, model). G
WARNING
Af lat tyre severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tyres without run-flat characteristics:
R do not drive with aflat tyre.
R immediately replace the flat tyre with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop.
Tyres with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tyres (tyres
with run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Ben zorare not being
used correctly can impair the operating
safety. Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and enquire about:
R suitability
R legal stipulations
R factory recommendations
Information on the dimensions and types of
wheels and tyres for yourv ehicle can be
found in the "Wheel/tyre combinations" sec-
tion (Y page 371).
Information on air pressure for the tyres on
your vehicle can be found:
R on the tyre pressure label on the fuel filler
flap
R in the "Tyre pressure" section
Modification work on the brake system and
wheels is not permitted, nor is the use of
spacer plates or brake dust shields. This inva-
lidates the general operating permit for the
vehicle.
Pay special attention to the country-specific
requirements for tyre approval. These
requirements can stipulate aspecific tyre
type for your vehicle. Furthermore, the use of
certain tyre types in certain regions and areas
of operation can be highly beneficial. You can
find further information regarding tyres at
specialist tyre retailers, at qualified specialist
workshops or at every Mercedes-Benz
Service Centre.
i Further information on wheels and tyres
can be obtained at any qualified specialist
workshop. Operation
Notes on driving
R While driving, pay attention to vibrations,
noises and unusual handling characteris-
tics, e.g. pulling to one side. This may indi-
cate that the wheels or tyres are damaged.
If you suspect that a tyre is defective,
reduce your speed immediately. Stop the
vehicle as soon as possible to chec kthe 362
OperationWheels and tyres

The service life of tyres depends on various
factors, including the following:
R
driving style
R tyre pressure
R mileage MOExtended tyres (tyres with run-flat
characteristics)
MOExtended tyres (tyres with run-flat char-
acteristics) allow you to continue driving the
vehicle even if one or more tyres lose all air
pressure.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or with an activated tyre pres-
sure monitor and on wheels specifically tes-
ted by Mercedes-Benz.
i Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with the TIREFIT
kit if you fit tyres that do not feature run-
flat characteristics, e.g. winter tyres. A
TIREFIT kit can be obtained from a qualified
specialist workshop.
Notes on driving with MOExtended tyres in
the event of a flat tyre can be found in the
"Breakdown assistance" section
(Y page 349). Winter operation
Points to remember
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 370). Driving with summer tyres
At temperatures below +7 †, summer tyres
lose elasticity and therefore traction and
braking power; change the tyres on your vehi- cle to M+S tyres. Using summer tyres at very
cold temperatures could cause tears to form,
thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage.
M+S tyres
At temperatures below +7 †, use winter tyres
or all-season tyres. Both types of tyre are
identified by the M+S marking.
Only winter tyres bearing the isnowflake
symbol in addition to the M+S marking pro-
vide the best possible grip in wintry road con-
ditions. Only these tyres will allow driving
safety systems such as ABS and ESP ®
to
function optimally in winter. These tyres have
been developed specifically for driving in
snow.
Use M+S tyres of the same make and tread
on all wheels to maintain safe handling char-
acteristics. G
WARNING
M+S tyres with a tyre tread depth of less than
4mma re not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident.
M+S tyres with a tread depth of less than
4 mm must be replaced.
Always observe the maximu mpermissible
speed specified for the M+S tyres you have
fitted.
If you fit M+S tyres that have a lower maxi-
mum permissible speed than that of the vehi-
cle, affix an appropriate warning sign in the
driver's field of vision. This can be obtained in
a qualified specialist workshop.
Under these circumstances, you should also
restrict the maximum speed of the vehicle
using permanent SPEEDTRONIC so that it
does not exceed the maximum permissible
speed for the M+S tyres (Y page 185).364
Winter operationWheels and tyres

10 kPa (0.1 bar
,1.5 psi) per 10 †. Take this
into account when checking the pressure of
warm tyres and only correct it if it is too low
for the current operating conditions.
Driving with tyre pressure tha tis too high or
too low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have a negative effect on handling charac-
teristics and thus the driving safety (e.g. by
causing aquaplaning)
i The tyre pressure values given for low
loads are minimum values which offer you
good ride comfort characteristics.
However, you can also use the values given
for higher loads. These are permissible and
will not adversely affect the running of the
vehicle. H
Environmental note
Check the tyre pressure regularly, at least
every 14 days.
Speeds up to 210 km/h (does not apply
to AMG vehicles): despite the values stated
on the tyre pressure information label (fuel
filler flap), for speeds up to 210 km/hand
with R16 or R17 tyres, the values stated can
be reduced as follows without a reduction in
safety:
R Saloon: Ò30 kPa (Ò0.3 bar, Ò4psi)
R Estate: Ò20 kPa (Ò0.2 bar, Ò3psi)
This does not apply to vehicles towing a
trailer.
This improves the ride comfort of your vehi-
cle; however, the fuel consumption may
increase slightly. Tyre pressure loss warning system
Important safety notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of the wheels. This enables the system to detect
significant pressure loss in a tyre. If the speed
of rotation of a wheel changes as a result of
a loss of pressure, a corresponding warning
message will appearint
he multifunction dis-
play.
The tyre pressure warning system does not
warn you of an incorrectly set tyre pressure.
Observe the notes on the recommended tyre
pressure (Y page 365).
The tyre pressure loss warning system does
not replace the need to regularly check your
vehicle's tyre pressures, since an even loss of
pressure on several tyres at the same time
cannot be detected by the tyre pressure loss
warning system.
The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres.
The function of the tyre pressure loss warning
system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof).
Restarting the tyre pressure loss warn-
ing system Restart the tyre pressure loss warning system
if you have:
R
changed the tyre pressure
R changed the wheels or tyres
R fitted new wheels or tyres
X Before restarting, consult the table of tyre
pressures on the inside of the fuel filler flap Tyre pressure
367Wheels and tyres Z

Useful information
............................380
Notes on the technical data .............380
Genuine Mercedes-Benz parts .........380
Vehicle electronics ...........................381
Vehicle identification plates ............382
Service products and capacities .....383
Vehicle data ...................................... 392
Boot lid and tailgate opening
dimensions ........................................ 394
Trailer tow hitch ................................ 395
24 GHz radar sensor system (coun-
tryo verview) ..................................... 398 379Technical data

Useful information
i This Owner's Manual describes all models
and all standard and optional equipment
available to your vehicle at the time of pub-
lication of the Owner's Manual. Country-
specific deviations are possible. Please
note that your vehicle may not be equipped
with all features described. This also
applies to safety-relevan tsystems and
functions.
i Please read the information on qualified
specialist workshops (Y page 25).Notes on the technical data
You can find technical data on the Internet at:
http://www.mercedes-benz.com
i The technical data was determined in
accordance with EC Directives. All data
applies to the vehicle's standard equip-
ment. It may therefore differ for vehicles
with optional equipment. You can obtain
further information from a Mercedes-Benz
Service Centre. Genuine Mercedes-Benz parts
Mercedes-Ben ztests genuine parts and con-
version parts and accessories which have
been specifically approved for your vehicle for
their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benzis
unable to evaluate other parts. Mercedes-
Ben ztherefore accepts no responsibility for
the use of such parts in Mercedes-Ben zvehi-
cles, even if they have been independently or
officially approved.
In Germany and some other countries, certain
parts are only officially approved for installa-
tion or modification if they comply with legal
requirements. All genuine Mercedes-Benz
parts meet this requirement .The use of non- approved parts may invalidate the vehicle's
general operating permit. This is the case if:
R
they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted.
R other road users could be endangered.
R the emission or noise levels are adversely
affected. G
WARNING
Driving safety may be impaired if non-
approved parts, tyres and wheels or safety-
relevant accessories are used.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. This
could cause you to lose control of your vehicle
and cause an accident.
For this reason, Mercedes-Ben zrecommends
that you use genuine Mercedes-Benz parts or
parts of equal quality. Only use tyres, wheels
and accessories that have been specifically
approved for your vehicle.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at
a qualified specialist workshop. Mercedes-
Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose. 380
Genuine Mercedes-Benz partsTechnical data

Example: vehicle identification plate
:
Vehicle identificatio nplate
; Vehicle manufacturer (Daimler AG)
= EU type approval number (only for certain
countries)
? Vehicle identification number (VIN)
A Maximum permissible gross vehicle
weight (kg)
B Maximum permissible mass of vehicle/
trailer combination (kg)
C Maximum permissible front axle load (kg)
D Maximum permissible rear axle load (kg)
E Paint code Vehicle identification number (VIN)
In additio nto being stamped on the vehicle
identification plate, the vehicle identification
number (VIN) is also stamped onto the vehicle
body.
It is located on the floor in front of the right-
hand front seat. X
Slide the right-hand front seat to its rear-
most position.
X Fold floor covering :upwards.
You will see vehicle identification number
(VIN) ;. Engine number
The engine number is stamped into the crank-
case. More information can be obtained from
any Mercedes-Benz Service Centre. Service products and capacities
Important safety notes
G
WARNING
When handling, storing and disposing of any
service products, please observe the relevant
regulations, as you could otherwise endanger
yourself and others.
Keep service products away from children.
To protect your health, do not allow service
products to come into contact with your eyes
or open wounds. See a doctor immediately if
any service product is swallowed. H
Environmental note
Dispose of service products in an environ-
mentally-responsible manner.
Service products include the following:
R fuels (e.g. petrol, diesel)
R additives for exhaust gas aftertreatment,
e.g. AdBlue ®
R lubricants (e.g. engine oil, transmission oil)
R coolant
R brake fluid
R windscreen washer fluid
R climate control system refrigerant
Components and service products must be
matched. Mercedes-Benz recommends that
you use products tested and approved by
Mercedes-Benz. They are listed in this Service products and capacities
383Technical data Z

Mercedes-Ben
zOwner's Manual in the appro-
priate section.
You can identify service products approved
by Mercedes-Ben zby the following inscrip-
tions on the container:
R MB-Freigabe (e.g. MB-Freigabe 229.51)
R MB Approval (e.g. MB Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet number (e.g.
MB 229.5). The yhave no tnecessarily been
approved by Mercedes-Benz.
Further information can be obtained from any
Mercedes-Benz Service Centre or on the
Internet at http://bevo.mercedes-benz.com. Fuel
Important safety notes G
WARNING
Fuel is highly flammable. Fire, naked flames
and smoking are therefore prohibited when
handling fuels.
Switch off the engine and the auxiliary heating
before refuelling. G
WARNING
Avoid contact with fuels.
It is hazardous to your health if your skin
comes into direct contact with fuels or you
breathe in fuel vapours. Tank capacity For the E 300 model (only for certain coun-
tries) no technical data was available at the
time of going to print.
Total capacity
E 200
45
E 250 45
E 300 45
(Saloon)
E 350 45
(Saloon)
E 200 CDI 45
E 220 CDI 45
E 250 CDI 45
E 250 CDI 4MATIC 45 59.0 l
All other models (except
for E 63 AMG)
80.0 l
E 63 AMG
66.0 l
Of which reserve fuel
E 200
45
E 250 45
E 300 45
(Saloon)
E 350 45
(Saloon)
E 200 CDI 45
E 220 CDI 45
E 250 CDI 45
E 250 CDI 4MATIC 45 Approx-
imately 8.0 l All other models (except
for E 63 AMG)
Approx-
imately 9.0 l E 63 AMG
Approx-
imately 14.0 l 45
BlueEFFICIENCY 384
Service products and capacitiesTechnical data

Petrol (EN 228, E DIN 51626-1)
Fuel grade
!
Do not use diesel to refuel vehicles with a
petrol engine. Even asmall quantity of die-
sel will damage the fuel injection system.
! Only refuel using unleaded, premium-
grade petrol with at least 95 RON/
85 MON that conforms to European stand-
ard EN 228 or E DIN 51626-1 or an equiv-
alent specification.
! Do not use the following:
R E85 (petrol with 85% ethanol)
R E100 (100% ethanol)
R M15 (petrol with 15% methanol)
R M85 (petrol with 85% methanol)
R M100 (100% methanol)
R Petrol with metallic additives
R Diesel
Do not mix fuels such as this with petrol
and do not use any additives. Doing so may
cause engine damage. This does not
include additives for the removal and pre-
vention of residue build-up. Petrol must
only be mixed with additives recommended
by Mercedes-Benz. More informatio nabout
recommended additives can be obtained
from any Mercedes-Benz Service Centre.
Usually you will find information about the
fuel grade on the pump. If you cannot find the
label on the petrol pump, ask the filling sta-
tion staff.
i E10 fuel contains up to 10 % bioethanol.
Your vehicle is suitable for use with E10
fuel. You can refuel your vehicle using E10
fuel.
i If the recommended fuel is not available,
but only as a temporary measure, you may
also use unleaded petrol with an octane
rating of 91 RON/82.5 MON. This may
reduce engine performance and increase
fuel consumption .Avoid driving at full
throttle. The quality of the fuel available in some
countries may not be sufficient. Residue
could build up as a result. In such cases,
and in consultation with
aMercedes-Benz
Service Centre, the petrol may be mixed
with the additive recommended by
Mercedes-Benz( part no.
A000989254510). You must observe the
notes and mixing ratios specified on the
container.
Information on refuelling (Y page 172).
AMG vehicles
! Only refuel using super unleaded petrol
with at least 98 RON/88 MON that con-
forms to European standard EN 228 or an
equivalent specification.
You can otherwise impair engine output or
damage the engine.
! Premium-grade unleaded petrol with an
octane rating of 95 RON/85 MON may be
used as a temporary measure if the recom-
mended fuel is not available. This may
reduce engine performance and increase
fuel consumption .As much as possible,
avoid driving at full throttle.
! Regular unleaded petrol with an octane
rating of 91 RON/82.5 MON may also be
used as a temporary measure if the recom-
mended fuel is not available.
Doing so results in noticeably higher fuel
consumption, and the engine power output
is noticeably reduced. Avoid driving at full
throttle.
If only regularu nleaded petrol with an
octane rating of 91 RON/82.5 MON or
lowe ris available, you must have the vehi-
cle adapted to this fuel at a qualified spe-
cialist workshop.
i E10 fuel contains up to 10% bioethanol.
Your vehicle is E10-compatible. You can
refuel your vehicle using E10 fuel. Service products and capacities
385Technical data Z

E 300 BlueEFFICIENCY, E 300 4MATIC
BlueEFFICIENCY, E 350 BlueEFFICIENCY
and E 350 4MATIC BlueEFFICIENCY
!
Only refuel using premium-grade sulphur-
free unleaded petrol with at least 95 RON/
85 MON that conforms to European stand-
ard EN 228 or an equivalent specification.
You could otherwise impair engine output
or damage the emission control system.
i In some countries, the available petrol
may no tbe sufficiently low in sulphur. This
fuel can temporarily produce unpleasant
odours, especially on short journeys. As
soon as sulphur-free fuel (sulphur content
<10p pm) is used for refuelling, the odours
are reduced.
Additives
! Do not refuel with low grade fuel and do
not use fuel additives that have not been
tested and approved for Mercedes-Benz
vehicles. Otherwise the fuel system could
malfunction or be damaged.
One of the major problems with low-grade
fuel is the creation of carbon deposits during
the process of burning fuel. Mercedes-Benz
recommends that you use fuel brands that
have additives.
If you use fuels without these additives for a
longer period of time, there may be a build-up
of carbon deposits. These will form especially
on the inlet valves and in the combustion
chamber.
This could lead to engine running problems,
e.g.:
R longer engine warm-up phase
R uneven idle
R engine noise
R misfiring
R loss of power
In areas where petrol with the required addi-
tives is not available, carbon deposits can
build up. In this case, Mercedes-Benz recom-
mends the use of additives that have been approved for Mercedes-Benz vehicles; see
http://bevo.mercedes-benz.com.
Consult a Mercedes-Benz Service Centre to
view a list of approved products. Observe the
instructions for use in the product descrip-
tion.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine.
Diesel (EN 590)
Fuel grade
G
WARNING
Do not use petrol to refuel vehicles with a die-
sel engine. Do not mix diesel with petrol. This
would result in damage to the fuel system and
engine, which could lead to a vehicle fire.
! When refuelling, only use diesel fuel that
conform stothe European standard EN 590
or is of equivalent quality. Fuel that does
not conform to EN 590 can lead to
increased wear as well as damage to the
engine and exhaust system.
! Do not use the following:
R marine diesel
R heating oil
R bio-diesel
R vegetable oil
R petrol
R paraffin
R kerosene
Do not mix these fuels with diesel fuels and
do not use any special additives. Other-
wise, this can lead to damage to the engine.
This excludes flow improver; see "Low out-
side temperatures".
! Vehicles with adiesel particle filter: in
countries outside the EU, only refuel with
low-sulphur Euro diesel with a sulphur con-
ten tunde r50p pm; otherwise the emission
control system could be damaged. 386
Service products and capacitiesTechnical data