service MERCEDES-BENZ E-CLASS SALOON 2020 Workshop Manual

#
Neverfit snow chains on the front
wheels. #
Only fit snow chains on there ar wheels
in pairs. Obse
rveth efo llowing no tes when using snow
ch ains:
R Snow ch ains are on ly permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Cent re.
R For saf etyre asons, on lyuse sn ow chainsthat
ha ve been specifically appr ovedfo ryo ur
ve hicle byMercedes-Benz, or snow chains
with the same quality standard.
R If sn ow ch ains are fitted, the maximum per‐
missible speed is 50 km/h.
R Vehicles with Active Park ing Assis t:do
not use Active Parking Assist when snow
ch ains are fitted.
R Vehicles with le vel control: if snowchains
are fitted, only drive at raised vehicle le vel . %
You can permanently limit the maximum
ve hicle speed for driving with winter tyres
(/ page 199).
% You can deactivate ESP ®
to pull away
( / page 190). This all owsth e wheels to
spin, achieving an increased driving forc e. Ty
re pressure Note
s on tyre pressure &
WARNING Risk of accident due toinsuf‐
fi cient or excessive tyre pressure
Ty res with either too low or too high a pres‐
sure present thefo llowing hazards:
R the tyres could bur st
R the tyres could wearexcessively and/or
une venly
R the driving characteristics as well as
st eering and braking characteristics may
be se verely impaired #
Obse rveth ere commended tyre pres‐
su res and check the tyre pressures of
all tyres including the spare wheel:
R monthly
R if altering the load on theve hicle
R prior tolong journe ys
R ifth e operating conditions change, for
ex ample when driving off- road #
Adjust the tyre pressure where neces‐
sar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adversely af fect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. &
WARNING Risk of accident due torepea‐
te d pressure drop in the tyres
The wheels, valves or tyres could be dam‐
aged. 336
Wheels and tyres

The load conditions "partially laden" and "fully
laden" are defined in
theta ble for dif fere nt num‐
be rs of passengers and amounts of luggage. The
actual number of seats may dif fer from this. Ty
re pressure moni toring sy stem Fu
nction of the ty repressure moni toring sys‐
tem
The sy stem checks the tyre pressure and the
tyre temp erature of the tyres fitted totheve hicle
by means of a tyre pressu resensor.
The tyre pressure and the tyre temp erature
appear in the multifunction display
(/ page 338).
If th ere is a subs tantial pressure loss or if the
tyre temp erature is excessive, you will be
wa rned in thefo llowing ways:
R via display messa ges (/ page414)
R viatheh warning lamp in the instrument
clus ter
The tyre pressure monitoring sy stem is only an
aid. It is the driver's responsibility toset the tyre pressure
tothere commended cold tyre pressure
suitable forth e operating situation.
In most cases, the tyre pressure monitoring sys‐
te m will auto maticallyupdate the new refere nce
va lues af teryo u ha vechanged the tyre pressure.
Yo u can, ho wever,also update there fere nce val‐
ues byrestarting the tyre pressure monitoring
sy stem manually (/ page 437).
Sy stem limits
The sy stem may be impaired or may not function
particular lyin thefo llowing situations:
R the tyre pressure has been set incor rectly
R there is a sudden pressure loss caused, for
ex ample, byafo re ign object penetrating the
tyre
R there is a malfunction caused byano ther
ra dio signal source
Checking the ty repressure with the tyre
pressure moni toring sy stem
Requ irements:
R The ignition is switched on. Driver display:
4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Cur rent tyre pressure and tyre temp erature
of the individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving
R Tyre pressure monitor active: thete ach-in
process of the sy stem is not yet compl ete.
The tyre pressures are already being moni‐
to re d. #
Compare the tyre pressure with there com‐
mended tyre pressure forth e cur rent operat‐ 338
Wheels and tyres

ing condition (/
page 337). Observethe
no tes on tyre temp erature (/ page 336).
% The values displa yed in the driver display
may deviate from those of the tyre pressure
ga uge as they referto sea le vel.At high ele‐
va tions, the tyre pressure values indicated
by a pressure gauge are higher than those
shown bythe driver displa y.In this case, do
not reduce the tyre pressure.
Re starting the ty repressure moni toring sys‐
tem
Re quirements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating status on all
of the wheels (/ page 336).
Re start the tyre pressure monitoring sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. Driver display:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Use current pressures as new reference
values? message is shown in the multifunc‐
tion displa y. #
Torestart, press Touch Control on the left-
hand side of thesteering wheel.
The Tyre press. monitor restarted message is
shown in the multifunction displa y.
Cur rent wa rning messages are dele ted and
th eye llow h warning lamp goes out.
Af teryo u ha vebeen driving for a few
minutes, the sy stem checks whe ther the cur‐
re nt tyre pressures are wi thin the specified
ra nge. The cur rent tyre pressures are then
accep ted as refere nce values and monitored.
Be sure toalso pay attention tothefo llowing
re lated topic:
R Notes on tyre pressure (/ page 336) Ty
re pressure loss warning sy stem Fu
nction of the ty repressure loss warning
sy stem
The tyre pressure loss warning sy stem warnsthe
driver bymeans of display messa ges when there
is a se vere tyre pressu reloss.
Sy stem limits
The sy stem may be impaired or may not function
particular lyin thefo llowing situations:
R incor rectly set tyre pressure
R sudden pressure loss caused, forex ample,
by afo re ign object penetrating the tyre
R steady pressure loss in se veral tyres
The sy stem has a restricted or del ayed function
particularly in thefo llowing situations:
R poor ground cond itions, e.g. snow or gr avel
R driving with snow chains
R when adopting a very sporty driving style
with high cornering speeds or sudden accel‐
eration
R driving with a very heavy or lar getrailer Wheels and tyres
339

R
driving with a high load
The tyre pressure loss warning sy stem is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation and tocheck
it.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (/ page 336)
R Display messages about the tyres
(/ page 414)
Rest arting the ty repressure loss warning
sy stem
Requ irements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating status on all
wheels.
Re start the tyre pressure loss warning sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. On-boa
rdcompu ter:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Run Flat Indicator active Restart mes‐
sage is shown in the multifunction displa y. #
Tobegin restart, press Touch Control on the
left-hand side of thesteering wheel.
The Tyre pressure now OK? message is
shown in the multifunction displa y. #
Select Yes. #
Toconfirm restart, press Touch Control on
th e left-hand side of thesteering wheel.
The Run Flat Indicator restarted message is
shown in the multifunction displa y.
Af teryo u ha vedriven for a few minutes, the
tyre pressu reloss warning sy stem monitors
th e set tyre pressures of all the tyres.
Be sure toalso pay attention tothefo llowing
re lated topic:
R Notes on tyre pressure (/ page 336) Wheel
change Note
s on selecting, fitting and replacing
tyres *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of accident due toincor‐
re ct dimensions of wheels and tyres
If wheels and tyres of the wrong size are
used, the wheel brakes or wheel suspension
components may become damaged. #
Alw aysre place wheels and tyres with
th ose that fulfil the specifications of the
original part.
When replacing wheels, make sure tofit the
cor rect:
R Designation
R Type 340
Wheels and tyres

Note
s ontech nical data
* NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The
tech nical da tawa s de term ined in accord‐
ance with EU Directives. The data stated on ly
applies tovehicles with standard equipment. Yo u
can obtain fur ther information from a Mercedes-
Benz Service Centre.
Only for ce rtain countries: you can find vehi‐
cle-specific vehicle data in the COC documents
(CERTIFIC ATE OF CONFORMITY). These pape rs
are included with theve hicle. On-board electronics
Note
s on tampering with the engine elec‐
tronics *
NO
TEPremature wearthro ugh improper
main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in valida‐
te d. #
Alw ays ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios Note
s onfitting two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retrofit‐
te d incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with th
eve hicle electronics and jeopardise the
operating saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u use two- wayra dios in theve hicle
improperly, their electromagnetic radiation
can disrupt theve hicle's electronics. This is
true in thefo llowing situations, in particular:
R The two-w ayradio is not connec tedto an
ex terior aerial.
R The exterior aerial is fitted inco rrectly or
is not a lo w-reflection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior aerial
fi tted at a qualified specialist workshop. Te
ch nical da ta351

The
recommended octane number foryo ur vehi‐
cle can be found on the instruction label in the
fuel filler flap (/ page173).
As a temp orary measure, if there commended
fuel is not available, you may also refuel with
re gular unleaded petrol with at least 91RON.
This may reduce engine output and increase fuel
consum ption.
Ne verre fuel using petrol with an even lo wer
RO N.
Fu rther information on fuel can be obtained at a
fi lling station or a qualified specialist workshop.
Information on additives in petrol
Obser vethe no tes on operating fluids
(/ page 355).
* NO
TEDama gefrom use of unsuitable
additives Even small amounts of
the wrong additive
may lead tomalfunctions occur ring. #
Only add cleaning additives recommen‐
ded byMercedes-Benz tothe fuel. Mercedes-Benz
recommends that you use
brand-name fuels with additives.
In some count ries, the fuel available may not
ha ve suf ficient additives. Residue could build up
in the fuel injection sy stem as a result. In this
case, in consultation with a Mercedes-Benz
service centre, mix the fuel with the cleaning
additive recommended byMercedes-Benz.
Obser vethe no tes and mixing ratios indica ted
on theta nk.
In fo rm ation on fuel grades forve hicles with
a diesel engine
Gene ral no tes
Obser vethe no tes on operating fluids
(/ page 355). &
WARNING Risk offire from fuel mixture
If yo u mix diesel fuel with petrol, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel. #
Neverre fuel using petrol in diesel
engines. #
Never mix petrol with diesel fuel. *
NO
TEDama gecaused bythe wrong fuel Even small amounts of
the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using sulphu r-free diesel
fuel that con form sto European stand‐
ard EN 590, or an equivalent specifica‐
tion.
In countries without sulphur-f ree diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. #
Vehicles without diesel particulate
fi lter: refuel using only diesel fuel with
a sulphur content less than 500 ppm.
Ne verre fuel with one of thefo llowing fuels:
R petrol
R marine diesel
R heating oil
R pure bio-diesel fuel or vege table oil
R paraf fin or kerosene 358
Tech nical da ta

th
erefore deviate from thera nge cur rently dis‐
pl ay ed in the on-board computer. The informa‐
tion supplied in the Owner's Manual rega rding
th ere ser vequantity at thefirs t display warning
and on the minimum top-up quantity when the
fuel tank is em pty is also tobe under stood as
guide values. Engine oil
Note
s on engine oil
Obser vethe no tes on operating fluids
(/ page 355). *
NO
TEEngine dama gecaused byan
incor rect oil filter, incor rect oil or addi‐
tives #
Do not use engine oils or oil filters
which do not cor respond tothe specifi‐
cations explicitly prescribed forthe
service inter vals. #
Do not alter the engine oil or oil filter in
order toachie velonger change inter vals
th an presc ribed. #
Do not use additives. #
Have the engine oil rene we d at regular
inter vals. Mercedes-Benz
recommends that you ha vethe
oil change car ried out at a qualified specialist
wo rkshop.
Only use engine oils appr oved byMercedes-
Benz.
Pe trol engines: for cer tain countries, dif fere nt
engine oils can be used in conjunction wi th
re duced maintenance inter vals. %
Further information on dif fere nt engine oils
can be ob tained at a qualified specialist
wo rkshop.
Quality and capacity of engine oil Pe
trol engine sM B-Freigabe or MB-
Appr oval
E 450 4MATIC 229.5
229.6*
All other models 229.51 , 229.52,
229.61
229.71* Diesel engines MB-
Freigabe or MB-
App roval
E 350 d
E 400 d 4MATIC 229.52
229.61*
All other models 229.52, 229.61
229.71* Te
ch nical da ta361

Display messages
Int
roduction In
fo rm ation about display messages
Displ aymessa ges appear on the multifunction
displa y.
Displ aymessa ges with graphic symbols are sim‐
plified in the Owner's Manual and may dif fer
from the symbols on the multifunction displa y.
The multifunction display sho wshigh-priority dis‐
play messages in red. Cer tain display messages
are accompanied byawa rning tone.
Please act in acco rdance with the display mes‐
sages and follow the additional no tes in the
Owner's Manual.
Fo r some display messa ges, a symbol will also
be shown:
R Õ Further information
R ¨ Hide display message
Wi th th e left-hand Touch Control, you can select
th ere spective symbol byswiping tothe left or
ri ght. Press theÕ symbol toshow fur ther infor‐ mation on
the media displa y.Press the¨
symbol tohide the display message.
Yo u can hide lo w-priority display messages by
pressing theG button or the left-hand Touch
Control. The displ aymessa ges will then be
st ored in the message memor y.
Re ctify the cause of a display message as
qu ickly as possible.
High-priority display messages cannot be hid‐
den. The multifunction display sho wsthese dis‐
play messages continuously until the cause of
th e display message has been rectified.
Calling up sa ved displ aymessages
On-boa rdcompu ter:
4 Service 5
1 message
If th ere are no display messages, No messages
will appear on the multifunction displa y. #
Scroll thro ugh the display messages byswip‐
ing upwards or down wards on the left-hand
To uch Control. #
Toexitth e message memor y:press the
G button. Display messages and
warning/indicator lamps 369

Key
Display messages
Possible causes/consequences and M
MSolutions
À Replace key See Owner's
Manual *O
nly a few or no authorisations remain forst arting the engine. #
Order a new digital vehicle keyst icke r from a Mercedes-Benz service centre.
Á
Replace key *T
hekey needs tobe replaced. #
Consult a qualified specialist workshop.
Á Change key batteries *T
hekey bat tery is dischar ged. #
Replace the battery (/ page73). Display messages and
warning/indicator lamps 373

Display messages
Possible causes/consequences and M
MSolutions
ÿ Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the engine. &
WARNING Danger of bu rns when opening the bonn et
If yo u open the engine bonn etwhen the engine has overheated or during a fire inthe engine compartment, you
could come into contact wi thhot gases or other escaping operating fluids. #
Before opening the bonn et, allow the engine tocool down. #
Intheeve nt of a fire inthe engine compartment, keep the engine bonn etclosed and call thefire service. #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120°C.
ÿ *T
hefan mo tor is defective. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C. Displ
aymessa ges and warning/indicator lamps 385