tow MERCEDES-BENZ E-CLASS SALOON 2020 Repair Manual

Ste
ering and touch de tection
The driver is requiredtokeep their hands on the
st eering wheel at all times and be able tointer‐
ve ne at any time tocor rect the course of the
ve hicle and keep it in lane. The driver must
ex pect a change from active topassive mode or
vice versa at any time. If
th e sy stem de tects that the driver has not
st eered theve hicle for a considerable period of
time or has remo vedth eir hands from thesteer‐
ing wheel, display 1appears. If the driver still
does not steer theve hicle, a warning tone
sounds in addition tothe visual warning mes‐
sage. If
th e driver does not react tothis wa rning for a
considerable period, an emergency stop is initi‐
ated (/ page 208).
If th e driver steers, no warning is issued, or the
wa rning is ended.
If Ac tive Steering Assist de tects that a sy stem
limit has been reached, a visual warning is
issued and a warning tone sounds.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 186).
Sy stem limits
Ac tive Steering Assist has a limited steering tor‐
qu efo r lateral guidance. In some cases, the
st eering inter vention is not su fficient tokeep the
ve hicle in the lane or todrive thro ugh exits.
The sy stem may be impaired or may not function
in thefo llowing ins tances:
R The reis poor visibilit y,e.g. due tosno w,rain,
fo g, heavy spr ay,greatly varying light condi‐
tions or strong shado wsonthe car riag ew ay.
R There is glare, e.g. from oncoming traf fic,
di re ct sunlight or reflections. R
Insuf ficient road illumination.
R The windsc reen is dirty, mis ted up, damaged
or co vered in the vicinity of the camera, e.g.
by ast icke r.
R No, or se veral, unclear lane markings are
present for one lane, or the markings change
qu ickl y,forex ample, in a con stru ction area
or junctions.
R The lane markings are wornaw ay, dark or
co vered up, e.g. bydirt or sno w.
R Ifth e dis tance totheve hicle in front is too
short and thus the lane markings cann otbe
de tected.
R The road is nar row and winding.
R There are obs tacles on the lane or projecting
out into the lane, such as object mar kers.
The sy stem does not pr ovide assis tance in the
fo llowing conditions:
R On tight bends and when turning.
R When crossing junctions.
R Atroundabouts or tollst ations.
R When towing a trailer. Driving and parking
207

Pa
rking spaces de tected bythe sy stem are
shown in the media displa y.When theve hicle is
st ationar y,indicated vehicle path 2into cur‐
re ntly selected pa rking space 3also appears. #
If a parking space is displa yed: stop theve hi‐
cle. #
If necessar y,select ano ther parking space. #
Vehicles with 360° Camera: if necessary,
ch ange the parking direction. #
Tostart the pa rking procedure: confirm
selected parking space 3.
The turn signal indicator is switched on automat‐
ically when the parking procedure begins. Yo uare
responsible for selecting the turn signal indi‐
cator in accordance with the traf fic conditions. If
necessar y,select the turn signal indicator
accordingly. &
WARNING Risk of accident due tovehi‐
cle swinging out while parking or pulling
out of a parking space
While parking or exiting a parking space, the
ve hicle swings out and can drive onto areas
of the oncoming lane.
This could cause youto collide wi thobjects
or other road users. #
Pay attention toobjects and other road
users. #
Where necessar y,stop theve hicle or
cancel the parking procedure with
Ac tive Parking Assist. #
If,forex ample, thePlease engage reverse
gear message appears in the media display: select
the cor responding transmission posi‐
tion.
The vehicle drives into the selected parking
space.
% During the parking procedure with Active
Pa rking Assist, the lane markings are dis‐
pla yed in green in the camera image.
On completion of the parking procedure, the
Ø Parking Assist finished, take control of
vehicle message appears. Further manoeuvring
may still be necessar y. #
Secu retheve hicle against rolling away.
When requ ired bylegal requirements or local
conditions: turn the wheels towa rdsth eke rb. Driving and parking
227

R
Ifth e lane markings change quickl y,e.g.
lanes branch off, cross one ano ther or
mer ge.
R Ifth e car riag ewa y is very nar row and wind‐
ing.
R Vehicles with Driving Assistance Pack‐
age: ifth era dar sensors in there ar bumper
are dirty or co vered in snow and an obs tacle
is de tected in your lane, no lane-cor recting
brake application take s place.
Ac tivating/deactivating Active Lane Keeping
Assist
Multimedia sy stem:
4 © 5
Settings 5
Quick access
5 Active Lane Keeping Assist #
Activate or deacti vate the function. Setting
Active Lane Keeping Assist
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Active Lane Keeping Assist
Setting the sensitivity
% The availability of this function is dependent
on the count ry. #
Select Standard ,Sensitive orOff.
Ac tivating or deactivating the haptic warning #
Select Warning.
Ac tivate or deacti vate the function. Tr
ailer hitch Note
s on trailer operation *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. Obser
vethefo llowing no tes on theto ngue
we ight:
R Do not use a tongue weight that exceeds or
fa lls below the permissible tongue weight
R Use a tongue weight as close as possible to
th e maximum tongue weight
Do not exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi‐
cle
R Perm issible gross weight of theto wing vehi‐
cle
R Perm issible grossweight of the trailer
R Maximum permissible speed of the trailer Driving and parking
239

R
Alw ays distribute the load on the bicycle rack
as eve nly as possible across theve hicle's
longitudinal axis.
Mercedes-Benz recommends removing all
de tach able parts from bicycles (e.g. bask ets,
ch ild seats, rech arge able bat teries) before load‐
ing them onto the bicycle rack . This will impr ove
th e aerodynamic resis tance and centre of gr avity
of the bicycle rack.
Alw ays secure the bicycles topreve ntthem from
moving around and check them at regular inter‐
va ls to ensure that they are secure.
Do not use tarp aulins or other co vers. The driv‐
ing characteristics and rear view may be
impaired. In addition, aerodynamic resis tance
and the load on the trailer hitch will increase. Load distribution on
the bicycle rack
1 Vertical dis tance between centre of gr avity
and ball head
2 Horizon tal dis tance between centre of gr av‐
ity and ball head
3 The centre of gr avity is on theve hicle's
centre axis
Obse rveth efo llowing information when loading
th e bicycle rack: Loading
the bicycle rack 3 bicycles 4 bicycles
To talwe ight of
bicycle rack
and load Up
to75 kg Up to
10 0kg
Max. dis tance
1 420 mm 420 mm
Max. di stance
2 300 mm 400 mm When transpo
rting four bic ycles or with a total
we ight between 75kgand 100kg , alw ays use
bicycle rack s with additional support on the
trailer hitch guide pin. Ve
hicle towing instructions
The vehicle is not suitable forth e use of tow bar
sy stems that are used forflat towing or ding hy
to wing, forex ample. Attach ing and using tow bar
sy stems can lead todamage on theve hicle.
When you are towing a vehicle with tow bar sys‐
te ms, safe driving characteristics cannot be 246
Driving and pa rking

guaranteed
forth eto wing vehicle or theto wed
ve hicle. The vehicle-trailer combination may
swer vefrom side toside. Comply with the per‐
mitted towing me thods (/ page 327) and the
instructions forto wing with bo thaxles on the
ground ( /page 328). Driving and parking
247

The MBUX In
terior Assistant supports thefo llowing interactions: Interaction area
Interaction Description
In front of the media display or
abo vetheto uchpad Pr
ox imity tothe control element The Interior Assis tant recognises the approach of the hand towa rds a con‐
trol element.
Depending on the active application, the display will be adjus ted in the
media displa y.Some functions di fferentiate between driver and front
passenger.
No specific hand position is requ ired.
Abo vethe cent reconsole Defined poses With defined poses a function is triggered depending on the application
active.
Below the inside rearview mir rorB rief up and down mo vements With brief vertical up and down mo vements below the inside rearview mir‐
ro rth ere ading light forth e driver or the front passenger is switched on and
off.
Fr ont passenger seat Stretching out a hand ab ovethe
front passenger seat By
stre tching out a hand ab ovethe front passenger seat the sear chlight is
switched on. If you withdraw a hand from this area, the sear chlight is
switched off again. Switching
there ading light and sear chlight
and on or off Re
quirements: R
For the reading light: the function is availa‐
ble when it is dar k.
R The hand mo vement take s place in the inter‐
action area below the inside rearview mir ror. R
For the sear chlight: the function is availa‐
ble when it is dar k.
R The hand mo vement take s place in the inter‐
action area abo vethe front passenger seat. 262
MBUX multimedia sy stem

Te
lephone Te
lephony Note
s ontelephony &
WARNING Risk of di stra ction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
will be distracted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of an accident from
ope rating mobile communication equip‐
ment while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle. &
WARNING Risk of inju rydue toobjects
being stowed inco rrectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone recep tacles cannot al ways
re tain all objects within.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. MBUX multimedia sy
stem 275

Obser
vethe additional information on stowing
mobile communications devices cor rectly:
R Loading theve hicle (/ page111 )
Blue tooth ®
connection:
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blu etoo th®
profile of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing
Blue tooth ®
profiles:
R PBAP (Phone Book Access Profile)
- The contacts on the mobile phone are
shown automatically on the multimedia
sy stem.
R MAP (Message Access Profile)
- The mobile phone message functions can
be used on the multimedia sy stem.
Ir re spective of this, Blue tooth ®
audio functional‐
ity can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connec ted, see the man‐
ufacturer's operating instructions. Ne
twork connection:
The following cases can lead tothe call being
disconnected while theve hicle is in motion:
R You swit chinto a transmission/reception
st ation, in which no communication channel
is free.
R The SIM card used is not compatible with the
network available
R a mobile phone with "Twincard" is logged into
th e network with the second SIM card at the
same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz.com/connect 276
MBUX multimedia sy stem

#
Remo vecap 1bytheta b. #
Top up thewa sher fluid. Ke
eping the air-water duct free #
Keep the area between the bonn etand the
windscreen free of deposits, e.g. ice, sn ow
and lea ves. Cleaning and care
Information on
washing theve hicle in a car
wa sh &
WARNING Risk of an accident due to
re duced braking po wer af terwa shing the
ve hicle
Braking ef ficiency is reduced af terwa shing
th eve hicle. #
Afterth eve hicle has been washed,
brake carefully while paying attention to
th e traf fic conditions until braking
po we r has been fully restored. *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function R
Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
during towing #
in a car wash *
NO
TEDama gedue tounsuitable car
wa sh #
Before driving into a car wash make
sure that the car wash is suitable for
th eve hicle dimensions. #
Ensure there is suf ficient ground clear‐
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is suf ficient. Maintenance and care
307

Wa
shing theve hicle byhand *
NO
TEEngine dama gedue towater
ing ress #
Take care not topoint thewate r jet
directly towa rdsth e air inlet grille below
th e bonn et. obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarmwate r using
a soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle off with water and
dry using a chamois.
% Obse rveth e no tes on the care of car parts
(/ page 310). Note
s on paint work/matt finish paint work
care Obse
rveth e no tes on cleaning and care toavo id
damaging the paintwor k.
Pa int
R Insect remains: soak with insect remo ver and
ri nse off the treated areas af terw ards.
R Bird droppings: soak with water and rinse off
af te rw ards.
R Tree resin, oils, fuels and greases: remo veby
ru bbing gently wi tha clo thsoaked in petro‐
leum ether or lighter fluid.
R Coolant and brake fluid: remo vewith a damp
clo thand clean water.
R Tarst ains: use tar remo ver.
R Wax: use silicone remo ver.
R Do not attach sticke rs,fi lms or similar mate‐
ri als.
R Remo vedirt immediately, where possible.
Matt finish
R Only use care products appr ovedfor
Mercedes-Benz. R
Do not polish theve hicle and light-alloy
wheels.
R Only use car washes that cor respond tothe
latest engineering standards.
R Do not use car wash programmes with a final
hot wax treatment.
R Do not use paint cleane rs, buf fing or polish‐
ing products, gloss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at
a qu alified specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐
wo rkcare" (/ page 309). They also apply to
matt decorative foils.
Obser vethe no tes on cleaning decorative foils to
av oid vehicle damage.
Cleaning
R For cleaning, use plenty of water and a mild
cleaning agent without additives or abrasive
subs tances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz. Maintenance and care
309