tow MERCEDES-BENZ E-CLASS SALOON 2020 Manual Online

Note
s ontech nical data
* NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. The
tech nical da tawa s de term ined in accord‐
ance with EU Directives. The data stated on ly
applies tovehicles with standard equipment. Yo u
can obtain fur ther information from a Mercedes-
Benz Service Centre.
Only for ce rtain countries: you can find vehi‐
cle-specific vehicle data in the COC documents
(CERTIFIC ATE OF CONFORMITY). These pape rs
are included with theve hicle. On-board electronics
Note
s on tampering with the engine elec‐
tronics *
NO
TEPremature wearthro ugh improper
main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in valida‐
te d. #
Alw ays ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios Note
s onfitting two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
If two-w ayradios are manipulated or retrofit‐
te d incor rectl y,the electromagnetic radiation
from the two-w ayradios can inter fere with th
eve hicle electronics and jeopardise the
operating saf ety of theve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u use two- wayra dios in theve hicle
improperly, their electromagnetic radiation
can disrupt theve hicle's electronics. This is
true in thefo llowing situations, in particular:
R The two-w ayradio is not connec tedto an
ex terior aerial.
R The exterior aerial is fitted inco rrectly or
is not a lo w-reflection aerial.
This could jeopardise the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior aerial
fi tted at a qualified specialist workshop. Te
ch nical da ta351

Model
Vehicle
height
E 220 d 4MATIC (143 kW) 1480 mm
E 300
E 220 d (150 kW) 14
60 mm
E 220 d 4MATIC (150 kW)
E 300 d 4MATIC 14 67
mm
E 350 1461 mm
E 300 d
E 350 d 14
75 mm
E 400 d 4MATIC 1481 mm
All other models 1468 mm We
ights and loads Please obser
vethefo llowing no tesfo rth e speci‐
fi ed vehicle data:
R Items of optional equipment increase the
unladen weight and reduce the pa yload. R
Vehicle-specific weight information can be
fo und on theve hicle identification plate
(/ page 353).
Ro of load Model
Maximumroof load
All models 100kg Tr
ailer hitch Gene
ral no tes on the trailer hit ch Modifications
tothe engine cooling sy stem may
be necessar y,depending on theve hicle model.
The retrofitting of a trailer hitch is only pe rmissi‐
ble if a towing capacity is specified in your vehi‐
cle documents.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Mounting dimensions
1
Fastening points
2 Overhang dimension
3 Rear axle centre line 366
Tech nical da ta

The
overhang dimension and fastening points
are valid for a trailer hitch ins talled at thefa c‐
to ry. Model
2 2Overhang dimen‐
sion
All model s1 243 mm To
wing capacity The
tongue weight is not included in theto wing
capacity.
To wing capacit y,braked (at a minimum start-
off gradeability of 12%) Model
Towing capacit y,
braked
E 180
E 200 19
00 kg
All other models 2100 kg To
wing capacit y,unbraked Model
Towing capacit y,
unbraked
All model s7 50kg Maximum
tongue weight and load capacity *
NO
TEDama gecaused bythe trailer
coming loose If
th eto ngue weight used is too lo w,the
trailer may come loose. #
The tongue weight must not be below
50 kg. #
Use a tongue weight that is as close as
possible tothe maximum permissible
to ngue weight. *
NO
TEDama gecaused bythe bicycle
ra ck coming loose When using a bicycle
rack , bo th th e maximal
to ngue weight and the maximal load capacity
should be obser ved. #
Do not exceed the permissible load
capacity. Obser
vethe additional no tes on load capacity
(/ page 244).
To ngue weight Model
Maximumtongue
we ight
All models 84 kg Missing
values werenot available at the time of
going topress.
Load capacity Model
Maximum load
All models Te
ch nical da ta367

Display messages
Possible causes/consequences and M
MSolutions
If it is not possible toapply the electric parking brake or there d! indicator lamp continues toflash: #
Do not continue driving. Consult a qualified specialist workshop. #
Where necessar y,also secure the par kedve hicle against rolling away.
* The yellow ! indicator lamp is lit and there d! indicator lamp flashes for appro ximately ten seconds af ter
th e electric parking brake has been applied or released. It then remains lit or goes out. The electric parking brake is
malfunctioning.
If th ech arge leve l is too lo w: #
Char gethe12 V batter y.
To appl y: #
Switch the ignition off.
The electric parking brake will be applied automaticall y.
If yo u do not wantthe electric parking brake tobe applied, e.g. at an automatic car wash or when theve hicle is
being towe d, lea vethe ignition switched on. This does not include having theve hicle towe d with there ar axle
ra ised.
If th e electric parking brake is not applied automatically: #
Switch the ignition off and switch it back on. #
Release and then apply the electric parking brake manually (/ page184).
If it is still not possible toapply the electric parking brake: Display messages and
warning/indicator lamps 391

Display messages
Possible causes/consequences and M
MSolutions
Blind Spot Assist currently
unavailable See Owner's
Manual *B
lind Spot Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 233).
Once the cause of the problem is no longer present, the sy stem will be available again. #
Drive on.
or #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e engine.
Blind Spot Assist inopera-
tive *B
lind Spot Assist is malfunctioning. #
Consult a qualified specialist workshop.
Blind Spot Assist not availa-
ble when towing a trailer
See Owner's Manual *W
hen you es tablish the electrical connection tothe trailer, Blind Spot Assist will be una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Active Blind Spot Assist
currently unavailable See
Owner's Manual *A
ctive Blind Spot Assi stistemp orarily una vailable.
The sy stem limits ha vebeen reached (/ page 233).
Once the cause of the problem is no longer present, the sy stem will be available again. #
Drive on.
or 402
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M
MSolutions #
Ifth e display message does not disappear, stop theve hicle in accordance with the tra ffic conditions and restart
th e engine.
Active Blind Spot Assist
inoperative *A
ctive Blind Spot Assi stis malfunctioning. #
Consult a qualified specialist workshop.
Active Blind Spot Assist
not available when towing
a trailer See Owner's Man-
ual *W
hen you es tablish the electrical connection tothe trailer, Active Blind Spot Assi stwill be una vailable. #
Press the left-hand Touch Control and ackn owledge the display message.
Active Lane Keeping Assist
currently unavailable See
Owner's Manual *A
ctive Lane Keeping Assist is temp orarily una vailable.
The ambient conditions are outside the sy stem limits (/ page 236).
As soon as the ambient conditions are within the sy stem limits, the sy stem will become available again. #
Drive on.
Active Lane Keeping Assist
inoperative *A
ctive Lane Keeping Assist is malfunctioning. #
Consult a qualified specialist workshop. Display messages and
warning/indicator lamps 403

Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ü Seat belt warning lamp
lights up The
red seat belt warning lamp lights up once the engine has star ted.
In addition, an intermittent warning tone may sound.
*T he red seat belt warning lamp reminds the driver and front passenger tofast entheir seat belts. #
Fasten your seat belt (/ page 39).
If yo u ha veplaced objects on the front passenger seat, there d seat belt warning lamp may remain lit. Ve
hicle Wa
rning/indicator lamp
Possible causes/consequences and M
MSolutions
ï Tr ailer tow hit chwarning
lamp The
red trailer hitch warning lamp is lit.
*The trailer hitch is not operational or is swivelling. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Notethe messages on the multifunction displa y. Displ
aymessa ges and warning/indicator lamps 427

Air-conditioning sy
stem
see Climate control
Air-recirculation mode ............................14 6
Air-water duct .......................................... 307
Ke eping free ........................................3 07
Airbag ........................................................ .41
Ac tivation .............................................. 36
Fr ont airbag (driver, front passenger) ..... 41
Ins tallation locations .............................. 41
Knee airbag ............................................ 41
Overview ................................................ 41
PA SSENGER AIR BAG indicator lamp .... .46
Pr otection ..............................................42
Re duced pr otection ...............................43
Side airbag ............................................. 41
Wi ndow airbag ....................................... 41
Airflow Setting ................................................ .143
Alarm sy stem
see ATA (anti-theft alarm sy stem)
All-wheel drive see 4MATIC Ambient lighting
Setting (multimedia sy stem) ................1 35
Android Auto
see Smartphone integration
Animals Pets in theve hicle ................................. 69
Anti-lock braking sy stem
see ABS (Anti-lock Braking Sy stem)
Anti-skid chains
see Snow chains
Anti-theft pr otection
Ad ditional door lock ...............................74
Immobiliser ........................................... 93
Anticipatory occupant pr otection
see PRE- SAFE®
(anticipatory occu‐
pant pr otection)
see PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus)
Apple CarPlay ®
see Smartphone integration
Assistance sy stems
see Driving saf ety sy stem ASS
YST PLUS ........................................... 299
Battery disconnection pe riods .............3 00
Displ aying the service due date ........... 299
Fu nction/no tes ................................... 299
Re gular maintenance work .................. 299
Special service requ irements .............. 299
ATA (anti-theft ala rmsystem) .................. 93
Deactivating the alarm .......................... 94
Fu nction ................................................ 93
Fu nction of interior pr otection ............... 94
Priming/deactivating interior pr otec‐
tion ........................................................ 95
Priming/deactivating tow- aw ay pro‐
te ction ................................................... 94
To w- aw ay protection function ................94
AT TENTION ASSI ST.......................... 230, 231
Fu nction .............................................. 230
Setting ................................................. 231
Sy stem limitations ...............................2 30
At tention assistant
see ATTENTION ASSIST
Au thorised workshop
see Qualified specialist workshop Index
441

D
Dashboa rd
see Cockpit
Data acquisition Vehicle ................................................... 31
Data storage
Electronic control units .......................... 31
Online services ...................................... 33
Ve hicle ................................................... 31
Deactivating the ala rm(ATA ).................... 94
Deale rship
see Qualified speciali stwo rkshop
Declaration of conformity Electromagnetic compatibility ............... 24
Jack ...................................................... .27
TIREFIT kit ............................................. 28
Wi reless vehicle components ................24
Decorative foil (cleaning instructions)
.................................................................. .309
DeNO x agent
see AdBlue ® De
stination entry .................................... .271
Entering a POI or address .................... 271
De tecting inat tentiveness
see ATTENTION ASSIST
Diagnostics connection ............................29
Diesel Low outside temp eratures ...................3 58
No tes .................................................. 358
Digital Owner's Manual .............................18
Digital Vehicle Keyst icker
Locking theve hicle ................................ 76
St arting theve hicle ............................. 15 6
Unlocking theve hicle ............................76
Dinghy towing
see Tow- bar sy stem
Dipped beam Setting .................................................1 34
DIRECT SELECT le ver............................... 16 8
Engaging drive position ....................... 17 0
Engaging neutral .................................. 16 9
Engaging pa rkposition ........................ 17 0
Engaging pa rkposition automatically .. 17 0
Engaging reve rsege ar ........................ .169 Fu
nction .............................................. 16 8
Display (care) .......................................... .312
Display (MBUX multimedia sy stem)
Home screen ...................................... .257
Display (multimedia sy stem) ................ .258
Operating ............................................ 258
Display (on-board comp uter)
Displ ays on the multifunction display .. 252
Display message .....................................3 69
Calling up (on-board computer) ........... 369
No tes .................................................. 369
Display messages ¯ - - - km/h ................................... 394
ç - - - km/h ................................... 395
È - - - km/h ................................... 394
# 12V battery See Owner's Man‐
ual ........................................................ 411
Û 48 V battery See Owner's Man‐
ual ........................................................ 412
: Active Light Sy stem inopera‐
tive .......................................................3 76446
Index

É
Vehicle rising Please wait.......... .400
É Vehicle rising .............................. 400
h Warning tyre defect ....................416
h Wheel sensor(s) missing .............414
Ø XX,X l Top up AdBlue Switch on
ignition, wait 60 sec. or eng. start
not poss. .............................................. 419
Ac tive Blind Spot Assi stcur rently
una vailable See Owner's Manual .........402
Ac tive Blind Spot Assi stinope rative .... 403
Ac tive Blind Spot Assi stnot available
when towing a trailer See Owner's
Manual ................................................ 403
Ac tive bonnet malfunction See Own‐
er's Manual ......................................... 382
Ac tive Brake Assi stFunctions cur‐
re ntly limited See Owner's Manual ...... 409
Ac tive Brake Assi stFunctions limited
See Owner's Manual ............................41 0Ac
tive Dis tance Assi stavailable
again .................................................. .396
Ac tive Dis tance Assi stcur rently
una vailable See Owner's Manual .........395
Ac tive Dis tance Assi stinope rative ...... 396
Ac tive Lane Keeping Assist cur rently
una vailable See Owner's Manual .........403
Ac tive Lane Keeping Assist inopera‐
tive ...................................................... 403
Ac tive Parking Assist and
PA RKTRONIC inoperati veSee Own‐
er's Manual ......................................... 400
Ac tive Steering Assist cur rently
una vailable due tomultiple emer‐
ge ncy stops ......................................... 397
Ac tive Steering Assist cur rently
una vailable See Owner's Manual .........396
Ac tive Steering Assist inoperative .......397
Ac tive Stop-and-Go Assist cur rently
una vailable see Owner's Manual .........397 Ac
tive Stop-and-Go Assist inopera‐
tive See Owner's Manual ..................... 398
Ad aptive Highbeam Assist cur rently
una vailable See Owner's Manual .........377
Ad aptive Highbeam Assist inopera‐
tive ...................................................... 377
Ad aptive Highbeam Assist Plus cur‐
re ntly una vailable See Owner's Man‐
ual ...................................................... .377
Ad aptive Highbeam Assist Plus inop‐
erative ................................................ .377
App lybrake todeselect Park (P)
position ...............................................3 87
App lybrake toselect D or R ................387
App lybrake toselect R ........................ 387
Au xilia rybattery malfunction .............. 389
Beginning emer gency stop .................. 397
Blind Spot Assist cur rently una vaila‐
ble See Owner's Manual ...................... 402
Blind Spot Assist inope rative ............... 402 Index
449