fuel MERCEDES-BENZ E-CLASS SALOON 2017 User Guide

Problems with
there mo tecont rolfo r the stationary heater/stationary ventilation Problem
Possible causes/consequences and M
MSolutions
FA IL¨ The signal transmission between
the transmit ter and theve hicle is faulty. #
Chan geyour position in relation totheve hicle, moving closer if necessar y.
FA IL Thestar ter battery is not suf ficiently charge d. #
Char gethest ar ter batter y.
The fuel tank content is below there ser vefuel le vel. #
Refuel at the nearest filling station.
FA IL¯ The
stationary heater is malfunctioning. #
Have thest ationary heater checked at a qualified specialist workshop. Air
vents Ad
justing the front air vents &
WARNING ‑ Risk of bu rns/frostbite due
to not maintaining a su fficient dis tance
to the air vents
Ve ry hot or very cold air can flow from the air
ve nts. This could
result in burns or frostbite in the
immediate vicinity of the air vents. #
Alw ays ensure that all vehicle occu‐
pants maintain a suf ficient di stance to
th e air vents. #
If necessa ry,re direct the air flow to
ano ther area of theve hicle interior. Climate control
157

Ensu
rethefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled.
R thest ar ter battery is suf ficiently charge d.
% You can also set thete mp erature with your
smartphone. In form ation on Mercedes me
connect and other services: http://
www.mercedes.me
Charging the bat tery before commencing
yo ur journey
% This function is not available in all countries.
R Ifth eve hicle battery is discharged, you
re cei vea message on your smartphone.
R You can then start theve hicle with the
smartphone tocharge the batter y.
R The vehicle is automatically switched off
af te rte n minu tes. Ensure
thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled.
St arting theve hicle &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. #
Alw ays secure the engine against unin‐
te ntional starting before car rying out
maintenance or repair work. Re
quirements:
R park position jis selected.
R the anti- theft alarm sy stem is not activated.
R the panic alarm is not activated. R
the hazard warning lamps are switched off.
R the bonn etis closed.
R the doors are closed and loc ked.
R the windo wsand sliding sun roof are closed. #
Start theve hicle using the smartphone:
R afte reve ryvehicle start, the engine runs for
te n minu tes.
R you can car ryout a maximum of two consec‐
utive starting attem pts.
R you can stop theve hicle again at any time.
R further information can be found in the
smartphone app.
Securing the engine against starting before
car rying out maintenance or repair work: #
switch on the hazard warning lamps.
or #
unlock the doors.
or #
open a side window or the sliding sunroof. Driving and parking
16 3

#
Touse braking ef fect of the engine,
shift toa lo werge ar in good time. *
NO
TEDama getothe driv etra in and
engine when pulling away #
Do not warm upthe engine when sta‐
tionar y.Pull away immediatel y. #
Avoid high engine speeds and full thro t‐
tle until the engine has reached its
operating temp erature. #
Do not allow the wheels tospin. *
NO
TEDama getothe catalytic con verter
due tonon-combu sted fuel The engine is not
running smo othly and is
misfiring.
Non-combus ted fuel may get into the cata‐
lytic con verter. #
Only depress the accelera tor pedal
slightl y. #
Have the cause rectified immediately at
a qu alified specialist workshop. Limited braking ef
fect on salt-trea tedro ads:
R due tosalt build-up on the brake discs and
brake lining, the braking dis tance can
increase conside rably or result in braking
only on one side.
R maintain a much greater safe dis tance tothe
ve hicle in front.
To preve nt salt build-up:
R brake occasionally while paying attention to
th e tra ffic conditions.
R carefully depress the brake pedal at the end
of the journey and when starting the next
journe y. ECO
start/s top function Ope
rating the ECO start/s top function
Ve hicles without a 48 V electrical sy stem
(EQ Boost tech nology)
Mercedes-AMG vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers. The engine is au
tomatically switched off if the
fo llowing conditions are me t:
R Vehicles with manual transmission: you
brake theve hicle, shift into neutral iwhen
tr ave lling at a low speed and then release the
clutch pedal.
R Vehicles with automatic transmission:
yo u brake theve hicle toast andstill in trans‐
mission position hori.
R allvehicle conditions for an auto matic engine
st op are met.
The è symbol appears in the multifunction
display when theve hicle is stationar y.If not all
th eve hicle conditions are met, theç symbol
appears in the multifunction displa y.
The engine is restar ted automatically if:
R Vehicles with manual transmission: you
depress the clutch pedal.
R Vehicles with automatic transmission: in
transmission position h,youre lease the
brake pedal when the HOLD function is not
active. 16 6
Driving and pa rking

%
Depending on the model, the button may
also be located at a dif fere nt position in the
centre console. Fu
nction of the ECO display The ECO display summarises
the driving style
from thest art of the journey toits completion
and assists you in achieving the most economi‐
cal driving style.
Yo u can influence consum ption if you:
R drive with particular care
R drive theve hicle in drive program E
R obser vethege arshift recommendations The inner segment lights up green and
the outer
segment fills up:
R 1 Moderate acceleration
R 2 Gentle decele ration and rolling
R 3 Consis tent speed
The inner segment is gr eyand the outer seg‐
ment em pties:
R 1 Sporty acceleration
R 2 Heavy braking
R 3 Fluctuations in speed
Yo u ha vedriven economically when:
R theth re e outer segments are comple tely fil‐
led simultaneousl y.
R the ECO display border lights up.
The additional range achi eved as a result of your
driving style in comparison toa driver with a
ve ry sporty driving style is shown under Bonus
from start. The range displ ayed does not indicate
a fixe dre duction in consum ption. Fu
nction of ECO Assist Plug-in
hybrid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs.
Ve hicles with a 48 V on-board electrical sys‐
te m (EQ Boo sttech nology):
ECO Assist analyses data forth eve hicle's expec‐
te dro ute. This allo wsthe sy stem tooptimally
adjust the driving style fo rth ero ute ahead, sa ve
fuel and recuperate. If the sy stem de tects an
eve nt ahead, e.g. a speed limitation or a round‐
about, it appears on the multifunction display
1. The following symbols can be displa yed: 16 8
Driving and pa rking

Not all
events can be displa yed depending on the
engine type. A dif
fere nt number of segments 2appear in
front of theve hicle depending on the dis tance to
th eeve nt ahead:
R few segments: theeve nt ahead is nea r.
R many segments: theev ent ahead is fur ther
aw ay.
When theve hicle nears theeve nt, ECO Assi st
calculates the optimal speed for maximum fuel
economy and recuperati veenergy based on the
dis tance, speed and downhill gradient. The Foot
off the accelerator messageappears on the mul‐
tifunction displa y.The segments immediately in
front of theve hicle turn green. The remaining
segments initially stay white. If the driver takes
th eir foot from the accelerator pedal in good
time, there maining segments in the display turn
green until theev ent shown has been reached.
The driv etra in is set for maximum fuel econom y.
The vehicle coasts, with the combustion engine
switched off if necessar y,and recuperates on its
ow n using the electric mo tor.Re cuperation
ch arge sth e batter y.Re cuperation is adap tedto
th e selected drive program. The
event is shown for a short time af ter it has
been passed. If there is no response totheFoot
off the accelerator prompt,th e segments remain
white.
If th eeve nt in volves a vehicle ahead, all seg‐
ments immediately turn green once there is a
re sponse totheFoot off the accelerator prompt.
Fo rAc tive ECO Assi stin drive prog ram E, symbol
3 appears on the multifunction display and in
th e Head-up display beside transmission posi‐
tion h. Symbol 3also appears when the
assis tance graphic is not selected.
If th e sy stem does not inter vene du ring the
eve nt ahead, no thing is displa yed. The sy stem is
passive.
The ECO Assist is only active in drive prog rams E
and C. Displaying ECO Assist
On-board computer:
, Assistance #
Select ECO Assist . Driving and parking
16 9

Using kickdown
Mercedes-AMG
vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers. #
Maximum acceleration: depress the accel‐
erator pedal be yond the pressure point.
During kickdown, you cannot shift gears using
th esteering wheel gearshift paddles. The auto‐
matic transmission shifts up tothe next gear
when the maximum engine speed is reached to
pr otect the engine from overrev ving. #
Ease off the accelera tor pedal once the
desired speed is reached. Glide mode function
Mercedes
-AMG vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Wi th an anticipatory driving style, glide mode
helps youto reduce fuel consum ption. Glide mode is
characterised bythefo llowing:
R the combustion engine is disconnected from
th e drive train and theve hicle continues to
ro ll in neut ral.
R the transmission position his displa yed in
green in the multifunction displa y.
R Vehicles with a 48 V electrical sy stem
(EQ-Boost tech nology): the combustion
engine is switched off depending on the driv‐
ing situation. All of theve hicle functions
re main active.
Glide mode is activated if thefo llowing condi‐
tions are me t:
R drive program Eis selected.
R the speed is within a suitable range.
R the course of thero ad is suitable, e.g. no
st eep uphill or downhill gradients or tight
bends.
R there is no trailer coupled tothe ball coupling
of the trailer tow hit ch, and no bicycle rack
fi tted.
R you are no lon ger depressing the accelerator
or brake pedal. %
Glide mode can also be activated if you ha ve
selected the "Eco" setting forth e drive
(engine management) when in drive program
I.
Glide mode is deactivated again if one of the
conditions is no longer met.
Ve hicles with Driving Assistance Package,
Ac tive Di stance Assist DISTRO NIC orActive
Brake Assi st:Glide mode is also deacti vated
depending on the traf fic situation and theve hi‐
cle then switches to overru n mode. This fur ther
re duces fuel consum ption.
Glide mode can also be pr evented bythefo llow‐
ing parame ters:
R uphill gradient
R downhill gradient
R temp erature
R height
R speed
R obstruction de tection
R ope rating conditions of the engine Driving and parking
175

Re
fuelling Re
fuelling theve hicle &
WARNING ‑ Risk of fire or explosion
caused byfuel
Fu els are highly inflammable. #
You must avoidfire , naked flames, cre‐
ating spar ksand smoking. #
Before refuelling, switch off the engine
and auxiliary heating if your vehicle is
equipped with auxiliary heating.&
WARNING Risk of inju ryfrom fuel
Fu els are poisonous and harmful to your
health #
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. #
Do not inhale fuel vapour. #
Keep children away from fuel.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact wi thfuel. &
WARNING Risk offire and explosion due
to electros tatic charge
Electros tatic charge can cause spa rks and
th ereby ignite fuel vapours. #
Touch the me talvehicle body before
opening the fuel filler cap or touching
th e pump nozzle.
This dischar ges any electros tatic charge that
may ha vebuilt up. &
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
If yo u mix diesel fuel with petrol, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel.
While the engine is running, component
pa rts in theex haust sy stem may overheat
without warning. #
Neverre fuel using petrol. #
Never mix petrol with diesel fuel. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a petrol engine:
ev en small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using unleaded fuel that
con form sto EN 228, or an equivalent
speci fication. #
The RONrequ irement is located in the
fuel filler flap. 176
Driving and pa rking

Fu
el of this specification may con tain up to
10 %ethanol. Your vehicle is suitable for use
with E10 fuel.
Do not refuel using:
R diesel
R E85, E100
R petrol containing me thanol (M15, M30,
M85, M100)
R petrol with additives con taining me tal
If yo u acciden tally refuel with the wrong fuel: #
do not switch the ignition on. #
consult a qualified specialist workshop. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using diesel fuel that con‐
fo rm sto EN 590, or an equivalent spec‐
ification. #
Vehicles with diesel particulate fil‐
ters :In countries outside the EU, only
use lo w-sulphur Euro diesel with a sul‐
phur content of under 50 ppm.
Do not use thefo llowing:
R Petrol
R Marine diesel
R Heating oil
R Bio-diesel
R Vegetable oil
R Paraffin
R Kerosene
If yo u acciden tally refuel with the wrong fuel: #
Do not switch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDo not use diesel torefuel vehi‐
cles with a petrol engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch on the ignition. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Contact a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDo not use petrol torefuel vehi‐
cles with a diesel engine. If
yo u acciden tally refuel with the wrong fuel:
R Do not switch on the ignition. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. Driving and parking
17 7

#
Con tact a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks. #
Only fill th e fuel tank until the pump
nozzle switches off. *
NO
TEFuel may spr ayout when you
re mo vethe fuel pump nozzle. #
Only fill th e fuel tank until the pump
nozzle switches off. Re
quirements:
R unlock theve hicle.
% Do not get into theve hicle again during the
re fuelling process. Otherwise, electros tatic
ch arge could build up again.
Please also obser vethe no tes on service prod‐
ucts and fuels (→ page 368). Re
fuelling 1
Fuelfiller flap
2 Brac ketfo rth e fuel filler cap
3 Tyre pressure table
4 QR code forre scue card
5 Fuel type #
Press fuel filler flap 1. #
Turn the fuel filler cap anti-clockwise and
re mo veit. #
Insert the fuel filler cap into brac ket2. #
Comp lete ly inse rtthe fuel pump nozzle into
th eta nk filler nec k,hook in place and refuel. #
Only fill th e fuel tank until the fuel pump noz‐
zle switches off.
% Vehicles with a diesel engine: thefiller
neck is designed forre fuelling at diesel fill‐
ing pumps.
% Vehicles with a diesel engine: whenthe
fuel tank is compl etely em pty, refuel with at
lea st5 litres of diesel.
% Vehicles with a diesel engine: use afiller
neck with a lar gediame terfo rve hicles with
a diesel engine when topping up fuel from a
fuel can. Otherwise thefiller neck cannot
slide into theta nk. 17 8
Driving and pa rking

Ad
Blue ®
(diesel engine vehicles only) Note
s onAdBlue ®
* NOTEWhen you open theAd Blue ®
tank,
small amounts of ammonia vapour may
escape. #
Only fill th eAd Blue ®
tank in well-venti‐
lated areas. #
Do not let AdBlue ®
come into contact
wi th skin, eyes or clo thes. #
Keep AdBlue ®
aw ay from children. *
NOTEDo not ingest AdBlue ®
. If
Ad Blue ®
is swallo wed: #
Immediately rinse out your mouth thor‐
oughl y. #
Drink plenty of water. #
Seek medical attention immediately. Please also obser
vethe no tes on service prod‐
ucts and fuels (→ page 368). Ad
Blue ®
is a fluid urea solution forex haust gas
af te rtre atment of diesel engines. In order forthe
ex haust gas af tertre atment tofunction properly,
only use AdBlue ®
in accordance wi thISO 222 41 .
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
Ad Blue ®
av ailability:
R AdBlue ®
may be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles. %
Ensure the connection between there fill
con tainer and vehicle filler neck does not
drip.
To pping up AdBlue ®
* NOTEEngine dama gedue toAd Blue ®
in
th e fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill con tainer. #
Avoid car rying AdBlue ®
re fill con tainers
permanently in theve hicle. Re
quirements:
R unlock theve hicle. Driving and parking
17 9