tow MERCEDES-BENZ E-CLASS SALOON 2020 Workshop Manual

#
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
WARNING Risk offire from placing
objects in the mobile phone stowage
compartment
Placing other objects in the mobile phone
stow age compartment could con stitute a fire
hazard. #
Apart from a mobile phone, do not
place any other objects in the mobile phone
stowage compartment, espe‐
cially those made of me tal. *
NO
TEDama getoobjects caused by
placing them in the mobile phone stow‐
age compartment If objects are placed in
the mobile phone
stow age compartment, they may be dam‐
aged byelectromagnetic fields. #
Do not place credit cards, data storage
devices, ski passes or other objects
sensitive toelectromagnetic fields in
th e mobile phone stowage compart‐
ment. *
NO
TEDama getothe mobile phone
stow age compartment caused byliquids If liquids enter
the mobile phone stowage
compartment, the compartment may be
damaged. #
Ensure that no liquids enter the mobile
phone stowage compartment. R
Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connec‐
tion of the mobile phone totheve hicle's
ex terior aerial are only available if the ignition
is switched on.
R Small mobile phones may not be able tobe
ch arge d in everyposition of the mobile
phone stowage compartment.
R Largemobile phones which do not rest flat in
th e mobile phone stowage compartment may
not be able tobe charge d or connec ted with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This depends on the appli‐
cations (apps) cur rently running.
The mobile phone can be cooled in the
mobile phone stowage compartment when
th e air conditioning sy stem is switched on.
The cooling output in the mobile phone stow‐
age compartment is highest when the con‐
troller in theglove box is closed. Seats and
stowing 12 3

R
Toensure more ef ficient charging and con‐
nection with theve hicle's exterior aerial,
re mo vethe pr otective co ver from the mobile
phone. Pr otective co vers which are designed
fo r wireless charging are excluded.
R When charging, the mat should be used if
possible. Wire
lessly charging a mobile phone Requ
irements:
R The mobile phone is suitable for wireless
ch arging (Qi-compatible mobile phone).
A list of Qi-compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com #
Place the mobile phone as close tothe
centre of mat 1as possible wi th the display
fa cing up wards.
When thech arging symbol is shown in the
multimedia sy stem, the mobile phone is
being charge d.
Malfunctions during thech arging process are
shown in the media displa y.
% The mat can be remo vedfo r cleaning, e.g.
using clean, luk ewarmwate r.
Ra dio equipment appr oval numbers for Brazil
This device operates on a secondary basis, that
is to say it has no pr otection against harmful
inter fere nce, not even from the same type of st
ations, and must not cause inter fere nce wi th
sy stems operating on a primary basis.
This product is permitted in accordance with the
procedure defined in Directive 242/2000 bythe
Brazilian telecommunications agency AN ATEL
and meets the applicable tech nical requ ire‐
ments.
Fu rther information is available on the AN ATEL
we bsite. www.anatel.go v.br #
Further information on the declaration of
confo rmity forve hicle components which
re cei veand/or transmit radio wav es. Fi
tting and removing the floormats &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. 124
Seats and stowing

#
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. #
Tofit: press studs 1onto holders 2. #
Toremo ve:pull thefloor mat off holders 2. Seats and
stowing 12 5

#
After no more than five seconds, take your
left foot quickly off the brake, but keep the
accelerator pedal depressed.
The vehicle pulls away at maximum accelera‐
tion. #
Swit chon ESP ®
once the acceleration proce‐
dure is comple te.
Ending optimised acceleration #
Remo veyour foot from the accelerator pedal. #
Reactivate the ESP ®
.
% Afteryo u pull away with optimised accelera‐
tion, components of the driv etra in can
become very hot, which means that opti‐
mised acceleration values may be reached
again on lyafte r a few minutes. Note
s on driving &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal. This jeopardises
the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. &
WARNING Risk of accident due toincor‐
re ct foot we ar
Incor rect foot we ar includes, forex ample:
R shoes with plat form soles
R shoes with high heels
R slippers #
Alw ayswe ar suitable foot we ar so that
yo u can operate the pedals safel y. &
WARNING Risk of accident if the ignition
is switched off while driving
If yo u swit choff the ignition while driving,
saf ety functions are restricted or no longer
av ailable.
Yo u will then need, forex ample, touse con‐
siderably more forc eto steer and brake. #
Do not switch off the ignition while driv‐
ing. &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. 16 0
Driving and pa rking

Foot off the accelerator
prompt,th e segments
will remain white.
If th eeve nt in volves a vehicle in front, all seg‐
ments will immediately turn green once there is
a re sponse totheFoot off the accelerator
prom pt.
Fo r active ECO Assist in drive program ;,
symbol 3will appear on the multifunction dis‐
play and on the head-up display beside transmis‐
sion position h. Symbol3will also appear
when the assis tant displ ayis not selec ted.
If th e sy stem does not inter vene du ring the
eve nt ahead, no thing will be displa yed. The sys‐
te m will be passive.
ECO Assist is active only in drive programs ;
and A.
Sy stem limits
ECO Assist can function even more precisely if
th ero ute is adhered towhen route guidance is
active. The basic function is also available with‐
out active route guidance. Notall information
and traf fic situations can be fore seen. The qual‐
ity depends on the map data. ECO Assist is only an aid. The driver is
responsi‐
ble forke eping a safe dis tance from theve hicle
in front, forve hicle speed and for braking in
good time. The driver must be ready tobrake at
all times ir respective of whe ther the sy stem
inter venes.
The sy stem may be impaired or may not function
in thefo llowing situations:
R If visibility is poor, e.g. due toinsuf ficient illu‐
mination of thero ad, high lyvariable shade
conditions, rain, sno w,fog or heavy spr ay.
R Ifth ere is glare, e.g. from oncoming traf fic,
di re ct sunlight or reflections.
R Ifth ere is dirt on the windscreen in the area
of the multifunction camera or the camera is
mis ted up, damaged or obscured.
R If traf fic signs are ha rdtodiscern, e.g. due to
dirt, snow or insuf ficient lighting, or because
th ey are obscured.
R Ifth e information on the navigation sy stem's
digital map is incor rect or out of da te.
R If signs are ambiguous, e.g. traf fic signs in
ro adwor ksor in adjacent lanes. Displaying ECO Assist
On-board computer:
4 Assistance #
Select ECO Assist. DY
NA MIC SELECT switch Fu
nction of theDY NA MIC SELECT switch *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. *
NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. %
Depending on the engine and equipment,
th eve hicle has dif fere nt drive programs. 16 6
Driving and pa rking

&
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unsupervised in theve hi‐
cle, they could, in pa rticular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf‐
fi c.
R ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theke y out of reach of children. This also applies
tothe Digital Vehicle Key
st icke r.
Use the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position is displ ayed in the multifunction displa y. j
Park position
k Reversege ar i
Neut ral
h Drive position
En gaging reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
En gaging neutral N #
Depress the brake pedal and push the
DIRECT SELECT le ver up or down tothefirst
point of resis tance.
Subsequently releasing the brake pedal will
allow youto mo vetheve hicle freel y,e.g. topush
it or tow it away.
Proceed as follo ws ifyo uwa ntthe automatic
transmission toremain in neutral i
ieve n if
th e ignition is switched off or the driver's
door is opened: #
Start theve hicle. #
Depress the brake pedal and engage neutral
i when the car is stationar y. #
Release the brake pedal. #
Switch the ignition off. Driving and parking
16 9

#
Alw ays make sure that nobody is within
th era nge of mo vement of the door. Re
quirements:
R The vehicle has been par ked outside the
ga rage or outside thera nge of mo vement of
th e door.
R The engine is switched off.
R The ignition is switched on.
% The garage door opener function is alw ays
av ailable when the ignition is switched on. #
Press and hold button 1,2or3 that you
wish toprog ram.
Indicator lamp 4flashes yello w.
% It can take up to20 seconds before the indi‐
cator lamp flashes yello w. #
Release the pr eviously pressed button.
Indicator lamp 4continues toflash yello w. #
Point remo tecontrol 6from a di stance of
1 cm to8 cm towa rds button 1,2or3. #
Press and hold button 5ofremo tecontrol
6 until one of thefo llowing signals appears:
R Indicator lamp 4lights up green contin‐
uousl y.Programming is comple te.
R Indicator lamp 4flashes green. Pro‐
gramming was successful. Additionall y,
synchronisation of thero lling code with
th e door sy stem must also be car ried out. #
If indicator lamp 4does not light up or flash
green: repeat the procedure. #
Release all of the buttons.
% The remo tecontrol forth e door drive is not
included in the scope of delivery of the
ga rage door opener.
Synchronising thero lling code
Re quirements:
R The door sy stem uses a rolling code.
R The vehicle must be within range of the
ga rage door or door drive. Driving and parking
181

re
cei vea notification in the multimedia sy stem
when you swit chon the ignition.
Yo u will recei veinformation about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situations can lead toinadver tent
acti vation:
R The pa rked vehicle is mo ved, e.g. in a two-
st or ey garage.
% Deactivate tow- aw ay protection in order to
pr eve nt inadver tent acti vation. If you deacti‐
va te tow- aw ay protection, collision de tection
will also be deactivated.
Sy stem limits
De tection may be restricted in thefo llowing sit‐
uations:
R theve hicle is damaged without impact, e.g. if
an outside mir ror is torn off or the paint is
damaged byakey
R an impact occurs at low speed R
the electric parking brake is not applied Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer dama gethro ugh disuse.
The 12V battery may also be impaired or dam‐
aged byheavy discharging.
% Further information can be obtained at a
qu alified specialist workshop.
* NO
TEPlug-in hybrid #
Obser vethe no tes about the high-volt‐
age battery in the Supplement. Yo u
could otherwise failto recognise dan‐
ge rs. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models. If
standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R thest ar ter battery is preser ved.
R the maximum non-operational time appears
in the media displa y.
R the connection toonline services is inter rup‐
te d.
R theAT A (anti-theft alarm sy stem) is not avail‐
able.
R the interior pr otection and tow- aw ay protec‐
tion functions are not available.
R the function for de tecting collisions on a
pa rked vehicle is not available.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R The engine is switched off.
R The ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐ Driving and pa
rking 18 5

Deactivating
Active Di stance Assist
DISTRO NIC &
WARNING Risk of an accident due to
Ac tive Dis tance Assi stDISTRONIC being
acti vewhen you lea vethe driver's seat
If yo u lea vethe driver's seat while theve hicle
is being braked byActive Dis tance Assi st
DISTRONIC only, theve hicle can rollaw ay. #
Alw ays deactivate Active Dis tance
Assi stDISTRONIC and secure theve hi‐
cle topreve nt it from rolling away
before you lea vethe driver's seat. #
Press ±.
% Ifyo u brake, deactivate ESP ®
or if ESP ®
inter venes, Active Dis tance Assi st
DISTRONIC is deacti vated. Fu
nction of Active Speed Limit Assi stIf speed limit
change between 20 km/h and
13 0 km/h is de tected and the automatic adop‐
tion of speed limits is active, it will be automati‐ cally adop
ted as thestored speed
(/ page 233).
The driven speed is adjus ted when theve hicle is
le ve l with the traf fic sign at the latest. In the
case of signs indicating entry into an urban area,
th e speed is adap ted according tothe speed
permitted within the urban area. The speed limit
display in the Instrument Display is alw ays upda‐
te d when theve hicle is le vel with the tra ffic sign.
If th ere is no speed restriction on an unlimi ted
st re tch of road (e.g. on a mo torw ay),th ere com‐
mended speed is au tomatical lyadop ted as the
st ored speed. The sy stem uses the speed stored
on an unlimited stre tch of road as there com‐
mended speed. If you do not alter thestored
speed on an unlimited stre tch of road, there c‐
ommended speed is 130 km/h.
If Ac tive Dis tance Assi stDISTRONIC has been
put into passi vemode bypressing the accelera‐
to r pedal, only speed limits which are higher
th an the set speed are adop ted.
Obser vethe no tes on driving sy stems and your
re sponsibility; you may otherwise failto recog‐
nise dangers (/ page 186). Sy
stem limits
The sy stem limits of Traf fic Sign Assi stapply to
th e de tection of traf fic signs (/ page 231).
Speed limits bel ow20 km/h are not auto mati‐
cally adop tedby the sy stem as thestored speed.
Te mp orary speed restrictions (e.g. for a cer tain
time or due towe ather conditions) cannot be
proper ly detected bythe sy stem. The maximum
permissible speed applying toave hicle with a
trailer is not de tected bythe sy stem.
Ad just the speed in these situations. &
WARNING Risk of accident due toActive
Speed Limit Assi stadapting theve hicle's
speed
The speed adop tedby Active Speed Limit
Assi stmay be too high or incor rect in some
individual cases, su chas:
R at speed limits below 20 km/h
R inwe t conditions or in fog
R when towing a trailer 204
Driving and parking

#
Ensu rethat the driven speed complies
with traf fic re gulations. #
Adjust the driving speed tosuit cur rent
traf fic and weather conditions. Fu
nction of route-based speed adaptation When
Active Dis tance Assi stDISTRONIC is acti‐
va ted, theve hicle speed will be adap ted accord‐
ingly tothero ute events ahead. Depending on
th e drive prog ram selected, theve hicle negoti‐
ates a route event ahead in a fuel-s aving, com‐
fo rtable or dynamic manner. When thero ute
eve nt has been passed, theve hicle accelerates
again tothestored speed. The set dis tance to
th eve hicle in front, vehicles de tected ahead and
speed restrictions ahead are take n into account.
Yo u can activate and deactivate route-based
speed adap tation in the multimedia sy stem
(/ page 206).
The following route events are take n into
account:
R Bends R
T-junctions, roundabouts and tollst ations
R Turns and exits
R Traf fic jams ahead (only wi thLive Traf fic
Information )
% When theto llst ation is reached, Active Dis‐
ta nce Assi stDISTRONIC adopts the speed as
th estored speed.
Also, the speed is reduced if the turn signal indi‐
cator tochange lanes is swit ched on and one of
th efo llowing situations is de tected:
R Turning off at junctions
R Driving on slowing-down lanes
R Driving on lanes adjacent toslowing-down
lanes
The driver is responsible forch oosing theright
speed and observing other road users. This
applies in particular tojunctions, roundabouts
and traf fic lights, as route-based speed adap ta‐
tion does not brake theve hicle toast andstill.
When route guidance is active, thefirs t speed
adjustment is car ried out automaticall y.Ifthe
turn signal indica tor is switched on, the selected ro
ute is confirmed and fur ther speed adjustment
is activated.
Speed adap tation is cancelled in thefo llowing
cases:
R Ifth e turn signal indicator is switched off
before thero ute event.
R Ifth e driver depresses the accelerator or
brake pedal during the process.
Sy stem limits
Ro ute-based speed adap tation does not take
ri ght of wayre gulations into account. The driver
is responsible for complying with road traf fic
re gulations and driving at a suitable speed.
In dif ficult conditions, the speed selection made
by the sy stem may not alw ays be suitable:
R unclear roads
R road nar rowing
R wetro ad sur faces, snow or ice
R when towing a trailer
In these situations the driver must inter vene
acco rding ly. Driving and pa
rking 205