MERCEDES-BENZ E-CLASS SALOON 2015 Owners Manual

Display messages
Possible causes/consequences and
M
MSolutions Telephone No ser‐
Telephone No ser‐
vice vice Your vehicl
eisoutside th enetwo rk provider' stransmitter/
receiver range.
X Wait until th emobile phone operational readiness symbol
appears in th emultifunction display. ¥
Top Top
up
upwasher
washer fluid
fluid The washer flui
dlevel in th ewasher flui dreservoir has dropped
belo wthe minimum.
X Top up th ewasher flui d(Ypage 383). Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key doe
snot
Key doe snot
belong to vehicle belong to vehicle You hav
eput th ewrong ke yint he ignition lock.
X Use th ecorrect key. Â
Replac
ekey
Replac ekey The ke
yneeds to be replaced.
X Visit aqualified specialist workshop. Â
Change key batter‐ Change key batter‐
ies ies The battery of th
eKEYLESS-GO ke yisdischarged.
X Replac ethe batterie s(Ypage 97). Â
Key not detected Key not detected
(re
dd isplay message) The KEYLESS-GO ke
yisnotin th evehicle.
Aw arnin gtonea lso sounds.
If th eengineiss witched off, you can no longer loc kthe vehicle
centrall yorstart th eengine.
X Pull ove rand stop th evehicl esafely as soo naspossible, paying
attention to roa dand traffic conditions.
X Safeguar dthe vehicl eagainst rollin gaway (Y page 205).
X Locate th eKEYLESS-GO key. As
tron gs ource of radi owave sisc ausin ginterfe rence, this means
that th eKEYLESS-GO ke yisnotrecognised when th eengineis
running.
Aw arnin gtonea lso sounds.
X Pull ove rand stop th evehicl esafely as soo naspossible, paying
attention to roa dand traffic conditions.
X Safeguar dthe vehicl eagainst rollin gaway (Y page 205).
X Inser tthe keyintot he ignition loc kand bring into ke ymode. 328
Display
messagesOn-boardcomputer an ddisplays

Display messages
Possible causes/consequences and
M
MSolutions Â
Key not detected Key not detected
(whit
edisplay mes-
sage) The KEYLESS-GO ke
ycanno tbed etecte datpresent.
X Change th elocation of th ekeywit hthe KEYLESS-GO functions
in th evehicle.
If th eKEYLESS-GO ke yisstill no tdetected:
X Operat ethe vehicl ewitht he keyint he ignition loc kifneces sary. Â
Remove starting Remove starting
button
,then
button ,then
insert key insert key The KEYLESS-GO ke
yisnotcontinually detected.
KEYLESS-GO is temporarily malfunctionin gorisdefective. Awarn-
in gt onea lso sounds.
X Inser tthe keyintot he ignition loc kand tur nittot hedesired
position.
X Visit aqualified specialist workshop. Warning and indicator lamps in th
einstrument cluster General notes
Some systems carry out aself-diagnosi swhen th eignition is switched on .Several warnin gand
indicato rlamp scan thereby temporarily ligh tuporflash. This behaviour is non-critical. These
warnin gand indicato rlamp sonlyi nd icate amalfunction if they ligh tuporflasha fter th eengine
is started or during ajou rney. Safety
Sea tbelts Problem
Possible causes/consequences and
M
MSolutions ü
Only fo
rcertai ncoun-
tries: th ered seat belt
warnin glamp lights up
fo r6s econds after the
engin estarts. The seat belt warnin
glamp reminds th edriver and fron tpassenger
to faste ntheir seat belts.
X Faste nyour seat belt (Y page 48). ü
Only fo
rcertai ncoun-
tries: th ered seat belt
warnin glamp lights up
after th eengines tarts.
In addition ,awarning
tone sounds fo rupto
6s econds. The driver's seat belt is no
tfastened.
X Faste nyour seat belt (Y page 48).
The warnin gtonec eases. Wa
rning an dindicator la mpsint he instrument cluster
329On-board computera nd displays Z

Problem
Possible causes/consequences and
M
MSolutions ü
The red seat belt warn-
ing lamp lights up after
the engine starts, as
soon as the driver's or
the front-passenger
door is closed.
The driver or passenger has not fastened their seat belt.
X Fasten your seat belt (Y page 48).
The warning lamp goes out. There are objectsont
he front-passenger seat.
X Remove the objectsf rom the front-passenger seat and stow
them in asecure place.
The warning lamp goes out. ü
The red seat belt warn-
ing lamp flashes and an
intermittenta udible
warning sounds. The driver or passenger has not fastened their seat belt. At the
same time, you are driving faster than 25 km/ho rhave briefly
driven faster than 25 km/h.
X Fasten your seat belt (Y page 48).
The warning lamp goes out and the intermittentw arning tone
ceases. There are objectsont
he front-passenger seat. At the same time,
you are driving faster than 25 km/ho rhave briefly driven faster
than 25 km/h.
X Remove th eobjects from th efront-pa ssenger seat and stow
them in asecure place.
The warnin glamp goe sout and th eintermitten twarnin gtone
ceases. Safet
ysystems Problem
Possible causes/consequences and
M MSolutions J
The yellow brak
esys-
te mw arnin glamp
lights up while the
engin eisrunning. G
WARNING
The brak esystem is malfunctionin gand th ebrakin gcharacteris-
tics may be affected.
There is ariskofana ccident.
X If th emultifunction display shows adisplay message ,please
observ ethis.
X Drive on carefully.
X Consult aqualified specialist workshop. J
The red brak
esystem
warnin glamp comes on
while th evehicl eis
moving. Awarnin gtone
also sounds. You are drivin
gwitht he parkin gbrak eapplied.
X Releas ethe parkin gbrake.
The warnin glamp goe sout and th ewarnin gtonec eases. 330
Wa
rning an dindicator la mpsint he instrument clusterOn-board computera nd displays

Problem
Possible causes/consequences and
M
MSolutions J
The red brake system
warning lamp is lit while
the engine is running. A
warning tone also
sounds. G
WARNING
The brake boosting effect is malfunctionin gand the braking char-
acteristic smay be affected.
There is arisk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 205).
X Consult aqualified specialist workshop.
X Observe the additional display messages in the multifunction
display. J
The red brake system
warning lamp is lit while
the engine is running. A
warning tone also
sounds. G
WARNING
There is insufficient brake fluid in the brake fluid reservoir.
Braking efficiency may be impaired.
There is arisk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 205).
X Do not top up the brake fluid. Topping up will not rectify the fault.
X Consult aqualified specialist workshop.
X Observe the additional display messages in the multifunction
display. Warning and indicator lampsint
he instrument cluster
331On-board computer and displays Z

Problem
Possible causes/consequences and
M
MSolutions !
The yellowA
BS warning
lamp is lit while the
engine is running. ABS (Anti-lock Braking System) has been deactivated due to a
fault. Therefore, BAS (Brake Assist System), BAS PLUS with Cross-
Traffic Assist, COLLISION PREVENTION ASSIST PLUS, ESP ®
(Elec-
tronic Stability Program), PRE‑ SAFE®
,P RE‑SAFE ®
PLUS,
PRE‑SAFE ®
Brake, the HOLD function, hill start assist, ESP ®
trailer
stabilisation and the adaptive brake lights, for example, are also
deactivated.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Consult aqualified specialist workshop.
If the ABS control unit is faulty, there is also apossibility that other
systems, such as the navigation system or the automatic trans-
mission, will be unavailable. 332
Warning and indicator lampsint
he instrument clusterOn-board computer and displays

Problem
Possible causes/consequences and
M
MSolutions !
The yellowA
BS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is unavailable due to
amalfunction .Therefore, ABS,B AS,BAS
PLUS with Cross-Traffic Assist, COLLISION PREVENTION ASSIST
PLUS, ESP ®
,P RE-SAFE ®
,P RE-SAFE ®
PLUS, PRE‑SAFE ®
Brake, the
HOLD function, hill start assist, ESP ®
trailer stabilisation and the
adaptive brake lights, for example, are also unavailable.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec-ted. The braking distance may increase in an emergency braking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Consult aqualified specialist workshop. J
֌!
The red brake warning
lamp, the yellow ESP ®
and ESP ®
OFF warning
lamps and the yellow
ABS warning lamp are
lit while the engine is
running. ABS and ESP
®
are unavailabl edue to afault. Therefore, ABS,B AS,
BAS PLUS with Cross-Traffic Assist ,COLLISION PREVENTION
ASSIST PLUS, EBD,P RE-SAFE®
,P RE-SAFE ®
PLUS, PRE‑SA FE®
Brake, the HOLD function, hill start assist, ESP ®
trailer stabilisa-
tion and the adaptive brake lights, for example, are also unavail-
able.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The fronta nd rear wheels could therefore
lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affec- ted. The braking distanc emay increase in an emergenc ybraking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Consult aqualified specialist workshop. Warning and indicator lampsint
he instrument cluster
333On-board computer and displays Z

Problem
Possible causes/consequences and
M
MSolutions ÷
The yellowE
SP®
warn-
ing lamp flashes while
the vehicle is in motion. ESP
®
or traction control has intervened because there is arisk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Accelerate more gently while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
In rare cases (Y page 84) it may be best to deactivate ESP ®
.
Observe the important safety notes on ESP ®
(Y page 83). å
The yellowE
SP®
OFF
warning lamp is lit while the engine is running. ESP
®
is deactivated.
G WARNING
If ESP ®
is deactivated, ESP ®
is unable to stabilise the vehicle.
Further driving systems or driving safety systems are thus restric- ted, e.g. Active Blind Spot Assist. The system does not perform
braking actions.
There is an increased danger of skidding and risk of an accident.
X Reactivate ESP ®
.
In rare cases (Y page 84) it may be best to deactivate ESP ®
.
Observe the important safety notes on ESP ®
(Y page 83).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at aqualified specialist workshop. M
AMG vehicles only:
The yellowS
PORT han-
dling mode warning
lamp is lit while the
engine is running. SPORT handling mode is activated.
G WARNING
When SPORT handling mode is activated, ESP ®
is unable to sta-
bilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Only switch to SPORT handling mode in accordance with the
condition swritten in the "Activating/deactivating SPORT han-
dling mode" section (Y page 85).334
Warning and indicator lampsint
he instrument clusterOn-board computer and displays

Problem
Possible causes/consequences and
M
MSolutions ֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
,B AS ,BAS PLUS with Cross-Traffic Assist ,COLLISION PRE-
VENTION ASSIST PLUS, PRE-SAFE ®
,P RE-SAFE ®
PLUS,
PRE‑SA FE®
Brake, the HOLD function, hill start assist, ESP ®
trailer
stabilisation and the adaptive brake lights are unavailabl edue to a
malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distanc emay thus increase in an emergenc ybraking
situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Consult aqualified specialist workshop. 6
The red restraint sys-
tem warning lamp is lit
while the engine is run-
ning.
The restraint system is faulty.
G WARNING
The airbags or belt tensioners may either be triggered uninten-
tionally or, in the event of an accident ,may not be triggered.
This poses an increased risk of injury.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Have the restraint system checked immediately at aqualified
specialist workshop.
Observe the additional information on the restraint system
(Y page 44). Warning and indicator lampsint
he instrument cluster
335On-board computer and displays Z

Engine
Problem
Possible causes/consequences and
M
MSolutions ;
The yellow engin
ediag-
nostics warning lamp
light supw hile the
engin eisrunning. Ther
emay be afault ,for example:
R in th eenginem anagement
R in th efuel injection system
R in th eexhaust system
R in th eignition system (for vehicle swith petrol engines)
R in th efuel system
The emission limit values may be exceeded and th eenginem ay be
runnin ginemergency mode.
X Hav ethe vehicle checked as soon as possible at aqualified
specialist workshop. Vehicle
swithadiese leng ine: th efuel tan khas been run dry
(Y page 204).
X Afte rrefuellin gstart th eenginet hree to four times.
If th eyellow engin ediagnostics warning lamp goes out ,emer-
gency runnin gmode is cancelled. The vehicle need no tbe
checked. 8
The yellow reserv
efuel
warning lamp is on
while th eengineisr un-
ning. The fuel leve
lhas dropped int othe reserv erange.
Operatio noftheauxiliar yheating is deactivate difthefuel level
drops int othe reserv erange.
X Refuel at th eneares tfillin gstation. ?
The red coolant warn-
ing lamp light
supwhile
th ee ngineisr unning
and th ecoolant tem-
perature gauge is at the start of th escale. The temperatur
esensor for th ecoolant temperatur egauge is
faulty.
The coolant temperatur eisnolonger bein gmonitored. Ther eisa
risk of engin edamage if th ecoolant temperatur eistoohigh.
X Stop th evehicle immediately, paying attentio ntoroad and traf-
fic conditions, and switch off th eengine. Do no tcontinue driving
unde rany circumstances.
X Safeguard th evehicle against rolling away (Y page 205).
X Consult aqualifie dspecialist workshop. 336
Warning and indicator lamps in th
einstrumen tclusterOn-boar dcomputer and displays

Problem
Possible causes/consequences and
M
MSolutions ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
The coolant level is too low.
If the coolant level is correct,t
he airflow to the engine radiator may
be blocked or the electric engine radiator fan may be malfunc-
tioning.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 205).
X Leave the vehicle and keep asafe distance from the vehicle until
the engine has cooled down.
X Check the coolant level and top up the coolant, observing the
warning notes (Y page 382).
X If you have to top up the coolant frequently, have the engine
cooling system checked.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the coolant temperature is
below 120 †. The engine may otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
The red coolant warn-
ing lamp comes on
while the engine is run-
ning.
Awarning tone
also sounds. The coolant temperature has exceeded 120 †. The airflow to the
engine radiator may be blocked or the coolant level may be too
low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartmen ttocatch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is arisk of injury.
X Observe the additional display messages in the multifunction
display.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 205).Warning and indicator lampsint
he instrument cluster
337On-board computer and displays Z